Ai In Action

Today's guest is Patrick Wilson, Director of Software Engineering at ServiceNow. Inside and outside their organizations, ServiceNow's customers trust a single, AI enabled-platform to free people to do their best work. This AI platform offers apps that can predict issues, automate processes and create time for innovation. 85% of the Fortune 500® have modernized their technology with the ServiceNow platform. In the episode, Patrick talks about: His career journey to leading ServiceNow's dev team, How Developer Enablement modernizes ServiceNow's scripting and development tools, ServiceNow’s SDK to enable local, code-based app development, ServiceNow IDE’s cloud-based, integrated and accessible development environment, ServiceNow's AI code assist tool boosts development efficiency, How ServiceNow integrates pro code with no-code tools effectively, Making ServiceNow accessible for JavaScript developers, Possibilities of integrating generative AI into ServiceNow products, How to reach out to the ServiceNow communit

Today's guest is Patrick Elder, Director of Data and AI, Centre of Excellence at ECS. Founded in 1993, ECS is a leading provider of solutions in science, engineering and advanced technologies, including cloud, cybersecurity, AI, data and enterprise transformation solutions. The company takes pride in serving the military, federal civilian and commercial clients with a collaborative, customer-first approach to solving critical and complex challenges. At ECS, they invest in the people, processes and technologies to help their customers achieve data readiness. The ECS Data and AI Center of Excellence is their hub for thought leadership, training, and innovation. The CoE ensures the responsible research, development and application of artificial intelligence towards public safety, security and prosperity. Whatever your mission, ECS has the data, AI and ML experts to help achieve your organization’s goals. In this episode, Patrick discusses: His journey from programming basics to leading data strategy at ECS,

Today's guest is Aly Skidmore, ServiceNow Platform Owner at abrdn. Founded in 1825, abrdn is a global investment company that helps clients and customers plan, save and invest for the future. They are structured around three businesses - Investments, Adviser and Interactive Investor - each focused on the changing needs of their clients.  The company's focus on four key strategic priorities - Asia, Sustainability, Alternatives, UK savings and wealth - enables them to meet the needs of clients across a range of markets. Aly is an energetic and creative ITIL 4 certified managing practitioner with extensive and varied experience in the implementation, running and ongoing transformation of IT services, enterprise service management toolsets and platforms. As a Platform owner and product lead, she is responsible for all aspects of the platform lifecycle for ITSM, SPM, SAM, ITOM and Event Management.She is currently leading the delivery of a two year strategic roadmap of platform growth and maturity across ITOM, AIO

Today's guest is Yaniv Shimoni, Co-Founder at Take2 AI. Founded in 2021, Take2 AI is an AI-Powered job simulation platform for sales recruiting and training. Take2 AI helps companies generate tailor-made simulations of real-world sales scenarios that vet job applicants for skills, behavioral attributes and culture fit. By leveraging generative AI, they recreate company and role specific sales scenarios that not only provide high-signal performance data to employers, but also immerse job applicants in the role, leading to fewer miss-hires and reduced short-term attrition. In this episode, Yaniv discusses: His journey to co-founding Take2 AI, Providing AI-powered job simulations for sales recruiting success, Automating sales hiring using LLMs to reduce churn, How Take2 reduces attrition and improves sales hiring, An insight into the team and working culture at Take2, Shifting to a scalable, self-managed product with customizable simulations, Opportunities to join a top team with cutting-edge AI and impact T

Today's guest is Dallas Blattner, Senior Director, ServiceNow Practice at CRI Advantage. Founded in 1988, CRI Advantage is an industry-leading IT services provider with over three decades of experience serving federal, state and local government agencies and commercial clients. They help customers achieve business-driven digital transformation through their featured product suite., assisting you in eliminating tedious IT processes and maximizing the full potential of your technology. Dallas is a highly innovative Senior ServiceNow Delivery Director with over ten years of professional experience. He is a Subject Matter Expert regarding ServiceNow Product Suites, Applications and Modules, government, SLED and commercial subcontracts, especially within Information Technology and Service activities and the Federal Acquisition Regulations. Dallas is policy-driven and team-spirited with a talent for problem solving and strategic thinking. In the episode, Dallas discusses: His unconventional IT journey leading t

