Ai In Action

Today's guest is Robert Mostachetti, Vice President of Industry Solutions at Nuvolo Technologies. Founded in 2013, Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. They provide a single platform to manage all people, all physical locations, all assets and all work – enabling data sharing across departments. With offices throughout the North America, Europe and Asia, Nuvolo are the largest and fastest-growing independent software vendor globally, built on the ServiceNow platform. With over 20 years working in the Real Estate, Facilities Management & Planning industry, Robert is able to draw upon his practical experience supporting facilities operations in order to provide quantifiable, demonstrable business value to his clients. As VP of Industry Solutions, he provides corporate guidance and leadership to insure that their firm is appropriately addressing and responding to the needs and requirements of the Corporate Real Estate Industry, including market strategy, produ

Today's guest is Robert Dwyer, Chief Data Scientist at Certilytics. Founded in 2014, Certilytics is the leading data and predictive analytics partner transforming the country’s largest and most advanced healthcare organizations. Their solutions enable health plans, employers, provider health systems and other organizations to thrive in a value-focused healthcare ecosystem by identifying opportunities, inspiring action, improving patient outcomes and exceeding financial targets. In today's episode, Robert will talk about: The work they do in Healthcare Analytics, Recent projects such as population health management, Day-to-day working with Machine Learning & Deep Learning, The impact they are bringing to the wider Healthcare sector, Growing the team & what it’s like to work with Certilytics

Today's guest is David Hegarty, Director, Success Architecture – Federal at ServiceNow. Based in North Carolina, David is a Business Strategy professional with a proven track record and broad experience in Finance, Accounting, Credit, Risk Management, Business Development, Customer Success and Sales. He is a member of the Customer Outcome Team at ServiceNow driven to accelerate adoption and drive customer business outcomes. David is responsible for developing and maintaining C-Level executive relationships to help the client's product adoption and expansion of the ServiceNow platform. He leads a strong team to ensure proper practices, methodologies and tools to best serve their customers and their success. David is also responsible to lead a team of success architects, platform architects, and customer success managers to drive value for their customers across the Federal landscape. In this episode, David will talk about: Focusing on customer value & promoting system efficiency, Expanding ServiceN

Today's guest is Mark Ceely, Practice Director, ServiceNow SecOps & IRM at InSource. Founded in 2000, InSource is a leading provider of cloud-based technology solutions and technology talent acquisition services. Through their partnerships with the world's best cloud technology companies including ServiceNow, their commitment to open and honest communication, and their desire to build a workplace environment that attracts the top talent in the industry, InSource consistently deliver world-class solutions for all of their clients’ technology needs. Mark is a ServiceNow SecOps & IRM expert with over 20 years of experience in project management, business management, leadership, and technical consulting in multiple industries. Previously, the co-founder and former CEO of BECK Strategies, a ServiceNow Elite Partner and a Service Disabled Veteran Owned Small Business, Mark has demonstrated his ability to deliver innovative and effective solutions for complex IT challenges. He is also a member of the

Today's guest is Siddarth Ranganathan, Senior Director of Data Science, BI & Analytics at Nintex. Founded in 2006, Nintex's process management and automation software improves the way you work with easy-to-use tools for visually managing, quickly automating and continuously optimizing business processes and workflows. Today, 10,000+ public and private sector organizations, including more than 50% of the Fortune 500, turn to the Nintex Process Platform to accelerate digital transformation. Siddarth is a seasoned executive with over 15 years of experience in data science, business intelligence and analytics. In his role, he helps organizations harness the power of data to drive strategic decision-making and achieve remarkable outcomes. Siddarth specializes in building and leading high-performing teams that deliver actionable insights and solutions to complex business problems. His approach revolves around developing and implementing robust data analytics strategies, fostering innovation and leveragi

Today's guest is Nichole Francis Reynolds, Vice President and Global Head of Government Relations at ⁠ServiceNow⁠. In her role, Nichole is responsible to build and manage ServiceNow's global government relations team and budget, as well as to report to General Counsel and work closely with C-Suite executives. She develops, leads and executes ServiceNow’s global government relations, public policy, advocacy and communications objectives. Nichole's responsibilities also include to develop and lead alignment strategies to help grow the public sector business, and work closely with business units to accomplish corporate objectives. She helps develop strategies to educate governments about ServiceNow’s NOW Platform and technology solutions, ways their solutions protect IT infrastructure, and modernizing the delivery of employee processes and citizen services around the world. In this episode, Nichole will talk about: How she got into the world of ServiceNow, An insight into the team and her day-to-day

Today's guest is Ron Gidron, Founder and CEO at xtype. Today ServiceNow teams struggle with environments inconsistency which inhibits their ability to deliver at speed. xtype believe that the ServiceNow platform is the most agile development platform on the market and provides native ServiceNow products to meet any level of demand from the platform with speed, reliability and compliance. They serve some of the largest organizations in the world, enabling them to accelerate their digital transformation with ServiceNow at unprecedented scale and velocity. With over a decade of experience in product management and marketing, Ron he leads the vision, strategy and execution of xtype. He has a proven track record of designing and building innovative solutions, executing effective go-to-market strategies, and supporting and leading sales and customer interactions. Ron is passionate about creating and delivering value for customers, partners and stakeholders, as well as accelerating digital transformation for com

