Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Damage control prevention is the best DIY house cleaning business advice ever. Reputation management for damage control is expensive. And when you find yourself in an unlucky situation as a maid service you'll need to clean up online profiles. Communication with customers is paramount. And you may need to create a damage control program to clean the slate. Today on Ask a House Cleaner we cover tutorials covering damage control for your business or maid service. Angela Brown, The House Cleaning Guru says a savvy cleaner will have a damage control system.  Here are the 5 top damage control tips for house cleaners and maids.     *** MORE VIDEOS ON THIS TOPIC *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic     *** LOOKING FOR A ROCK’EM SOCK’EM REPUTATION MANAGEMENT COMPANY FOR HOUSE CLEANERS? *** Find the best and the brightest check out https://HouseCleaning360.com (BACKEND BUSINESS)     **

Things you need to know before starting a house cleaning biz. We'll cover that today on Ask a House Cleaner. Sure, you'll want to market your cleaning business. But there are a few things you need to know before shelling out a bunch of cash. Angela Brown, The House Cleaning Guru gives cleaning advice, small business tips, and strategies. Things you need to know include maid service training, house cleaner training, and DIY cleaning. Answers to your questions on startup and why maids quit and fail in today’s tutorials on being a savvy cleaner. *** MORE VIDEOS ON THIS TOPIC *** Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Vacuum - https://youtu.be/wmCpLk43Eic Fire My Cleaning Employee for Being Late and Lazy? - https://youtu.be/AtfN4QDH4Qo

Scam, spam, fraud or theft - house cleaners beware. Scam artist targets house cleaners to take your money. Angela Brown, The House Cleaning Guru says to look for clues to identify a scam. A scam can come from another business. It could be an email scam, telephone scam, or a promise to promote your business. Today we Ask a House Cleaner how the best and the brightest can avoid a scammer. Check the business listing or business citation, check for broken English, and SSL certificates. Never give out your private information and lock your phone in the do not call registry.   *** LOOKING FOR A HOUSE CLEANER? *** Find the best and the brightest at - https://HouseCleaning360.com *** MORE VIDEOS ON THIS TOPIC *** If My Life Depended on It - https://youtu.be/zbWN20J458Y Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY Broken Vacuum - https://youtu.be/wmCpLk43Eic *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/scam-artist-targets-house-cleaners/   *** RESOURCES FROM THIS EPIS

Crate that animal before house cleaning? The house cleaner wants to know if you can crate that animal because she says he's dangerous. Mad dogs and maids go way back. There are aggressive dogs, mongrels, and pups, but they're just being territorial. Once the mutts have had a little dog training you won't need to crate that animal. Today on Ask a House Cleaner the cleaning lady gives tips to train the canine. Angela Brown, The House Cleaning Guru says dogs with aggression are harmless to maids once they know you. Save the cage. Train your pooch.     *** MORE VIDEOS ON THIS TOPIC *** Aggressive Canine Behavior Towards House Cleaners - https://youtu.be/GXV3RUGOIsk Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw Texting vs. Calling - https://youtu.be/rTvOYIii28A Why I Fired My Maid - https://youtu.be/XPz4d24xLk4 Should I Stay or Should I Go? House Cleaner Confusion - https://youtu.be/Op3QCHB9PeA Stack the Deck - Set Yourself Up to Win - https://youtu.be/Y14sTyn0HeE Nagging Bos

Putting out fires in your house cleaning biz can consume all your energy. Sure, every business owner finds him or herself putting out fires until they have systems in place. Angela Brown, The House Cleaning Guru says business growth equals business problems. And she offers cleaning advice for the manager, the maid, and the house cleaner. Putting out fires is not a good use of your time. Today on Ask a House Cleaner we look at problem-solving, tips, tutorials and how to template your solutions. *** LOOKING FOR A HOUSE CLEANER? *** Find the best and the brightest in your city at - https://HouseCleaning360.com *** MORE VIDEOS LIKE THIS *** If My Life Depended On It - https://youtu.be/zbWN20J458Y Family Support - https://youtu.be/4VlkOVhFeiY Should House Cleaners Take Vacations - https://youtu.be/Mh_ct6lvd7A Labor Laws - House Cleaners Push Back - https://youtu.be/lmXYF_lMfls Photo Release - https://youtu.be/lgscwodREos Credit Cards - https://youtu.be/VM-frN4bFA8 Close Out - https://youtu.be/pgcbbIkbOQo Broken Va

