Synopsis
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
Episodes
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Brat Child vs. House Cleaner
22/11/2017 Duration: 13minA brat child or spoiled brat can wreak chaos on a house cleaners job. If your clients are the parents of a brat child you need to have a talk about the troubled teen. We Ask a House Cleaner cleaning advice for dealing with a destructive, violent and volatile brat child. If they are yelling expletives and you see a white flash you may be in danger. Remember they are just words. Angela Brown, The House Cleaning Guru says a maid reacting without a plan will lose control. The priority for house cleaning training and maid service training is to educate your staff. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the finest in-home service providers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/brat-child/ *** MORE VIDEOS LIKE THIS *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celeb
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House Cleaner Visits Family's Messy House
21/11/2017 Duration: 05minMessy House. You're going home for the holidays and your family has a messy house. Do you offer to help clean? We Ask a House Cleaner the protocol for relatives with a messy house when you are the house guest. Angela Brown, The House Cleaning Guru shares an opinion and a few tips instead of cleaning advice. "Show up as a guest, not a maid or a house cleaner. If you try to one-up them they will feel bad and become defensive. There will be animosity, competition, and anger. You're not getting paid to clean, and their priorities are not yours." Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best in home service providers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/messy-house/ *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgment
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Will Robots Replace House Cleaners?
20/11/2017 Duration: 05minWill robots replace house cleaners? We Ask a House Cleaner today about technology and things like the robot vacuum. Angela Brown, The House Cleaning Guru says robots already automate many of our household chores. Think about the dishwasher, dryer, and washing machines - all robots. Sure, they do the jobs quicker, faster and easier than humans, but you still need a human to finish chores. Automatic or not, there are all tasks that still need a maid to clean. House cleaning is not going away. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best in home service providers. *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgments About House Cleaners - https://youtu.be/HbHKoj7rq4I Will Robots Replace House Cleaners? - https://youtu.be/X9O3Zg7Ei-8 8 Cleaning Mistake
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8 Cleaning Mistakes You Might Be Making
17/11/2017 Duration: 08minCleaning mistakes you might be making while doing household chores. These top 8 cleaning mistakes are common family and homeowner goofs. Today we Ask a House Cleaner professional household tips and tutorials on how to avoid cleaning mistakes. Angela Brown, The House Cleaning Guru says anyone can be a savvy cleaner with a little cleaning advice. Today's sponsor is https://HouseCleaning360.com HC360 is a referral database of the best in home service providers *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgments About House Cleaners - https://youtu.be/HbHKoj7rq4I *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/cleaning-mistakes *** RESOURCES FROM THIS EPISODE *** Blue Magic 900 Carpet Stain & Spot Lifter - 22 oz. Aerosol Can - http://amzn.to/2zJX2JD 8 Cleaning Mistakes
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Judgments About House Cleaners
16/11/2017 Duration: 07minJudgments about house cleaners who chose to be a house cleaner are not helpful. Well-intending relatives make judgments like "you should go to college, get a degree, and get a real job. Be a responsible adult." We Ask a House Cleaner about judgments and opinions cleaning business owners face. Angela Brown, The House Cleaning Guru says running a maid service is just that. It's providing house cleaning services - not a tool to win parental approval. Be a savvy cleaner, get a job as a maid, make a career of it, it's an honest living and a good income. Today's sponsor is https://HouseCleaning360.com a.k.a. HC360 or House Cleaning 360 and is a referral database for home service providers. *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/jud
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Owning a Franchise - House Cleaning
15/11/2017 Duration: 07minOwning a franchise is a dream for some house cleaners and a reality to others. Some think owning a franchise is great because of name brand recognition, and national advertising. We Ask a House Cleaner about franchise pros and cons and upfront costs. Angela Brown, The House Cleaning Guru says no business startup is easy. But owning a franchise gives you access to tutorials and existing training. Franchise vs. start your own maid service? We've got tips. Today's sponsor is https://housecleaning360.com #HouseCleaning360 is a reference database that includes both franchise and independent home service providers. *** MORE VIDEOS ON THIS TOPIC *** Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs. Messy Houses - https://youtu.be/HYRiab7ldu4 Should I Hire Family for My House Cleaning Business? - ht
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Top 5 Reasons to Start a House Cleaning Business
14/11/2017 Duration: 05minStart a house cleaning business and be the boss. We Ask a House Cleaner the top 5 reasons to start a house cleaning business. House cleaners and maids start a house cleaning business because they need money now. They want flexible scheduling. The time is right to be a savvy cleaner. Angela Brown, The House Cleaning Guru shares business owner tips and tutorials for running a maid service. Small business and the business startup has never been easier. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best in home service providers. *** MORE VIDEOS LIKE THIS *** Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum - https://youtu.be/wmCpLk43Eic Fire My Cleaning Employee for Being Late and Laz
