Ai In Action

Today's guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter expert,s and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers. Doug has been in IT business for 31 years in a variety of business, marketing and technical roles. He has spent the last eight years working in the ServiceNow ecosystem as an engagement manager, business process specialist and technical architect. Among other current project and corporate responsibilities, Doug is the lead architect for the US Special Operations Forces implementation of ServiceNow, including the core ITSM processes, IT Business Management and Field Service Management. In this episode, Doug talks about: His

Today's guest is Brandon Allgood, Chief Data Officer at FogPharma. Founded in 2016, FogPharma is a clinical-stage company pioneering a new class of drugs to address the limitations of today’s precision medicines and achieve universal druggability. FogPharma’s discovery engine integrates cutting-edge technologies that dramatically accelerate the speed and scalability of drug discovery to advance novel Helicon therapeutics against important, previously intractable targets across virtually all disease areas. With 23 years of experience in developing AI based platforms in healthcare, Brandon is a serial entrepreneur focused on applying machine learning and large scale computational methods to improve human health. Brandon previously helped build three companies, Valo Health, Numerate and Pharmix, at the forefront of applying modern ML and computational methods to drug discovery and development in diverse subfields, including chemistry, biology, clinical trials and real-world health data.  In this episode, Bra

Today's guest is Holger Brink, Technical Director and Chief ServiceNow Architect at NetImpact Strategies. Founded in 2009, NetImpact is a leading provider of digital transformation support to the US federal government, renowned for its innovative solutions and comprehensive expertise. With a proven track record of driving technological advancements and modernization initiatives, NetImpact plays a pivotal role in reshaping the digital landscape of government agencies. Their vision is to be a NextGen Digital Transformation Leader that disrupts how technology is applied to deliver mission value. As mission needs change, new priorities emerge, technologies advance and methodologies evolve; NetImpact stands out as a leader ready to solve the challenges of today while looking for the opportunities of tomorrow. They deliver high-performance secure digital services products to transform client operations and accelerate mission outcomes. In this episode, Holger will discuss: His career journey from finance into Se

Today's guest is Christian Ferreira, Founder and CEO at PSci.AI. Founded in 2022, Procurement Sciences AI (PSci.AI) is a trusted partner for GovCon, aerospace, defense, education and other government-oriented businesses, offering a transformative platform powered by breakthrough advancements in Generative AI. Their platform and tools provide invaluable insights that help you secure government contracts and propel your business towards new heights of success. PSci.AI's Bidding Intelligence System is the first of its kind: an AI-powered, end-to-end automation system for capture, proposal and business development. Originally designed specifically for government contractors, they have since broadened their expertise to support commercial contractors, academic institutions, non-profits and a diverse range of other businesses. It is their goal to harness the continuous breakthroughs in AI, enabling teams to work more intelligently. In this episode, Christian talks about: His journey to launching Procurement

Today's guest is Greg Wheeler, Public Sector Vertical Lead at CDW ServiceNow Solutions. As a ServiceNow Elite Partner, CDW helps you optimize the value of your ServiceNow investment and streamline IT operations across your organization. With customers ranging from Fortune 500 companies to some of the nation’s leading healthcare organizations and higher education institutions, their team have the experience to help you succeed with your ServiceNow initiatives. Greg is responsible for defining a catalog of solutions based on industry best practice frameworks and optimizing the ServiceNow platform for government clients at CDW. Part of this role is identifying consistent, reliable, repeatable processes for marketing, scoping and delivering the identified services. Delivery includes both the technical delivery (e.g. configuration of the ServiceNow platform) as well as appropriate Organizational Change Management methods to ensure their clients' success. In this episode, Greg talks about: His career journe

Today's guest is Drew Linsley, Co-Founder and CEO at Operant Biopharma. Operant Biopharma's AI-powered robotic microscope learns to design drugs by watching and controlling diseases over time.  Their platform autonomously designs biological experiments, discovering and optimizing disease treatments. The company focuses on high-need areas like neurodegenerative and kidney diseases, aiming to horizontally address multiple indications and out-license discoveries, blending AI and biology for innovative therapeutic development. Drew is also an Assistant Professor (Research) in Computational Neuroscience and AI at Brown University. He studies biological and artificial intelligence, and believes we need artificial vision to create intelligent machines capable of reasoning about the world. However, existing artificial vision systems struggle with many visual challenges that we routinely solve in our daily lives. He looks to biological vision to inspire new solutions to these challenges in artificial vision. I

Today's guest is Tao Wang, Director of Machine Learning at SurveyMonkey. Headquartered in California, SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. The company's fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. It is SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices. With over 15 years of experience in software engineering and machine learning, Tao has a passion for building scalable, reliable and high-performance solutions that solve real-world problems and create value for users and stakeholders. Tao has led and contributed to cross-functional projects, teams and research in AI, machine learning, data mining, big data, parallel processing, computer vision and software development. Tao believes in the power of AI and machine learning to transform

