Workplace Innovator Podcast | Enhancing Your Employee Experience

Ep. 54: NFMT 2019 Conference, FM Customer Service, and the ProFM Credential Program | Stormy Friday & Stan Mitchell

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Synopsis

Stormy Friday is President of The Friday Group, an internationally recognized woman-owned facilities management consulting firm that generates customized solutions and strategies to current business issues and challenges. Stan Mitchell is CEO of Key Facilities Management International, the UK’s longest-established Facilities Management business and a globally-recognized FM pioneer. Mike Petrusky asks Stormy and Stan about how FM professionals can keep pace with the fast-changing world of the built environment where technology is having such a significant impact. They agree that we must all commit to being lifelong learners and continuing education at events like the NFMT 2019 Conference is essential. Stan and Stormy both played a role on the commission that helped to develop the ProFM, a training and credentialing program built to celebrate the diversity and growing roles of facility management. With a focus on asset management, risk management, business management, and operations and maintenance, ProFM is de