Workplace Innovator Podcast | Enhancing Your Employee Experience

Javier Maldonado, MBA, CFM, RPA® is Director of Corporate Facilities at VF Corporation, the home of brands like JanSport and The North Face, where he has a passion for creating exceptional workplace experiences for the occupants of his facilities. During this conversation from 2018, Mike Petrusky asked Javier to share stories about how the company encourages employees to "live your brand" and they offered inspiration around the importance of employee engagement. Javier discussed his FM background and how a collaborative approach with other departments impacts the company’s workplace culture. Mike and Javier talked about change in the workplace and how a positive and flexible attitude can help us be successful as we lead our organizations into the future. The episode also features a new update about VF Corporation’s campus move from Alameda, CA to Denver, CO and Mike brings us up to date after a recent conversation with Javier! Download the FREE “Workplace & Space Management Software” report from Verdantix

Mayra Portalatin, SFP, LEED AP is Vice President of Facilities Services at NVE, Inc. where she provides strategy and direction to individual facility managers spanning across 2,000,000+ square feet of multi-story offices, multi-use living quarters, scientific research laboratory space, campus-like environments and at 20 other Government-leased buildings. A long-time contributor to the show, Mayra joins with Mike Petrusky to celebrate this milestone episode of the podcast – Episode #75! They discuss the changes impacting the built environment over the past several years and explore how facility management professionals must evolve to keep up with technology in the workplace of the future. As organizations rethink the way they configure their workspace and manage the flexible office, Mayra shares her insight and experiences as an FM consultant and now practitioner. Mike and Mayra have a passion for IFMA, education, and music, which leads to a fun conversation that you won’t want to miss! Download the FREE “Work

Kelly Duff is an Employee Engagement Leader at Allstate in Chicago where she believes it's all about creating grass roots experiences for employees, with a direct focus on growth and development, wellness, and orientation. Mike Petrusky asks Kelly to share about how her background in facility management and the radio industry influenced her passion for workplace and what it takes to create amazing workspaces. Mike and Kelly discuss the top trends and challenges impacting Allstate today and they offer practical advice and tips for elevating the employee experience. With a shared love of radio and music, Mike and Kelly stumble into a chat about a classic 80’s movie soundtrack which, of course, leads to some podcast karaoke! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyduffwrites/ Follow Kelly on Twitter: https://twitter.com/KellyDuffWrites Watch Mike’s Ted-styl

The summer of 2019 was filled with podcast episodes that delivered insight and inspiration to our workplace innovator community. Mike Petrusky revisits some of the best moments that shouldn’t be missed, starting with an interview with book author and long-time friend of the show, Katie King, where they discussed “The Paradox of Artificial Intelligence”. Then, Mike shares some of his favorite moments of the summer when he visited the Smithsonian and discussed music with Scottie Benjamin and then had the chance to interview Shane Rogers from Australia about his viral article titled "The Career Advice I Wish I Had a 25". Keeping up with technology trends is a big part of the podcast, so Mike talks with Rich Berliner about 5G and asks Chris Moriarty of IWFM about what he believes are the top trends impacting our industry. Finally, Mike reveals one of the most popular conversations of the summer was the webinar and podcast episode about Aligning FM & HR to Drive Employee Experience featuring John Mackay and He

Holly Hindmarsh is an Occupancy Planner & Workplace Strategist at Buildingi, Nancy Barton is Associate Manager, Facilities Services at Acorda Therapeutics, and Susan Veres is Senior Director, Facilities and Business Risk Management at Acorda Therapeutics. Mike Petrusky chatted with them all during “The Big Easy Workplace Summit 2019”, the iOFFICE User Conference in New Orleans. Great personal connections and content are at the heart of a valuable industry event and Mike shares his excitement about the fall schedule of conferences coming up as he also looks forward to the iOFFICE UC2020 which is scheduled for April of next year in Las Vegas! Learn about the iOFFICE UC2020 in Las Vegas: https://www.iofficecorp.com/2020-workplace-experience-conference Connect with Holly on LinkedIn: https://www.linkedin.com/in/hollyhindmarsh/ Connect with Nancy on LinkedIn: https://www.linkedin.com/in/nancy-barton-3834268/ Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-veres-33a45316/ Listen to a past podc

Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with the ISO/TC 267 Roadmap Advisory Group that is focused on issues related to FM & technology. They discuss the need for building a standard around technology infusion in the built environment as it relates to smart buildings, data and modeling information to make the workplace more human-centric. Mike asks about the practical application of the TC 267 mission, so Laverne and Gordon share why they believe that the FM experience and data science can be integrated with best practices FM and accreditations from organizations like IFMA, IWFM, and ProFM. Facility management is a value center and we need to advance practices and standar

Heather Davis, PHR, SHRM-CP is Director of Change Management + Employee Experience at KGO and John Mackay, CFM is Senior Consultant for Facility Management at Procon Consulting LLC. In July 2019, Mike Petrusky met with Heather and John to broadcast a live webinar called “Aligning FM & HR to Drive Employee Experience & Overcoming Obstacles to Collaboration”. They discussed how facilities leaders and human resource professionals can work together to achieve both of their department's goals by aligning and communicating effectively to other departments. Heather and John offer practical strategies for breaking down departmental silos and finding success as a workplace innovator in your organization! Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheredavis/ Connect with John on LinkedIn: https://www.linkedin.com/in/john-mackay-cfm-49435a6/ Read Heather & John’s article at “Work Design Magazine”: https://workdesign.com/2019/01/fm-hr-workplace-experience/ Download the Full 1-Hour Webin

Chris Moriarty is Director of Insight and Engagement at the Institute of Workplace and Facilities Management. He is responsible for the research, policy, marketing, sales and engagement functions at IWFM where he focuses on creating thought leadership and tools to support workplace and facilities management professions as well as putting in place the strategies to better engage with the wider community. Mike Petrusky asks Chris about what he has called "The Workplace Opportunity" for the global facility management industry and they explore practical ways to elevate the profession by taking advantage of key trends in the marketplace. Mike and Chris agree that workplace leaders are uniquely qualified to lead the way as organizations seek to impact employee experience using the latest technologies and strategies. Fresh off of their appearances on stage in Dublin during EFMC 2019, Mike and Chris share stories about FM industry conferences, marketing influences, and the music that inspires them! Follow Chris on Tw

Rich Berliner is Founder of Fifth Gen Media and the Publisher of “Connected Real Estate Magazine”, an educational resource for commercial real estate developers, building owners and property management firms. Mike Petrusky asks Rich about the future of workplace connectivity and the impact of next generation technologies like 5G and Wi-Fi 6 inside of the built environment. As the marketplace recognizes the important of frictionless experiences in the workplace, seamless connectivity is essential for success when implementing the latest employee-experience applications. Mike and Rich discuss the potential for confusion about the evolution of these technologies and the opportunity that workplace leaders will have as they guide their organizations into the future of work. Connect with Rich on LinkedIn: https://www.linkedin.com/in/rich-berliner/ Learn more about “Connected Real Estate Magazine”: https://www.connectedremag.com/ Watch Mike’s Ted-style talk from Dublin: https://youtu.be/DudLzQoU1X0 Connect with Mike

In Part 2 of their discussion, Mike Petrusky asks Australia-based business executive and writer Shane Rodgers to share his insight and optimistic perspective about the top industry trends and challenges facing workplace leaders as they prepare to manage the "Workforce 2030". Shane gives us advice on how to prepare for the future and he shares his views on the the impact of technology, artificial intelligence, and the pace of change happening in our world. He offers opinions about what skills we will need to be successful going forward and how our lives will be different ten years from now. Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Watch Shane’s video presentation on “Workforce 2030”: https://youtu.be/xgEYbDh_87c Read Shane’s viral article “The career advice I wish I had at 25”: https://www.linkedin.com/pulse/career-advice-i-wish-had-25-shane-rodgers/ Read Shane’s newly published article called “More career advice I wish I had at 25”: https://www.linkedin.com/pulse/mo

