Ai In Action

Today's guest is Brandon Rice, Chief Product Officer at Weave. Founded in 2023, Weave Bio is an AI-native regulatory automation management platform redefining regulatory submissions for novel therapeutic candidates. Designed for pharma, biotechs, CROs and consultants, the Weave Platform streamlines regulatory document preparation and lifecycle management by automating initial draft documents, extracting key insights and integrating study data into a seamless, AI-enabled workflow.The platform accelerates regulatory processes, enabling faster drafting, high-quality reviews and compliance with global standards. AutoIND, widely adopted for preclinical IND submissions, earned the “Biotech AI Innovation of the Year” award. With AutoCT, Weave expanded capabilities into clinical-stage submissions, building the foundation for a singular AI workbench for the entire therapy lifecycle.In this episode, Brandon talks about:His journey from bioinformatics to impactful startups and product innovation,Their focus on automatin

Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.In the episode, James talks about:His experience from IT veteran, ServiceNow expert, consultant & asset management leader,Jade Global as a trusted integrator and growth in ServiceNow,Reshaping J

Today's guest is Eshan Chordia, Co-Founder atLumino. Founded in 2023, Lumino is on a mission is to enable the power of AI for every human. They do this by building infrastructure for AI - a more open, efficient, accessible and cheaper infrastructure powered by blockchain and crypto. Through their serverless ML training platform and decentralized ML training protocol, they offer a serverless SDK for LLM fine-tuning, with compute that is up to 80% cheaper than AWS/GCP.In this episode, Eshan talks about:How his passion for tech led to startups and innovation,Lumino’s mission to make AI open, efficient and accessible for all,How affordable AI compute benefits researchers, students and businesses,Their small, skilled team that builds innovative AI and blockchain products,Building fast and efficient AI infrastructure for affordable innovation,Seeking top AI talent and key support roles,Their open-source AI work, challenging problems and impactful culture

Today's guest is Amarjeet Pal, ServiceNow Platform Architect at Advania UK. Advania empowers people to create sustainable value with the clever use of technology. As one of Microsoft’s leading partners in the UK - specialising in Azure, Security, Dynamics 365 and Microsoft 365 - Advania have become a specialist at helping customers get the most out of their investment. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers.With over nine years of experience in ServiceNow, Amarjeet has successfully delivered enhanced solutions for various ITSM products. In his current role, he designs, implements and customizes Service Management solutions for large and complex infrastructures. He leverages his domain separation expertise to ensure security, scalability and efficiency for multiple clients and environments. Amarjeet was recognized as a ServiceNow Community Rising Star in 2023 and 2024 for his contributions to the ServiceNow commun

Today's guest is Chester Leung, Co-Founder and Head of AI Platform at Opaque Systems. Founded in 2021, Opaque is the confidential AI platform unlocking sensitive data to securely accelerate AI into production. Created by world-renowned researchers at the Berkeley RISELab, Opaque’s user-friendly platform empowers organizations to run cloud-scale, general purpose AI workloads on encrypted data. Opaque Systems supports a world where the accelerated adoption of AI transforms businesses and organizations, unlocking the immense value of their sensitive data without sacrificing privacy or sovereignty. Opaque empowers organizations and people to harness AI confidently and securely, driving human progress while maintaining absolute data privacy and sovereignty. In this episode, Chester talks about: How Opaque started from Berkeley research on secure collaborative learning, Opaque’s focus on accelerating AI adoption by solving data privacy challenges, Using confidential computing to ensure private, secure AI applicatio

Today's guest is Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow. Founded in 2003, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster and better ways to make work flow. Their aim is to allow employees and customers to be more connected, more innovative and more agile, therefore creating the future we imagine. Jonathan is a trusted technology thought leader, advisor to executives and mentor. As the Principal Digital Strategist for the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Previously, he was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments. In the episode, Jonathan talks about: His

Today's guest is Jason Truppi, Co-Founder at ForceMetrics. Founded in 2020, ForceMetrics is the only proactive decision-assist platform for first responders, delivering real-time, actionable insights that enhance officer safety and improve community outcomes. It is their goal to make responders safer and more effective by transforming outdated public safety data processes by leveraging their AI-powered decision-assist platform, enabling public safety agencies to increase operational efficiency and better serve their communities. Jason is a technologist and entrepreneur with over two decades of experience at the intersection of public safety, cybersecurity and engineering. As a former FBI Cyber Special Agent, he investigated some of the largest national security and criminal cyber intrusion cases, gaining deep insight into the challenges facing modern public safety agencies. Now as the co-founder of ForceMetrics, Jason leverages his expertise in machine learning, data analytics and software engineering to

