Ai In Action

Today's guest is Chris Norris, Chief Technology Officer at Wheel in Austin, Texas. Founded in 2018, Wheel is changing the way healthcare works with the leading virtual care infrastructure for companies and the best work opportunities for clinicians. Their mission is to change the way healthcare works by putting clinicians first because, at Wheel, they know that happier clinicians make healthier patients! With over 25 years of experience within Software Engineering, Chris has a rare track-record of taking four startups in a row to IPO and multi-$100m acquisitions. His success with the demands of both startups and enterprises is a result of his focus on the customer and a consistent drive for entrepreneurial innovation. He has successfully built businesses and products from the ground-up as well as scaling teams, technology and process 10-100x. In the episode, Chris will discuss: The origins of Wheel & the work they are doing with virtual care, Interesting projects they are working on, including Covid-

Today's guest is Jeffrey Tefertiller, CIO Advisor, Executive ITSM Consultant and Founder at Service Management Leadership. Jeffrey is an experienced executive leader with twenty-seven years of leading initiatives and organizations with large teams, a broad span of control and P&L responsibilities. He has a strong passion for customer experience and satisfaction with the ability to take complex problems and create solutions for varied audiences, from the C-level down to all levels of the organization. Jeffrey has an expert-level understanding of IT Service Management and how to leverage the ITSM/ESM frameworks for all circumstances, including Agile, Waterfall, SDLC, DevOps, Cloud and Outsourced workforce. He has successfully built out Business Continuity Programs in multiple industries using a best-practice, proprietary approach centred around Core Business Processes of the organization. In the episode, Jeffrey will tell you about: What he has achieved in his career to date, The goal of his podcast and the

Today's guest is Mark Ceely, Founder and CEO at Beck Strategies. Mark is an accomplished business leader with over 20 years of combined project management, business management, leadership and technical experience in multiple industries. He has extensive experience in Program Management, IT Service Management, IT Operations Management, Process Consulting, Governance, Value delivery from Business/IT alignment and Business Continuity. In 2018, Mark co-founded Beck Strategies, a Service Disabled Veteran Owned Small Business. Their team of US-based experts and their years of experience will provide an in‑depth understanding of how to integrate and maximize ServiceNow within your enterprise. They provide consulting for companies ranging from Small and Midsize Businesses, up to Fortune 140 and government agencies as a Federal Certified Vendor. In the episode, Mark will tell you about: The origins and values of Beck Strategies, Their veteran talent program, What the future of Digital Transformation looks like, Improv

Today's guest is Kevin Smith, Head of Analytics & AI at Contovista. Bsed in Zurich, Contovista enables data-driven banking with their white-label software and data analytics services to allow financial institutions to optimize their digital banking experience and gain actionable customer insights. They help to understand, engage and serve customers better based on the enrichment of financial data and machine learning which empowers organizations to increase customer retention and share of wallet. Contovista's mission is to help financial institutions transition into the digital banking age and to make banking a more delightful experience. In the episode, Kevin will discuss: Contovista’s work in digital banking, Enhancing the customer journey through automation and personalisation, The steps involved to provide Customer Insights, Intersecting AI and UI, Successful use cases of the benefits they bring to customers, The importance of training NLP and Deep Learning models, and His passion for new technology

Today's guest is Su Huang, Head of Data Strategy at Datavant. Founded in 2017, Datavant connects healthcare data to eliminate the silos of healthcare information that hold back innovative medical research and improved patient care. They help data owners manage the privacy, security, compliance and trust required to enable safe data sharing. Su is an energetic and results-oriented business leader who steadfastly plans and executes towards big goals. She is comfortable diving deep into data as well as talking about big-picture strategy. Su is most excited by bold companies that are transforming traditional ways of doing business in order to drive more value to customers. In the episode, Su will discuss: The interesting work they are doing at Datavant, The challenges of data exchange in the healthcare industry, Interesting use cases of opportunities within real-world data, How innovation in the sector has evolved & the impact of Covid-19, How Datavant’s platform is positively impacting the Healthcare sector,

