Ai In Action

Today's guest is Holly Snyder, Director of Consulting at The Anti. Founded in 2017, The Anti realized traditional HR technology consulting desperately needed an overhaul. The company grew a team with expertise in real world HR process design and technology implementation, they aggregated and refined the best practices they had already proven elsewhere, they rejected traditional friction points and they changed consulting culture for the better.  Born from a genuine desire to do better, The Anti deliver measurable value for talent leaders in less time. As the only elite ServiceNow Partner committed to the employee experience workflow products, The Anti enable the current goals and transformational talent visions for many of the world’s most attractive brands. Their unique expertise in the HR Technology industry helps their customers mitigate risk, speed delivery, save valuable resources and anticipate what employees want next as they design employee experiences using ServiceNow. In this episode, Holly talk

Today's guest is Derrick Stuckey, Co-Founder and Chief Data Scientist at Precedent. Founded in 2022, Precedent uses technology and data solutions to streamline attorney-handled claims. Transparency, standardization and automation is significantly lacking in the current process and Precedent's goal is to reduce administrative tasks, eliminate endless back and forth, and minimize stalemates. This saves insurance carriers and law firms money while reducing errors and helps both parties work more efficiently, ensuring fair and reasonable settlement outcomes. Derrick is an experienced data scientist with over 10 years of technical experience in a variety of development and information processing environments. He has a rigorous academic background in statistics, machine learning and optimization techniques, as well as communications skills honed in multiple roles providing analytical support to senior decision makers. Derrick is passionate about using data to drive better decisions. In today's episode,

Today's guests are Theonie Anastassiadis, Co-Founder and Chief Innovation Officer & Stephen Eichhorn, Principal Scientist at Alltrna. Founded in 2018, Alltrna is the world’s first tRNA platform company to decipher tRNA biology and pioneer tRNA therapeutics to treat thousands of diseases. The company has an unprecedented opportunity to advance a single tRNA medicine to restore disrupted protein production, regardless of target, for thousands of diseases with the same underlying genetic mutation. Alltrna have successfully applied machine learning to reveal the unique language of tRNA biology. This language is larger than the number of atoms in the universe and turns powerful biology into programmable medicines. Their first-in-field platform integrates learnings across tRNA biology and the modality space to unlock tRNA’s full therapeutic potential and design tRNA oligos with desired therapeutic properties. In today's episode, Theonie and Stephen talk about: Their background and journey to now, An ove

Today's guest is Derek Nohr, Director of ServiceNow at Avalara. Founded in 2004, Avalara aspire to be part of every transaction in the world. With their tax compliance software solutions, your business can automate manual processes and reduce errors, while increasing compliance and saving time and money. Businesses of all sizes use Avalara to help with tasks throughout the tax compliance process, including registration and licensing, calculation, document management, reporting and e-invoicing. In this episode, Derek will discuss: His role & how he got into the world of ServiceNow, Prioritizing automation, employee experience and ServiceNow updates, Using the platform for workflow solutions and advanced AI adoption at Avalara, How ServiceNow enhanced their processes, efficiency and automation, His advice to focus on maintenance and smart customization in ServiceNow, Building a winning ServiceNow team on a foundation of trust, The potential of AI on the ServiceNow platform, His advice to work hard with

Today's guest is Jason Park, CEO at Empress Therapeutics. Founded by Flagship Pioneering in 2020, Empress makes the discovery of effective, easy-to-take, value-driven medicines more productive with a platform that finds starting points for drugs inside the human body. The company built a proprietary product platform called Chemilogics to canvass the untapped universe within the human body of chemistry encoded in DNA and pioneer a new paradigm in small molecule drug discovery with tremendous potential value to patients and society. Empress ask big questions in pursuit of novel solutions. They operate at the intersection of the latest advances in genomics, synthetic biology and AI/ML with the expectation that these disciplines, harnessed by their ingenuity, hold the answers to finding effective medicines at a fraction of time and cost. The implications of the team's work will be profound and the journey to get there will be exhilarating. Together, Empress are using the chemistry inside each of their emp

