Risky Women Radio

In this episode Jo Shoppee, Head of Operational Risk - Technology at ANZ Bank, shares her unexpected journey into risk management, from a teller at ANZ to technology risk specialist. Jo discusses the challenges of balancing career and family, advocating for part-time roles for senior leaders. She emphasizes the importance of compassion and understanding in risk management, particularly in the three lines of defense model. She notes the shift towards data-driven risk management and the need to stay outcome-focused. She also discusses the top risks in the financial industry, including geopolitical risks, emerging technologies, and energy security. Jo Shoppee: Jo is a commercially focused risk executive with extensive technology and finance sector experience, deep expertise in technology risk management, and a track record for building effective and trusted relationships.  Jo worked extensively across Europe in her time with General Electric, and has recently returned to ANZ, where her technology career first st

Kimberley Cole interviews Anna Mazzone, VP of Risk Security and ESG at ServiceNow, about her career and the digitization of enterprise and governance programs. Mazzone discusses her journey from Bank of America to Reuters, SuperDerivatives, and Markit, highlighting her role in building the KYC managed service. She explains ServiceNow's platform, which integrates data from various enterprise functions to enhance decision-making. Mazzone emphasizes the importance of digitizing enterprise processes, understanding third-party risks, and implementing AI governance. She advises focusing on people, quick wins, and strategic partnerships to drive successful change and improve operational resilience. SHOW NOTES03:09 Career journey 10:08 What is ServiceNow 14:19 Creating Impact 21:38 Digitizing the Enterprise and Governance Programs 33:30 Opportunities and Challenges in GRC 40:48 Final Thoughts and Recommendations More great risk content and transcript: https://www.riskywomen.org/2024/10/podcast-s7e7-digitizing-enterpr

Kimberley Cole discusses the critical issue of child sexual exploitation and abuse with Bindu Sharma and Taura Edgar. Bindu, VP at ICMEC, highlights the evolving nature of child sexual abuse, including the rise of live streaming, sextortion, and new payment pathways. Taura, founder of TALK Hong Kong, emphasizes the need for evidence-based responses and data-driven decision-making in child protection. They discuss the role of financial institutions in combating child sexual exploitation, the importance of collaboration, and the need for better data and research to understand the true cost of child sexual abuse. SHOW NOTES03:16 Bindu Sharma's Career Journey and Role at ICMEC 04:44 Challenges and Evolution of Child Sexual Exploitation 08:29 Impact of Financial Coalition Against Child Sexual Exploitation 15:38 Taura Edgar's Journey and Focus on Intra-Family Abuse 24:29 Key Challenges and Solutions in Child Sexual Abuse Prevention 27:07 Financial Industry's Role in Combating Child Sexual Exploitation 31:29 Collabo

Lyndee Fletcher, President of Vcheck Global, and Kimberley Cole discussed the need for a human-led technology-enabled approach to mitigate risks in reputational due diligence. They emphasize the importance of balancing open source and human intelligence, continuous monitoring, identity verification, and reusable credentials. Lyndee also discusses leadership strategies and team building, highlighting the importance of setting a clear vision, enabling team members to capitalize on their strengths, and taking calculated risks. SHOW NOTES02:12 Career Journey04:28 Leadership & Team Building 12:16 Reputational Due Diligence & Common Misconceptions 15:52 AI & Technology in the Industry 26:49 Rants & Revelations Transcript and more great Risk Management content: https://www.riskywomen.org/2024/08/podcast-s7e5-reputational-due-diligence-with-lyndee-fletcher/

In this episode of Protiviti's Risky Women podcast, Jenny Wong, a managing director in Protiviti’s Hong Kong office, speaks with Gayle Lacey, Chief Risk Officer at HSBC China. Jenny and Gayle discuss: The top risks anticipated for financial services in 2024, including interest rate changes, economic conditions, regulatory scrutiny, cyber threats and third-party risks The challenges posed by evolving global ESG standards and how to balance risk management with the pursuit of innovation The role of AI and cross-functional collaboration in sharing future risk management strategies Listen to the podcast as we explore Gayle’s career journey in risk management and learn about the experiences that have been instrumental in her professional growth. Gain insights into her predictions about significant risks facing financial services 10 years from now and essential skills for future CROs. SHOW NOTES 01:49 Career Journey02:51 Defining Moment in Career 04:05 Adapting During Disruption 22:45 Future of Risk & Complia

Risk management and compliance are crucial for successful business outcomes, according to Helena Frumson. In this episode she emphasizes that building trust means building revenue, and the need to take calculated risks and embrace opportunities for growth, while also managing potential risks. She also discusses career development strategies, including finding inspiration and remaining positive in uncertain times. And more on the importance of learning to say yes and no with intention! With 25 years in international leadership, Helena Frumson excels in scaling organizations and crafting impactful business cases. Trusted by CEOs and investment funds, she drives strategic decisions and fosters growth through alliances. Passionate about commerce, innovation, and teamwork, Helena’s expertise spans finance, education, and fashion. SHOW NOTES 03:02 Career journey 11:24 Healthy boundaries create trust 14:04 Sell the value of Risk & Compliance in times of peace 15:22 What is success? 18:15 Key attributes & car

