Workplace Innovator Podcast | Enhancing Your Employee Experience

Mike Petrusky looks back on some of the best moments from “The Workplace Innovator Podcast” during the past year and gets excited about plans for the show in 2020. This episode features highlights from 2019 with fun “podcast karaoke” memories and inspirational quotes with (in order of appearance): Darlene Frantz & Janel Abbass-O'Neill (Ep. 58), Razia Ferdousi-Mayer (Ep. 46), Scottie Benjamin (Ep. 65), Cristina Herrera (Ep. 52), Joseph Geierman (Ep. 57), Jo Sutherland (Ep. 86), Graham Tier (Ep. 42), Neil Usher (Ep. 39), David Wagner (Ep. 80), and Kelly Duff (Ep. 74). Enjoy and Happy New Year! Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com Learn more about iOFFICE’s workplace experience solutions: https://www.iOFFICECORP.com/  

Bobby LaRon, M.S. is Director of Administrative Services at Oregon Public Broadcasting and also serves as a volunteer and an active member of IFMA. Mike Petrusky asks Bobby about his FM story and learns what he most enjoys about serving the people at his workplace. Bobby is passionate about elevating the FM community through IFMA and he encouraging the next generation of FM leaders by helping to make them aware of the great opportunities available in the facility management profession. The future of the built environment will require workplace leaders to leverage the expertise of others and Bobby discusses lessons he has learned from Dr. Dean Kashiwagi about the best value approach to facility management. Mike and Bobby share stories from their time together at IFMA’s World Workplace and also chat about movies and music making this episode informative, inspirational and a lot of fun! Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with Bobby on LinkedIn: htt

Susan Clarke is Principal Analyst at Verdantix and Chad Smith is Vice President of Product Strategy at iOFFICE and they both have an interest in helping clients use smart building technologies to enhance the workplace experience. In November 2019, Mike Petrusky hosted a live webinar broadcast called “Introducing the Next Generation of IWMS: Preparing You for the Continual Next” where Chad introduced his vision for iXMS. During this webinar, Susan shared the latest research on wellbeing in smart buildings and how facility management and real estate professionals are prioritizing employee engagement as a key business outcome for today’s workplace. Chad and Susan deliver valuable insights as we head into 2020 and they will inspire you be a workplace innovator in your organization! Download a FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-clarke-79b3a225/ Connect with Chad on

Jo Sutherland, MA, MCIPR, MPRCA is Managing Director of Magenta where she helps organizations in the built environment communicate better with their target audience. Mike Petrusky asks Jo about the lessons she has learned and trends she has seen while attending recent conferences such as IFMA’s World Workplace and the CoreNet Global Summit. Jo believes that space, leadership, and culture drive success in the workplace by creating collaborative environments where human experience is the top priority. Mike and Jo agree that mission and purpose are more important that profit when motivating today’s workforce and they share an inspirational message about the future of the built environment as we head into the year 2020 and beyond! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Jo on LinkedIn: https://www.linkedin.com/in/josuthers/ Follow Jo on Twitter: https://twitter.com/JoSutherlandPR Read Jo’s article “IFMA World

Dr. Matthew Tucker is a Reader in Workplace and Facility Management at Liverpool Business School where he is passionate about delivering FM and Workplace research that can have a big impact on the industry and the wider business world. Mike Petrusky asks Matt to share his academic perspective about the new programs, courses, and research that will bring value for workplace leaders. They discuss technology, the next generation of workplace leaders, and their time together in Dublin where they both spoke at the EFMC 2019 conference. Mike and Matt agree that storytelling will help researchers communicate to a broader market as they share the exciting opportunities around physical space, virtual space and the people that are at the heart of it all! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Matthew on LinkedIn: https://www.linkedin.com/in/drmatthewtucker/ Follow Matthew on Twitter: https://twitter.com/mp_tkr Rea

