Synopsis
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
Episodes
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It's Official - Business Documents for House Cleaning
15/12/2017 Duration: 09minIt's official you're in business and need documents for your house cleaning. It's official if you use verbal contracts to operate your maid service as well. We Ask a House Cleaner what binding agreement paperwork will reinforce the working relationship. Angela Brown, The House Cleaning Guru says it's official when you do your initial walkthrough with the homeowner. Agree to operate as client and maid and discuss rules and regulations. It's easier to reinforce a contract in writing between you and the customer. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database where you can find housekeepers and maids. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/its-official *** MORE VIDEOS ON THIS TOPIC *** No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs. Messy Houses - https://youtu.be/HYRiab7ldu4 Should I Hire Family for My
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Not Enough Time To Finish Cleaning The House
14/12/2017 Duration: 08min"There's not enough time to finish cleaning the house. I'm trying to grow my cleaning business and am paid by the hour vs. paid by the job. I told my client there's not enough time to clean everything and we had a confrontation and I lost the customer. " We Ask a House Cleaner tips to combat not enough time without sacrificing quality for quantity. Angela Brown, The House Cleaning Guru says limited time is an issue in housekeeping, house cleaning, and maid service. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 connects the best homeowners with the best service providers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/not-enough-time/ *** MORE VIDEOS ON THIS TOPIC *** Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0 Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/ng0YKLSE3No Grounded All Summer for Not Cleaning My Room - https://youtu.be/J5HNFjqJKQ4 Can
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Tips for House Cleaners and Maids
13/12/2017 Duration: 04minTips for house cleaners and maids are always appreciated. But who gets to keep the tips? Does the company owner get to share in the thanks? We Ask a House Cleaner about year-end bonuses and tips from clients and what are the expectations for gift giving? Angela Brown, The House Cleaning Guru says you've got to clarify during the hiring process. Usually, something extra given to the house cleaner is theirs as a thank you from the client. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of home service providers like heating repair specialists. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/tips *** MORE VIDEOS LIKE THIS *** Haggling Over Price - Ninja Mind Tricks for Maids - https://youtu.be/gadeo7S8i9U Price by The Hour or Job for House Cleaning? (2017) - https://youtu.be/gcYM-mQvlXw Bidding Residential Cleaning Jobs - Secrets and Tips 2017) - https://youtu.be/4N8tYG-2p1U You Charge Too Much for House Cleaning - https://youtu.be/VdtiH3-
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Extra Work - Maid Service Chores Keep Changing
12/12/2017 Duration: 06minIt's extra work for the maid service because the chores keep changing. You're paid by the job vs. paid by the hour and the client gives you extra work. You want to do a good job but you have limited time. We Ask a House Cleaner how to ask the client to pick up after yourself. Put the toys away, and don't give us extra work. Angela Brown, The House Cleaning Guru says a savvy cleaner will ask better questions. This and more house cleaning tips in today's house cleaner training. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of maids and professional organizers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/extra-work *** MORE VIDEOS LIKE THIS *** Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0 Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/ng0YKLSE3No Grounded All Summer For Not Cleaning My Room - https://youtu.be/J5HNFjqJKQ4 Can
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Price Shopping for House Cleaning Service
11/12/2017 Duration: 07minPrice shopping, "I'm just price shopping." Every maid service has heard it. You go to bid a job and give a free estimate for house cleaning and the customer says: "I'm price shopping, and I'll let you know." We Ask a House Cleaner what to do when your prospect is shopping around and should you bid by the hour vs. the job. Angela Brown, The House Cleaning Guru says people do price shop, and they are on a budget. But she says they call your service because they need a house cleaner. A savvy cleaner tip is to ask questions. "How will you know when your house is professionally cleaned?" And "How will you know when you've found the right maid?" How much are you prepared to spend to maintain a clean house? Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral hub where you can find your next house cleaner or maid. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/price-shopping *** MORE VIDEOS ON THIS TOPIC *** Haggling Over Price - Ninja Mind Tricks for Maids - ht
