The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

The Psychology of Sales   Behind the sales process there’s a whole psychology of sales that is part of the interaction between sales reps and customers. What does that entail?   As a sales performance consultant and coach, Anita Nielsen answers this question for her clients. She works with sales leaders and salespeople to help them up their game and get them to where they want to go. As a sales coach, Anita does one-on-one training and offers sales enablement services. She is known as a fixer when sales aren’t going smoothly.  Anita is also the author of the newly published book, Beat the Bots.    In recent years, sales reps have been ringing their hands about how robots are going to take away jobs. Anita’s book was the result of hearing these same fears over and over again.  She doesn’t agree. She believes people who are great at customer service and building relationships will always have a job. The AIs won’t be able to learn empathy or trust and they can’t build that  human connection. Buyers crave that co