This is Part 2 of the webinar discussion between Mike Petrusky & Brendan Robinson. Brendan is Director of Facilities and Operations at Under Armour where he leads a team that is working hard to redefine their deliverables in FM with a new focus on Stewardship, Mission, and Community Building. In October 2019, Mike met with Brendan at Under Armour’s Global Headquarters in Baltimore, MD, to broadcast a webinar called “Defining Your Workplace - A Vision for the Future”. This webinar features a conversation about what Brendan sees as the most significant industry trends and the strategies that will be most essential as we move into the workplace of 2020 and beyond. It will inform you and inspire you be a workplace innovator in your organization! Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-defining-your-future-workplace Connect with Brendan on LinkedIn: https://www.linkedin.com/in/bjrobinson/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Shar

Brendan Robinson is Director of Facilities and Operations at Under Armour where he leads a team that is working hard to redefine their deliverables in FM with a new focus on Stewardship, Mission, and Community Building. In October 2019, Mike Petrusky met with Brendan at Under Armour’s Global Headquarters in Baltimore, MD, to broadcast a webinar called “Defining Your Workplace - A Vision for the Future”. This webinar features a conversation about what Brendan sees as the most significant industry trends and the strategies that will be most essential as we move into the workplace of 2020 and beyond. It will inform you and inspire you be a workplace innovator in your organization! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-defining-your-future-workplace Connect with Brendan on LinkedIn: https://www.linkedin.com/in/bjrobinson/ Connect with

Kursty Groves is a workplace consultant, author, professor, speaker and adviser on creativity, innovation, and what makes work work. Mike Petrusky asks Kursty about how her experience with companies both in the U.S. and Europe helps her lead clients to engage with others to inspire change and implement the right solutions. They discuss “the people side of space” and how workplace leaders must use both quantitative and qualitative data to deliver environments that meet the needs of the human beings in our facilities. Kursty believes we must focus on insight, influence, and inspiration if we hope to provide “Spaces for Innovation” for the people in our organizations as we head into 2020 and beyond! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Kursty on LinkedIn: https://www.linkedin.com/in/kursty/ Connect with Kursty on Twitter: https://twitter.com/kurstyg Find out more about Shape: https://www.shapeworklife.com

Megan Thompson is owner of Spark Interiors, Darin Rose CFM, SFP, GGP is Facility Manager at the City of Lone Tree, and Darren Kanthal is an HR consultant and Principal of The Kanthal Group. In September 2019, Mike Petrusky met in Denver, CO with Megan, “FM” Darin, and “HR” Darren to broadcast a live webinar called “Essential Workplace Collaborations: Designing the Workplace for the Workforce of Tomorrow”. This webinar was recorded in front of a live audience at the 2019 RockCon Built Environment Expo & Conference where the panel explored practical ways to encourage collaboration across departments, design space to meet the needs of your workforce, and inspire you be a workplace innovator in your organization! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Download the full webinar conversation: https://www.iofficecorp.com/webinar-download-essential-workplace-collaborations Connect with Megan Thompson on LinkedIn: https:

David Wagner is Vice President of Global Solutions at NELSON Worldwide where he leads the go-to-market strategy, client relationship management, and corporate development functions to help clients successfully achieve their real estate and business goals. Mike Petrusky asks David about how NELSON uses innovation while implementing holistic solutions including brand strategy, user insights, workplace consulting, graphic design, interior design and architecture. They discuss the trends and challenges in the workplace today and explore what is driving future workplace experiences. Mike asks David about the influence of other industries like retail and hospitality on the journey of employees in organizations today. This episode brings valuable insight and inspiration that will help you be a workplace innovator! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with David on LinkedIn: https://www.linkedin.com/in/david-c-wagn