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How to Get Bubble Gum Out of Carpet and Hair
08/12/2017 Duration: 05minBubble gum gets stuck in hair, clothes and tracked in on shoes when you have kids. If you have chewy, stringy, sticky bubble gum in your carpet, here's what to do. Today on Ask a House Cleaner, Angela Brown, The House Cleaning Guru taps into bubble gum removal tips from a daycare provider. Cut it out as a last resort, but try first peanut butter. House Cleaner Training approved technique. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of house cleaners and maids. *** MORE VIDEOS LIKE THIS *** How to Clean a Bathroom Vanity - https://youtu.be/3EkQJVbZYeg How to Clean Toilet Bowl Rings - Three Types - https://youtu.be/iqCOZyV1R40 How to Defrost a Freezer - https://youtu.be/YGYfZegc_xA How to Clean Countertops - https://youtu.be/upEjnCtXc3A How to Clean Hardwood Floors - https://youtu.be/0KAIVQkVwPE How to Get Rid of Bed Bugs - https://youtu.be/hQfHcGD9WB8 How to Clean a Shower Floor - https://youtu.be/qrjL17pU3bQ Back to School Cleaning - https://youtu.be/hWRqn2azfO8
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How to Get Out of the Cleaning Business
07/12/2017 Duration: 07minGet out of the cleaning business because the time is right. But what do you say to your cleaning clients? We Ask a House Cleaner reasons to get out of the cleaning business and how to retire or "graduate." Angela Brown, The House Cleaning Guru gives word tracks on how to say goodbye when you get out of the cleaning business. Whether you're bored, have new interests to pursue, or you're worn out, have aged out or have family situations. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database where your clients can find your maid service replacement. *** MORE VIDEOS ON THIS TOPIC *** Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0 Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/ng0YKLSE3No Grounded All Summer For Not Cleaning My Room - https://youtu.be/J5HNFjqJKQ4 Can I Bring Kids with Me to a Clients House to Clean? - https://youtu.be/DmdPx92wmXA House is Already Cle
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Coaching and Development for Cleaning Employees
06/12/2017 Duration: 05minCoaching and development for your house cleaning employees are crucial to your business success. We Ask a House Cleaner for tips and tutorials on employee coaching and development. Angela Brown, The House Cleaning Guru says training is a daily process. Coaching and development include team exercises that inspire, motivate and boost morale. House Cleaning training and maid service training are benchmarks of a good manager. Lead by example and be the inspiration your employees need. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of house cleaners and maids. *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I Keep it? - https://youtu.be/ArycI1Om57k Cleaning Tests from a Rental Property Manager - https://youtu.be/YQYdtjmhTxw Driving
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Price Increase - How Do I Tell My Cleaning Clients?
05/12/2017 Duration: 06minA price increase for cleaning services is due. But how do you raise your fee for maid service? We Ask a House Cleaner about pricing structure and the inevitable price increase. Angela Brown, The House Cleaning Guru says you've got to make money to stay in business. The cost for maid service goes up just like everything else, which means a price increase and a change to your cleaning contract. Learn what to do if clients won't pay when you raise your prices. Today's sponsor is https://HouseCleaninghouse360.com #HouseCleaning360 is a referral database of the best in house cleaning service providers. *** MORE VIDEOS ON THIS TOPIC *** Haggling Over Price - Ninja Mind Tricks for Maids - https://youtu.be/gadeo7S8i9U Price by The Hour or Job for House Cleaning? (2017) - https://youtu.be/gcYM-mQvlXw Bidding Residential Cleaning Jobs - Secrets and Tips 2017) - https://youtu.be/4N8tYG-2p1U You Charge Too Much for House Cleaning - https://youtu.be/VdtiH3-5Tas Price Increase - https://youtu.be/9Hrh82EiK6M *** COMPLETE
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Target Your Market When Starting a House Cleaning Business
04/12/2017 Duration: 06minTarget your market when starting a house cleaning business. Decide on a territory and target your market by choosing the homes you want to clean. It will save you drive time on the commute, wear and tear on your car and gasoline. We Ask a House Cleaner tips and tutorials to target your market through business growth and expansion. Angela Brown, The House Cleaning Guru says a savvy cleaner can grow your cleaning business by working smart not hard. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a focused referral database of home service providers. *** MORE VIDEOS ON THIS TOPIC *** Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum - https://youtu.be/wmCpLk43Eic Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo No Money - How to St
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Growth Disclosure - Solo House Cleaner or Big Company?