Today's guests are Michael Senftleber, Chief Technology Officer and Alex Schwarm, Head of Data at Arrive Logistics. Founded in 2014, Arrive Logistics is a multimodal transportation and technology company providing strategic solutions for both shippers and carriers. They are one of the fastest-growing freight brokerages in the nation and are focused on defining a new standard for service in freight, pushing the limits of what’s possible for themselves and their partners every day. As an established product and technology executive with over 20 years of experience, Michael is a resourceful, versatile leader who prides himself on bringing strategic vision, execution and follow-through to ensure the delivery of high-quality solutions to valued clients. Alex is an accomplished and business-driven Head of Data/Data Science with a proven track record of delivering exceptional financial results by building innovative teams and driving profitable growth. In the episode, Michael and Alex talk about: The work they d

Today's guest is Chris Dilley, CTO/Chief Architect – State & Local Government – Higher Education at ServiceNow. Chris is a highly driven business technology executive with a career of positively disrupting and creating organizations that improve the customer/citizen experience, optimize, automate, grow influence, services and customer satisfaction. He has a proven record of identifying innovative solutions that enable evolution and organizational change to serve both their employees and their customers. Chris has direct experience with strategic leadership and accountability for re-engineering and modernizing of processes supporting enterprise and customer and citizen service management, IT and business operation automation, sales and marketing automation, product development and management, business intelligence and analytics. His key strengths include successful strategic development and leadership abilities, project and program management, and a strong ability to build and improve customer experien

Today's guest is Jeffrey Manville, ServiceNow Development Team Lead at Duke University Health System. As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities. Jeffrey is an experienced System Engineer & Software Developer with a demonstrated history of success within the IT and Healthcare industry. He is skilled in process/systems analysis, system engineering, data analysis and software development particularly on the ServiceNow platform. In his current role, Jeffrey coordinated the recovery of a major incident for a vendor owned & supported application between two companies' engineering departments and ServiceNow, while reporting to C level leadership for both c

Today's guest is Eben Esterhuizen, Co-Founder and CTO at Siftwell Analytics. Founded in 2022, Siftwell uses the power of AI to amplify your company’s data-driven decisions. For community health plans who must promote health-improving interventions among their membership, Siftwell provides AI analytics-as-a-service to identify members at risk of development new diagnoses and comorbidities, and prioritize the actions and interventions that they can take to disrupt this emerging risk. Unlike other ‘predictive analytics’ tools that tell pop health and quality teams who to focus on via high-level risk stratification, Siftwell is prescriptive analytics—they help you find the needles in the haystack as well as the precise way to move the needle on each of them. Siftwell adds to the existing analytics team and solution set you already have and aligns to the core objectives of your team and organization. In the episode, Eben discusses: The origins and mission of Siftwell Analytics, Early client wins and the compan

Today's guest is Rachel Cossar, Co-Founder and CEO at Virtual Sapiens. Founded in 2020, Virtual Sapiens' suite of AI solutions show the “you” others see through the screen.  Through their industry-leading expertise in non-verbal, verbal and vocal elements of communication, the company leverages cutting-edge computer vision to reveal what’s hidden and help you rewire behavior for stronger virtual presentations. It is their mission to help professionals master communication skills in a virtual world of work. Virtual Sapiens comes as an evolution of Rachel’s combined work as founder of Choreography for Business, a nonverbal communication consulting firm as well as a faculty member with Mobius Executive Leadership and as a leadership presence facilitator with Ariel Group. With the increased dependency of video events as a way to connect and drive impact across organizations, Rachel and her team at Virtual Sapiens are excited to open up a world of access when it comes to one of the most human and most impo

Today's guest is Herb Thompson, Senior Program Manager – Veteran Programs at ServiceNow, where his mission is to grow the veteran talent pool in the ServiceNow ecosystem. Herb is also the author of the best-selling and award-winning book, The Transition Mission, which is written from his perspective as a retired Special Forces (Green Beret) leader. He is the only person in US Army history to have earned the Green Beret and Drill Sergeant of the Year awards. Herb is actively involved in the SkillBridge program, which is an intensive, 40hrs a week, 16 week, cohort based virtual training program. The mission of the program is to help transitioning service members, Veterans and Military spouses into meaningful employment. While they do not guarantee employment, their measure of success is to place participants into meaningful employment upon successful completion of the program. In this episode, Herb will discuss: How he got into the world of ServiceNow, His role as Senior Programs Manager, Transitioning from