Sharon G. Kinsman, CFM is the Senior Vice President of Facilities and Administration at the National Association of Broadcasters where she provides value-added workplace strategy and change management guidance to its senior leadership team. Mike asks Sharon about her involvement in IFMA and how partnerships with industry experts advance the workplace and how collaboration across internal departments help to drive the culture. Sharon and Mike discuss the NAB’s plans to build and relocate to a new HQ building down at the capital waterfront in Washington, DC. They cover change management and workplace cultures and the important role that FMs have in helping with not only planning construction and physical moves, but in moving organizations forward both technologically and culturally. In this fun and relaxed conversation, Mike and Sharon share a love of music that leads to a Herb Alpert edition of podcast karaoke! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iof

Craig Loeber is Director of Growth for CommonGrounds Workplace where he is committed to serving others with an appreciation for the complex global challenges and opportunities we face in our interconnected and technologically accelerating world. Looking beyond the current headlines, Mike Petrusky asks Craig to explain the state of the "workplace as a service" industry and why he believes that the trends show flexible space will continue to be an essential part of Fortune 1500 real estate portfolios as strategic planning timelines are reduced. Craig and Mike discuss how technological advancements and culture changes have made coworking an important product that is part of an overall ecosystem that is adapting to the needs of modern organizations. They agree that the most valuable tech tools of the future will be those that enhance employee productivity and deliver frictionless experiences for the occupants of our facilities. Craig highlights the fact that talent attraction and retention is top of mind for exec

Sue Salvemini is an executive coach, business consultant, and the author of “Leadership By Choice: 7 Keys for Maximizing Your Impact and Influence in the Workplace… Right Where You Are”. Mike Petrusky asks Sue about her corporate and military experience developing leaders, building teams, launching medical device products and businesses. She has done this by repeatedly creating a clear vision, establishing an achievable plan and executing. As a leader, Sue understands the value of developing people for growth and productivity. Mike and Sue share a philosophy around the opportunities that workplace leaders have to impact their organizations in a powerful way and they find inspiration through music and motivational quotes that will help you be a workplace innovator! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Sue on LinkedIn: https://www.linkedin.com/in/suesalvemini/ Learn more about Sue & her book: https:/

Javier Maldonado, MBA, CFM, RPA® is Director of Corporate Facilities at VF Corporation, the home of brands like JanSport and The North Face, where he has a passion for creating exceptional workplace experiences for the occupants of his facilities. During this conversation from 2018, Mike Petrusky asked Javier to share stories about how the company encourages employees to "live your brand" and they offered inspiration around the importance of employee engagement. Javier discussed his FM background and how a collaborative approach with other departments impacts the company’s workplace culture. Mike and Javier talked about change in the workplace and how a positive and flexible attitude can help us be successful as we lead our organizations into the future. The episode also features a new update about VF Corporation’s campus move from Alameda, CA to Denver, CO and Mike brings us up to date after a recent conversation with Javier! Download the FREE “Workplace & Space Management Software” report from Verdantix

Mayra Portalatin, SFP, LEED AP is Vice President of Facilities Services at NVE, Inc. where she provides strategy and direction to individual facility managers spanning across 2,000,000+ square feet of multi-story offices, multi-use living quarters, scientific research laboratory space, campus-like environments and at 20 other Government-leased buildings. A long-time contributor to the show, Mayra joins with Mike Petrusky to celebrate this milestone episode of the podcast – Episode #75! They discuss the changes impacting the built environment over the past several years and explore how facility management professionals must evolve to keep up with technology in the workplace of the future. As organizations rethink the way they configure their workspace and manage the flexible office, Mayra shares her insight and experiences as an FM consultant and now practitioner. Mike and Mayra have a passion for IFMA, education, and music, which leads to a fun conversation that you won’t want to miss! Download the FREE “Work

Kelly Duff is an Employee Engagement Leader at Allstate in Chicago where she believes it's all about creating grass roots experiences for employees, with a direct focus on growth and development, wellness, and orientation. Mike Petrusky asks Kelly to share about how her background in facility management and the radio industry influenced her passion for workplace and what it takes to create amazing workspaces. Mike and Kelly discuss the top trends and challenges impacting Allstate today and they offer practical advice and tips for elevating the employee experience. With a shared love of radio and music, Mike and Kelly stumble into a chat about a classic 80’s movie soundtrack which, of course, leads to some podcast karaoke! Download the FREE “Workplace & Space Management Software” report from Verdantix: https://www.iofficecorp.com/verdantix-report-mp Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyduffwrites/ Follow Kelly on Twitter: https://twitter.com/KellyDuffWrites Watch Mike’s Ted-styl

