Workplace Innovator Podcast | Enhancing Your Employee Experience

Tim Oldman is Founder & CEO at Leesman where he directs research to measure employee experience and Jo Sutherland, MA, MCIPR, MPRCA is Managing Director at Magenta Associates where she helps workplace leaders communicate better with their employees, customers and prospects. Tim and Jo joined Mike Petrusky and his co-host Madison Dujka on a recent “Workplace Innovator Interactive Livestream” to discuss working from home experiences, leveraging survey data and workplace communication strategies to help guide your workforce during the pandemic. This highlight episode demonstrates the valuable insights delivered during our weekly live broadcasts every Wednesday at Noon ET! Connect with Tim on LinkedIn: https://www.linkedin.com/in/timoldman/ Connect with Jo on LinkedIn: https://www.linkedin.com/in/josuthers/ Listen to the full livestream recording: https://register.gotowebinar.com/recording/1055553559470585602 Find out the latest information about the Leesman WFH research: https://www.leesmanindex.com/ Learn m

Darrell Rounds, FMA, C.E.M. is Operations Group Manager at General Motors in Detroit, MI where he is a leader of all things Facilities Management for GM’s World HQ at Renaissance Center and 30 regional sites across the U.S. Mike Petrusky asks Darrell about his career journey in facilities operations and asset management which leads to a broad-reaching discussion around “starting with why”, strategic decision-making and recognition of the fact that people are the greatest assets in our organizations. Darrell offers recommendations for music and books and shares inspirational quotes to help FM and asset leaders navigate the unprecedented times in which we now live while delivering practical advice that is relevant for both today and into the future. Enjoy this special preview of the new "Asset Champion Podcast"! Connect with Darrell on LinkedIn: https://www.linkedin.com/in/darrell-rounds-fma-c-e-m-b1a14312/ Read Darrell’s most recent article on FMD: https://www.facilitiesnet.com/maintenanceoperations/article/S

Dan Bladen is Co-Founder & CEO at Chargifi and Peter Ankerstjerne is Global Facility Management & Employee Services Lead at JLL and First Vice Chair of the IFMA Global Board of Directors. Dan and Peter joined Mike Petrusky and his co-host Madison Dujka on a recent “Workplace Innovator Interactive Livestream” to discuss facility management technologies, advancement in wireless charging, touch-free office experiences and workplace strategies to help leaders keep their workforce safe when returning to the office during the COVID-19 pandemic. This highlight episode offers a look into some of the fun and inspirational conversations taking place during our weekly live broadcasts every Wednesday at Noon ET! Connect with Dan on LinkedIn: https://www.linkedin.com/in/danbladen/ Connect with Peter on LinkedIn: https://www.linkedin.com/in/peter-ankerstjerne-1aa9121/ Listen to the full livestream recording: https://attendee.gotowebinar.com/recording/839259832278560771 Register for future “Workplace Innovator Inter

Wayne Whitzell, LEED AP, CEST, AIPE, BEP, GBO is Executive Vice President at DFS Green and Gordon Wright is the director of HOK’s global WorkPlace practice and a member of HOK's global Board of Directors. Wayne and Gordon joined Mike Petrusky and his co-host Madison Dujka on a recent “Workplace Innovator Interactive Livestream” to discuss some practical ideas around workplace safety and how facility management and real estate professionals might better understand how to approach things while they work to help navigate their organizations through these very complex and challenging times. Connect with Wayne on LinkedIn: https://www.linkedin.com/in/wayne-whitzell-leed-ap-cest-aipe-bep-gbo-147870b/ Connect with Gordon on LinkedIn: https://www.linkedin.com/in/gordonwright1/ Watch the full livestream video: https://register.gotowebinar.com/recording/3172895196480877057 Register for future “Workplace Innovator Interactive” livestreams: https://www.iofficecorp.com/live-webinar-2020-weekly-livestream Discover free re

Kelly Johnson is Director of Facility Services at the Association of American Medical Colleges (AAMC) and Geoff Snavely is Vice President and General Manager at Millicare Floor & Textile Care and they both are leaders at the Capital Chapter of IFMA in Washington, DC. Kelly and Geoff joined Mike Petrusky and his co-host Madison Dujka on a recent “Workplace Innovator Interactive Livestream” to discuss return to the office planning and how trust plays an essential role in helping individuals in our organizations navigate the challenges of the COVID-19 pandemic. This podcast episode captures a little bit of the fun, conversational tone of our livestream broadcasts while also providing amazing insights and practical advice for workplace leaders as they plan to support their workforce during these difficult times. Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kelly-johnson-8786378/ Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Watch the full livestream video: h

