Synopsis
Top Agents Playbook is a regular podcast for real estate professionals in Australia, New Zealand, USA & Canada. We focus on what real estate's top agents are doing to win more business and dominate their market.
Episodes
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How Real Estate Agents Can Win Attention, Build Trust and Use AI More Effectively. Ep 239. The 4 U’s of Digital Engagement.An Interview with Dr Tim Stafford
28/05/2026 Duration: 41minIn this episode of Top Agents Playbook, Ray Wood speaks with Dr. Tim Stafford, a professor, learning strategist, futurist and specialist in online learning and digital engagement.Tim shares a powerful framework for understanding how people engage in crowded digital spaces — something every real estate agent needs to understand in today’s noisy social media environment.At the heart of the conversation is Tim’s “4 U’s” framework for human engagement online:Useful — Your content must quickly show people that it solves a real problem.Unique — Your message needs to clearly communicate what makes you different from every other agent, business or brand competing for attention.Urgent — Not in a panic-driven way, but by helping your audience understand why the issue matters now.Ultra-specific — Vague content gets ignored. Specific content builds credibility, clarity and trust.Ray and Tim discuss why most marketing fails because it focuses too heavily on the product or service, rather than the problem the audience is t
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Tough Love For A Tough Market. How to prepare your sellers to SELL! Ep 238.
21/05/2026 Duration: 27minThe market is changing right now. Maybe not in your area, but in most.Buyers have lost their urgency, and the list-to-sell-time is starting to blow out.So how are agents getting buyers and sellers together?In this episode, I'm taking a close look at the best way to prepare your sellers for a sale.Cheers Ray
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How to vibe code beautiful web pages, landing pages, report and newsletters in your CRM. Ep 237.
14/05/2026 Duration: 10minIn this episode, I talk about offering a prompt, but I completely forgot to share.Here's a prompt I asked Listing Engine to create for a landing page.Prompt:[Location] is ...insert your city.You are a world-class direct response landing page designer, conversion copywriter, and Go High Level AI Studio website builder.Create a simple, clean, mobile-first landing page designed to generate property appraisal leads from homeowners in [Location].The purpose of the page is to invite homeowners to submit their details so they can receive a fully researched, accurate property market update for their own property within 24 hours.The page should feel professional, local, trustworthy, premium, and helpful.DESIGN STYLEUse a modern real estate lead generation style.The page should be:- Mobile-first- Clean- Premium- Uncluttered- Easy to read- Focused on one clear actionUse a dark charcoal background with white text.Use bold, tightly spaced Inter font throughout the page.Use strong contrast with an electric blue accent colo
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TAP 236. Real estate legend shares his business growth ideas? An interview with Christian Bartley
07/05/2026 Duration: 25minI know Barwon Heads, Victoria (Australia) very well.It's a beautiful coastal town about ninety minutes from Melbourne, nestled into the dunes where the Barwon River runs into Bass Straight.It's also a very popular target for Melbourne families looking for the ultimate beach house retreat. There are long-established loyalities where old habits die hard.So, you might imagine that this was not the easiest of places to start a real estate business from scratch.But that's what Christian Bartley did, then worked hard to build market share and ultimately dominate the Barwon Heads real estate market.In this interview, Christian breaks down exactly how he did it.With a surprising blend of proven old-school strategies and new-school tech and media ideas, Christian and his growing team built an impressive brand that property sellers and buyers are drawn to.If you're working to grow your agency, or you're in week one of your new career, Christian has more than a few proven ideas to share.His mantra is that many agents ar
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TAP 235. What's happening in real estate advertising? An interview with Greg McDaniel.
