Franchisee Connect With Michael G Pullman

Thomas Tipps is Brand Manager at Camille’s Ice Cream, a brand new concept with 2 open stores specializing in ‘hyper-traffic’ locations. The first location has opened at The Pearl in Qatar. The second unit opens in April in Dallas-Fort Worth airport at Terminal E Gate 13 (if you’re heading through DFW, go have a look and send me a selfie of you there!) More show notes are available at FranchiseeConnect.com/045 What are the biggest secrets of the most successful franchisees? Find out with my brand new e-book, "The 5 Secrets of Successful Franchisees". Visit FranchiseeConnect.com/action to get instant access to this valuable resource-packed ebook for FREE!

Thomas Nariman is CEO of DRNK Coffee and QWENCH Juice Bar in Los Angeles, California. Thomas was a franchisee for 5 of some of the most recognizable brands in the world like Pinkberry and Johnny Rockets. Thomas has some great stories about being a multi-unit, multi-brand franchisee. He learned some tough lessons about expanding to far and too fast and getting caught in the economic downturn in 2007-08. More show notes are available at FranchiseeConnect.com/044 What are the biggest secrets of the most successful franchisees? Find out with my brand new e-book, "The 5 Secrets of Successful Franchisees". Visit FranchiseeConnect.com/action to get instant access to this valuable resource-packed ebook for FREE!

Greg Sausaman is CEO of Topper’s Creamery,a soft-serve ice cream franchise across Central Florida.  By the time Greg was 30 years old he owned eight Domino’s Pizza locations. Greg is a multi-branding expert.  Prior to Topper’s he was Director of Franchise Operations and Director of Franchise Sales for the U.S. for Beef O’Brady’s Family Sports Pubs, a 200+ unit family casual dining chain.  He successfully sold 112 franchises in an 18-month period, generating over $4 million in franchise revenue.  Previously he’d spent seven years as a business consultant with Allied Domecq brands (Dunkin’ Donuts, Baskin Robbins, TOGO’s sandwiches), the last two as a complementary day-part brand business consultant on the company’s national multi-branding task force. More show notes are available at FranchiseeConnect.com/043 What are the biggest secrets of the most successful franchisees? Find out with my brand new e-book, "The 5 Secrets of Successful&nbs

Nik Rollison is a very experienced player in the food & beverage industry. Currently he is working with the Betty’s Burgers team on operations and business development. What makes a restaurant special? The essence, the values, the team and the talent.  More show notes are available at FranchiseeConnect.com/042 What are the biggest secrets of the most successful franchisees? Find out with my brand new e-book, "The 5 Secrets of Successful Franchisees". Visit FranchiseeConnect.com/action to get instant access to this valuable resource-packed ebook for FREE!

Mariel Miller is all about matching the right person with the right franchise opportunity. She goes deep into a person and examines not just likes and dislikes but traits, value systems and beliefs to match a person to the right business. Mariel believes there is a self-employment opportunity to match every person. More show notes are available at FranchiseeConnect.com/041 What are the biggest secrets of the most successful franchisees? Find out with my brand new e-book, "The 5 Secrets of High Performance Franchisees". Visit FranchiseeConnect.com/action to get instant access to this valuable resource-packed ebook for FREE!

More show notes are at FranchiseeConnect.com/040 Jenn Shallvey is a leadership coach and mentor. She coaches people on growing and developing their leadership skills. I reached out to Jen because a conversation with a franchisee made me realise that some business owners and franchisees don't’ see themselves as leaders - but it’s absolutely critical to your business success that you recognise leadership opportunities and improve where you can! Jenn started as an auditor before becoming a Certified Practicing Accountant then moving into HR and training & development. Armed with a undergrad degree in psychology, Jenn has worked with leaders of all types in many different organisations. Working for some challenging leaders has given Jenn a sense of the different styles of leadership. Jenn’s advice to developing leaders is to try on a number of different styles until you find the style that most fits you. You can emulate your others in your business or mentors, but try a number of styles unti