Shane Rodgers is a Brisbane, Australia-based business executive, strategist, marketer and writer with a special interest in human behavior. Mike Petrusky asks Shane about the inspiration and lessons learned after publishing a LinkedIn article that went viral called "The Career Advice I Wish I Had at 25". The post has generated hundreds of thousands of likes, comments and shares because of its practical application, optimistic view and understanding that many of us are “living a life of quiet desperation” and we might just need a bit of permission to “chill”. Mike and Shane also discuss their views on the modern workplace and the interesting challenge faced by leaders preparing to manage the "Workforce 2030". Shane talks about the response to his viral article and has also just published a new, follow up post on LinkedIn called “More Career Advice I Wish I Had at 25”. Check them out! Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Read Shane’s viral article “The career advice

Scottie Benjamin is Building Manager at the National Museum of American History, part of the Smithsonian Institution in Washington, DC. Mike Petrusky asks Scottie about his career journey from Army Veteran to FM leader and they agree that military service is often an ideal background that provides valuable experience for future workplace leaders. As long time members of the Capital Chapter of IFMA, Mike & Scottie discuss how it is essential to engage with the FM community if we are to keep pace with the fast-changing world of the built environment. Mike asks Scottie about some of the unique challenges he encounters while managing the people and historic artifacts housed in a facility that is over fifty years old and how IFMA connections help him navigate new technologies and find the right solutions for the museum. Their conversation leads Mike and Scottie to discover a common passion for music which inspires an exciting and upbeat Stevie Wonder version of "podcast karaoke"! Connect with Scottie on Linked

Katie King is a Board Advisor, published Author and Keynote Speaker on Artificial Intelligence (AI) and digital transformation. She is a member of the UK Government All-Party Parliamentary Group (APPG) task force for the enterprise adoption of AI and the author of "Using Artificial Intelligence in Marketing: How to Harness AI and Maintain the Competitive Edge", published by Kogan Page. Mike Petrusky asks Katie about how her new book applies specifically to the world of facility management, corporate real estate, and workplace innovation. They discuss industry trends, technologies, and the "paradox of artificial intelligence" by which AI can help us deliver more personalized experiences in the workplace of the future. Mike asks Katie about the areas of the built environment where AI may have its biggest impact and how workplace leaders can leverage this technology as a tool for their career and organizational success. Mike and Katie agree that having a positive attitude and optimistic approach when embracing n

Carol Sanford is an award-winning business educator, Summit Producer, podcaster, and author. Her books are required business school reading at Stanford and Harvard. For 40 years she’s collaborated with clients to develop people to realize their inherent capabilities. Mike Petrusky asks Carol about her new book “No More Feedback: Cultivate Consciousness at Work” and why those that know her say she is "a contrarian in the best sense of the word...someone totally unseduced by popular opinion or standard practice". Mike and Carol discuss what motivates human beings to connect with the mission of their organization, allows them to become self-governing, and ultimately leads organizations toward success. Elevating employee experience is now the responsibility of every workplace leader, and Carol shares her thoughts on why we must clear the slate of “best practices” if we are to achieve great things in the future of work! Learn more about Carol: https://carolsanford.com/ Buy the book “No More Feedback: Cultivate Con

In May 2019, a group of forward-thinking workplace leaders gathered in New Orleans for “The Big Easy Workplace Summit”, the iOFFICE User Conference 2019! Mike Petrusky was the MC (and DJ) for a two-day event that featured keynote addresses from Mark Peterson of iOFFICE, Kay Sargent of HOK, Todd Hutton of JLL, Kanav Dhir of VergeSense, and Kate Lister of Global Workplace Analytics. They shared insights around industry trends and technologies while mapping out the future of the workplace. Listen to just some of the highlights from the conference and be inspired to be a Workplace Innovator! Register for the next iOFFICE Summit 2020: https://www.iofficecorp.com/2020-workplace-experience-conference Listen to DJ Mike P.’s 2019 Summit Playlist on Spotify: https://open.spotify.com/playlist/3MoCdA9bwuRKtMFpYBZdD4 Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE’s workplace experience solutions: https://www

