Workplace Innovator Podcast | Enhancing Your Employee Experience

Chris Moriarty is Director of Insight and Engagement at the Institute of Workplace and Facilities Management. He is responsible for the research, policy, marketing, sales and engagement functions at IWFM where he focuses on creating thought leadership and tools to support workplace and facilities management professions as well as putting in place the strategies to better engage with the wider community. Mike Petrusky asks Chris about what he has called "The Workplace Opportunity" for the global facility management industry and they explore practical ways to elevate the profession by taking advantage of key trends in the marketplace. Mike and Chris agree that workplace leaders are uniquely qualified to lead the way as organizations seek to impact employee experience using the latest technologies and strategies. Fresh off of their appearances on stage in Dublin during EFMC 2019, Mike and Chris share stories about FM industry conferences, marketing influences, and the music that inspires them! Follow Chris on Tw

Rich Berliner is Founder of Fifth Gen Media and the Publisher of “Connected Real Estate Magazine”, an educational resource for commercial real estate developers, building owners and property management firms. Mike Petrusky asks Rich about the future of workplace connectivity and the impact of next generation technologies like 5G and Wi-Fi 6 inside of the built environment. As the marketplace recognizes the important of frictionless experiences in the workplace, seamless connectivity is essential for success when implementing the latest employee-experience applications. Mike and Rich discuss the potential for confusion about the evolution of these technologies and the opportunity that workplace leaders will have as they guide their organizations into the future of work. Connect with Rich on LinkedIn: https://www.linkedin.com/in/rich-berliner/ Learn more about “Connected Real Estate Magazine”: https://www.connectedremag.com/ Watch Mike’s Ted-style talk from Dublin: https://youtu.be/DudLzQoU1X0 Connect with Mike

In Part 2 of their discussion, Mike Petrusky asks Australia-based business executive and writer Shane Rodgers to share his insight and optimistic perspective about the top industry trends and challenges facing workplace leaders as they prepare to manage the "Workforce 2030". Shane gives us advice on how to prepare for the future and he shares his views on the the impact of technology, artificial intelligence, and the pace of change happening in our world. He offers opinions about what skills we will need to be successful going forward and how our lives will be different ten years from now. Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Watch Shane’s video presentation on “Workforce 2030”: https://youtu.be/xgEYbDh_87c Read Shane’s viral article “The career advice I wish I had at 25”: https://www.linkedin.com/pulse/career-advice-i-wish-had-25-shane-rodgers/ Read Shane’s newly published article called “More career advice I wish I had at 25”: https://www.linkedin.com/pulse/mo

Shane Rodgers is a Brisbane, Australia-based business executive, strategist, marketer and writer with a special interest in human behavior. Mike Petrusky asks Shane about the inspiration and lessons learned after publishing a LinkedIn article that went viral called "The Career Advice I Wish I Had at 25". The post has generated hundreds of thousands of likes, comments and shares because of its practical application, optimistic view and understanding that many of us are “living a life of quiet desperation” and we might just need a bit of permission to “chill”. Mike and Shane also discuss their views on the modern workplace and the interesting challenge faced by leaders preparing to manage the "Workforce 2030". Shane talks about the response to his viral article and has also just published a new, follow up post on LinkedIn called “More Career Advice I Wish I Had at 25”. Check them out! Connect with Shane on LinkedIn: https://www.linkedin.com/in/shane-rodgers-ba45317/ Read Shane’s viral article “The career advice

Scottie Benjamin is Building Manager at the National Museum of American History, part of the Smithsonian Institution in Washington, DC. Mike Petrusky asks Scottie about his career journey from Army Veteran to FM leader and they agree that military service is often an ideal background that provides valuable experience for future workplace leaders. As long time members of the Capital Chapter of IFMA, Mike & Scottie discuss how it is essential to engage with the FM community if we are to keep pace with the fast-changing world of the built environment. Mike asks Scottie about some of the unique challenges he encounters while managing the people and historic artifacts housed in a facility that is over fifty years old and how IFMA connections help him navigate new technologies and find the right solutions for the museum. Their conversation leads Mike and Scottie to discover a common passion for music which inspires an exciting and upbeat Stevie Wonder version of "podcast karaoke"! Connect with Scottie on Linked