Today's guest is Rich Jones, Director of IT Service Management at Madison Square Garden Company in New York. Rich is a Dynamic leader specializing in building high performing teams and processes across a variety of IT disciplines. With expertise in creating and integrating IT Service Management and Product Ownership with Business Operations, Rich has a strong background in IT Service Design, Service Transition and Service Operation, Change and Release Management, Project Management, IT Operations Management and DevOps. MSG Entertainment is a world leader in live experiences with a portfolio of iconic venues that includes: New York’s Madison Square Garden, Hulu Theater at MSG, Radio City Music Hall and Beacon Theatre and The Chicago Theatre. With flexible seating capacities and configurations from 2,800 to 21,000, their diverse collection of venues enables them to showcase a variety of acts and events. In addition, MSG Entertainment is building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venet

Today's guest is Dr. Marion Cornelia Schwarzler, Head of Decision Science & Advanced Analytics for Medical Affairs, Pharmacovigilance & Regulatory Affairs at Bayer in Berlin. Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Their products and services are designed to benefit people and improve their quality of life while at the same time, they aim to create value through innovation, growth and high earning power. Bayer's products help address some of today’s biggest challenges, including global population growth, an ageing society and the need to make efficient and more sustainable use of natural resources. In line with their mission “Bayer: Science For A Better Life,” they aim to improve people’s quality of life by preventing, alleviating or curing diseases. For these endeavours, they focus on developing and successfully commercializing innovative products and solutions based on scientific knowledge. In the episode, Marion will discuss: Th

Today's guest is Rogayeh Tabrizi, Co-Founder and CEO at Theory+Practice in Vancouver. Founded in 2018, Theory+Practice offers a range of services to help you stay ahead of an ever-changing market, including data analysis and strategies, automated and integrated AI, and behavioral economics. Using PhD-driven expertise and the most advanced tools available, they uncover your opportunities and create big data solutions to capitalize on them. Rogayeh enables long-term success for their client partners through her leadership of the strategic Client Services team, surpassing expectations by focusing on your needs as the first and only driver of their success. In addition, she helps define and executes on a sustainable business growth strategy and strategic model for Theory+Practice, one that fosters and cares equally for their clients, resources and the community. In the episode, Rogayeh will tell you about: The journey to setting up Theory+Practice, Helping businesses create a successful AI and Data Science s

Today's guest is Jared Laethem, Founder and CEO of DotWalk in California. DotWalk is on a mission to make complicated upgrades a thing of the past. DotWalk provides the only AI-powered solutions that run natively in ServiceNow to do the work that humans shouldn’t so that you can focus on what matters most to your business. Founded in 2017 by ServiceNow leaders and Automated Testing Framework (ATF) experts who have decades of experience in the ServiceNow ecosystem, the DotWalk team partners with enterprise organizations to simplify tedious, time-consuming upgrades, reducing cost and freeing up time to focus on more business-critical initiatives. In the episode, Jared will discuss: His journey to setting up DotWalk, Problems they are solving for customers, What he’s learned doing business in the ServiceNow ecosystem, How the ServiceNow platform has evolved, What the future of ServiceNow looks like, Key learns and advice in building a SaaS startup, and The importance of mentoring and building

Today's guest is Tim Kreienkamp, Chief Data Scientist at Adtriba in Hamburg. Founded in 2015, Adtriba helps marketing managers make better online, performance and brand marketing decisions to optimize ROI. The team has developed a SaaS solution for holistic marketing measurement and optimization, customer journey analysis and cross-channel performance reporting. Using software based on machine-learning, customers can evaluate individual channels and compare them against each other in order to optimally allocate marketing spend. The solution integrates into the website with just a few clicks and can be used immediately with your first reliable insights and optimizations available in a very short time. In the episode, Nevin will tell you about: Adtriba’s impact in applying AI within marketing, The benefits of using marketing mix modelling, Challenges of applying AI within industry, such as autonomous driving, What he loves most about his job, and Advice to Data Scientists on making the most from your caree