Andrew Mawson is leader and a founder of global workplace change consultants Advanced Workplace Associates (AWA). From a general management career in the IT industry, his unrelenting curiosity for the transition to new models of work led to the founding of AWA in 1992. Since then he has worked with some of the world’s leading organizations on their journeys to explore and implement new forms of working. He is responsible for the development of AWA’s change processes and methodologies which have underpinned the behavioral transition of over 70,000 people to new models of work. Through a number of evidence-based studies, he has developed a unique understanding of the factors that propagate high levels of professional performance. These research initiatives have driven him to the door of neuroscience, which he now believes holds the key to managing change and creating multi-faceted, multi-sensory workplace experiences that enable people to be the best they can be. Mike Petrusky asks Andrew about AWA's plans for

Gordon Wright is the director of HOK’s global WorkPlace practice, a member of HOK's global Board of Directors and the firm's Management Board. HOK's WorkPlace practice comprises strategists, architects, designers, planners, analysts, and change managers who transform the "place" experience for organizations and their people around the world. Mike Petrusky asks Gordon about his vision for the future of the workplace as we adapt to new technologies and changes in our highly connected world. Gordon believes that the workplace is going through an evolutionary cycle and we are living in a digital revolution where the workplace must adapt to the accelerating pace in which technology is impacting organizations. Mike and Gordon agree that we must do more than just talk about trends in our industry by taking the lead with opportunities to not just build awareness, but implement the required changes in the built environment. On this episode, you will also get inspired to “be a workplace innovator” with a classic tune f

Rhonda Rezac is Senior Associate & Business Analyst at RSP, Chris Jones is Application Analyst & Developer at HealthPartners, and Michael Rossman is Chief Human Resources Officer for Hennepin County, MN. In May 2019, Mike Petrusky joined the Minneapolis – St. Paul Chapter of IFMA to broadcast a live webinar called “HR & IT: Your New Best Friends - The Rise of a New Role for Facility Managers”. With the introduction of new technologies impacting employee experience and tools using IoT in the workplace, facility managers must learn to work with colleagues in human resources and IT more than ever. Our panel discusses strategies for breaking down departmental silos and how you can find success as a workplace innovator in your organization! Connect with Rhonda on LinkedIn: https://www.linkedin.com/in/rhonda-rezac-senior-associate-fmp-4987837/ Connect with Chris on LinkedIn: https://www.linkedin.com/in/christopher-jones-24b796159/ Connect with Michael on LinkedIn: https://www.linkedin.com/in/michael-ro

Darlene Frantz, CFM, LEED AP is Executive Director of Corporate Real Estate & Facilities Management and Janel Abbass-O'Neill is a Senior Facilities Manager at ManTech in Washington, DC. Mike Petrusky asks Darlene and Janel to discuss some of the unique challenges and opportunities they have encountered while working for a major government services firm specializing in both federal and civilian defense and intelligence agencies. Living in today’s fast changing world of FM and CRE requires a team effort when executing successful strategies for site selection, lease negotiations, construction planning, and FM operations. Mike, Darlene, and Janel discuss the shifting expectations of employees and the type of space they want to see as the war for talent drives a people-first approach. Topics include government contracting versus the private sector, coworking as an option, SCIFs, and leveraging technology to deliver attractive workspaces. With two guests on this episode, we also get a double-dose of “podcast ka

Joseph Geierman is Director of Real Estate and Facilities at Troutman Sanders where he uses real estate as a tool to shape culture and productivity in the workplace. Mike Petrusky asks Joseph about the unique design considerations and strategies his team has implemented when planning the firm's regional office buildouts including their newly designed 230,000 square foot corporate headquarters office in Atlanta. Joseph discusses legal industry trends, workplace technology, and the challenge of competing for talent. As the legal profession continues to evolve, Joseph has continued to leverage his connections at IFMA and the Workplace Evolutionaries community to keep pace in a position that has changed dramatically over the past decade. Mike and Joseph also discover they have a shared interest in 80's new wave music leading to the first fully synth edition of "podcast karaoke"! Connect with Joseph on LinkedIn: https://www.linkedin.com/in/geierman/ Learn more about Troutman Sanders: https://www.troutman.com/ Join