Rex Miller is a consultant, speaker, and the author of several books including “Whole - What Teachers Need to Help Students Thrive” and “The Healthy Workplace Nudge: How Healthy People, Culture, and Buildings Lead to High Performance”. In April 2020, Mike Petrusky hosted a live webinar broadcast called “Managing Stress & Humanizing the Workplace Machine in Unprecedented Times” where Rex discussed our human behavior and how stress often drives us to make poor decisions at critical times. Rex has gained many insights from research on wellbeing in the workplace, extensive studies around workplace wellness programs, and an understanding of how to manage stress by creating healthier environments. Rex shared his thoughts on unprecedented changes in our world while offering strategic foresight about culture change and the need for collaboration to shift behavioral health in the workplace. Connect with Rex on LinkedIn: https://www.linkedin.com/in/rexmiller/ Learn more about Rex and his work: https://rexmiller.com

Steve Todd is AVP, Global Head of Workplace at Nasdaq and Founder of Open Sourced Workplace where Mike Petrusky visits with him every morning for a YouTube livestream to discuss workplace issues during the COVID-19 pandemic. Mike asks Steve about how he is holding up personally after more than two months in lockdown as we are all forced to adapt to our “quarantine life”. During a particularly busy week, Mike opens up about his Zoom fatigue and a feeling of burnout brought on by constant digital interactions. Steve and Mike explore both the challenges and opportunities for workplace leaders during the global pandemic and they share some of the struggles they have faced living and working during these unprecedented times. Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevetoddexec/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video with Steve & Mike on OSW Daily, a YouTube livestream: https://www.youtube.com/watch?v=FU_hT2x099s&feature=youtu.be Re

Chad Smith is Vice President of Product Strategy at iOFFICE and Lorri Strasser is Vice President of Global Solutions at NELSON Worldwide. On May 12, 2020, Mike Petrusky hosted a live webinar broadcast called “Design a Safer Workplace with Appropriate Physical Distancing” where Chad and Lori shared a vision of the strategies and technologies that will allow organizations to plan an effective return to the workplace during the COVID-19 global pandemic. During this webinar, Chad shared ways to leverage new and upcoming functionality from iOFFICE to enhance your workplace experience in these changing times including a new physical distancing tool called Space-Right®. Lori explained what she is hearing from clients about the top considerations when planning a return to the office for your workforce. Connect with Chad on LinkedIn: https://www.linkedin.com/in/chaddavidsmith/ Connect with Lori on LinkedIn: https://www.linkedin.com/in/lori-strasser-0b5a192/ Watch the full webinar video with Chad and Lori: https://www

Kay Sargent is Senior Principal and Director of WorkPlace at HOK where she is a recognized expert on workplace design and strategy issues. She is an award-winning designer who has worked with several Fortune 500 companies to optimize their global real estate portfolios and create innovative work environments. This week’s podcast episode features highlights from the “Workplace Innovator Interactive Livestream” which was broadcast on April 22, 2020 in the midst of the COVID-19 pandemic. Mike Petrusky and Madison Dujka co-host a discussion about the many challenges and opportunities arising as workplace leaders plan for a return to the physical office. Kay shares her concerns about organizations rushing to make decisions when there is no “one size” solution for workplaces. She offers her ideas around the case for a hands-free workplace and gives us a vision for the future of the office in both the near and long term during our journey through this global pandemic. Connect with Kay on LinkedIn: https://www.linked

Stormy Friday is an internationally recognized speaker in facility management, is Chair of the ProFMI Commission, and has served on the IFMA Board of Directors and the BOMI International Board of Trustees, Stan Mitchell is CEO of Key Facilities Management International and a recognized pioneer in the development of FM as a professional discipline worldwide, and Kylash Ramesh serves as a Management Analyst in the Division of Facilities Operations & Maintenance at the National Institutes of Health (NIH) in Bethesda, MD. In April 2020, Mike Petrusky had the chance to ask each of these FM leaders questions about the COVID-19 crisis when he hosted the sold-out, one-hour ProFM Town Hall event called “Short and Long-Term Implications of the Pandemic on Facility Management”. They discussed the immediate impact the coronavirus lockdown has had on jobs, shared highlights of the unsung heroes of facility management, provided advice on how to handle the re-opening of facilities, and they looked ahead to the lasting e

