Your Law Firm - Lee Rosen Of Rosen Institute

Big firms attract big clients which results in big money - that's the theory and it makes sense at first glance. But "correlation is not causation" as the statisticians like to tell us. There's a lesson in that for smaller firm lawyers. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

The lawyer does the work, the lawyer bills for the work, the client fails to pay the bill, the lawyer quite often does more work, the client still doesn't pay. The lawyer does it again and then again and then again. And the lawyer is upset when the bookkeeper mentions the huge unpaid balance. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

At some point, something you do is probably going to work. You're going to get your 15 minutes of fame. Of course, in the current age, it might be only five minutes but it could be big - really, really big. When something big happens and the flood of attention rains down on you it's important that you're ready if you're going to turn the attention into bank deposits. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

The literal among us want to believe the thing - whatever the thing might be - is what matters. I get it and sure, the thing happened and it seems like the thing matters, but it's the story that lives on forever. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

The last time I updated you on our nomadic existence, we were in Seoul, South Korea, hiding out from Covid. We're still hiding out, but we've developed some (so far adequate) virus avoidance skills. We've made it through another year with a bit of luck, a lot of Covid tests, and masks firmly settled on our faces. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

The list of things that frighten me is long. I don't have the time, energy, or courage to list them all here for you. In fact, I can't see the value to you of my detailing every last bit of fear so I'll skip the blood, alligators, and snakes. I can, however, see some benefit for you from hearing a few of the things on the list. Specifically, I'll mention some of the things that have affected me in my practice. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

He gave me all sorts of business management and marketing advice but I left his building with a strong sense his tips weren't the reason for his success. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

An inbox that is out of control often correlates with a business that can't scale or grow in the way you want it to. It's usually an indicator that you're becoming a bottleneck to the practice. This is my guide to managing your email. It's not perfect, it's not comprehensive, and it's a work in progress. I'll keep updating this resource as new services become available and as better solutions to email management present themselves. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

I often wondered how the same folks showed up on the stage so often before I figured it out. I was perplexed because far too often those repeat speakers at continuing education programs and other professional events weren't particularly great speakers. They got the job done, but they were pretty dull. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

If you improve your productivity by one percent per day for seventy-two days in a row, you become twice as productive. Yeah, it surprises me too. Math isn’t my thing. Just finding that small thing each day and implementing a change means that you’ll be twice as productive in just two and a half months—that kind of blows my mind. What if I really could get twice as much done as I can right now by making very small changes? What if that were to happen by this summer? Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

When I'm focused on moving my business forward, I win at business. When I focus on the competition, I lose. Focusing on winning meant, for me, finding ways to attract and satisfy clients. That had little, if anything, to do with our competition. My clients cared a lot less about how I stacked up against the competition than I did. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

You can have pretty much anything you want if you'll decide what you want. Many of us aren't willing to decide. We won't take the time to think it through. But, even when we do sketch out our goals, we hesitate to commit. Why? Because picking one thing means giving up on some others. It's easier to keep our options open than it is to decide. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

Asking a client for an online review is hard. It triggers our insecurities. Asking risks rejection, negative feedback, or even ambivalence. It puts the story we tell ourselves, about ourselves, on the line. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

Life is fair more often than not. I find that annoying. The lawyer who’s too busy, distracted, overwhelmed, or unwilling to consistently, persistently follow-up, stay in touch, meet regularly, and stay on top of people ends up with what you’d expect. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

It takes some gumption to complain to your attorney. For most people, an attorney is an authority figure, someone kind of like a parent or a teacher. There are psychological barriers to telling these folks what we actually think. Our clients come to us referred by someone they trust, they met with us and decided to trust us as well. Even when they're unhappy with us they wonder if it's just their perception. They're not always sure they're right to be upset. You've likely had an experience of another lawyer's client coming to you just to double-check, to get a second opinion, about whether they're right to be distressed. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

These are the tools and products we use and suggest. Some are tried and true. Some were created last week. We update this list with some frequency so we suggest that you bookmark it and come back periodically. Have we used every single product? Nope. But, nearly all of them are used by us or our members at Rosen Institute. There are a few that we included without trying them because they fill a gap in the market which solves a problem some folks desperately need to be solved. Find the tools here. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

The discount discussion comes up in two contexts in the attorney-client relationship. In one situation it's an appropriate, albeit unwelcome conversation. In the other--well, in the other situation, you've already screwed things up. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

20% of our clients cause 80% of our misery. That's 100% accurate based on my observations obtained over thirty years of dealing with clients. Most clients are awesome. They're pleasant to talk to, they do what they're asked, they pay their bills, and they act like decent people. But, a few, just a few are absolutely miserable human beings. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

When the opportunity presents itself, owning an office building is an enticing proposition for a lot of attorneys. I've asked Arizona attorney Scott Stewart to share the advice he's accumulated from purchasing and owning his own building. Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.

Most of us find the standard financial reports unhelpful and difficult to comprehend. They leave us in the dark on knowing if the information means we're doing well or doing poorly. I can't blame you for hitting delete. Why are you paying for these horribly useless reports? Get Rosen's Rules, our free course on the 10 critical rules all successful law firms follow.