30/04/2026 Duration: 43minIt's always fun catching up with Greg McDaniel because he's always up to something cool.Here's a summary of our session:Absolutely, Ray. Here’s a detailed summary shortened to roughly 20% of the original wording.Podcast Interview Summary: Ray Wood with Greg McDanielRay welcomes longtime friend Greg McDaniel from Grass Valley, Northern California. After a relaxed opening chat about Greg’s 10-acre property, mowing, weather, and life in Northern California, the conversation turns to what is currently working for real estate agents in social media marketing and advertising.Greg says agents have never had more opportunity to create their own media. They no longer need a full studio setup; a smartphone, simple microphone, and free or low-cost editing tools like CapCut are enough to produce useful content. He emphasizes that agents can now use AI tools such as ChatGPT and prompt libraries like AIPRM to generate video ideas, captions, YouTube titles, descriptions, tags, and content frameworks quickly.A major theme is
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TAP 234. What's the best lead gen ad?. We spent $2M testing over 3 years to find out!
14/04/2026 Duration: 22minWhat's the best ad for generating motivated seller leads?After working with more than 500 real estate professionals and agencies, testing thousands of ads, and tracking over $2 million in client ad spend across the last 3 years, we’ve seen exactly what gets attention, what drives clicks, and what helps generate seller opportunities....and the #1 ad might surprise you!This episode is all about the ads that won, why they won, and how you can quickly model the formula instead of wasting time guessing.Let's connect
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TAP 233. How Independent Agents Build A Beautiful Brand. An Interview with Peter Hutton
13/04/2026 Duration: 39minEpisode SummaryMy Interview with Peter HuttonIf you’re thinking about taking the plunge and launching your own independent real estate agency, then this interview with industry legend Peter Hutton is a must-listen.And even if you’re not, you’ll still take away a stack of value and plenty of fresh ideas.My biggest takeaway from this conversation was the way Peter thinks far beyond the obvious branding decisions to build deep, practical strategy.Peter and his wife Karen have enjoyed remarkable success with more than one agency, so there is very little they do not understand about the operational side of the business.What stands out about Peter is his ability to think well beyond the blue-sky ideas and make sure a new business is a truly workable sum of its parts.From colours, fonts, and logo theory through to building the right tech stack with affordable, practical solutions, Peter draws on more than 25 years of real estate success to share some of his very best thinking.Connect with Peter at Flornt.com.auReady
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TAP 232. How to stand out and get noticed in your local market. An interview with Ann Carden
07/08/2024 Duration: 20minI'm part of a coaching mastermind group and one BIG benefit is that I get to meet some inspirational entrepreneurs. This week I connected with Ann Carden. Ann is a best-selling writer, podcaster, and speaker who is brilliant at motivating and inspiring others to reach their goals.You can connect with Ann hereCheck out Ann's podcast hereThe following is a transcript of the first 3 minutes of our interview
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TAP 231. How to start a massive social media following from zero. An interview with Rachel Adams-Lee
06/06/2024 Duration: 23minHi everyone and welcome back to the show.Special thanks to Rachel Adams Lee for such a great interview! LOTS of gold here.BIO: She is a small-town girl making moves! Top 1000 Realtor in the US, multi-passionate entrepreneur & a boy Mama of 3. She runs multiple 6 & 7-figure companies with her hubby and lives life on their terms! She loves helping others tap into their true potential and build the business of their dreams. Facts: Positivity is her jam. You can find her snuggled on the couch in yoga pants, hair in a messy bun with her laptop! She is 5ft tall, love all things social media, is obsessed with having a healthy marriage, and thinks Nutella should be its own food group! Fun fact: She just lost 50lbs postpartum!Connect with Rachel on Social:InstagramFacebookYoutubeReal Estate WebsiteCoaching WebsiteMailing address: 548 Gibson Dr #200, Roseville California USA. 95678Here area few topics and ideas Rachel is passionate about:-My personal journey with self-development- Social Media Tips to bea
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TAP 230. How Raine & Horne are innovating in changing times. An interview with Mindy Powell-Hodges
31/05/2024 Duration: 20minMindy Powell-Hodges is Head of Network at Raine & Horne. The 140-year-old household name is still a family business and currently run by fourth-generation family member, Angus Horne.Mindy brings a fresh approach to a proven traditional model and I'm always happy to profile innovation and leadershipMindy is a seasoned leader who has a passion for growth. Growth of business, growth of people, growth of herself. Her forte is being able to 'see' strategically and then translating this into execution. Mindy delivers results through and with people, investing in them and building their capability to succeed.Mindy has an impressive background in a variety of industries, with extensive experience in management, publicity and sales. Possessing an adaptable personality, she has adjusted and refined her skills across widely varying cultures and demographics, having worked in Australia, United Kingdom, United States of America and the United Arab Emirates.Naturally adept at networking and acquiring new business
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TAP 229. The 'Magic' Window. How to increase your strike rate at every listing presentation.