The summer of 2019 was filled with podcast episodes that delivered insight and inspiration to our workplace innovator community. Mike Petrusky revisits some of the best moments that shouldn’t be missed, starting with an interview with book author and long-time friend of the show, Katie King, where they discussed “The Paradox of Artificial Intelligence”. Then, Mike shares some of his favorite moments of the summer when he visited the Smithsonian and discussed music with Scottie Benjamin and then had the chance to interview Shane Rogers from Australia about his viral article titled "The Career Advice I Wish I Had a 25". Keeping up with technology trends is a big part of the podcast, so Mike talks with Rich Berliner about 5G and asks Chris Moriarty of IWFM about what he believes are the top trends impacting our industry. Finally, Mike reveals one of the most popular conversations of the summer was the webinar and podcast episode about Aligning FM & HR to Drive Employee Experience featuring John Mackay and He

Holly Hindmarsh is an Occupancy Planner & Workplace Strategist at Buildingi, Nancy Barton is Associate Manager, Facilities Services at Acorda Therapeutics, and Susan Veres is Senior Director, Facilities and Business Risk Management at Acorda Therapeutics. Mike Petrusky chatted with them all during “The Big Easy Workplace Summit 2019”, the iOFFICE User Conference in New Orleans. Great personal connections and content are at the heart of a valuable industry event and Mike shares his excitement about the fall schedule of conferences coming up as he also looks forward to the iOFFICE UC2020 which is scheduled for April of next year in Las Vegas! Learn about the iOFFICE UC2020 in Las Vegas: https://www.iofficecorp.com/2020-workplace-experience-conference Connect with Holly on LinkedIn: https://www.linkedin.com/in/hollyhindmarsh/ Connect with Nancy on LinkedIn: https://www.linkedin.com/in/nancy-barton-3834268/ Connect with Susan on LinkedIn: https://www.linkedin.com/in/susan-veres-33a45316/ Listen to a past podc

Laverne Deckert works with clients to assess, analyze, and optimize process improvement opportunities in the Corporate Real Estate and Facility Management industries and Gordon Mitchell is CIO at Key Facilities Management where he is focused on blending technology and operations to optimize business processes. Mike Petrusky talks with Laverne and Gordon about their involvement with the ISO/TC 267 Roadmap Advisory Group that is focused on issues related to FM & technology. They discuss the need for building a standard around technology infusion in the built environment as it relates to smart buildings, data and modeling information to make the workplace more human-centric. Mike asks about the practical application of the TC 267 mission, so Laverne and Gordon share why they believe that the FM experience and data science can be integrated with best practices FM and accreditations from organizations like IFMA, IWFM, and ProFM. Facility management is a value center and we need to advance practices and standar

Heather Davis, PHR, SHRM-CP is Director of Change Management + Employee Experience at KGO and John Mackay, CFM is Senior Consultant for Facility Management at Procon Consulting LLC. In July 2019, Mike Petrusky met with Heather and John to broadcast a live webinar called “Aligning FM & HR to Drive Employee Experience & Overcoming Obstacles to Collaboration”. They discussed how facilities leaders and human resource professionals can work together to achieve both of their department's goals by aligning and communicating effectively to other departments. Heather and John offer practical strategies for breaking down departmental silos and finding success as a workplace innovator in your organization! Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheredavis/ Connect with John on LinkedIn: https://www.linkedin.com/in/john-mackay-cfm-49435a6/ Read Heather & John’s article at “Work Design Magazine”: https://workdesign.com/2019/01/fm-hr-workplace-experience/ Download the Full 1-Hour Webin