The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

TSE 1195: Creating Great Customer Experiences To Close More Deals

Informações:

Synopsis

Creating Great Customer Experiences To Close More Deals   Creating great customer experiences to close more deals is often a neglected sales strategy by many. That shouldn’t be the case.  Dan Cockerell grew up in the hospitality industry. He went to Boston University and worked at Disney World for a summer. He officially joined the Walt Disney Company as a parking attendant in 1991 after finishing college. After 26 years and 19 jobs at Walt Disney, he decided to leave to start  his own consulting company.  Most of the employees in Disney who are working as executives in the operation started in the frontline roles to understand the customer experiences at the ground level.  The beginning of Disneyland Walt Disney was ahead of his time. He was an animator and he wanted to create a 3D world where people could escape reality and step into movies. He wanted to create happiness together as a family. This was his original thought for building Disneyland in 1955. He kept the business clean, he was nice to people, an