In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank. Ghislaine and Gloria discuss: The importance of embracing change and leaning into discomfort as drivers for personal and professional growth The crucial role risk professionals play in shaping and adapting to our dynamic landscape, highlighting a career filled with opportunities for influence and fulfillment The evolution of compliance functions in response to technological advancements such as digital growth and AI, emphasizing the need to optimize resources while maintaining excellence for substantial organizational impact. This insightful dialogue delves into Gloria’s career trajectory, enthusiasm for risk management, inspiring figures, and perspectives on the evolving domain of risk and compliance. It also highlights her commitme

In this episode of Risky Women Radio, host Kimberley Cole kicks off Series 7 by discussing the predictions for 2024 in the field of risk regulation and compliance. She is joined by Carol Beaumier and Bernadine Reese from Protiviti, who share their insights on the compliance environment over the past decade and the evolving role of the Chief Compliance Officer. They highlight the key priorities for 2024, including the need for proactive risk assessment, horizon scanning, managing digital risks, effective compliance monitoring, and adapting to changing resourcing needs. The discussion emphasizes the importance of staying ahead of emerging issues and adopting a holistic approach to compliance in order to navigate the external and internal challenges that lie ahead. This episode provides valuable insights for risk and compliance professionals to effectively address the evolving compliance landscape in the year ahead.   SHOW NOTES00:01 Compliance predictions for 2024 with industry experts 05:36 Importance of inter

Jenny Wong of Protiviti and Debra Au, Head of Legal for DBS Hong Kong, explore the complexity of the compliance landscape in APAC as part of the Protiviti 2023 Top Risk Report. SHOW NOTES 00:01 Compliance landscape and career journey 04:42 Regulatory challenges and adapting to technological changes in APAC 10:02 Compliance function evolution and AI adoption in finance 16:48 Leadership and overcoming stereotypes

Kimberly Dickerson of Protiviti and Star McDade, SVP for Audit Services at USAA, discuss moving from activity based work to a more value added model and how to shift the mindset to an advisory audit role. SHOW NOTES 00:01 Adding value in risk and assurance profession 04:09 Risk management and business strategy alignment 08:45 Risk assessment, emerging risks, and third-party partnerships in the insurance industry 16:26 Risk management career paths and advice for young professionals 22:19 Career paths, challenges, and growth in the accounting industry 26:36 Creating a diverse and inclusive workplace culture

Kimberley Cole interviews Chrissy Hill, general counsel at Parity Technologies. The episode explores the concept of DAOs (decentralized autonomous organizations) and their impact on governance and compliance in the rapidly evolving landscape of blockchain, Web3, and the metaverse. Show Notes 03:19 Career Journey 07:42 Working with Tony Blair: Merging commercial and charitable assets 10:17 Lessons in agility and fundamental skills for career success 11:24 Web3 space and regulatory challenges 18:32 Exploring the cutting edge of governance and compliance with DAOs 29:56 How do you prepare for the future? Get transcript and Join Risky Women: https://www.riskywomen.org/2023/10/podcast-s6e9-exploring-dao-the-future-of-governance-and-compliance-with-chrissy-hill/

Kimberley Cole speaks with Emma Parry of Novafin Consulting about her journey from banking COO to conduct risk and culture advisor – what’s trending in tech, regulators and how to use your transferable skills.   Emma Parry is a C suite and board advisor with broad international investment banking experience. Following a successful career in financial services working for firms such as HSBC, and JP Morgan Chase, she is now building a portfolio career with a specialist focus on conduct risk. Emma has held various roles from COO to program management to leading global client service teams through to conduct and product governance. Her client base includes regtechs, fintechs, wholesale banks and occasionally law firms as an expert witness. Show Notes 01:16 Career Journey 03:51 Transferable Skills 14:39 Regtech Investment Trends 16:53 Technology Trends 17:47 Conduct Regulator Trends 20:02 Key Takeaways for Conduct Risk   Transcripts, membership & more > https://www.riskywomen.org/2023/09/podcast-s6e8-conduct-u

Kimberley Cole speaks with Jennifer Geary, a 25-year veteran of the Risk industry, about her handbook for the modern Chief Risk Officer - practical advice, and skills you can bring into your own role as a CRO. Jennifer Geary has over 25 years of experience in finance, technology, risk and legal, across diverse industries from financial services to not-for-profit. She has been Managing Director, EMEA for a software company, and COO and CRO for a number of fintechs. She has also worked in major banks such as Santander and Barclays, and was also COO for Save the Children UK. She is author of a range of business books. Her first book was "How to be a Chief Operating Officer” and she followed up last autumn with "How to be a Chief Risk Officer", and has just launched “How to be a Chief People Officer”, a collaboration with a HR professional. SHOW NOTES 02:03 Career Journey 05:00 Doing Good for Social Good 10:00 Jennifer's 3 Books: How to be a COO, CRO, CPO 13:20 3 Pillars: Culture, Strategy & Execution. 6 Risk

Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover, about talent management, the nature of work, and the skills risk roles need most. Sarah K. Olthoff serves as a Senior Vice President of Business Risk Programs at Discover Financial Services.  In this role, Sarah is responsible for development, implementation, and oversight of the business risk management program across the enterprise.  This program include the Business Risk Offices that directly support Discover’s business units as well as centralized risk management functions that enable consistent and effective execution of risk activities, such as Change Management, Issue Management, and Risk Reporting.  Prior to this role, Sarah served as VP, Internal Audit overseeing the Regulatory Compliance Audit Program, which provides independent assurance around regulatory compliance and financial crimes risk. Show Notes 01:57 Career Journey 03:51 Culture at Discover 08:58 Who

Maryann Kennedy speaks with the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency, Grovetta Gardineer, about the regulatory priorities in current economic environment. Grovetta Gardineer is the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency (OCC). In this role, Ms. Gardineer directs the formulation of policies and procedures for the supervision and examination of national banks and federal savings associations, chairs the agency’s Committee on Bank Supervision, and serves on the OCC’s Executive Committee. She oversees the units for policy related to credit risk, market risk, operational risk, and compliance risk, as well as the units responsible for international banking and capital policy, accounting policy, and community affairs. Maryann Kennedy joined Protiviti from the Office of the Comptroller of the Currency (OCC), where she was most recently the Senior Deputy Comptroller for Large Bank Supervisi

Kimberley Cole speaks with Anna-Marie Slot on how companies can and should embed ESG into core business strategies and why risk professionals are uniquely placed to drive that change. Anna-Marie is the first global sustainability ESG partner for Ashurst and a finance partner as well. She brings a unique combination of legal, finance and ESG expertise which enables her to partner with other business leaders committed to leading a future focused sustainable organizations. Anna-Marie has developed and led the firm’s ESG strategy across practices and industries through engagement with clients and internally as Ashurst’s first Chief Sustainability Officer. Show Notes  01:57 Career Journey 10:35 What Businesses Have to Focus On Now 15:32 Organizational Structure and Where Risk Works 18:24 Ashurst’s ESG Ready Digital Tool 22:12 What are the Sustainability Data Gaps? 30:22 What the Best Companies are Doing Ahead of Regulations Transcript and more: https://www.riskywomen.org/2023/03/podcast-s6e4-amplifying-esg-busines

Kimberley Cole speaks with Juliet Bourke on board composition and best practices for creating future fit organisations with diversity of thought and culture change.  Dr Juliet Bourke is an award winning author, speaker and advocate for diversity. She was a former Human Capital Partner at Deloitte leading Deloitte’s Diversity and Inclusion Consulting agenda. She continues to work with global clients to create cultural change through a focus on leadership, high performing teams, and diversity & inclusion. She has over 25 years’ experience in human capital, management, and law. Her latest book, entitled ‘Which two heads are better than one?: The extraordinary power of diversity of thinking and inclusive leadership’, is in its second edition and helps leaders understand how to systematically create diverse thinking and take team performance to the next level. SHOW NOTES 01:28 Career Journey 13:09 Future Fitness of Boards 18:31 Risks of not Having Diversity of Thinking on Boards 22:19 What Gets in the Way of B

Kimberley Cole speaks with Carol Beaumier and Bernadine Reese from Protiviti. We’re thrilled that they are back again to talk about the top of mind compliance priorities for 2023. Show Notes 03:29 Examples of the risks in the uncertainty category 07:14 Technology trends that will impact compliance 09:54 Financial Crime compliance 12:23 How to keep compliance teams motivated 14:12 Advice to chief compliance officers in 2023 17:01 What will compliance departments look like in 10 years?   Transcipt & links to reports: https://www.riskywomen.org/2023/02/podcast-s6e2-top-compliance-priorities-2023/

Kimberley Cole speaks with Stacey English and Susannah Hammond of Theta Lake about the risks modern communication platforms bring, recent regulatory actions, and what you can do to be compliant without turning off features in Zoom, Microsoft Teams, RingCentral! Show Notes 02:04 Career Journeys 08:37 Top Skills for the Ultimate Compliance Professional 17:19 How the Way We Communicate Has Changed 22:20 Privacy & Data Security 27:46 Using Emojis 31:05 Biggest Takeaways from Communications Risk Report Transcripts and more: https://www.riskywomen.org/2023/02/podcast-s6e1-communications-compliance-stacey-english-susannah-hammond/

Kimberley Cole talks with Rahmat Amanullah, Director South Asia at Control Risks, about intelligence, investigations and integrity in risk and what we can learn from some of the world's most complex sectors like pharmaceuticals and alcoholic beverages. Show Notes01:29 Career Journey 16:30 The 3 I's of Risk: Intelligence, Investigations and Integrity 23:01 Lessons from India's Alcoholic Beverage Industry 34:44 Why Business Schools Need to Teach Risk & Compliance 39:07 Rants & Revelations Transcripts & Subscribe: https://www.riskywomen.org/2022/12/podcast-s5e10-the-3-is-of-risk-rahmat-amanullah/