Today's guest is Eddie Kirkland, Principal Data Scientist at ICF. Founded in 1969, ICF is a global advisory and technology services provider that combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change and shape the future. Through deep domain expertise and cutting-edge digital services, the team at ICF are helping clients contribute to a healthier planet, create more resilient and equitable communities, and support and grow economic development. Eddie is currently a Principal Data Scientist with ICF, serving the Centers for Disease Control in the metro Atlanta area. A data science team leader with proven generative AI, machine learning and software development skills, he pairs data science and engineering ability with solution design and communication acumen gained in 20 years of organizational leadership. Eddie is recognized as a strategic leader and contributor on data science teams with a dynamic ability to translate complex concept

Today's guest is Bahar Niakan, Managing Director, HR Modernization at Intact Technology. As the 2024 ServiceNow Federal Partner of the Year, Intact technology has intentionally designed every aspect of their business to incentivize quick outcomes and clean, scalable technology that people are actually eager to use. This allows your ServiceNow platform to quickly and seamlessly evolve alongside shifts in your organization, enabling you to achieve more, better and faster. In this episode, Bahar talks about: Her career from Government leadership, HR transformation to ServiceNow, How Intact integrates ServiceNow for efficient federal/private sector operations, How ServiceNow & AI empowers efficiency and customer support innovations, Why Intact Technology is a great place to work

Today's guest is Risto Miikkulainen, VP of AI Research at Cognizant Advanced AI Labs. Since 2013, the team has focused on research, innovation and the development of advanced AI technologies that further the application of AI to surface opportunities and make better decisions, serving clients and the society at large. Coming together as the Cognizant Advanced AI Lab, the team remains committed to bridging science and the pragmatic application of AI, to foster a better, more productive and innovative future for businesses and society alike. Risto's current research focuses on methods and applications of AI in decision-making, particularly those based on neuroevolution, as well as neural network models of natural language processing and vision. At Cognizant, and previously as a CTO of Sentient Technologies, he is scaling up these approaches to real-world problems. As an AAAI, IEEE and AAIA Fellow, Risto is an author of over 500 articles in these research areas, with his work on neuroevolution recently b

Today's guest is Drew Hartley, Vice President of Solutions Engineering at pWin.ai. Founded in 2023, pWin.ai is the first ‘thoughtful’ AI copilot for proposal writing, built with Shipley’s best practices inside to revolutionize your business development process and help you win more business. Shipley’s industry-leading expertise and pWin.ai’s cutting-edge AI technology come together to offer a comprehensive solution that empowers your team to focus on what matters most. Drew is an experienced organizational leader and operator with a diverse background across consulting, software, tech and product engineering domains. He leads the solutions/sales engineering team at that is the face of the pWin.ai product to prospective customers. Drew and his team showcase and demo the powerful pWin.ai product, lead customer trials, teach and support classes, guide the direction of the product to prospective customers, and serve as the face of the product to customers.  In this episode, Drew talks about: His AI journey to

Today's guest is Paul Lyons, Vice President, Global Alliances & Channels at Sakon. Founded in 2003, Sakon is on a mission to help enterprises simplify the way people connect to each other and the world. As devices and networks propel the future of work, Sakon is driving the associated process automation next wave. Sakon’s Cloud Applications combined with the most seasoned team of telecom service practitioners has enabled 100’s of the largest enterprises all over the world to Understand, Manage and Transform their device and communication service estates. Paul is a passionate, Channels & Alliances leader that always makes an impact, including selling SaaS, PaaS and AI to enterprise multinational Fortune 500 clients. He has over 15 years of experience building go to market channels, alliances teams and programs, and over 10 years of direct sales and business development experience in the SaaS space. Paul has also worked for over eight years in SaaS channels, and alliance creation and development wit