01/12/2017 Duration: 08minGrowth disclosure. Should you confess you are a solo cleaner or paint the picture that you're a big company? We Ask a House Cleaner tips to grow your cleaning business and protocol for expansion and growth disclosure. Angela Brown, The House Cleaning Guru says growth disclosure is a personal preference. A savvy cleaner has plans of expanding, hiring employees and staff. Whether you market your cleaning business as a maid or a maid service is insignificant. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database for home service providers - like piano teachers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/growth-disclosure/ *** MORE VIDEOS LIKE THIS *** Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo No Money - How to Start a Cleaning Business When You're Broke - https://youtu.be/3MjZ0DyzvIs Time - My Hours Are My Own, Right? - https://youtu.be/maxtjyUVcmw Percentage of Clean vs. Messy Houses - https://youtu.be/HYRi
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Expanding Your Cleaning Business Without Losing Customers
30/11/2017 Duration: 09minExpanding your cleaning business is part of business growth. And setting expectations with customers without losing them is the key to success. We Ask a House Cleaner about business growth, expanding your cleaning business, and how to train employees. Angela Brown, The House Cleaning Guru says expanding your cleaning business is a science. You build confidence when you set boundaries on your initial walkthrough. She gives tips for expanding from just you through the transition to employees. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of plumbers who service your home. *** MORE VIDEOS ON THIS TOPIC *** Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum - https://youtu.be/wmCpLk43Eic Fire My Cle
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Basic Clean - What House Cleaning Chores Should I Include?
29/11/2017 Duration: 06minBasic clean - what should I include and what am I expected to do? We Ask a House Cleaner about a basic clean vs. a deep clean. Does a basic clean include dishes, linen service, ceiling fans or are those an upsell? It's a great house cleaning question for a maid service. Angela Brown, The House Cleaning Guru says a savvy cleaner sets guidelines with the client upfront. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database where you can find the best house cleaners and maids in town. *** MORE VIDEOS ON THIS TOPIC *** Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum - https://youtu.be/wmCpLk43Eic Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo No Money - How to Start a C
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Stretch Bands - for Tendinitis, Bursitis, Joint Pain
28/11/2017 Duration: 04minStretch bands help repair damaged shoulder muscles. Angela Brown, The House Cleaning Guru talks stretch bands for tendinitis, bursitis and joint pain. House cleaners use sweeping movements to clean which left unmonitored can cause shoulder pain. Stretch bands strengthen arm movement and help prevent rotator cuff surgery. We Ask a House Cleaner for tips on healthy shoulder movement and house cleaner education. Today's sponsor is https://HouseCleaning360.com HouseCleaning360 is a referral database of independent distributors whose products serve the home. *** MORE VIDEOS LIKE THIS *** Health or Wealth - https://youtu.be/fAsd3veuEl0 Allergic to Pets - House Cleaners Secrets to Survival - https://youtu.be/y2EE9GirRJ0 Exercise - Easy Strength Building Tips for House Cleaners and Maids - https://youtu.be/2X1kt3RbVuY Mom Syndrome - https://youtu.be/HAwvNDiriOY *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/stretch-bands *** RESOURCES FROM THIS EPISODE *** Fit Simplify Res
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Learn to Clean - House Cleaning 101
27/11/2017 Duration: 06minLearn to clean. We're talking house cleaning 101 where you learn to clean beginner style. Everybody has their own cleaning tips, methods, favorite supplies, and solutions. We Ask a House Cleaner if maid service training is a good place to learn to clean. Angela Brown, The House Cleaning Guru says yes. There are a variety of basic cleaning techniques, methods, and systems you will learn. But in the end, it comes down to practice and preference. Here's cleaning advice straight from house cleaner training. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best house cleaners and maids. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/learn-to-clean/ *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celebrate? - https://youtu.be/Vj19tCj8SqE Customer's Trash - Can I K
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Kicked Out of Facebook Group For Being a Jerk
