Ai In Action

Today's guest is Anne Granet,  Presales manager & Employee Workflow Champion EMEA at Devoteam in Paris, France. Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech and data insights, they empower customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. With a career spent both in business and in consulting, Anne has built up experience in the operational vision of support and business processes in various industries. She advises companies in the transformation of their customers, employee workflows, digitalization of their support services, and the human and digital shift to sustain their vision. As a ServiceNow platform aficionada, she helps companies to make their vision a reality with Customer Service Management, HR Service Delivery

Today's guest is Michael Goedde, VP of Global Data Operations at ICON plc in Maryland, USA. Founded in Dublin, Ireland in 1990, ICON offer a full range of consulting, clinical development and commercialization services from a global network of offices in 46 countries.  It is their mission has been to help their clients to accelerate the development of drugs and devices that save lives and improve quality of life. ICON are a global provider of consulting, outsourced development and commercialization services to pharmaceutical, biotechnology, medical device, government and public health organizations. They focus their innovation on the factors that are critical to their clients such as reducing time to market, reducing cost and increasing quality, and their global team of experts has extensive experience in a broad range of therapeutic areas. In the episode, Michael will discuss: An insight into the data operations team at ICON, Projects they work on within clinical data and analytics, Their approach to so

Today's guest is Dilyan Kovachev, Director of Machine Learning and Analytics at Treasure Data. Founded in 2011, Treasure Data was built to radically simplify customer data management and help brands use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. Treasure Data helps hundreds of Fortune 500 and Global 2000 customers - including some of the world’s most recognizable brands - generate new data opportunities. Customer Data Cloud, their award-winning suite of customer data platform solutions, integrates customer data, connects identities in unified customer profiles, applies privacy, and makes insights and predictions available for Marketing, Service, Sales and Operations to drive personalized engagement and improve customer acquisition, sales and retention. This flexible, scalable and secure platform has a comprehensive connector network that evolves with  existing technology stack to future-proof al

Today's guest is Katharine Kennedy, Global Head and GM of the ServiceNow Business Unit at Microsoft. Katharine is an award-winning, enthusiastic and customer-centric business leader in the high-tech industry working with some of the biggest brands in the business. She brings a unique perspective to her customers and team, having worked for Silicon Valley software and hardware startups, upstarts and tech giants in Washington D.C., New York City, Canada and Florida. Katharine joined Microsoft in 2022 where she specializes in building data-driven marketing and sales GTM strategies, as well as growing and leading high performing teams. She is also responsible for cultivating strategic partnerships by working with business and technology leaders of global organizations in accelerating their digital transformation journey to drive significant business outcomes that both impress customers and empower employees. In the episode, Katharine will discuss: Her role & responsibilities at Microsoft, Latest trends and foc

Today's guest is Patrick Chen, Senior Director of Business Intelligence, Growth and Accountable Care Enterprise at Scripps Health in San Diego, CA. Each day at Scripps, they put the vision of their founders — Ellen Browning Scripps and Mother Mary Michael Cummings — into action by dedicating themselves to quality, safe, cost-efficient and socially responsible health care for everyone that they serve. Scripps keeps that vision at the forefront as they care for patients, engage in clinical research and ultimately improve community health. Patrick is a senior leader for business intelligence and growth at Scripps Health, specializing in the development of innovative partnerships and leveraging advanced analytics for market intelligence, healthcare economics, and mergers & acquisitions. He is deeply committed to driving positive impact in underserved communities for both clinical outcomes and social determinants, with thoughtful execution of data-driven population health programs and technology enabled soluti

Today's guest is Shiva Amiri, VP, Head of AI and Data Intelligence at Pivotal Life Sciences in San Francisco, CA. Founded in 2017, Pivotal Life Sciences back the brightest minds in life sciences throughout the world. The Pivotal Life Sciences platform includes Pivotal bioVenture Partners US, Pivotal bioVenture Partners China and Pivotal Growth. Their teams make direct investments into high-quality life sciences companies that are developing and commercializing products that address well-defined, substantial medical and market needs. Working at the intersection of computing and biology, Shiva is experienced in large-scale, multi-stakeholder technology development in data science and biology with a focus on computational biology, bioinformatics, machine learning, and big data systems. She is a team builder and entrepreneur in cutting edge computational methods in biology, digital health and medical research with a proven track record in big data/data science and program execution and strategy. In the episode, S

Today's guest is Andrea Leigh Buma, Practice Director of Security & Risk at c1secure. Founded in 2012, c1secure is an independent security and compliance firm addressing the stringent demands of Domestic & International mandates and cyber security policy. c1secure provides a full suite of security and compliance solutions including, managed security services, professional services and product sets. They are pioneering intelligent security solutions for the extended digital enterprise with their CISO Sentinel™ Security & Compliance platform, a continuous monitoring platform hosted in the cloud and related offerings. As a Premier ServiceNow partner focused on the Integrated Risk Management and Security Operations modules, they offer implementation services, managed services and product development on the platform. In the episode, Andrea will discuss: Why ESG is a hot topic in the industry, The challenges of working with ESG products in supply chain, The role of ServiceNow supporting ESG programs, Ho