Today's guest is Victor Chen, Principal Product Manager – Conversational and Generative AI at ServiceNow. Based in San Francisco, Victor is experienced in product, customer success and technical marketing in cloud enterprise software, chatbot and mobile platforms. He has shipped highly adopted features, released and managed mobile apps, and created technical content and videos used by thousands of developers, partners and customers. In his spare time, he enjoys reading, running and playing the piano. In this episode, Victor will discuss: An overview of his current work with ServiceNow, ServiceNow’s AI history, acquisitions and customer focus, How Customer needs drove AI solutions for productivity, His Generative AI solution in the Vancouver release, Implementing "text to report" for simplified custom report generation, Integrating AI into existing products for enhanced problem-solving, Customer trust, transparency and feedback-driven improvement focus, Code assist and Generative AI enhancing the

Today's guest is Russ Sacks, Co-Founder & EVP of Data Science and Special Projects at Kythera Labs. Founded in 2019, Kythera Labs' data scientists, engineers, statisticians and domain experts are dedicated to building solutions that efficiently collect, organize, standardize, improve and transform data. The company are empowering the Healthcare and Life Sciences industries to uncover insights that lead to better patient outcomes. Russ leads the Data Science and Operations Research team at Kythera Labs. He has over 20 years of experience in operations research, process excellence, data science, and software development. He has implemented data science models and predictive analytics to manage diseases, utilization and revenue cycles at numerous healthcare organizations. Russ is also a Certified Lean Six Sigma Master Black Belt. In today's episode, Russ talks about: An overview of Kythera Labs, Challenges in working with Healthcare data, Problems the Data Science team are solving in this space,

Today's guest is Aaron Rzepka, Senior Director of IT Service Delivery at the NFL. The National Football League is America's most popular sports league, comprised of 32 franchises that compete to win the Super Bowl, the world's biggest annual sporting event. Founded in 1920, the NFL developed the model for the successful modern sports league, including national and international distribution, extensive revenue sharing, competitive excellence and strong franchises across the board. Celebrating 10 years with the NFL this month, Aaron is a hard-working management professional with outstanding experience within the field of Information Technology, skilled at offering workable solutions to challenging problems, creating the possibility for successful projects and leading by example. He holds a unique combination of strong technical, interpersonal and management skills; as well as expertise in building teams and managing projects. In this episode, Aaron will discuss: The role of ServiceNow in the NFL,  A

Today's guest is Tom Watson, President and CEO, Founder at AMI in Seattle, WA. Founded in 2003, AMI is a team of curious, brave, honest, hardworking people who make rock star ninja warrior heroes of asset managers. AssetTrack has led the industry as the most innovative hardware asset management product since they started the company nearly 20 years ago. What started as a simple scanning solution has grown into a management system that addresses every aspect of hardware asset management. An experienced ITAM expert, Tom's aim was to help companies accurately track their IT hardware in real-time, all the time. Tom and his team developed AssetTrack software and made sure it worked better than anything else available. It was his goal was to create software that’s easy to use in the field, adaptable to the needs of a global enterprise and delivers accurate data that can be trusted. Expert consulting delivered with care is why companies like United Airlines, Nike, Lockheed Martin, Kaiser Permanente trust AMI

Today's guest is Ripley Martin, Chief Strategy Officer at Intelycare. Founded in 2014, IntelyCare is the most comprehensive healthcare talent platform where care settings of every kind can promote their unique value and every type of work need to the largest community of quality nurses looking for opportunities that better fit their lives. By providing nursing professionals with the possibilities, education and resources needed to find true fulfilment in their jobs and their lives, Intelycare can help overcome the nation’s healthcare labor crisis and elevate care for all. Ripley brings significant experience across the intersection of strategy, healthcare and technology to IntelyCare, having led both large enterprises and start-up teams throughout his career. He is responsible for leading the vision and execution of Intelycare's strategic initiatives to reimagine clinical staffing and workforce management. With over 15 years of experience in healthcare and technology-enabled services, he has a proven