Katie King is a Board Advisor, published Author and Keynote Speaker on Artificial Intelligence (AI) and digital transformation. She is a member of the UK Government All-Party Parliamentary Group (APPG) task force for the enterprise adoption of AI and the author of "Using Artificial Intelligence in Marketing: How to Harness AI and Maintain the Competitive Edge", published by Kogan Page. Mike Petrusky asks Katie about how her new book applies specifically to the world of facility management, corporate real estate, and workplace innovation. They discuss industry trends, technologies, and the "paradox of artificial intelligence" by which AI can help us deliver more personalized experiences in the workplace of the future. Mike asks Katie about the areas of the built environment where AI may have its biggest impact and how workplace leaders can leverage this technology as a tool for their career and organizational success. Mike and Katie agree that having a positive attitude and optimistic approach when embracing n

Carol Sanford is an award-winning business educator, Summit Producer, podcaster, and author. Her books are required business school reading at Stanford and Harvard. For 40 years she’s collaborated with clients to develop people to realize their inherent capabilities. Mike Petrusky asks Carol about her new book “No More Feedback: Cultivate Consciousness at Work” and why those that know her say she is "a contrarian in the best sense of the word...someone totally unseduced by popular opinion or standard practice". Mike and Carol discuss what motivates human beings to connect with the mission of their organization, allows them to become self-governing, and ultimately leads organizations toward success. Elevating employee experience is now the responsibility of every workplace leader, and Carol shares her thoughts on why we must clear the slate of “best practices” if we are to achieve great things in the future of work! Learn more about Carol: https://carolsanford.com/ Buy the book “No More Feedback: Cultivate Con

In May 2019, a group of forward-thinking workplace leaders gathered in New Orleans for “The Big Easy Workplace Summit”, the iOFFICE User Conference 2019! Mike Petrusky was the MC (and DJ) for a two-day event that featured keynote addresses from Mark Peterson of iOFFICE, Kay Sargent of HOK, Todd Hutton of JLL, Kanav Dhir of VergeSense, and Kate Lister of Global Workplace Analytics. They shared insights around industry trends and technologies while mapping out the future of the workplace. Listen to just some of the highlights from the conference and be inspired to be a Workplace Innovator! Register for the next iOFFICE Summit 2020: https://www.iofficecorp.com/2020-workplace-experience-conference Listen to DJ Mike P.’s 2019 Summit Playlist on Spotify: https://open.spotify.com/playlist/3MoCdA9bwuRKtMFpYBZdD4 Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE’s workplace experience solutions: https://www

Andrew Mawson is leader and a founder of global workplace change consultants Advanced Workplace Associates (AWA). From a general management career in the IT industry, his unrelenting curiosity for the transition to new models of work led to the founding of AWA in 1992. Since then he has worked with some of the world’s leading organizations on their journeys to explore and implement new forms of working. He is responsible for the development of AWA’s change processes and methodologies which have underpinned the behavioral transition of over 70,000 people to new models of work. Through a number of evidence-based studies, he has developed a unique understanding of the factors that propagate high levels of professional performance. These research initiatives have driven him to the door of neuroscience, which he now believes holds the key to managing change and creating multi-faceted, multi-sensory workplace experiences that enable people to be the best they can be. Mike Petrusky asks Andrew about AWA's plans for

Gordon Wright is the director of HOK’s global WorkPlace practice, a member of HOK's global Board of Directors and the firm's Management Board. HOK's WorkPlace practice comprises strategists, architects, designers, planners, analysts, and change managers who transform the "place" experience for organizations and their people around the world. Mike Petrusky asks Gordon about his vision for the future of the workplace as we adapt to new technologies and changes in our highly connected world. Gordon believes that the workplace is going through an evolutionary cycle and we are living in a digital revolution where the workplace must adapt to the accelerating pace in which technology is impacting organizations. Mike and Gordon agree that we must do more than just talk about trends in our industry by taking the lead with opportunities to not just build awareness, but implement the required changes in the built environment. On this episode, you will also get inspired to “be a workplace innovator” with a classic tune f

