The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

TSE 1174: Failure is the Greatest Sales Lesson

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Synopsis

Sellers get knocked down plenty of times, but sometimes failure is the greatest sales lesson. Brad McDonald works with Sandler Systems which has 250 franchises around the world that help businesses grow by improving their sales processes.  Failure Brad’s 28-year career in the U.S. Navy taught him that failure could mean the difference between life and death. When he transitioned from the Navy to the sales world, he realized that many of his attempts were going to end in failure. He had to change the paradigm.  The things he perceived were failures — having people hang up on him or cancel an appointment — weren’t really failures.  Along the way, he learned to embrace failure.  Gumballs You must make a lot of sales calls in order to get to yes. On the other hand, if we see the sales calls that ended in “no” as a failure, that will feel bad.  Brad uses a gumball analogy to explain it. If you want a green gumball from a gumball machine, and there are multiple colors inside, there’s a good chance you won’t get a g