Today's guest is Yolanda Inchauregui, Senior Manager, Support Account Management Services at ServiceNow. Based in Washington DC, Yolanda is a Project and Relationships Manager with over ten years of experience in enhancing processes and key relationships, reducing operating expenses, and eliminating unused resources. Yolanda is focused on managing diverse teams, relationships, and expectations with a record of success in high-pressure environments. She is a producer and presenter of data visualizations and briefs, to senior civilian and military leadership, that precisely lay out strategies for improvement, change management and successful execution.  In this episode, Yolanda discusses: How she got into the world of ServiceNow  An insight into her role as Support Account Manager  Bringing success through a great team, trust, prioritization and handling pressure  How ServiceNow supports veteran inclusion and career development  Challenges in helping veterans transition to corporate jobs   How international

Today's guests are Sebastian Mayer, Managing Director & Simon Grunewald, Manager at Protiviti in Germany. Founded in 2002, Protiviti is a global business consultancy that provides deep expertise, objective insights, a tailored approach and unique collaboration to help leaders face the future with confidence. The company's consulting services cover critical business issues in the areas of technology, business operations, analytics, risk, compliance, transactions and internal audit. Sebastian has over 12 years of experience in IT consulting, information security, IT audit and SAP & ServiceNow Advisory. Currently, he heads Protiviti's areas of Technology Audit and Technology Architecture & Operations. Simon is a Subject Matter Expert at Protiviti in Business Development, responsible for digitally optimized and automated process flows via the ServiceNow platform. He pursues an approach of value-adding and goal-oriented communication in his work in order to ensure the best possible and sust

Today's guest is Georgios Ouzounis, Head of AI Research at Atlas AI. Founded in 2018, Atlas AI brings together world class machine learning talent and deep domain expertise to develop software that allows customers to plan and monitor high stakes investments including infrastructure development initiatives and market expansion programs. It is their mission to monitor drivers of economic development across the emerging markets so that financial capital can advance societal well-being.  Georgios is a technologist, visionary and thought leader with over 24 years of experience in the front lines of scientific research, engineering and entrepreneurship in the hi-tech industry and across seven countries. Motivated by the quest for excellence in business practices and recognized for innovation, strategy and delivery, he has been driving corporate growth in the geospatial, intelligence, medical, healthcare, insurance, financial and consumer electronics sectors through leadership and technology.  In today's ep

Today's guest is Gregory Garrett, Vice President, Cybersecurity at Peraton. Founded in 2017, Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. It is their company's mission to protect and promote freedom around the world. Gregory is a global business and technology leader who has led the P&L, and strategic business planning and execution of over $40 Billion of high-technology contracts and programs in the public and private business sectors worldwide. He has served as the President and General Manager of three IT and Cyber companies, Global CISO & Head of Global Cybersecurity for BDO international, and CIO and CISO at Lucent Technologies. Gregory is also a Best-Selling Author of 24 published Business Books, includin

Today's guest is Larry Larmeu, Director, UK ServiceNow Practice Lead at Deloitte. Based in London, England, Larry is an enterprise technology transformation leader with experience on both the consulting and industry sides. This experience has given him the unique perspective of having defined strategy and led implementations in over 100 different organizations throughout his career, ranging from four employees to 400,000, in a host of different industries and geographies. An avid learner and proponent of job rotation, Larry started his career in IT support and infrastructure, eventually moving into process design and software development, along the way growing his technology and leadership skills. In his current role with Deloitte, Larry leads the overall UK strategy, sales and delivery for the UK market. He is also part of the global ServiceNow Financial Services team, leading their go to market narrative, as well as their proposition around ServiceNow Financial Services operations. In this episode, Larr