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Skipping Chores - Too Much Housework
13/11/2017 Duration: 07minSkipping chores because you have too much housework depends on your priorities and schedule. We Ask a House Cleaner about skipping chores or spending time cleaning exhausted and worn out. Angela Brown, The House Cleaning Guru says skipping chores is a matter of saying yes to this and no to that. A savvy cleaner even a DIY house cleaner needs habits that support not stress your life. Today's show sponsor is HouseCleaning360.com #HouseCleaning360 is a referral database of the best home service providers available. *** MORE VIDEOS LIKE THIS *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Skipping Chores - https://youtu.be/tZV3qQtRAos *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/skipping-chores/ *** RESOURCES FROM THIS EPISODE *** 30 Days to a Clean and Organized House: A complete guide to transforming you
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Ratings and Reviews for House Cleaners
10/11/2017 Duration: 09minRatings and reviews for house cleaners are a legitimate way to drive business to your door. Ratings and reviews are the social proof and validation that backs up word of mouth referrals. Today we Ask a House Cleaner how to get use a QR code to get ratings and reviews. Angela Brown, The House Cleaning Guru says a savvy cleaner can get customer feedback to market your cleaning business. Today's sponsor HouseCleaning360.com specializes in DIY referral marketing through online likes and reviews. *** MORE VIDEOS ON THIS TOPIC *** Best Books for House Cleaners - https://youtu.be/Jr3Ne3UdkQc Social Media Presence - Do I Need It If I'm Just a Maid? - https://youtu.be/0JV7VNqqIWk Cleaning Lady? I'm a Cleaning Specialist! - https://youtu.be/OqbmaY_p8Nk Reviews - Should I Turn Them Off? - https://youtu.be/ZG_J-SM9114 What Should I Wear to Bid Cleaning Jobs? - https://youtu.be/H9oB8v8LM7E What Your Cleaning Car Says About Your Company Image - https://youtu.be/LFd8zBqkqFg What is a Mulligan for House Cleaner, Maids, a
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Satisfaction Guarantee For House Cleaning Service
09/11/2017 Duration: 08minSatisfaction guarantee for house cleaners is one of your best marketing tools. Do you offer a satisfaction guarantee for your maid service or house cleaning business? Today we Ask a House Cleaner is it the responsibility of maids to offer a satisfaction guarantee and if so what does it involve? Angela Brown, The House Cleaning Guru gives tips in this house cleaning training on customer service. Today's show sponsor is https://HouseCleaning360.com. HouseCleaning360 is a referral database where you can find your next savvy cleaner. *** MORE VIDEOS LIKE THIS *** Protect Your Brand - https://youtu.be/dGfQNWKhjok Education - Do I Need a Degree to Run a Cleaning Business? - https://youtu.be/0GS-FvJC1Vg Best Books for House Cleaners - https://youtu.be/Jr3Ne3UdkQc Social Media Presence - Do I Need It If I'm Just a Maid? - https://youtu.be/0JV7VNqqIWk Cleaning Lady? I'm a Cleaning Specialist! - https://youtu.be/OqbmaY_p8Nk Reviews - Should I Turn Them Off? - https://youtu.be/ZG_J-SM9114 What Should I Wear to Bid Clea
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Customer Survey for House Cleaning Clients
08/11/2017 Duration: 08minA customer survey for house cleaning clients is a great idea. It's a chance to provide customer satisfaction. And you can do a customer survey before you even start the job. Today we Ask a House Cleaner about the best way to get a customer survey and feedback. Angela Brown, The House Cleaning Guru teaches in maid service training how to be a savvy cleaner and create a happy customer. Customer surveys are one way to clean my space and do a good job. Today's show sponsor is https://HouseCleaning360.com HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers. *** MORE VIDEOS LIKE THIS *** Over Saturation in The House Cleaning Business - https://youtu.be/Xow264XYYQg Part Time Expert - https://youtu.be/K5UhfH3xaDg Car Magnets - Do They Work? - https://youtu.be/LGgNcJKMJP4 Protect Your Brand - https://youtu.be/dGfQNWKhjok Education - Do I Need a Degree to Run a Cleaning Business? - https://youtu.be/0GS-FvJC1Vg Best Books for House Cleaners - https://youtu.be/Jr3Ne3UdkQc Social
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Mom Syndrome and House Cleaners
07/11/2017 Duration: 08minKEYWORDS FOR THIS EPISODE: Mom Syndrome Mom syndrome (could be dads too) is when mom meets the needs of others first. Mom syndrome is common among house cleaners and maids. Ask a house cleaner cleaning advice for maids who come home to a messy house. What about Mom? Mom needs a break too. Angela Brown, The House Cleaning Guru Addresses Mom Syndrome. It's not okay to take care of everyone else first. Moms priorities for self-care prevent overwhelm and make her a savvy cleaner. Today's show sponsor is https://HouseCleaning360.com HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers. *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/house-cleaners-mom-syndrome/ *** RESOURCES FROM THIS EPISODE
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Legal Issues for House Cleaners
06/11/2017 Duration: 06minLegal issues for house cleaners and maids - this should be part of your house cleaner education. Legal issues are not a matter of if in a cleaning business, but a matter of when. Ask a House Cleaner about lawsuits and who can sue for harassment? Or emotional damage, and other torts that you don't expect. Angela Brown, The House Cleaning Guru gives tips on having a legal budget for legal issues. And it's great cleaning advice. From one house cleaner to a maid, you can get sued for just about anything. And it's your job to protect you. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best and the brightest in-home service providers and the homeowners they serve. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/legal-issues-house-cleaners/ *** MORE VIDEOS ON THIS TOPIC *** Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be