Today's guest is Ben Wilcox, ServiceNow Americas Practice Leader at IBM. Ben is a seasoned professional services leader, with global experience with across multiple industry sectors. Ben has strong experience as an operations and sales leader with a strategic mindset and demonstrating results with clients. His focus is on understanding client issues and developing solutions to achieve the desired outcome. In his current role with the IBM ServiceNow practice, Ben and his team are focused on expanding their footprint and offerings, as well as delivering world-class services. It is their aim is to identify the relevant pain points in an organization and subsequently, define solutions that leverage the ServiceNow Platform and IBM's broad capabilities to achieve the defined outcomes and deliver measurable value to their clients. In this episode, Ben talks about: His journey to leading the ServiceNow Americas practice at IBM, How IBM's ServiceNow partnership drives digital efficiency and client success,

Today's guest is Josh Ransom, VP of Customer Experience and Board Member at BEKhealth. Founded in 2020, BEKhealth are a team of technologists, data scientists, nurses and clinical operations experts on a mission to significantly increase patient access to clinical research by enhancing sites and sponsors ability to “identify and match” more patients. They achieve this through leveraging their AI-powered patient-matching platform to detect more protocol-eligible candidates than traditional methods. Josh is a dynamic, solutions-focused leader with deep experience at Fortune 500 and emerging pharmaceutical, biotech, medical device, diagnostic and life-sciences companies. He is an AI and analytics expert who is passionate about delivering on research goals through more rapid identification of clinically-qualified patients. Josh and the team at BEKhealth are on a mission to positively impact the lives of 100 million people by organizing the world’s medical data to expand access to clinical research. In today&#

Today's guest is Thomas Sidebottom, Principal Platform Architect at ECS Federal. Founded in 1993 and headquartered in Fairfax, Virginia, ECS are proud to build successful customer relationships with some of the world’s leading agencies in both the public and private sectors. Inspired by the ability to create, innovate and serve, their highly skilled teams work together to solve complex challenges and provide advanced technology, science and engineering solutions, including cloud, cybersecurity, AI, data and enterprise transformation. Thomas has worked in the ServiceNow ecosystem for over 17 years and possesses a deep understanding of the technical underpinnings of the platform. While embracing the complexity of technology, Tom focuses on end-to-end digital transformation solutions that are elegant and fit for purpose. He brings a considerable implementation and application development background, that spans nearly every industry, to his current role with ECS Federal. Tom is passionate about collaborating

Today's guest is Joyce Myers, Chief Data Officer at Modern Technology Solutions Inc. (MTSi). Founded in 1993, MTSi is a 100% employee-owned engineering services and technology solutions company delivering first-choice capabilities to solve problems of global importance. Their mission is to make important, lasting contributions to the nation’s defense, security and most technically challenging strategic problems. For over 30 years, MTSi have achieved stable growth and have been recognized for their core values and commitment to their customers’ success. Joyce has a people focused and goal-oriented mindset, coupled with a strong functional and technical background. She has an excellent understanding of data management and its importance to successful business outcomes, which allows her to contribute to the development and implementation of a sustainable data management program. She is an international keynote speaker, a chapter Lead for Huntsville Women in Data Chapter, published in Army and Industry magazi

Today's guest is Tej Hemantharaj, Director, Technical Practice Lead at Fujitsu North America. Fujitsu North America understands that power comes from information, and your ability to optimize and manage it. They offer an extensive portfolio of business technology services, cloud services, computing platforms and industry solutions for sectors such as retail, manufacturing, healthcare, government, education and financial services. Fujitsu offer a range of support plans that allow you to choose the plan that best meets your business and financial needs. Tej is responsible for the technical vision and direction of the ServiceNow practice at Fujitsu North America. He leads a team of SMEs and oversee the design and architectural aspects of ServiceNow implementations, set and ensure good practices and advocate for innovation. Tej has over 12 years of experience in ServiceNow, specializing in IT Operations Management, Asset Management, Customer Service Management, Service Portfolio Management, Automated Test Fra

Today's guest is Julian Tucker, Chief Engineer – ServiceNow Architect at Booz Allen Hamilton. Founded in 1914, Booz Allen Hamilton transform missions with tomorrow’s technologies to advance the country’s most critical civil, defense and national security priorities. Trusted as the largest provider of AI to the federal government, they combine leading AI, cybersecurity and engineering with emerging tech to deliver results at the heart of their clients’ missions.  Julian is an experienced and hands on software architect creating enterprise software solutions for government and commercial customers. His expertise covers a broad range of custom and COTS systems development with an emphasis on business process improvement, integration, automation and collaboration. He is responsible for leading the solutioning, development and delivery of ServiceNow solutions at Booz Allen, including ITSM, ITBM, CSM, SecOps, ITOM, Discovery, HRSD, IRM, custom apps, integrations, as well as other custom software solutions. In t

Today's guest is John Elder, Founder and Chair at Elder Research. In 1995, John started Elder Research to help clients solve some of their most complex and challenging business problems leveraging data science. Over the last 28 years, Elder Research has grown to a team of about 150 data scientists, engineers and support staff who are deeply passionate about the craft, practice and deployment of data science & machine learning solutions. They apply their craft to serve clients in the public and private sectors, as well as domestically and internationally. With offices in Charlottesville, VA, Baltimore, MD, Raleigh, NC, Washington D.C. and London, Elder Research have solved hundreds of challenges for commercial and government clients by extracting actionable knowledge from all types of data. John has co-authored three books on practical data mining, ensembles and text mining - two of which won “book of the year” awards. John has also created data mining tools, was a discoverer of ensemble methods, chair