Today's guest is Payton Soicher, Director of Machine Learning at Wurl. Since 2017, Wurl has been on a mission to make TV better for everyone. As the world leader in powering streaming TV, Wurl's video distribution and advertising services reach over 300 million connected TVs, delivering hundreds of millions of hours of TV viewing and millions of individually targeted ads. Wurl’s innovative, market-leading technologies enable content companies, streamers and advertising to continually reach new viewers and grow revenue. In the episode, Payton will discuss: Their work within content streaming advertizing, Challenges the team are solving using Machine Learning, The benefits that Wurl bring to customers, How the acquisition by AppLovin will impact the company, What the near future looks like for Wurl and Why Wurl is a great place to work

Today's guest is Gary Velasquez, Chief Executive Officer at Cogitativo in Berkeley, CA. Spanish for meditative and contemplating, Cogitativo was founded in 2015 with the purpose of thinking deeply about the issues affecting the healthcare system. It is their mission to improve the healthcare system by helping their clients make sense of complex data so they can answer their most challenging questions. Using a challenge-based learning approach, Cogitativo's data scientists connect their client’s disparate, noisy data and then develop customized solutions that allow clients to look deeply into their business. Just as an MRI is able to see what is happening inside the human body, their ‘data science as a service’ model quickly visualizes their client’s business enabling them to solve their most intractable problems. In the episode, Gary will discuss: The interesting work he does with Cogitativo, The journey of building the company from the ground up, Current make-up of the team, Upcoming projects and milestones

Today's guest is John Cullom, CEO at Northcraft Analytics. Founded in 2008, Northcraft Analytics is the leading provider in the U.S. of Analytical Applications for Enterprise IT departments. They offer a broad suite of HOLAP BI applications for IT Service and Operations Management, including coverage for 10 of the 24 ITIL process areas on more than 12 enterprise applications. Northcraft's vision is to provide Business Intelligence applications for all of the industry-leading solutions for IT automation with platform portability for our customers. Their solutions are unique in that they require no BI development whatsoever, which is backed up by the most comprehensive maintenance and support package in the industry. In the episode, John will discuss: The interesting work they do at Northcraft Analytics, Current trends he is seeing in the market, Why ServiceNow is the platform of choice, How they are using ServiceNow and the benefits it brings to the organization, What he’s learned from implementing ServiceNow

Today's guest is Gretchen Stewart, Chief Data Scientist for Intel's Public Sector. Gretchen works closely with Intel’s Ecosystem of software, hardware and partner vendors in developing solutions and programs focused on the convergence of high-performance computing and data analytics. In her solution architecture role, she is building data analytics/ AI/ ML practice within Intel working closely with federal and state government, research institutions, universities, energy and advanced manufacturing customers. Gretchen has been working closely with customers on ethical and responsible AI, building it in and not bolting it on. In enhancing Intel’s ecosystem with these AI solutions and programs, she works with disruptors, startup and mainstream software vendors to ensure governments, educational institutions and enterprise customers advance the future of research, have competitive advantages, build smarter cities and provided enhanced services to citizens. In the episode, Gretchen will discuss: Her background and

Today's guest is Su Huang, Head of Data Strategy at Datavant. Founded in 2017, Datavant is the leader in helping organizations securely connect health data. They power the compliant exchange of both de-identified and identified health data, eliminating data silos, protecting patient privacy, and accelerating healthcare innovation, research and improved patient outcomes. From linking clinical trial data to real-world data to medical record retrieval for payers and disease registries, hundreds of organizations across the industry trust Datavant to solve their connectivity needs. Through their ecosystem of health data partners (the largest in the U.S.), organizations can find and connect their patient-level data to over 500 sources of real-world data. In the episode, Su will discuss: The work she does with Datavant, Exciting developments over the past two years, Plans for growth & career opportunities with Datavant, Upcoming projects that the team will be working on and What it’s like to work with Datavant

Today's guest is Aashish Atrey, ServiceNow Developer MVP & Technical Specialist at HCLTech. HCLTech is a global technology company, home to 222,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. They work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Public Services and more. Aashish is a passionate ServiceNow Professional with over six years of experience in the implementation of all phases of the application lifecycle and best practices, including Requirement Gathering, Design, Development, Testing, UAT, and Deployment. He is responsible to develop ITSM/ITIL process and tools solutions which include customized responses to RFPs/RFIs for ITIL-based process consulting, process operations, and ITSM tools implementations. Aashish was a ServiceNow Developer MVP for 2021 and 2022. In

Today's guest is Jon Petersen, Vice President of Data Science at Archer. Founded in 2018 with headquarters in the San Francisco Bay Area, Archer is an aerospace company building an all-electric vertical takeoff and landing aircraft focused on improving mobility in cities. The company's mission is to advance the benefits of sustainable air mobility. Archer is designing, manufacturing and operating a fully electric aircraft that can carry four passengers for 60 miles at speeds of up to 150mph while producing minimal noise. In his role, Jon is responsible to utilize optimization and data science to plan for, and eventually operate, this fleet of vehicles which will enable urban mobility in the not-too-distant future. In the episode, Jon will chat about: How Archer are revolutionizing urban air mobility, The day-to-day life of the data science team, Challenges they need to overcome, The journey of publicizing their product, and What excites him for the future at Archer