Donnie P., entrepreneur and author of “How to Catch a Mouse with No Cheese: Real World Lessons and Experiences from an Entrepreneur,” realized early in his professional business career that he was equipped with the necessary drive and determination that would allow him to start a business from the ground up without any money. Immediately upon graduation from Southern University A & M College in Baton Rouge, Louisiana, Donnie assumed every role that was required to most effectively run a business by becoming an expert in the areas of finance, sales, marketing and operations. Today, with nearly 20 years of experience, Donnie is also a Franchisor of A Caring Home Care Services business and develops business platforms that uplift others. More show notes are at FranchiseeConnect.com/039 Donnie firmly believes that when starting a business you have to have the end goal in mind. Always have a level in mind at which you’ll cash out and move on to the next opportunity. Start a business, find a wa

Rick Nicholson is a host at The Restaurant Ninjas, a podcast for restaurant operators. The podcast is all about food service. Rick started as an accountant for an advertising agency, then started working in sales on marketing programs for national chains. He did the jump into marketing for a major national restaurant franchise. Rick could see that ‘Fresh’ was a new trend in food service. Tim Horton’s were promoting fresh food, as were Subway. Rick identified a franchise called Cora’s Breakfast and Lunch and ran the numbers; this payback worked out well and he bought in. More show notes are at FranchiseeConnect.com/038 Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me direct michael@franchiseeconnect.com!

Here’s part two of the interview with Eric Slater from Pan De Vida in Nicaragua! Eric has just completed the 1117 Mercedes Benz food truck that we were talking about last episode. There’s pictures and videos right here Partnership with San Juan Del Sur brewery who will provide the beer, Pan de Vida provides the food - party truck made in heaven! https://vimeo.com/147894629 Eric has bought back the original franchise store from an absentee franchisee who didn’t want to be involved any more. Celebration time! When the truck is complete they’ll roll up to parties and provide the freshest eats and a wild party! Maxim magazine just published an article about Nicaragua’s lifestyle. Eric is providing stellar service and a luxury experience that is unlike anything else in Latin America. Eric, with his tongue in his cheek, calls it ‘gringo service’ because it’s pretty unique :) Operationally, the food truck runs a brick oven inside, with a Honda generator for power. An i

Hey there Franchisee Nation! Thank you for waiting patiently for part 2 of my interview with Tom Potter. I've been wanting to get Tom on the podcast for a while. He's a really experienced operator with 20 years in food service. He's got some great insights so please enjoy! Tom Potter is a speaker and author with 30 years’ experience in food service in Australia. Growing, running and ultimately selling the Eagle Boys franchise in Australia has given Tom a wealth of knowledge about quick service and fast casual restaurants. Tom sold the business in 2008 and retired after 20 years growing the franchise. He now speaks at a variety of conferences and trade shows around Australia and the world. Two areas that every franchisee should delegate: marketing - delegate and outsource as much as you can so you’re not discouraged by the lack of instant results bookkeeping - it’s not a money-making activity and never will be. delegate it so you can focus on what drives your sales Tom’s excited about

Hey there Franchisee Nation! How's it going? What are you working on right now? Are you finding this podcast useful? Let me know by reaching out michael@franchiseeconnect.com or subscribing, rating and reviewing the podcast in iTunes or on Stitcher!  This is part 2 of my interview with Joel Libava, The Franchise King®. Joel’s piece of advice for young people thinking about getting into franchising is to get off the line and into management. Be straightforward and tell your boss where you want to go and the doors will open! Joel is excited about the tutoring franchises that are opening up and about senior care. There may be a consolidation happening soon but the numbers are going the right way - the population is ageing and people are wanting to stay in their homes longer! Joel’s number one piece of advice for prospective franchisees is to have more money for living expenses set aside than you think you will need. If everyone could have set aside 18 months of living expenses when they

Hey Franchisee Nation! This is part 4 of my 8 part series on KPIs in food service. Show notes are at FranchiseeConnect.com/034/  Download the KPI Monitoring Spreadsheet from FranchiseeConnect.com/KPIs/  Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me direct michael@franchiseeconnect.com!  