21/05/2024 Duration: 29minAre you using the 'Magic Window' to win more listings at the presentation?The 'Magic Window' refers to the time between when the listing appointment is made with the seller and when you meet. Might be a couple of hours, might be a week. In this episode, I share a strategy that works beautifully especially in a 'cold' contact situation where you have not met the seller.Discover the power of AI-Driven marketing to set you and your brand above every other agent in your area.
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TAP 228. From 14 year-old 9/11 survivor and homeless to real estate investing authority
11/05/2024 Duration: 20minAt the age of 14, Ray Glymph's world was thrown into turmoil. The chaos following the World Trade Centre attacks on September 2001 left Ray and his family homeless for months. This experience left its mark on Ray and he decided to never be homeless again. Today he heads up his own property management investment and coaching company. After learning the essentials of property investment success, Ray now shares his skills with others.In this interview, Ray shares his best ideas, strategies and adviceSign up here for Ray's free lesson
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TAP 227. The decision against the National Association of Realtors for price-fixing and what's next?
20/04/2024 Duration: 17minThe recent finding against the National Association of Realtors (NAR) is a huge bump in the road for the 116-year-old industry body. In this episode, Ray explains the finding and what might happen next. He also delivers a quick summary on how real estate professionals are leveraging the power of AI to explode their marketing reach!
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TAP 226. One agents global business. An interview with Barry Pulver
29/02/2024 Duration: 32minLet's continue down the eXp road a little further as it's opening some very interesting doors!Barry Pulver is a former international journalist and radio show host with experience in all aspects of journalism from the largest media corporation in the world. Writing for newspapers reaching a large local area in North Carolina, USA, currently hosts a popular radio show in Charlotte, previously produced his own radio show in London, England.He's also the real estate agent who expanded eXp from being a North American company to being an international one.Barry is currently the #1 global eXp real estate agent with a $billion+ yearly team who is focused and passionate about helping every single real estate agent reach their OWN goals and potential by providing them with direct mentorship and the tools and systems to help them develop their success through their OWN brand....In 2023, Barry and his team helped over 7,800 families accomplish their housing dreams and goals and I believe we have the blue print, tools an
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TAP 225. New real estate model attracting top performers. Keep more of what you make.
23/02/2024 Duration: 24minPLEASE NOTE: I’m offering a special marketing package to eXp agents. Please email me for full details: ray@bestagentsinc.com When RE/MAX launched in the early 70s it was something of a game changer. The RE/MAX model gave agents a much larger share of the commission in return for a monthly ‘desk fee’ that guaranteed certain support essentials. The RE/MAX model started to grow with brokers stacking hundreds and sometimes thousands of agents into their brokerages. Top agents liked RE/MAX because they got to keep a greater percentage of GCI. The traditional model didn't stand a chance and RE/MAX grew rapidly during the 80s and 90s.New real estate model founded by Seattle broker Fast forward to 2009 when Seattle Broker Glenn Sanford started to ‘tinker’ with the agent-keeps-more model and founded eXp Realty. The eXp model charges agents a nominal monthly fee but they only pay $25,000 a year on the first $100,000 earned in GCI. After that, they keep everything. So a traditional system a
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TAP 224. New real estate app makes you the photo pro! ...how Brad made a killer app!