Rhonda Rezac is Senior Associate & Business Analyst at RSP, Chris Jones is Application Analyst & Developer at HealthPartners, and Michael Rossman is Chief Human Resources Officer for Hennepin County, MN. In May 2019, Mike Petrusky joined the Minneapolis – St. Paul Chapter of IFMA to broadcast a live webinar called “HR & IT: Your New Best Friends - The Rise of a New Role for Facility Managers”. With the introduction of new technologies impacting employee experience and tools using IoT in the workplace, facility managers must learn to work with colleagues in human resources and IT more than ever. Our panel discusses strategies for breaking down departmental silos and how you can find success as a workplace innovator in your organization! Connect with Rhonda on LinkedIn: https://www.linkedin.com/in/rhonda-rezac-senior-associate-fmp-4987837/ Connect with Chris on LinkedIn: https://www.linkedin.com/in/christopher-jones-24b796159/ Connect with Michael on LinkedIn: https://www.linkedin.com/in/michael-ro

Darlene Frantz, CFM, LEED AP is Executive Director of Corporate Real Estate & Facilities Management and Janel Abbass-O'Neill is a Senior Facilities Manager at ManTech in Washington, DC. Mike Petrusky asks Darlene and Janel to discuss some of the unique challenges and opportunities they have encountered while working for a major government services firm specializing in both federal and civilian defense and intelligence agencies. Living in today’s fast changing world of FM and CRE requires a team effort when executing successful strategies for site selection, lease negotiations, construction planning, and FM operations. Mike, Darlene, and Janel discuss the shifting expectations of employees and the type of space they want to see as the war for talent drives a people-first approach. Topics include government contracting versus the private sector, coworking as an option, SCIFs, and leveraging technology to deliver attractive workspaces. With two guests on this episode, we also get a double-dose of “podcast ka

Joseph Geierman is Director of Real Estate and Facilities at Troutman Sanders where he uses real estate as a tool to shape culture and productivity in the workplace. Mike Petrusky asks Joseph about the unique design considerations and strategies his team has implemented when planning the firm's regional office buildouts including their newly designed 230,000 square foot corporate headquarters office in Atlanta. Joseph discusses legal industry trends, workplace technology, and the challenge of competing for talent. As the legal profession continues to evolve, Joseph has continued to leverage his connections at IFMA and the Workplace Evolutionaries community to keep pace in a position that has changed dramatically over the past decade. Mike and Joseph also discover they have a shared interest in 80's new wave music leading to the first fully synth edition of "podcast karaoke"! Connect with Joseph on LinkedIn: https://www.linkedin.com/in/geierman/ Learn more about Troutman Sanders: https://www.troutman.com/ Join

Recorded LIVE at IFMA's Facility Fusion 2019! Based on more than 100 interviews, FM industry podcaster Mike Petrusky has discovered why top workplace thought-leaders agree that facility managers are uniquely qualified to take a leadership role in their organizations. Mike was joined on stage by Lena Thompson and Peter Ankerstjerne for the broadcast from Atlanta, GA during an educational session called "Who Will Take the Lead? How FMs Are Uniquely Qualified to Drive ROI Through Workplace Innovation”. Mike argued that FM professionals must prove their value by initiating strategies that drive collaboration across departments which lead to measurable outcomes in employee engagement and productivity using workplace experience strategies. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Lena on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/ Connect with Peter on LinkedIn: https://www.linkedin.c

Steve Smith, CFM, CFMJ, MFE, DCEP is Director of Physical IT Network at Arvest Bank in Arkansas where he serves in the critical role of managing systems operations for data center and home office facilities. Mike Petrusky asked Steve about trends in FM technology when they met in “Podcast Central” at NFMT 2019 in Baltimore. Steve and Mike agree that personal and professional development are essential for leaders and they share insights and inspiration based on the humility and gratitude they both have found in our facility management community. Steve discusses his views on the trends of connectivity and the rise of mobile technology and handheld devices in the workplace today. Mike believes that a strong foundation of operations is needed before we can create an environment where people can succeed and Steve concurs by recognizing that retention of employees is now part of the FM role. Mike and Steve also find time to explore authentic country music with this week’s edition of “Willie Nelson podcast karaoke”!