Today's guest is Nevin Raj, Co-Founder and COO at Grata in New York.  Founded in 2016, Grata is a B2B search engine that helps private equity, sales and marketing teams find and target private companies. Grata’s machine learning technology enables you to identify similar companies, find new targets you would otherwise miss and automate personalized outreach. Grata’s platform also powers a suite of digital intelligence products for voice of customer diligence and competitive intelligence. In the episode, Nevin will tell you about: The motivation to setting up Grata, The problems they are helping companies solve within business development, Applying Data Analytics and Machine Learning to solve key problems, The journey to building and scaling a successful team, What excites him the most for the future at Grata, & How NLP will help continue to evolve their services in the future

Today's guest is Jason Hughes, Director of Data & Analytics at Delta Dental in Minneapolis. Jason has spent over 10 years in the Data and Analytics space in roles ranging from BI developer to business analyst to management roles. He’s worked in a variety of industries and for Fortune 200 companies as well as companies with less than 200 employees. Currently, he supports the Data and Analytics teams at Delta Dental working with external data vendors at all levels to ensure data quality, improve latency and implement modern solutions that drive better data efficiencies for all parties. In the episode, Jason will discuss: The interesting work they are doing at Delta Dental, Embracing workflow management and automation, Interesting Digital Transformation projects they are working on, Stakeholder and team engagement during a transformation, How the role of a Data Analyst has evolved in the past 19 years, and Advice to those looking towards a career in AI and Data Analytics

Today's guest is Clemens Viernickel, CEO and Co-Founder at SiaSearch in Berlin. Building robust, industrial AI like automated driving is extremely difficult. Everyone thinks about algorithms, but up to 75% of engineering time is spent on highly manual tasks, namely manually reviewing and selecting masses of data instead of building algorithms. That is why Clemens and his team developed SiaSearch, a data management platform which automatically extracts frame-level, contextual metadata and utilizes it for fast data exploration, selection and evaluation. Automating these tasks with metadata can more than double engineering productivity and remove the bottleneck to building industrial AI. In the episode, Clemens will tell you about: His journey to founding SiaSearch, Problems they are solving at SiaSearch within data management, The impact of Deep Learning and Computer Vision, Why do data science projects fail?, & What the future holds for SiaSearch

Today's guest is Ganes Kesari, Co-Founder and Chief Decision Scientist at Gramener in New Jersey. Founded in 2010, Gramener is a data science company that helps solve complex business problems with compelling data stories using insights and a low-code analytics platform. They help enterprises large and small with data insights and storytelling by leveraging Machine Learning, Artificial Intelligence, Automated Analysis and Visual Intelligence using modern charts and narratives. In his role as Chief Decision Scientist, Ganes advise executives aligning their data science strategy with business vision, building teams to apply advanced analytics and data visualization, and helping businesses adopt a data-driven culture. He leads Gramener's innovation through our AI Labs and Data Story Labs. through running experiments on the latest techniques in deep learning and data storytelling, and tailoring them for enterprise applications. In the episode, Ganes will discuss: The fascinating work they do at Gramener, How

Today's guest is Benn Stancil, President and Founder at Mode in San Francisco. Benn founded Mode in 2013 along with Derek Steer and Josh Ferguson. While working in analytics at Yammer, they saw Amazon Redshift and other cloud-based data warehouses making it possible for companies of all sizes - not just tech giants - to gather and analyze data. The trio recognized the need for a collaborative platform designed for people who work on the frontier of data analysis, one that would streamline analyst workflows and make it possible to share insightful and actionable data across entire organizations. With that, Mode's Analytics Platform was born to help data analysts and data scientists analyze, visualize and share data. In the episode, Benn will discuss: The journey to setting up his own company, How he went about building a successful team at Mode, What makes them stand out from the competition, Key learns on building a tech startup from the ground up, Challenges the data analytics work on day-to-d

