Ai In Action

Today's guest is Patrick Wilson, Director of Software Engineering at ServiceNow. Inside and outside their organizations, ServiceNow's customers trust a single, AI enabled-platform to free people to do their best work. This AI platform offers apps that can predict issues, automate processes and create time for innovation. 85% of the Fortune 500® have modernized their technology with the ServiceNow platform. In the episode, Patrick talks about: His career journey to leading ServiceNow's dev team, How Developer Enablement modernizes ServiceNow's scripting and development tools, ServiceNow’s SDK to enable local, code-based app development, ServiceNow IDE’s cloud-based, integrated and accessible development environment, ServiceNow's AI code assist tool boosts development efficiency, How ServiceNow integrates pro code with no-code tools effectively, Making ServiceNow accessible for JavaScript developers, Possibilities of integrating generative AI into ServiceNow products, How to reach out to the ServiceNow communit