Today's guest is Philip Taphouse, ServiceNow VP and Centre of Excellence Head at NTT Data Business Solutions. Founded in 1989, NTT DATA Business Solutions drive innovation. From advisory and implementation, to managed services and beyond, they continuously improve SAP solutions and technology to make them work for companies, and for their people. ​​​​​​​With operations in more than 30 countries, the company has enabled thousands of companies become more efficient and effective during the last three decades. Philip exemplifies leadership and expertise in ServiceNow, driving the evolution of service operations and AIOps with unmatched proficiency. In his current role, which was assumed following Sapphire's strategic acquisition in 2023, Phil's vision and execution have set new benchmarks in the industry. With an illustrious career spanning over 17 years across diverse sectors, Phil's ability to deliver impactful results is unparalleled. He is a visionary, consistently staying ahead of industry curves and initia

Today's guests are Ali Sarilgan, CEO & Ozge Islegen-Wojdyla, CTO at EcoTrove. Founded in 2023, EcoTrove’s mission is to use technology to build a cheaper, greener and predictable energy ecosystem. They register as your automated energy agent to replace your utility bills with lower-cost, greener, fixed-price payment plans. Backed by leading Silicon Valley investors, EcoTrove are saving each customer an average of 7% off their power bills and 32% off their carbon emissions. CEO and Co-Founder Ali previously led corporate strategy for consumer technology companies and clean technology providers, and advised energy utilities. He also graduated with MS and BS from Stanford. CTO and Co-Founder Ozge is a former Assistant Professor at Northwestern and Stanford PhD focused on energy markets. She previously led statistical interventions and testing as Senior Data Scientist at Instacart. In this episode, Ali and Ozge talks about: Their career journey and passion to create AI for cleaner energy, Their AI-driven ener

Today's guest is Paul Turley, Senior Director | Ireland Enterprise Sales at ServiceNow. Paul is an experienced sales leader who has led the ServiceNow Enterprise business in Ireland since September 2021. Paul is a passionate believer in using the power of technology to transform organisations for the better by offering consumer grade employee experiences, world class customer service and enabling lower operational costs. With over 20 years of experience in the software industry, Paul has worked with many of the largest organisations in Ireland and internationally. He loves creating and working in high performing teams who drive each other to deliver outcomes for our customers and partners and developing long lasting relationships that are based on trust, mutual value and always striving to deliver what you say. In the episode, Paul talks about: His career journey to tech leader and ServiceNow professional, Being inspired by global ambition and innovative leadership, How ServiceNow streamlines workflows, bridg

Today's guest is James Milin, Co-Founder and Chief Executive Officer at Workhelix. Founded in 2021, the Workhelix platform gives executives the insights and information they need to harness the most powerful technology of the 21st century. Their software creates an interactive, dynamic roadmap tailored to your organization. The Workhelix product answers your key questions and helps you make confident decisions on Generative AI. James brings experience and DNA from top technology firms, including Google and Amazon. He previously co-founded a venture-funded AI platform business in the San Francisco Bay Area and was a founding member of the AWS Private Equity sales team. James has spearheaded digital transformations and cloud migrations for hundreds of mid-market and enterprise customers. In this episode, James talks about: His journey from social work into the tech world, Transforming enterprises with generative AI task-based solutions, Empowering businesses with AI insights and impact measurement, Helping orga

Today's guest is ServiceNow: Michael Thunberg, Managing Director Nordics at Plat4mation in Sweden. Founded in 2013, Plat4mation are a global IT consultancy company that makes work flow with ServiceNow. It is their goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, they future-proof their solutions by enabling customers to continually measure and improve performance. During his career, Michael has developed businesses to work as efficiently and lean as possible leveraging possibilities using IT as an enabler and leveraging the true potential of the companies data using the latest technologies, such as ServiceNow and advanced/predictive analytics. His industry experience includes helping large global corporations, public agencies as well as medium sized companies in different segments such as public sector, logistics and transportation, media, energy and more. In the epi

Today's guest is Sumayah Rahman, Director of Data Science – Machine Learning and Infrastructure at Cedar. Founded in 2016, Cedar came to their co-founder after a nightmarish personal journey through the healthcare system led to confusion, frustration and disappointment. One thing was clear: The system needed to change. Because when the patient experience is convenient and clear, it leads to significantly better outcomes for providers, payers and the people they serve. Cedar’s mission is to make healthcare more affordable and accessible through their consumer-friendly platform. Sumayah leads the Machine Learning and Data Infrastructure at Cedar, where they build data infrastructure and tooling that transforms and organizes data in a way that enables insights and data products. Furthermore, they work to improve the Cedar Suite by developing and deploying data-powered features that utilize machine learning and rules-based algorithms. Their ultimate goal is to create the best healthcare financial engagement platf