The sunk costs of clutter lie in storing things and hoarding things nobody wants. Erroneous buys to impress somebody you don't like are the sunk costs of clutter. Today on Ask a House Cleaner we get tips on clutter you paid a lot of money for and are never going to get the money back. Angela Brown, The House Cleaning Guru says the sunk costs of clutter are hiring a maid service. You'll need a savvy cleaner to organize, declutter and clean your space. Can you afford the expense of clutter? *** MORE VIDEOS SIMILAR TO THIS *** I Paid Good Money for That Hoarding - https://youtu.be/7OqNr0_5v4g Celebrity Hoarders - Keeping Up With The Joneses - https://youtu.be/QYPGmWAYXsg Permission to Toss - House Cleaning Closure - https://youtu.be/Xh6d9x3XaYA Grief Hoarding - Organizing & Decluttering Estate Junk - https://youtu.be/rJzQNrCQ_vQ Volunteer Hoarding Removal - https://youtu.be/dGfQNWKhjok Hoarding with Hoarders and House Cleaners (2017) - https://youtu.be/G-Rwh5Xpsoo Animal Hoarders and House Cleaners - https:/

Animal hoarders are people with lots of pets and poor living conditions. Animal hoarders live in a toxic environment putting house cleaners at risk for infection and disease. We Ask a House Cleaner what to do if a maid ends up at an animal hoarders house. Should there be an intervention? Angela Brown, The House Cleaning Guru talks animal cruelty, animal rights, and cleaning. If there are excess animals lacking care, they're starving have fleas, or ticks you need to call help. Animals need veterinary care and enough food to survive. A savvy cleaner will help the animal get into an adopt a pet program with neutering, deworming, and vaccination. *** MORE VIDEOS ON HOARDING *** I Paid Good Money for That Hoarding - https://youtu.be/7OqNr0_5v4g Celebrity Hoarders - Keeping Up With The Joneses - https://youtu.be/QYPGmWAYXsg Permission to Toss - House Cleaning Closure - https://youtu.be/Xh6d9x3XaYA Grief Hoarding - Organizing & Decluttering Estate Junk - https://youtu.be/rJzQNrCQ_vQ Volunteer Hoarding Removal -

People pleasers are common among house cleaner and maid service providers. Pleasing people is what we're paid to do. As people pleasers, we strive to exceed customers’ expectations. But it can get out of hand when there is a lack of boundaries. Today on Ask a House Cleaner we look at people pleasers who go above and beyond for their clients. And the pros and cons for maids. Angela Brown, The House Cleaning Guru lends tips on how to set realistic expectations. Be a savvy cleaner with boundaries and an occasional Mulligan tossed in for good measure. *** MORE VIDEOS LIKE THIS *** Diversity for House Cleaning Staff? - https://youtu.be/F6pxKhXnKvw Shark-proof - Emotionally Unstable House Cleaners - https://youtu.be/XI7PmyxS93U Depression! Are You Helping or Enabling? - https://youtu.be/D3J29avLfd0 Prejudice - Don't be So Judgmental - https://youtu.be/1vaa2iH-kM0 Video Games - Rude to Play While Maid is Cleaning? - https://youtu.be/EMqbEGfJzuI You're Too Young to Own a House Cleaning Business if… - https://youtu.be

Follow instructions. It's a simple request every house cleaner should understand. Maid service training 101 gives tips on customer service and how to follow instructions. But clarification from the customer is often overlooked.  Ask a House Cleaner if it's more important to follow instructions or follow rules. Angela Brown, The House Cleaning Guru says ask better questions. You can do both. But if you can't follow directions, you won't have a job. And your ability to follow rules will be a moot point.  Cleaning advice from today's savvy cleaner is to ask questions and clarify instructions.  *** MORE VIDEOS ON THIS TOPIC *** Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw Texting vs. Calling - https://youtu.be/rTvOYIii28A Why I Fired My Maid - https://youtu.be/XPz4d24xLk4 Should I Stay or Should I Go? House Cleaner Confusion - https://youtu.be/Op3QCHB9PeA Stack the Deck - Set Yourself Up to Win - https://youtu.be/Y14sTyn0HeE Nagging Boss - Cleaning Client Nit-Picks and Comp

Wait! Don't close the sale? You’re a house cleaner ready to say no to a customer who wants to hire you. You have bills to pay.  But wait! Don't close the sale!  Angela Brown, The House Cleaning Guru shares closing techniques. If you have a high maintenance customer using manipulation to intimidate you, turn and walk away.  When you Ask a House Cleaner business advice to grow my cleaning business and they say "Wait! Don't close the sale maybe you're not a good fit and need to exercise boundaries.   *** MORE VIDEOS ON THIS TOPIC *** Already Clean - Why Did You Hire Me? - https://youtu.be/g6m_rqVNKxk Wait! Don't Close the Sale. House Cleaners in Peril – Should I Scrub Floors on Hands and Knees? – https://youtu.be/3vti3MIxveo Not My Fault The Customer is Mad - https://youtu.be/IHWlGqRyGAk Too Comfortable - Cleaning Customers Taking Advantage of Me - https://youtu.be/LoLD4zf-MxQ Late, Absent, Running Behind Schedule - My Maid is Late Again! - https://youtu.be/Am9e6lN1Duo Is the Customer Always Right? 5 Top Rules f