Today's guest is Hauke Feddersen, VP of Operations at PreciTaste in New York. Founded in 2012, PrecitTaste are on a mission to help the Restaurant industry to maximize operational efficiency and reduce food wastage to benefit the environment. They are building the technology to augment and complement the business capabilities to achieve the desired results with predictions, smart virtual assistance, advanced IoT, tracking sensors and more. PreciTaste has grown their technology to a adaptable set of AI Agents that can identify, track and assess processes and products in every food operation. Together with the powerful IoT and guidance platform TasteOS, that can connect or integrate into most restaurant environments, PreciTaste's AI Agents based on proprietary offline first AIOS technology have proven to make crews and processes more efficient around the globe. In the episode, Hauke will chat about: His background in AI & the Food Service industry, The work they are doing at PreciTaste, Behind-the-scenes an

Today's guest is Joe Aranzullo, Director of Service Delivery at Beyond20. Founded in 2006 with offices in Washington D.C., Tempe, Arizona and San Diego, Beyond20 is a transformation accelerator that combines IT professional development and software development with expert consulting to help government and commercial clients attain their most ambitious evolutionary goals. Beyond20's mission is to Change Work Life. Some of the ways that make Beyond20 unique is that they have a have deep subject matter expertise in ITIL, Agile, Scrum, DevOps, Cyber, Privacy, and Data Science. They are ServiceNow Premier Partner with Certified Master Architects on staff, while several Senior Advisors have co-authored the official ITIL 4 publication on “Digital and IT Strategy.” In the episode, Joe will discuss: His background and current work with Beyond20, How Beyond20 helps customers succeed, Getting the process right and challenges to overcome, Staying up to date with the latest trends, and The future of his role and the Servi

Today's guest is René Morkos, Founder and CEO at ALICE Technologies in California. Founded in 2015 based on research from Stanford University, ALICE is the world's first construction optioneering platform that helps GCs to easily create, explore and update construction schedules that reduce risk while cutting construction costs and build time. With offices in California, India and Czech Republic, it is their vision is to reduce the cost of construction by 25% globally. René is a second generation civil engineer with over 15 years of construction industry experience that is divided between industry and academia. His professional experience includes working as a project manager in Afghanistan, underwater pipeline construction, automation engineering on a $350 million gas refinery expansion project in Abu Dhabi, ERP system implementations, and various Virtual Design and Construction projects. In the episode, René will discuss: Creating a generative construction simulator, Problems they are solving within th

Today's guest is Rachel Liberatore, President & Chief Scientific Officer at RenBio in New York. RenBio was founded in 1996 on the principle that the remarkable medical benefits of antibody therapeutics should be available to everyone. RenBio's goal is to deliver antiviral antibodies to prevent the spread of infectious diseases, and improve the dosing regimen and effectiveness of therapeutic proteins. Using RenBio’s Make Your Own (MYO) Technology, therapeutic-encoding “bioblueprints” are delivered via modified intramuscular injection, which are then decoded by the muscle cells to produce disease-fighting therapeutics in the patient’s own body. Their vision is to modernize and transform the antibody and therapeutic protein fields to significantly reduce the impact of diseases worldwide. In the episode, Rachel will discuss: The work Renbio are doing in the BioTech space, The role of data and new technology at RenBio, An insight into the team behind the scences, How the device works and insights they can

Today's guest is Laszlo Balla, Senior ServiceNow Solution Architect at DXC Technology in Berlin. DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness and customer experience across their IT estates. With over 15 years of experience working in IT, Laszlo joined DXC in June 2022. He has a proven track record in designing and implementing digital solutions for true business challenges on a wide scale. Laszlo is highly skilled in maximizing ServiceNow utilization by automating enterprise workflows and rationalizing platform architecture, as well as successfully turning business requirements into scalable deliverables. In the episode, Laszlo will discuss: His work as a Solution Architect at DXC, Staying up to

Today's guest is Kevin Porsolt, Director of Data Operations at Seamless.AI. Founded in 2018, Seamless.AI helps professionals in the world create new relationships, opportunities and revenue, faster than ever before. Seamless.AI’s search engine helps you connect directly with your ideal customers so you can build pipeline, shorten your sales cycle and close more deals at scale. Over 30,000 companies leverage their real-time people search engine to build a massive list of decision-makers and grow their business. Kevin has over ten years of success working with cross-functional teams leveraging technology to solve problems and achieve results. He has experience in FinTech, AdTech and Sales Intelligence industries building and managing PaaS, SaaS and API/Data License solutions. Kevin is also fluent in data engineering, technical operations, UI/UX, data integrations/partnerships, machine learning, and security & compliance for hybrid and cloud-based infrastructures. In the episode, Kevin will chat about: The i