The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

TSE 1288: Why Giving Your Prospects An Out Upfront Will Help You Win In The End

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Synopsis

Why Giving Your Prospects An Out Upfront Will Help You Win In The End Sometimes we need to lose a customer before they become a client. In the current climate of a pandemic it’s important that we give a client an out in order to be sensitive to their struggles but we still want them to know we’re open for business, right?  How are these two needs served in the way we communicate?   Jeff Kosser is the CEO and the founder of Zebrafi. The company is often known for its top-selling book, Selling Zebra, seeing the Zebra as the perfect prospect. The company’s philosophy is pretty straightforward. When people see Zebras, regardless of where that might be, they always know what it is. The simplicity and the purity of this fact  is the philosophy behind what keeps their business running.    Jeff Koser has also built a software business based on software-guided selling. It’s a tool that guides B2B salespeople through the best practices of how to communicate and collaborate with the prospects and customers to ensure bot