Franchisee Nation! I've been wanting to get Tom on the podcast for a while. He's a really experienced operator with 20 years in food service. He's got some great insights so please enjoy! Tom Potter is a speaker and author with 30 years’ experience in food service in Australia. Growing, running and ultimately selling the Eagle Boys franchise in Australia has given Tom a wealth of knowledge about quick service and fast casual restaurants. Tom sold the business in 2008 and retired after 20 years growing the franchise. He now speaks at a variety of conferences and trade shows around Australia and the world. In the beginning, Tom and Eagle Boys focused on growing in regional areas. This strategy was deliberate - they were the first pizza brand to have a presence in regional areas in Australia, giving them a competitive edge. The three numbers Tom suggests everyone focus on are: sales including year on year growth cost of goods sold labour cost Tom feels he focused too much on details in the early days.

Hey Franchisee Nation! This is part 3 of our 8 part series on KPIs in food service. Show notes are at FranchiseeConnect.com/032/  Download the KPI Monitoring Spreadsheet from FranchiseeConnect.com/KPIs/  Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me direct michael@franchiseeconnect.com!

Hey Franchisee Nation! How's it going? What are you working on right now? Are you finding this podcast useful? Let me know by reaching out michael@franchiseeconnect.com or subscribing, rating and reviewing the podcast in iTunes or on Stitcher!  This is part 1 of my interview with Joel Libava, The Franchise King®. Show notes are at franchiseeconnect.com/031 Wow - I have been looking forward to this interview for months! When I started the podcast Joel Libava was number one on the list of people I wanted to interview in franchising. Joel is The Franchise King® and he helps people make the right decision about franchising before they spend the money. He provides honest, straightforward advice to people who are thinking about buying into a franchise. Joel has been on both sides of the franchising fence with 9 years as a franchisee in a franchise brokerage firm and 2 years as an independent franchise broker. After 11 years Joel had had enough of selling franchises where the franchisor was the cli

Hey Franchisee Nation! How's it going? What are you working on right now? Are you finding this podcast useful? Let me know by reaching out michael@franchiseeconnect.com or subscribing, rating and reviewing the podcast in iTunes or on Stitcher!  This is part 2 of the interview with Josh Brown, a franchise attorney from Indiana, USA.  Josh has a podcast you can take a look at - search in iTunes/Stitcher/Android for Franchise Euphoria or visit https://indyfranchiselaw.com/category/podcast/ I'm posting the show notes in here now, right in your podcast player. Is that helpful? Let me know! michael@franchiseeconnect.com  Josh Brown has a law office in Carmel, Indiana which provides legal and business strategy for entrepreneurs and franchise owners. Josh is excited about the Senior Care sector. There is a big opportunity for entrepreneurs to design franchise concepts in senior care. Coming up with creative solutions to allow seniors to age gracefully is Josh’s way of describing th

Hey Franchisee Nation! Happy October! Or November... or whenever you're reading this! Fantastic episode today with Josh Brown, a franchise attorney from Indiana, USA.  Josh has a podcast you can take a look at - search in iTunes/Stitcher/Android for Franchise Euphoria or visit https://indyfranchiselaw.com/category/podcast/ I'm posting the show notes in here now, right in your podcast player. Is that helpful? Let me know! michael@franchiseeconnect.com  Josh Brown has a law office in Carmel, Indiana which provides legal and business strategy for entrepreneurs and franchise owners. Josh serves two kinds of clients individuals from corporate jobs who are looking to scratch that entrepreneurial itch and small business owners who want to grow through franchising. Josh takes prospective franchisees through a 2 week discovery process to really examine if the franchise is right for them. Then there is his 4-month process which walks small business owners through the process of becoming a franchisor

Labor cost percentage as a KPI with Michael Pullman Show notes are at FranchiseeConnect.com/028 Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me directmichael@franchiseeconnect.com!

How to use the productivity KPI with Michael Pullman Show notes are at FranchiseeConnect.com/productivity Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me direct michael@franchiseeconnect.com!

3 ways to delight your customers with multi-unit SUBWAY Franchisee Benn Farrawell Show notes are at FranchiseeConnect.com/customer-service Visit FranchiseeConnect.com for all the show notes, action steps and highlights from today's episode. Delegate, automate, and ultimately liberate yourself from your business with Franchisee Connect. Hit me up with feedback on Twitter @michaelpullman or @FranchiseeCast or email me direct michael@franchiseeconnect.com!