Tyrel Melville, FMP is the Senior Regional Manager, Real Estate & Facilities for Scotiabank and an Adjunct Lecturer for UWI - ROYTEC’s suite of Real Estate courses. In March 2020, Mike Petrusky hosted a live webinar broadcast called “The Intelligent Facility Management Transition - How FMs Start Smartly in New Roles” where Tyrel Melville talked about why job transitions matter to facility managers in 2020, what are the top 5 challenges FMs will face when entering into new roles, and he shared advice from FMs on facing workplace transition challenges. Tyrel delivered this presentation during IFMA's World Workplace 2019 in Phoenix, AZ and he offers his top findings from a survey completed by more than 460 FM professionals about the challenges of transitioning to a new role, including the transfer of knowledge from a predecessor, dealing with team dynamics, plus client and stakeholder management. Connect with Tyrel on LinkedIn: https://www.linkedin.com/in/tyrelmelville/ Take Tyrel's FM survey: https://www.em

Cristina Herrera, Prosci, and Simone Fenton-Jarvis, BSc, MBA, FIWFM are change management experts with a passion for creating people-centric workplaces and offering inspiration during these challenging times. This week’s podcast episode features highlights from the “Workplace Innovator Interactive Livestream” which was broadcast on April 8, 2020 in the midst of the COVID-19 pandemic. Mike Petrusky and Madison Dujka co-host a discussion about supporting our colleagues by creating workplaces where the psychology of safety is a priority and the needs of individuals are accounted for when planning a return to physical office spaces. “Fear is stronger than data” so workplace leaders must combine a data-driven strategy with an understanding of the human emotions that will influence decision-making and comfort levels as we consider re-opening the built environment. Connect with Cristina on LinkedIn: https://www.linkedin.com/in/misscristinaherrera Connect with Simone on LinkedIn: https://www.linkedin.com/in/simone-f

Jodi Parrott is Facilities Planning Manager at FBL Financial Group, Inc. in Des Moines, Iowa where she uses her background in design to manage spaces and elevate the workplace. Mike Petrusky asks Jodi about the importance of change management and collaboration across departments and they discuss why having a positive mindset is essential in our changing world. Jodi and Mike agree that FM leaders must get out of their comfort zones, reach out to others, and communicate effectively as we head into the future workplace together. During challenging times, this episode was inspired with musical magic and may be the single most “podcast karaoke” filled ever for this show...so enjoy! Connect with Jodi on LinkedIn: https://www.linkedin.com/in/jodi-parrott-a211bba/ Learn more about FBL Financial Group: http://www.fblfinancial.com/ Register for “Workplace Innovator Interactive” – our weekly livestream: https://www.iofficecorp.com/live-webinar-2020-weekly-livestream Watch Mike on OSW Daily, a YouTube livestream: https:/

During the global coronavirus crisis, Mike Petrusky and Madison Dujka are hosting a weekly, interactive livestream version of the Workplace Innovator Podcast. Each Wednesday, at Noon ET, Mike and Madi chat with workplace leaders about their experiences and lessons they are learning, while also taking questions from the live audience about how we can continue to encourage and inspire each other during these challenging times. This week’s podcast episode features highlights from the first few livestream broadcasts with guests Elizabeth Redmond, Steve Todd, Lorri Rowlandson, David Wagner, Vik Bangia, Rex Miller & Kerry Wekelo. Join us each week to share your personal stories and ask the experts your questions about the current state of our world and the future of the workplace! Watch the 3/18/20 livestream with Elizabeth Redmond of CoWorkr & Steve Todd of NASDAQ: https://register.gotowebinar.com/recording/1574017271503100673 Watch the 3/25/20 livestream with Lorri Rowlandson of BGIS, David Wagner of Nels

Dawn Mueller, CFM is the Facilities Manager at World Resources Institute and a long-time leader in the IFMA community where she has a passion for the professional development of its members. Mike Petrusky asks Dawn to share her FM story and they reminisce about connecting at World Workplace and how they have found value in networking at local IFMA chapters and events. They also share an understanding of the unique opportunities that facility management leaders have to help their organizations elevate the employee experience with technology tools while emphasizing the needs of human beings in the workplace. Dawn and Mike explore their common interest in 80’s music and offer inspirational quotes and experiences that will bring a smile to your face. Connect with Dawn on LinkedIn: https://www.linkedin.com/in/dawn-mueller-cfm-6987363/ Learn more about World Resources Institute: https://www.wri.org/ Register for “Workplace Innovator Interactive” – our weekly livestream: https://www.iofficecorp.com/live-webinar-2020