24/11/2017 Duration: 06minKicked out of a Facebook Group for being a jerk? You're not alone. Over twenty people got kicked out of my Facebook Group today alone for being volatile, mean, anger issues or cursing. It was the last straw. We Ask a House Cleaner if expletives come with a warning. Angela Brown, The House Cleaning Guru says this is your warning. If you've attacked someone in the group that's grounds to be kicked out. Ours is a professional house cleaners group built on the foundation of respect. It's designed to help, offer tips, tutorials, and support. Oh, and there's a zero tolerance no cursing policy. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database for home service providers like brick masons who lay patios and pavers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/kicked-out/ *** MORE VIDEOS ON THIS TOPIC *** Habits of People with Clean Houses - https://youtu.be/giYB57Uaqp0 Employees Who Love to Clean Houses - https://youtu.be/vcQddCj9joE Cleaning Gene
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Rude Customer - House Cleaner Freaks Out
23/11/2017 Duration: 07minA rude customer and a house cleaner freaks out. We Ask a House Cleaner why we have a rude customer and why they are negative and have a mean resting face. Angela Brown, The House Cleaning Guru says the behavior is subjective. You might have a rude customer who wants to make your life miserable. There may be name calling and other problematic customer issues. Or they may be a difficult customer who just doesn't know how to communicate. Don't get disgruntled. Be a savvy cleaner by understanding different types of behavior. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 helps you find the best pest control service for your home. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/rude-customer/ *** MORE VIDEOS ON THIS TOPIC *** Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgments About House Cleaners - https://youtu.be/HbHKoj7rq4I Messy House and R
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Brat Child vs. House Cleaner
22/11/2017 Duration: 13minA brat child or spoiled brat can wreak chaos on a house cleaners job. If your clients are the parents of a brat child you need to have a talk about the troubled teen. We Ask a House Cleaner cleaning advice for dealing with a destructive, violent and volatile brat child. If they are yelling expletives and you see a white flash you may be in danger. Remember they are just words. Angela Brown, The House Cleaning Guru says a maid reacting without a plan will lose control. The priority for house cleaning training and maid service training is to educate your staff. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the finest in-home service providers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/brat-child/ *** MORE VIDEOS LIKE THIS *** Safety Data Sheets (SDS) for House Cleaning Supplies - https://youtu.be/koILrMkmdJI Maid Stole a Vacuum Attachment from A Client - https://youtu.be/fujAgklvF34 Employee Birthday - How Should We Celeb
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House Cleaner Visits Family's Messy House
21/11/2017 Duration: 05minMessy House. You're going home for the holidays and your family has a messy house. Do you offer to help clean? We Ask a House Cleaner the protocol for relatives with a messy house when you are the house guest. Angela Brown, The House Cleaning Guru shares an opinion and a few tips instead of cleaning advice. "Show up as a guest, not a maid or a house cleaner. If you try to one-up them they will feel bad and become defensive. There will be animosity, competition, and anger. You're not getting paid to clean, and their priorities are not yours." Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best in home service providers. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/messy-house/ *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgment
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Will Robots Replace House Cleaners?
20/11/2017 Duration: 05minWill robots replace house cleaners? We Ask a House Cleaner today about technology and things like the robot vacuum. Angela Brown, The House Cleaning Guru says robots already automate many of our household chores. Think about the dishwasher, dryer, and washing machines - all robots. Sure, they do the jobs quicker, faster and easier than humans, but you still need a human to finish chores. Automatic or not, there are all tasks that still need a maid to clean. House cleaning is not going away. Today's sponsor is https://HouseCleaning360.com #HouseCleaning360 is a referral database of the best in home service providers. *** MORE VIDEOS ON THIS TOPIC *** Men and Housework - https://youtu.be/_07uMRGq0kU Who Would You Hire? My Ideal Employee - https://youtu.be/7xwm1ZpxFkE Worst Housekeeping Chore - https://youtu.be/sjaxM7f8Qbc Mom Syndrome - https://youtu.be/HAwvNDiriOY Judgments About House Cleaners - https://youtu.be/HbHKoj7rq4I Will Robots Replace House Cleaners? - https://youtu.be/X9O3Zg7Ei-8 8 Cleaning Mistake