Today's guest is Scott Carver, ServiceNow Product Owner at Rolls-Royce. Rolls-Royce have been at the forefront of innovation for more than a hundred years, helping to power, protect and connect the modern world. Today, they are working on a multi-year transformation to unlock their full potential. They're building on their enduring, distinctive strengths to create a high-performing, competitive, resilient and growing Rolls-Royce. They will continue to design, build and maintain systems that provide mission-critical power to customers. Scott has worked with Rolls-Royce for the past 16 years, including serving as a ServiceNow Platform Owner since September 2021. Scott and his team enable more than 40,000 people to access help and support from Group Business Services (including HR, Finance, Procurement and Workplace). He is passionate about delivering moments that matter and providing effortless journeys through digital experiences in the ServiceNow platform. In the episode, Scott talks about: His 16 years at Ro

Today's guests are Jon Klonsky, Co-Founder and CEO & Amarja Deshpande, ServiceNow Engineering Practice Head at HaloKinetic. Founded in 2023, HaloKinetic are exclusively dedicated to implementing ServiceNow solutions that exceed expectations and deliver measurable outcomes. Their approach combines hands-on expertise with a deep understanding of platform best practices. HaloKinetic don’t just deliver implementations, they tailor holistic strategies that focus on organizational impact for clients. In the episode, Jon and Amarja talk about: Their background and journey to HaloKinetic, HaloKinetic as a Boutique ServiceNow partner focusing on mid-market, How their lift accelerator streamlines IT solutions tailored for law firms, Their rigorous hiring, strong culture and growth opportunities, How Gen AI in ServiceNow impacts speed, efficiency and automation, Their focus on prioritizing relationships, quality and innovation, Plans for growth over the next few years

Today's guest is Stephen Bailey, Chief Technology Officer at Chainbridge Solutions. Founded in 2010, Chainbridge Solutions is a woman-owned small business specializing in workforce security software solutions for the public sector. Their solutions have been rigorously tested and implemented across numerous government agencies and organizations, incorporating optimal PERSEC workflows that align with government regulations and industry best practices. Stephen is crucial in driving the technical, strategic and innovation efforts at Chainbridge Solutions. With over 25 years of experience in the Federal IT sector, Stephen brings a proven track record in technology integration. Stephen leads the R&D team, which incubates new ideas and innovations to enhance Chainbridge Solutions’ application modernization capabilities. He is the driving force behind the company’s technological evolution, consistently aligning IT strategies with the ever-evolving demands of the digital landscape. In the episode, Stephen talks ab

Today's guest is Nerys Mutlow, Senior Cloud Advisory Executive & Managing Director - Leading ServiceNow Business Group UK&I at Accenture. Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. They are committed to creating positive change around the world and ensuring they act as responsible business leaders for their people, their clients and the communities they call home. Nerys is an experienced senior business leader and executive, strategist and enterprise architect with extensive experience leading businesses and delivery organisations in the IT and services industry. She has expertise building and leading large technical and consulting businesses, and driving tangible improvements which enable the rapid growth and profitability of the business. In her current role, Nerys is responsible for their sales an

Today's guest is Andrea Kis, Strategic Partner Director at Capgemini UK. As a leading strategic partner to companies around the world, Capgemini have leveraged technology to enable business transformation for more than 50 years. They address the entire breadth of business needs, from strategy and design to managing operations. To do this, they draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering and platforms. Andrea is a recognized service management expert, who specializes in enterprise service management, operating model and service design, transformation, innovation and customer experience, including the design and mapping of human centric services and user journeys. She is an experienced program and project manager, who has delivered and managed global consulting engagements in various industries and sectors. Andrea is also an active speaker who has presented at numerous conferences and industry forum

Today's guest is Jeff Mondick, ServiceNow Platform Leader at Silver Tree Consulting. Founded in 2014, Silver Tree brings best-practice change management, process optimization and solution & service integration to streamline IT Operations. By providing continuous improvement and innovation, they deliver the most effective business outcomes with lowest possible TCO. It is their mission to enable Mid-Market and Non-profit organizations to reach their full business potential through technology.  Jeff is a visionary leader with a passion for using ServiceNow and AI to solve IT's most complex problems, and a focus on groundbreaking methodologies to rapidly implement new and exciting capabilities and technologies. Jeff has over 13 years of experience implementing and supporting ServiceNow, including multiple enterprise implementations, organization design, leadership, and strategy. This experience includes implementing and supporting some of the largest and most complex instances of ServiceNow. In the episode, J

Today's guest is Erika Flora, President/CEO at Beyond20. Founded in 2006, Beyond20 is a ServiceNow Elite Partner on a mission to change work life. They deliver on that promise through training, advisory and implementation services, empowering their clients to accelerate organizational transformation and see rapid time to value through ServiceNow. Their platform migration expertise ensures their clients migrating from legacy platforms are able to achieve the benefits of the NOW platform without data loss or business disruption. Erika is a  microbiologist turned Project Manager turned Entrepreneur, currently serving as President and CEO of Beyond20. She found her passion in her first job as a PM, where she got the chance to lead an organizational transformation. She saw, firsthand, the dramatic improvements an organization could make in addressing their people, process and technology issues. What "gets her up in the morning" is the chance to help their customers grow, learn, think in new ways, and become dramat