The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

TSE 1236: The Next Wave: Customer-Facing Solutions

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Synopsis

The Next Wave: Customer-Facing Solutions   With the new year, we are all looking towards the next wave in customer-facing solutions available for us. This is important as it helps improve our business and sales strategies.  Nicolas Venderberghe is a CEO and entrepreneur. Nicolas is originally from France but has now lived in the U.S. for a good part of his career. He’s been working for tech companies, working at Chilli Piper since 2016. The company’s biggest vision is to improve sales and completely transform the industry by using digital tools.  Big companies like SalesForce specialize in back end algorithms and can miss the opportunities on the front end.  This is where Nicolas’ company helps its clients thrive. Salespeople used to be technophobes and hated the idea of using technology in their sales process. As new technologies have become available, salespeople now adapt to a variety of tools and have become savvier.  Next wave in customer-facing solutions The sales industry tends to move in waves. First,