16/02/2024 Duration: 50minEvery time I catch up with Box Brownie Founder Brad Filliponi, I learn something new. This time he blew me away with a photo app they've just released that turns anyone with a smartphone into a pro photographer!It's no wonder the sale of high-end and fancy digital cameras is has been plummeting for the last ten years. Your phone is now more than just a computer in your pocket, it's a brilliant, high-performance digital camera producing stunning resolution images, a range of wide and telephone lens settings and simple editing features built in. But I'm sure you already know that.However, there's one thing your phone can't do, and it's a powerful real estate-specific must have!I'm talking about the light-balance issues when shooting images for your latest listing and the light variances that turn an average shot into an image that makes everyone sit up and take notice.Let's say you've just listed an apartment with views over Sydney's Harbour. You walk into a beautiful living room but you can't help but notice t
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TAP 223. Get Listings Using our AI-Powered Platform.
29/01/2024 Duration: 04minHere's an opportunity to experience the raw power of AI to grow our business. Join the Real Easy Ads Free Trial and 30 Day ChallengeIf you’re 200% serious about automating genuine seller leads using AI marketing then I’m inviting you to join me and my team for our 30-Day Challenge.You'll be using the very latest AI-Powered Software to create stunningly-successful ads in just secondsSeriously, the way AI is creating headlines, ad copy and then testing each ad to advance the best-performing campaigns is mind-blowing.Here’s how the challenge works:You schedule a call with us so we can show you around the platformWe set you up with your customized account so we can get the party startedWe will be meeting via regular group meets throughout the challenge to help you create your ads, monitor results, tweak where necessary, follow up leads, win listings and make salesYou’ll get access to our tech team specialists plus a Google Ads and Facebook expertYou’ll get access to our Corporate Shutterstock account to
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TAP 222. The raw power of personal accountability. An Interview with Athena Brownson
17/01/2024 Duration: 34minI've just connected with a fabulously interesting woman. Her name is Athena Brownson and she's a realtor from Denver Colorado.I came away from this interview with so much inspiration and motivation and if you don't mind, I'm just going to brain-dump the ideas and strategies Athena shared right here.Do a regular audit on the 7 areas of your life that matter: self, family, love-life, business, money, health, spiritual.Once a quarter, Athena and her team have an off-site retreat to look at each aspect of the business. What's working and what needs attentionSet yourself up with a daily ritual so you know what's comingInspire and motivate your brain and outlook with a daily workoutJunk in-Junk out! We need to be careful what we listen to and watch. Is the content we consume each day helping us or hurting our prospects of growing and getting more out of life?Athena's website is: www.athenabrownsonrealtor.comFacebook: www.facebook.com/AthenaBrownsonRealtor
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TAP 221. Super-Coach and Luxury Agents Shares Her Success Ideas. An Interview with Debbi DiMaggio
10/01/2024 Duration: 22minG'Day team. I'd like you to meet Debbi DiMaggio, a seasoned Independent contractor, top producing Realtor since 1989, business owner, marketing director, coach, 4 x author, social media guru, master networker, consummate connector, serial entrepreneur, producer, mentor and philanthropist — with one goal in mind, a desire to help others achieve their goals.Debbi helps her clients with 5 programs so they can follow their passion and live their purpose.Life CoachMarketing ConsultingReal Estate CoachingProduct/Brand ConsultingBook CoachDownload everything here
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TAP 220. The NEW Financial Advisor has arrived! An interview with Dan Thompson
03/01/2024 Duration: 24minHere's a fresh approach to getting your financial house in order.Meet Dan Thompson, president at Wide Money Tools, Idaho USA.Dan ThompsonWise Money Tools, PresidentOffice: 208.939.5910Website: www.wisemoneytools.comYouTube: https://www.youtube.com/@wisemoneytools What does Dan do?Wise Money Tools is a financial services company dedicated to helping clients grow and preserve their wealth, whether in their working years or close to retirement. Our mission is to provide clients with personalized investment strategies that work at different risk levels to help them achieve their financial goals.At Wise Money Tools, we understand that everyone’s financial situation is unique. That’s why we take the time to get to know our clients and their individual needs.Our non-traditional approaches focus on growth, safety, tax-advantages, and cash flow. We believe that financial planning is not just about growing wealth, but also about preserving it for future generations