Stormy Friday is President of The Friday Group, an internationally recognized woman-owned facilities management consulting firm that generates customized solutions and strategies to current business issues and challenges. Stan Mitchell is CEO of Key Facilities Management International, the UK’s longest-established Facilities Management business and a globally-recognized FM pioneer. Mike Petrusky asks Stormy and Stan about how FM professionals can keep pace with the fast-changing world of the built environment where technology is having such a significant impact. They agree that we must all commit to being lifelong learners and continuing education at events like the NFMT 2019 Conference is essential. Stan and Stormy both played a role on the commission that helped to develop the ProFM, a training and credentialing program built to celebrate the diversity and growing roles of facility management. With a focus on asset management, risk management, business management, and operations and maintenance, ProFM is de

Christopher Walinski, CEA is Building Operations Manager at Munich Reinsurance America in Princeton, NJ, where he leads the team that oversees construction, maintenance, and sustainability. Mike Petrusky spoke with Chris live from "Podcast Central" in the Expo Hall at NFMT 2019 in Baltimore where they both had recently delivered educational sessions for the facility management community. Chris shares research about the science behind workspace design strategies and he believes that FMs have the opportunity and responsibility to make people comfortable and productive. When considering the complete lifecycle of a building, Chris says that 90% of costs are related to the people occupying the facility and therefore FMs must have a holistic view of the workplace and implement strategies that improve the value of every person working in the built environment. Since both Chris and Mike have roots in the great state of New Jersey, it’s not surprising that their discussion would lead to an episode of “Bruce Springstee

Cristina Herrera is Director of Change Management at Ted Moudis Associates in New York City where she leverages her understanding of human beings to deliver workplace strategy and change management services that help make a difference in people's lives. Mike Petrusky asks Cristina to share her inspirational story about how she came to the U.S. from Australia at a young age with a passion for encouraging others. She recognizes that by first building relationships and trust while understanding the wants and needs of others, we can use that insight to help people achieve success in the workplace. Cris believes that design is as tool that not only supports the overall business goals of a company, but can impact recruitment and retention if our workplaces reflect the values and mission of our organizations. Mike and Cris talk about technology and offer inspirational advice for listeners while they also invite us to join them at “Club Podcast Karaoke” with some 90’s dance music! Connect with Cris on LinkedIn: https

Michelle Fritsche is Director, Workplace Strategy & Planning at Regeneron Pharmaceuticals, Inc. and Daniel Castner is Principal at BAM Architecture Studio. In March 2019, Mike Petrusky joined Michelle and Dan to broadcast a webinar live from Hudson Loft in Irvington, NY, during a joint IFMA Chapter event with members from both IFMA Westchester County - Hudson Valley Chapter and IFMA NYC. The webinar was a presentation called "Powering the Changing Workplace with Flexibility" during which Michelle and Dan talked about the dynamic workplace and design strategies that Regeneron Pharmaceuticals has used to enable its rapid growth over the past decade. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Michelle on LinkedIn: https://www.linkedin.com/in/michellefritsche/ Connect with Dan on LinkedIn: https://www.linkedin.com/in/danielcastner/ Download the Full 1-Hour Webinar Recording with Michelle, Dan, and

As we celebrate 50 episodes of “The Workplace Innovator Podcast”, one theme has risen above all others during our conversations with dozens of corporate real estate and facility management leaders. Mike Petrusky reflects on key moments from the show and shares his excitement about the opportunity for workplace leaders to have a significant impact on employee experience and thereby deliver a measurable ROI for their organizations. Featuring awesome insights from industry thought-leaders Adam Stoltz, Chris Kelly, Lorri Rowlandson, John Parsons, Razia Ferdousi-Meyer, Jacob Morgan, Peter Ankerstjerne, Kate North, Kay Sargent, Steve Todd, Dusty Duistermars, and Melissa Marsh! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Read Peter Ankerstjerne’s article on LinkedIn: https://www.linkedin.com/pulse/future-facility-management-bright-we-would-like-think-ankerstjerne/ REGISTER for the Next iOFFICE Webinar - “Who Will Take the Lead? LIVE from IFMA’s Facility Fusion”: https://www.iofficecorp.