Helpdesk Nightmares

Episode 92: Is It Turned On?Is it turned on? You know... the printer/computer/speaker that "doesn't work?"FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 91: USBMark, Cody, Dave and AJ talk about all sorts of fun with USB! From the history of USB's humble beginnings to USB C and more. Join us, won't you?FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 90: AutosaveMark, Cody, Dave and AJ talk about how Autosave can be awesome - and also the worst. We do our usual Quiz Games and Yahoo Answers!FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 89: Live from IdahoThis week Mark is in Idaho at Halfway Network HQ, Cody and Dave join us for a tech issues-filled episode! We do our usual games, and talk helpdesk with one of the Halfway Network's resident helpdesk techs, Khayman!FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

BONUS: Ruby RidgeThis is a story all about how - Randy Weaver and his family got hooked up with Nazis and 1/3 of his family ended up killed. Not our typical Helpdesk Nightmares tale, but here's a bonus with Mark from this show and Jay from Halfway to Thundertown where we talk about how a weapons charge turned super, super bad fairly quickly.If you're a Patron you can hear another bonus about the history of the QWERTY keyboard over there (link below).FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 88: MutedMark, Cody, Dave and AJ talk about audio issues when the actual issue? Audio is muted.Speaking of audio issues, the first upload didn't save Dave or Cody's audio! So that's kinda fun. Download it again on your podcatcher and you should be golden.Redditshttps://www.reddit.com/r/talesfromtechsupport/comments/d1yjf5/never_forget_the_basics/https://www.reddit.com/r/talesfromtechsupport/comments/7er0vc/muted/FIND US ONLINEHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comTwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 87: Business Continuity Plan Mark, Cody, Dave and Mr. Hnaknaw talk Business Continuity Plans and do our typical games, Yahoo Answers, and more! FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!

Episode 86: Technically Correct Mark, Cody, Dave and AJ talk about users who are technically correct, but... somehow still wrong. Reddits https://www.reddit.com/r/talesfromtechsupport/comments/cqxbv9/well_youre_not_wrong/ https://www.reddit.com/r/talesfromtechsupport/comments/4487c8/i_mean_youre_not_wrong_but_no_wait_youre_wrong/ https://www.reddit.com/r/talesfromtechsupport/comments/ckuqch/customer_is_always_right_even_when_wanting_you_to/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses! Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 85: Shortcuts Mark, Cody and special guest (Mark's husband) AJ talk about shortcuts this week! You know, when users decide they know how to make their own shortcut... but actually make a copy of an original file and make shortcut of the copy no one has access to? And that kinda thing. Reddits https://www.reddit.com/r/talesfromtechsupport/comments/cqz1w9/the_mystery_deleter_strikes/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses! Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 84: Teacher Nightmares Mark, Cody and Dave talk Teachers (since both their wives are teachers) in this week's Helpdesk Nightmares! Some of us have to support schools and teachers for IT. And it can be... awful. Reddits https://www.reddit.com/r/talesfromtechsupport/comments/c6bee9/if_you_cant_do_teach/ https://www.reddit.com/r/talesfromtechsupport/comments/4vstvw/whats_the_password_for_this_paper/ https://www.reddit.com/r/talesfromtechsupport/comments/cbpu3n/teacher_couldnt_handle_my_answer_as_an_intern/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Join our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses! Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public do

Episode 83: Peripherals Mark, Cody and Dave talk mice and keyboards - users who think you need to place the computer mouse on the screen, or who believe just moving the caps on the keys makes the keyboard letters change. Reddits https://www.reddit.com/r/talesfromtechsupport/comments/c65xzr/lady_calls_having_mouse_troubles/ https://www.reddit.com/r/talesfromtechsupport/comments/c665yj/my_keyboard_isnt_working_right/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Mark, Cody and Dave talk about the pain of inbox rules. When they work, they're amazing. When a user sets them up themselves, emails can suddenly go missing. Episode 82: Inbox Rulez Reddits https://www.reddit.com/r/talesfromtechsupport/comments/c6k9s0/i_dont_like_to_feel_lonely/ Links https://www.engadget.com/2019/08/01/fitbit-versa-2-smartwatch-with-alexa-and-oled/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Mark, Dave and Cody talk about how reading is hard this week. We also briefly mention our upcoming Patreon and the Patreon for the other Halfway Network shows. Episode 81: Street Cody Reddits https://www.reddit.com/r/talesfromtechsupport/comments/c672xj/another_user_not_reading_a_display/ https://www.reddit.com/r/talesfromtechsupport/comments/c5rbyr/the_literal_job_i_was_hired_for_at_my_university/ https://www.reddit.com/r/talesfromtechsupport/comments/cdxmdm/thats_not_how_anything_works_fired_employee/ Links https://bgr.com/2019/07/22/new-smartwatch-design-foldable-display-expands-oppo-patent/ https://nypost.com/2019/07/17/faceapp-security-concerns-russians-now-own-all-your-old-photos/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All o

Airplane mode! The gang's all here, and we talk about what some users are mystified by... airplane mode. Did you know your connection to data doesn't work when you turn airplane mode on? Weird. Episode 80: Airplane Mode Reddits https://www.reddit.com/r/talesfromtechsupport/comments/c60272/little_picture_of_an_airplane/ https://www.reddit.com/r/talesfromtechsupport/comments/6g8d02/i_cant_access_none_of_it/ https://www.reddit.com/r/talesfromtechsupport/comments/7e903e/airplane_mode_and_a_little_swiping_for_fun/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Mark is on vacation this week so Dave and Cody take the helm. Or as our show outline said, "The Inmates Have Taken Over the Prison" Episode 79: Home Alone FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Mark, Cody and Dave talk Regedit this week. It's a powerful thing, but in the wrong hands....... disastrous. Episode 78: Regedit LINKS https://www.reddit.com/r/talesfromtechsupport/comments/30dixc/embarrassing_choice_of_words_twice/ https://www.reddit.com/r/talesfromtechsupport/comments/3pkrjk/tech_support_gets_it_wrong_sometimes/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

This week Mark, Cody and Dave review our usual reddit stories, yahoo answers, and cover.... recycling? Episode 76: Recycle LINKS https://www.reddit.com/r/talesfromtechsupport/comments/c237t3/my_computer_wont_open_i_think_the_lock_is_broken/ https://www.reddit.com/r/talesfromtechsupport/comments/c24q20/it_keeps_happening/ FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Cody can't pronounce the word "mirror." He also has a shocking revelation about restrooms. And we talk about users who have all sorts of ideas about what it means that something "disappeared." Episode 75: Black Meer & Disappeared LINKS https://www.reddit.com/r/talesfromtechsupport/comments/48wkfu/umm_my_internet_disappeared_from_my_pc/ https://www.reddit.com/r/talesfromtechsupport/comments/1gv5ma/help_my_emails_have_disappeared/ https://www.reddit.com/r/talesfromtechsupport/comments/8zw9u8/my_email_keeps_disappearing FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Mark and Cody do a little bullshitting but mostly recap Chapter 1, Episode 1 of the hit Halfway Network show Drunken Arcanoughts! Check out Drunken Arcanoughts at www.halfwaynetwork.com and anywhere you download podcasts! Episode 74: Codyerday 3 & Drunken Arcanoughts FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Ok we know, Huawei isn't exactly a Helpdesk thing. But it affects our users, and could be fairly bad news in the near future should the ban continue, as far as BYOD goes. Episode 72: Huawei FIND US ONLINE Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com Twitter: @helpdesknight Instagram: @helpdesknightmares Website: https://www.helpdesknightmares.com and https://www.halfwaynetwork.com Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.