Today's guest is Dr. Troy Barnes, Vice President of Operations at CALIBRE Systems in Virginia. Founded in 1989, CALIBRE has over 30 years of operational excellence and history as a trusted-advisor, collaborating with clients to solve their toughest mission-related challenges. It is their vision to be a respected leader creating innovative solutions for their clients, inspiring their employees and enhancing their communities. The company's goal is to enable their clients’ success by providing innovative management consulting and digital transformation solutions. As VP of Operations, Troy provides leadership and support to employees, programs and company leadership to help attain growth and profit for the business. He supervises organizations by coordinating and directing activities consistent with established policies, goals and objectives. He is also responsible to assess opportunities to produce ROI while implementing better procedures and management methods to optimize workflow. Troy also directs an

Today's guest is Andrew Gallimore, President/CRO at Flowolf in Cincinatti, Ohio. Flowolf supercharges your ServiceNow experience by customizing the NOW platform to fit your business needs and goals. With more than 60 years of combined ServiceNow platform experience, their managing team designs simple, easy to use processes and workflows for fast, efficient team adoption and accelerated ROI. Flowolf Makes Business Better through product, service and integration. They build solutions to simplify everyday work life that work seamlessly with the Now platform, while their implementation and support services help grow and maintain both Flowolf and ServiceNow brand products and areas. Flowolf's integrations help connect the disconnected - not only product to product, but also product to solution and/or solution providers. In this episode, Andrew discusses: His background and current work with Flowolf, Macro-trends he is seeing in the sector, Why ServiceNow is the platform of choice, How ServiceNow can benefi

Today's guest is Marcel Horn, Practice Lead ServiceNow at Contec-X GmbH. Founded in 2002, Contec-X offer first-class software solutions for IT, product/project development and innovation-oriented company areas. These solutions are based on the standard software Clarity PPM® and/or the ServiceNow platform, which Contec-X adapt for your company as an authorized and certified partner. It is the company's mission to implement software solutions to digitize and optimize processes so that you and your company achieve better results! Marcel is a seasoned IT professional with over 10 years of comprehensive experience in IT Service Management, Project Management and Enterprise Architecture. He has led high-performing teams in companies like Contec-X GmbH and ins-pi GmbH, demonstrating excellence in implementing ServiceNow applications, integration and configuration. His expertise is further supported by a strong foundation of ServiceNow certifications, and proficiency in using UPM·X, Designer and FREELUCY appl

Today's guest is Craig Mermel, President and Chief Product Officer at Precision Neuroscience. Founded in 2021, Precision Neuroscience's mission is to bring life-changing brain technology to millions of people by unlocking the potential of brain–computer interfaces with minimally invasive, high resolution neural implants. While brain–computer interface technology (BCI) has exciting implications for the future of computing, everything Precision do is geared towards creating tangible, near-term benefits for people suffering from neurological disorders. Scientists conducted the first successful experiments in BCI technology in the early 2000s. Paralyzed people have used this technology to control robotic arms, play video games and send messages with their minds alone, but it has yet to move beyond small-scale research settings and into mainstream medical practice. Precision is taking BCIs into the next era by creating these powerful implants that will revolutionize treatment for neurologic diseases. In to

Today's guests are Glenn van Kooijk, Senior Solutions Architect at Artisan Studios and Amanda Salem, Compliance and Ethics Portfolio Manager at Southwest Key Programs. With over 20 years of experience in the IT industry, Glenn specializes in digital transformation, portfolio management and innovation. In his current role, Glenn builds, influences and drives the adoption of technology solutions that enable their client’s business priorities. He leverages his skills in agile, ERP, ITSM, ITBM, and other tools and frameworks to deliver high-quality solutions. Amanda has over ten years of experience in managing portfolios and projects driven by business leaders and C-suite personnel. She has a strong background in solution architecture, transforming ideas into technology-driven solutions that drive business innovation. Amanda is recognized for her ability to enhance organizational efficiency by aligning business processes and technologies, resulting in cost savings, improved performance and strategic flexibili