Kerry Wekelo is Chief Operating Officer at Actualize Consulting where she is focused on enhancing team experiences by creating a work environment that supports thriving employees and a sought-after workplace. Mike Petrusky asks Kerry about her book “Culture Infusion: 9 Principles to Create and Maintain a Thriving Organizational Culture” and they agree that employee experience begins with recruitment and continues throughout people’s entire workplace journey. By providing intentional leadership, with a focus on wellbeing, we can help to provide a work-life integration that allows for successful individuals. Kerry shares stories about finding positive resolutions to employee challenges and Mike agrees that our common human experiences require patience and understanding. You’ll be inspired to create a culture where people are empowered to bring their best selves to your organization. Connect with Kerry on LinkedIn: https://www.linkedin.com/in/kerryelam/ Learn more about Actualize Consulting: https://www.actualiz

Geoff Snavely hosts a special edition of the show as we celebrate this major milestone for “The Workplace Innovator Podcast” – Episode #100! The tables are turned for Mike Petrusky when Geoff takes over asking the questions with the help of past guests of the podcast, including Thomas L. Mitchell, Jr., CFM, CFMJ, IFMA Fellow, Kay Sargent, David Wagner, Andrea Sanchez, Rex Miller, Robert D. Fox, AIA, IIDA, LEED AP, and Arnold Levin. Mike and Geoff swap stories about lessons learned from the industry leaders who have visited the show, while providing inspiration for facing our fears and chatting about music (and music videos) that will bring a smile to your face during these challenging times! (45 minutes) Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Register for “Workplace Innovator Interactive” – our weekly livestream: https://www.iofficecorp.com/live-webinar-2020-weekly-livestream Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/

Katy Redmond is Senior Director of Integrated Portfolio Services at JLL and Dusty Duistermars is Senior Vice President of Digital Advisory at JLL. In February 2020, Mike Petrusky hosted a live webinar broadcast called “Workplace Data Improves Employee Experience & CRE Performance" featuring an interactive conversation about what has changed in the marketplace since both guests had last appeared on the “Workplace Innovator Podcast”. During this webinar, Katy and Dusty discussed how they help clients maximize their workspace and drive employee engagement and productivity while reducing costs with utilization technology alongside JLL's industry-leading workplace strategy and expertise. Plus, Dusty took “podcast karaoke” to the next level with a live musical performance unlike anything you’ve ever heard before on this show! Connect with Katy on LinkedIn: https://www.linkedin.com/in/katy-redmond-045a302/ Connect with Dusty on LinkedIn: https://www.linkedin.com/in/dustycre/ Download the FULL webinar recording:

Louise Watts is Co-Director of HPC Global & Transition Hub where she is passionate about empowering people to embrace the future of work. Mike Petrusky asks Louise about how her background and experience in the performing arts informs her work as a high performance coach while encouraging us to be lifelong learners. In an era where human skills such as communication, connection and creativity are crucial, Louise shares how she helps to bring people together to spark ideas and prepare for new ways of working. They discuss how performers who've successfully applied personal development insights and confidence building techniques to the corporate world can help guide people from all professions, generations and diverse groups through personal transformation. With a shared interest in music, Mike and Louise also inspire us with a Spandau Ballet version of podcast karaoke! Connect with Louise on LinkedIn: https://www.linkedin.com/in/louisewattshpcglobal/ Learn more about Transition Hub: https://transitionhub.c

Sarah McEneaney is a Partner and Digital Talent Leader at PwC where she is part of the leadership team tasked with upskilling PwC’s 50,000+ employees. Mike Petrusky asks Sarah how organizations can prepare for their own digital transformations and create a culture where digital disruption is seen as an opportunity and not the threat for workplace leaders. Mike and Sarah discuss how workplace leaders can influence the culture of their organizations and explore why studying the lessons of improv might help us innovate as we deal with digital disruption in our fast-changing world today. This discussion will provide you with some inspiration and practical leadership lessons for moving your team forward into the future of work. Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahmceneaney/ Learn more about PwC's investment in Digital Transformation: https://www.pwc.com/gx/en/issues/upskilling.html Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Connect with