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Deodorant - Hygiene for House Cleaners and Maids
03/11/2017 Duration: 08minDeodorant for house cleaners and maids should be part of your house cleaner training. Nobody should have to tell you two wear deodorant with an antiperspirant. But you Ask a House Cleaner what hygiene tips to tell your employees when they don't wear deodorant, reek of stench, and have bad breath. Angela Brown, The House Cleaner Guru breaks it down. You stink. Cleaning advice includes taking a shower to get rid of the offensive smell. Smelling clean is part of your company brand and makes you a savvy cleaner. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database. It's the world's most prominent home service providers and the homeowners they serve. *** MORE VIDEOS LIKE THIS *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cl
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Home Security Cameras Watch House Cleaners
02/11/2017 Duration: 06minHome security cameras are part of a house cleaner education. #AskaHouseCleaner about home security cameras and they will say homeowners watch and observe. It's more about protection for their house than watching the maid or the power to violate rights. Angela Brown, the house Cleaning Guru says cameras are everywhere. It's included now in maid service training because how you clean in front of home security cameras is part of your brand. Today's show sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best and the brightest house cleaners on the planet. *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cleaning Tests from a Rental Property Manager - https://youtu.be/YQYdtjmhTxw Driving Rule
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Client Doesn't Pay - House Cleaning Training
01/11/2017 Duration: 13minThe client doesn't pay for house cleaning and claims he forgot to pay. If your client doesn't pay for maid service, didn't leave a check, or has no credit card do you work for free or leave? Today we Ask a House Cleaner how to get paid for house cleaning when the client doesn't pay. Angela Brown, The House Cleaning Guru insists on using worksheets as a built-in payment system. Your worksheet is your invoice with price and guarantee. Today's show sponsor is https://HouseCleaning360.com HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers. *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cleaning Tests from a Rental Property Manager - https://youtu.be/YQYdtjmhTxw Driving Rules for House Cl
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Problematic Customer or Psychopath?
31/10/2017 Duration: 10minProblematic customer or psychopath? These mad, nutcase, house cleaning clients will make you wonder. A problematic customer is among the three types of customers a maid service will work for. The other two are difficult customers and high maintenance customers. But hands down, the problematic customer is the worst. Angela Brown, The House Cleaning Guru breaks it down in this maid service training. They give you impossible deadlines, micromanage your work, complain, and sometimes sue contractors. We Ask a House Cleaner about the insanity and havoc they wreak for house cleaners and maids. And what you should say when you quit. Today's show sponsor is https://HouseCleaning360.com HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers. *** MORE VIDEOS ON THIS TOPIC *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic Damage Control for House Cleaners -
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Problematic Customers Drive House Cleaners Insane
30/10/2017 Duration: 07minProblematic customers are among the three types of customers in house cleaning. The other two are difficult customers and high maintenance customers. But hands down, problematic customers are the worst. Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Here are 5 more signs to recognize if you have problematic customers. We Ask a House Cleaner about the insanity and havoc they wreak for house cleaners and maids. Should you try to make it work or walk away? Today's show sponsor is https://HouseCleaning360.com HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers. *** MORE VIDEOS ON THIS TOPIC *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic Damage Control for House Cleaners - https://youtu.be/eFHErJW-f5k Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg Three Types of Customers - https://youtu.be/FfH
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Three Types of Customers - House Cleaning
27/10/2017 Duration: 10minThree types of customers in house cleaning. 1: Difficult customers, 2: High maintenance customers and 3: Problematic. You will always have one of these three types of customers. Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Cleaning clients can make your life miserable if you don't know how to read them. We #AskaHouseCleaner about the three types of customers and learn that a savvy cleaner will learn how to communicate with each type. Today's show sponsor is https://HouseCleaning360.com #HouseCleaning360 is a business citation network for house cleaners and maids and housekeepers. *** MORE VIDEOS ON THIS TOPIC *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic Damage Control for House Cleaners - https://youtu.be/eFHErJW-f5k Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askah
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Wasting Time - House Cleaning Employees Waste Time
26/10/2017 Duration: 06minWasting time? Yes, house cleaning employees waste time and as the business owner, you pay. But what are the signs of your maid service wasting time or wasting company resources? Angela Brown, The House Cleaning Guru gives cleaning advice and house cleaning training. Maids are wasting money and wasting energy by not doing an inventory of cleaning supplies. And they are wasting time when they have to run to the store in the middle of a job. These tips and DIY Time saving strategies today on #AskaHouseCleaner Our show sponsor today is https://housecleaning360.com #HouseCleaning360 is a referral database of the best house cleaners and maids. *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cleaning Tests from a Rental Propert