Today's guest is Indrasis Mondal, Vice President of Data and AI at Niche. Founded in 2002 and headquartered in Pittsburgh, Niche is the market leader in connecting colleges and schools with students and families. With in-depth profiles on every school and college in America, over 140 million reviews and ratings, and powerful search and data tools, Niche helps millions of students and families find and enroll in the right school for them. With over 17 years of data science, analytics, ML and AI leadership experience, Indrasis has a strong track record of developing successful data products, capabilities, technologies and organizations in multiple sectors. Currently, Indrasis leads the data & AI organization at Niche where he is responsible for establishing the vision, strategy and capabilities for data democratization. This is to ensure key KPIs and insights are internally accessible for proactive and timely decision-making across the business. In this episode, Indrasis discusses: His career journey fr

Today's guest is Swantje Westpfahl, Director and CEO of the Institute for Security and Safety at Mannheim University of Applied Sciences. Founded in 2012, the institute's goal is to build bridges between experts and non-experts to make cybersecurity an inherent part of work and private life. They promote cybersecurity resilience and an international exchange of knowledge by providing security assessments and advice, international education and training concepts, and contributing to research projects worldwide. In her role, Swantje's main objectives are the strategic development of the institute and the expansion of cooperation projects. She coordinates R&D as well as building activities of the Institute, especially with a focus on new developments in cyber security with respect to critical infrastructures, i.e. the energy and automotive industry. Swantje's main areas of expertise are security culture, capacity building and didactics, cyber security in international relations and AI. She is

Today's guest is Rahul Pandey, Senior Director of Analytics and Data Science at Prosper Marketplace. Founded in 2005, Prosper Marketplace introduced U.S. consumers to an innovative new approach to personal finance called peer-to-peer lending. Almost 20 years later, Prosper has helped over two million customers achieve financial well-being through a comprehensive suite of products. Regardless of the product, Prosper is dedicated to meeting people where they are in their financial journey, in order to advance their financial well-being. Rahul is an Analytics leader with 12+ years of experience in analytics/growth functions across digital, marketing, operations and risk. He has a proven track record of leading key initiatives, influencing business decisions and managing senior stakeholders. In his role, Rahul is the Head of Product & Conversion Analytics, and Growth Data Science across all Prosper products. He provides thought leadership, drives growth across Product and Marketing channels, and leads a d

Today's guest is Martin Ivanov, Solutions Architect at Do IT Wise | An Inetum Group Company. Founded in 2010, Do IT Wise - part of the Inetum Group - is an international professional services and consulting company, focused on helping their customers thrive on their Digital Transformation journeys. They combine deep implementation knowledge and partnerships with leading software platforms such as ServiceNow and OpenText, professional expertise and excellent understanding of their client’s problems to create the most suitable and valuable solutions for them. Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry.  He is skilled in ServiceNow Platform Administration and Development, ITSM, Custom application development, Integrations and Platform-wide scripting. Martin is a Certified Technical Architect (CTA) and holder of multiple ServiceNow mainline certifications. A ServiceNow Rising Star in 2022, 2023 ServiceNow Community MVP and 2023 Ser

Today's guest is Daniel Feller, AI Program Lead at Rhino Health. Founded in 2021, Rhino Health are activating the World’s Health Data with Federated Computing, and streamlining end-to-end healthcare research and AI development. They transform healthcare AI by integrating Edge Computing and Federated Learning into a cohesive Federated Computing strategy. This innovative approach provides AI developers with swift and secure access to healthcare data, dramatically reducing setup times from months to days and ensuring data privacy across global networks. Federated Computing allows working with data across multiple sites while keeping that data at rest behind each site’s firewall. This technique enables multiple entities to contribute to AI model training without disclosing raw data, safeguarding the privacy of each dataset. Rhino's Federated Computing strategy ensures data integrity and compliance while minimizing latency and maximizing efficiency, making it an essential tool for advancing global healthca