Today's guest is Todd Bashor, Product Leader & Solution Provider at NewRocket in San Diego. NewRocket is a user experience and software integration company that builds extraordinary experiences on ServiceNow. Their goal is to utilize the latest advances in service portal technology along with design thinking to create tools that make getting the job done easier. They aim to streamline workflow through automation while making the experience one that might even make you smile. In the episode, Todd will discuss: The exciting work they do at NewRocket, Benefits that their Servicenow platform brings to clients, Influencing and educating customers on ServiceNow, Successful case studies of their platform in production, Advice to C-Suite executives looking to bring in new enhancements, The future of AI and the user experience, and Using ServiceNow to deliver a better Digital Workplace

Today's guest is  Dev Bapat, Head of Data Science and Product Management at Johnson & Johnson in New Jersey. Johnson & Johnson is the largest and most broadly-based healthcare company in the world who have been producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and expertise enables amazing things to happen, including medical devices such as 3-D printing artificial joints personalized for each patient and applying AI in pharmaceuticals to discover lifesaving drugs. Dev has driven profitable growth by developing and successfully deploying digital solutions leveraging ML/optimization across the enterprise for over 20 years across key areas in digital surgery, health economics and outcomes, pricing and marketing. He built and deployed digital solutions at Johnson & Johnson to achieve top-line growth and improve patient safety in the areas around marketing, segmentation, pricing, market mix optimization, surgical effectivenes

Today's guest is Jacob Shiff, Co-Founder & COO and Leonard Apeltsin, Head of Data Science at Anomaly. Founded in 2020, Anomaly is tackling the challenge of fraud, waste and abuse (FWA) in healthcare, a problem costing over $300 billion per year in the US. They are building software that uses analytics, ML and proprietary data to catch and prevent improper healthcare payments for payers and employers. Anomaly brings together top engineers and data scientists, deep payment integrity domain experts, and experienced payer and benefits leaders. In the episode, Jacob and Leonard will tell you about: What inspired them to set up Anomaly, The impact they are making within Healthcare Finances, Applying AI & Data Science to help solve these problems, Key steps on bringing predictive models into production, Challenges they need to overcome working with data, Skills they look for when hiring Data Scientists, & What excites them for the future of Anomaly

Today's guest is Mike Lombardo, CEO at GlideFast Consulting. Founded in 2015, GlideFast Consulting is a professional services company leveraging industry best practices and leading technologies in the Service Management solutions world. The team is committed to achieving top results for your Service Management initiatives by implementing, developing and providing process improvement through the ServiceNow platform. GlideFast was established on the principle that business outcomes, process and technical architecture are core to a successful project.  Their commitment to being a trusted client advisor, implementing projects on-time and on-budget is what continues to drive their growth and success. With over 500 ServiceNow projects implemented, GlideFast Consulting is able to provide unique creative solutions to challenging business issues and 15+ years of technical expertise to achieve business goals and surpass expectations. In the episode, Mike will discuss: The exciting work he does with Glide

Today's guest is Anusha Dandapani, Chief Data & Analytics Services Officer at United Nations International Computing Center. The UNICC has nearly 50 years of experience providing digital business solutions to United Nations programmes, funds and entities. Their mission is to maximise the sharing of infrastructure, systems and skills and generate economies of scale to benefit its over 70 clients and partner organizations. The UNICC has a strategic view of digital business support for United Nations goals and results, with expertise and complex knowledge about their technology environments. They provide digital business services to its clients, who can focus on core business activities by leveraging UNICC’s services, built upon industry best practices, standards and documented business processes subject to a continuous process improvement cycle. In the episode, Anusha will tell you about: The interesting work she does at the UNICC, Challenges in applying AI and Data Science to solve business problems,