Today's guest is Felipe Oehrwald, Manager (Specialist Lead) – Technology Strategy Transformation at Deloitte. As a ServiceNow Global Elite Partner with over 11 years of experience delivering ServiceNow transformation programs for over 5500 clients, Deloitte understands this new world of work. With deep industry expertise, they have integrated advisory services into over 6000 ServiceNow implementations and innovation-led operations. Together, Deloitte can re-architect work and help you unlock business value to create a better future. Passionate about transforming service delivery through ServiceNow, Felipe brings extensive expertise in IT Service Management, Service Portfolio Management, rollouts and developing effective ServiceNow strategies. As a dedicated learning manager for Deloitte, he ensures continuous growth and knowledge enhancement in ServiceNow. With a demonstrated track record, Felipe possesses the expertise and a profound understanding of optimizing CVs, market demands and strategically enhan

Today's guest is Valentino Constantinou, Senior Data Scientist, Team Lead at Terran Orbital. Founded in 2013, Terran Orbital is a leading manufacturer of satellite products primarily serving the aerospace and defense industries. The company provides end-to-end satellite solutions by combining satellite design, production, launch planning, mission operations and on-orbit support to meet the needs of the most demanding military, civil and commercial customers. Valentino is an experienced, creative problem solver and leader in analytics and AI for the aerospace industry, serving as a Senior Data Scientist and Team Lead at Terran Orbital since April 2023. He previously at the NASA Jet Propulsion Laboratory where he served as the Principal Investigator to a multi-year alarm analytics effort and contributed to innovative research and technology development efforts. His efforts at the Laboratory have resulted in numerous technology releases, publications and patents, including the open-source PyNomaly software.

Today's guests are Denis Brinkwerth and Sebastian Meyer, Senior Account Executives at Proven Optics. Founded in 2020, Proven Optics is the leader in IT Financial Management, with SaaS applications built to automate budgeting, cost modeling and cost recovery for public and private sector organizations. Backed by ServiceNow Ventures, Proven Optics is a two-time Americas App Development Platform Partner of the Year in the NOW ecosystem. With 30-plus years of combined practitioner experience, the Proven Optics team is passionate about helping IT reimagine its financial processes and tell a stronger value story. In this episode, Denis and Sebastian discuss: Their background and previous experience in ServiceNow, Proven Optics’ focus in IT financial management and leveraging AI, How ITFM provides visibility and informs budgeting amid growing costs, Integrating budget management into ServiceNow workflows for enhanced governance, Gaining enhanced financial transparency and accelerated processes, Why Platform inte

Today's guest is Craig Ramsay, Senior Solutions Architect at Omada. Founded in 2000, Omada is a global market leader in Identity Governance and Administration (IGA). They offer a full-featured, enterprise-grade, cloud-native IGA solution that enables organizations to achieve compliance, reduce risk, and maximize efficiency. For over 20 years, Omada delivers innovative identity management to complex hybrid environments based on their proven best practice process framework and deployment approach. Omada Identity Cloud meets the security, compliance and efficiency needs of business leaders, removing cost and uncertainty from managing identities and access. The solution enables organizations to manage identity lifecycle, policy and role management, access requests, access certification, and fulfillment using automated provisioning and service tickets. It provides configurable adaptable models out of the box, minimizing the time and cost of administration. In today's episode, Craig will discuss: His journe

Today's guests are Andrew Wood, Senior Director, Global Partnerships & Channels and Harper Vickery, Business Manager, Office of the Americas Partner Leader at ServiceNow. Andrew has vast experience from consulting to dynamic tech leadership roles across Sales, Professional Services and Alliances & Channels. Andrew's team of Partner Managers at ServiceNow build pipeline, drive successful practice build/business planning and strategic roadmap activities, provide execution, governance, and coaching towards capacity and revenue goals. Harper is a creative problem solver interested in brand management, international marketing and business intelligence. Her experience includes delving into marketing challenges and strategies related to public and private sectors. She has a thorough understanding of digital marketing strategies and analytics, while continually updating her skills and learning new tools as trends change and appear in the ecosystem. In this episode, Andrew and Harper discuss: Focusing

Today's guest is David Schweppe, SVP and Chief Analytics Officer at MedeAnalytics. Founded in 1993, MedeAnalytics delivers actionable insights that improve financial, operational and clinical outcomes for payers and providers across the United States. The company deliver a comprehensive platform-as-a-service offering, equipping clients to build their own custom applications. Every day, MedeAnalytics empowers provider and payer organizations to achieve better outcomes by unlocking the potential of their data. David brings more than 30 years of leadership experience in healthcare data, analytics and reporting. He is passionate about finding innovative business and technical solutions that can provide actionable insights to enhance the quality, affordability and value of patient care. In his role, David leads the data science organization and provides key leadership to the company’s market, product and technology strategies. He also helps customers identify and implement best in class analytical strategies a