Today's guest is Aman Magoon, Co-Founder and Chief Product Officer at Adonis. Founded in 2022 alongside his brother Akash, Adonis are on a mission to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. The company's aim is to simplify the operational challenges providers face when collecting payment from carriers and patients through deep analytics, process automation and tech enabled tooling, all while lowering the cost-to-collect. By combining their proprietary technology with RCM (Revenue Cycle Management) expertise, Adonis helps you efficiently and effectively collect your hard-earned revenue. Their team will help you deploy automation across your most complex processes to remove frictions and improve financial outcomes. They provide a detailed readout of key findings, including patient finance overviews, denials overviews and payer strategy. Once complete, they provide automation recommendations and advisory services. In this episode Aman talks

Today's guest is Daniel Brady, CEO at Orita. Founded in 2023, Orita’s platform gets your email list in the best shape possible. They delete junk or spam accounts from your list completely, remove duplicate IDs, suppress unengaged contacts and reactivate folks when they’re ready to buy. Orita's technology accounts for how customers interact with your specific brand, and suppresses or activates contacts based on when they’re most likely to make a purchase. Orita helps brands save more than 25% on their email marketing. Daniel has worked with CEOs, CTOs and other leaders to build e-commerce companies. Before studying artificial neural networks, he studied biological ones. Daniel got his undergraduate degree at University of California, Berkeley and received his PhD in Neurobiology from Harvard University. He also completed a Postdoctoral Fellowship at the University of California in San Francisco and did some work at the Icahn School of Medicine at Mount Sinai. At all these institutions, he focused on ho

Today's guest is Paul McNamara, CEO and Founder at PAMT Consulting. Founded in 2016, PAMT Consulting is a customer-centric consulting firm that is dedicated exclusively to ServiceNow, while also valuing family, inspiration, growth, flexibility and excellence. The company are committed to exceptional customer experience and are focused on the success of their clients and employees. PAMT Consulting will help your organization achieve optimal operations in all areas of your business using ServiceNow. Bringing over 20 years of experience in enterprise applications, with 15 of those years dedicated solely to the ServiceNow platform, Paul has supported many companies as they embrace the digital workflow revolution. He has leveraged his in-depth technical knowledge and business acumen to help companies realize their growth goals and maximize their ROI. Today, Paul, along with his wife Angie, work together to ensure that PAMT Consulting remains a dynamic and friendly workplace for all. In this episode, Paul talks

Today's guest is Sujoy Ganguly, Chief Technology Officer at Sports Info Solutions. SIS was founded on the belief that decision making in sports could be improved and that they could help teams win more games through the use of better data, analytics and technology. That belief has been validated repeatedly since their founding in 2002 as SIS continue to revolutionize the way the game is played on and off the field. It is their mission to enrich and optimize the decision-making process for sports teams, sportsbooks and sports fans. SIS are proud to become leaders in collecting, analyzing and distributing the deepest data sets and insights to professional sports teams across the MLB, NBA and NFL. The company has evolved to include former professional and collegiate athletes, coaches and scouts, alongside their best in class technology and research analysts. SIS are now doubling down on what’s made them successful by further advancing their data, technology, insights and partners as they drive forward the ne

Today's guest is Nicolas Sauvage, President at TDK Ventures. Founded in 2018, TDK Ventures is a Corporate VC firm investing globally in early-stage hard-tech projects - serving entrepreneurs, the ultimate Impact Scalers, who are creating a new era of sustainability and social value. From enabling sustainable energy solutions to accelerating advanced materials breakthroughs to ensuring wider availability of sophisticated healthcare technologies, TDK Ventures is actively searching for solutions for difficult problems. The TDK VC firm believes in a sustainable world where digital, energy, and environmental transformation will improve billions of lives. It's their mission is to help accelerate learning, bring meaningful contributions to society, and invest in startups with similar ideals. They deliver meaningful financial results with their co-investors and bringing new, powerful, transformational business opportunities to TDK. By focusing on Scaling Impact, they ensure a sense of purpose and a sense of u