Today's guest is Fabian Florant, Senior Global IT Portfolio & Management Consultant at ING. Headquartered in Amsterdam, ING is a global bank with a strong European base. The company have more than 60,000 employees who serve around 37 million customers, corporate clients and financial institutions in over 40 countries. It is their purpose is to empower people to stay a step ahead in life and in business. Fabian is an energetic, ambitious person who has developed a mature, responsible and professional approach to any task that is presented. Multi-talented with over 15 years of experience in Finance, he is a digital banking transformation & Agile Way of Working specialist who is excellent in working with others to achieving goals on time and with accuracy. Fabian is also a former Olympic athlete as is regarded as one of the best Triple Jumpers in the World. In this episode, Fabian talks about: How he got into the world of ServiceNow,  Interesting projects he is working on,  Key advice for getting pro

Today's guest is Aaron Arvey, Director of Machine Learning at Third Rock Ventures. Founded in 2007, Third Rock Ventures push the boundaries of science and technology to make a difference in the lives of patients and their families. By starting with big ideas and fostering collaboration among brilliant people with expertise in science, medicine, business and strategy, Third Rock set out to do more than fund startups, they aim to build sustainable, innovative companies that can transform the lives of patients. Aaron's role at Third Rock is to advance therapeutic and diagnostic R&D with focused hypothesis-driven machine learning. Aaron initially trained as a computer scientist and mathematician, working at the intersection of machine learning theory and algorithm implementation. However, it wasn't until he happened upon molecular biology and the cellular microcosm that he found his passion. Since then, he has been in perpetual awe of the never-ending stream of high-impact scientific opportunities

Today's guest is Nils Reimers, Director of Machine Learning at Cohere. Founded in 2019, Cohere empowers every developer and enterprise to build amazing products and capture true business value with language AI. The company believes that the union of research and product will realize a world where technology commands language in a way that’s as compelling and coherent as ourselves. They live at the forefront of ML/AI research to bring the latest advancements in language AI to their platform. Nils is a NLP and Deep Learning researcher with extensive experiences on representing text in dense vector spaces and how to use them for various applications including Neural Information Retrieval. He leads the ML team at Cohere that develops and trains Large Language Models/foundation models for semantic search and few-shot text classification. Their goal is to develop foundation models that can create rich content representations for many use-cases and tasks. In the episode, Nils will talk about: The interesting wor

Today's guest is Jonathan Alboum, Federal Chief Technology Officer at ServiceNow. In his role with the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Prior to ServiceNow, Jonathan was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments. Jonathan's Federal government tenure includes serving as the CIO for the U.S. Department of Agriculture (USDA). He led the development of the USDA’s IT Modernization strategy, including Cloud computing, network modernization and enhanced cyber security for a $3 billion annual technology spend. In addition, he served as a leader in USDA’s Acquisition community, supporting the oversight, assessment and strategic planning of national programs comprising an acquisition portfolio of more than 70,000 awards worth

Today's guest is Renita Hanson, Senior IT Manager & Global IT PMO at Jabil. Founded in 1966, Jabil is a global manufacturing company with more than 250,000 employees across 100 locations in 30 countries. They combine unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. Jabil are driven by a common purpose: to make a positive impact for each other, their communities and the environment. Renita is a highly visible and skilled leader with a broad perspective and expertise across both delivery and business operations. She has implemented projects that have resulted in the elimination of tens of thousands of man-hours and the savings and/or cost avoidance of millions of dollars. Renita is a inclusive servant leader, builder of high-performing business teams, and an influential team leader, mentor and coach who thrives in environments req

Today's guest is Jon Gustafson, Director of Artificial Intelligence at Woolpert. Founded in 1911, Woolpert are committed to a vision to become the premier architecture, engineering, geospatial (AEG) and strategic consulting firm, and one of the best companies in the world.  Woolpert’s in-house fusion of AEG services creates innovative and robust solutions for their clients’ complex challenges. Woolpert collaborate with industry giants and local firms to enhance their expertise and create the best team for every project—no matter the size or complexity.  Jon primarily leads a center of excellence dedicated to scaling and enabling industrial-grade AI systems across business sectors and geographies. These efforts strive to enrich Woolpert's industry leadership, culture of innovation and high-performing ethos. He is also a strategic technology advisor to Woolpert's Infrastructure Sector, helping their civil engineers, inspectors, geospatial professionals and technologists capitalize on opportunities f

Today's guests are Vinidhra Mani, Head of Platform and Erica Weinstein, Head of Research at ProFound Therapeutics. Founded in 2020, ProFound Therapeutics is pioneering the discovery of a vastly expanded human proteome and using its newfound insights to unlock a universe of potential new medicines. The company’s ProFoundry Platform uses state-of-the-art protein detection technologies to systematically identify and validate proteins and dissect their therapeutic potential. The result is an ever-expanding database of tens of thousands of novel proteins, including their connectivity, functionality, and roles in health and disease. In the episode, Vinidhra and Erica will talk about: An overview of their work at Flagship Pioneering, Origins of ProFound Therapeutics, The potential impact of their research in drug discovery & clinical trials, How they are applying AI and Data Science in their day-to-day work, What the near future holds for ProFound Therapeutics