If my life depended on it could I find a solution? Problem-solving comes in all shapes, especially when you're a house cleaner.  "If my life depended on it" forces us to get creative in our troubleshooting with client problems. Angela Brown, The House Cleaning Guru teaches that better questions = better answers.  Today on Ask a House Cleaner we learn to ask "If my life depended on it..." and then expect an answer. House cleaning and maid service tips to help you grow your cleaning business.    *** MORE VIDEOS YOU MIGHT LIKE *** Already Clean - Why Did You Hire Me? - https://youtu.be/g6m_rqVNKxk Should I Scrub Floors on Hands and Knees? – https://youtu.be/3vti3MIxveo Not My Fault the Customer is Mad - https://youtu.be/IHWlGqRyGAk Too Comfortable - Cleaning Customers Taking Advantage of Me - https://youtu.be/LoLD4zf-MxQ Late, Absent, Running Behind Schedule - My Maid is Late Again! - https://youtu.be/Am9e6lN1Duo Is the Customer, Always Right? 5 Top Rules for House Cleaners (2017) - https://youtu.be/d8HsKgUCePw

Scrubbing floors on hands and knees is an old-fashioned way of cleaning. Yet some homeowners still request scrubbing floors on hands and knees by their maid.  Today we Ask a House Cleaner if scrubbing floors on hands and knees is a good way to market your cleaning business. Will it make you stand out, or does it make you a fool? Angela Brown, The House Cleaning Guru dives into maid service training with tips for a savvy cleaner.    *** MORE VIDEOS LIKE THIS *** Covert Contracts for House Cleaners - https://youtu.be/Yg9inGq_je0 Lazy Employee (House Cleaner or Maid) - https://youtu.be/uSKXxXdBFlE Who Provides the Cleaning Supplies - Me or the Maid? - https://youtu.be/ng0YKLSE3No Grounded All Summer for Not Cleaning My Room - https://youtu.be/J5HNFjqJKQ4 Can I Bring Kids with Me to a Clients House to Clean? - https://youtu.be/DmdPx92wmXA House is Already Clean - Why Did You Hire Me? - https://youtu.be/g6m_rqVNKxk Should I Scrub Floors on Hands and Knees? - https://youtu.be/3vti3MIxveo       *** COMPLETE SHOW NOT

Texting is the new phone call. Or so house cleaners seem to think. House cleaners and maid service prefer texting rather than calling. (Per a recent poll by Angela Brown, The House Cleaning Guru.) Are you going to market your cleaning business by texting? Today we Ask a House Cleaner about the old-fashioned phone call and customer service via text. Every savvy cleaner has a strategy and this tutorial will keep you from getting fired by text. *** MORE VIDEOS ON THIS TOPIC *** Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw Texting vs. Calling - https://youtu.be/rTvOYIii28A Why I Fired My Maid - https://youtu.be/XPz4d24xLk4 Should I Stay or Should I Go? House Cleaner Confusion - https://youtu.be/Op3QCHB9PeA Stack the Deck - Set Yourself Up to Win - https://youtu.be/Y14sTyn0HeE Nagging Boss - Cleaning Client Nit-Picks and Complains - https://youtu.be/nYAwNHfaWW0   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/texting/   *** RESOURCES FROM THIS EPIS

Self-motivation is tough for any business owner, especially those in house cleaning. Good scheduling and business strategies will override self-motivation. Today we Ask a House Cleaner how to motivate a savvy cleaner. "Stick to a schedule, and learn to work with flexible schedules." It's a simple rule of house cleaner training, maid service training and business 101. Self-motivation is not just for go-getters or housekeeper’s crazy about self-help. Angela Brown, The House Cleaning Guru has tips to streamline your day.   *** MORE VIDEOS ON THIS TOPIC *** Late, Absent, Running Behind Schedule - My Maid is Late Again! - https://youtu.be/Am9e6lN1Duo Self-Motivation for House Cleaners Who Have None - https://youtu.be/JQbYfuvTykI   Cancellations - #6 Top Tips to Handle House Cleaning Cancellations - https://youtu.be/CqetIswWfdg Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg Should I Call in Sick or Show Up to Clean? - https://youtu.be/sPx490_2SNc   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://

There's a dark side of referrals that nobody will teach you in-house cleaning training. The dark side of referrals is the covert contracts from clients who refer friends.  A client gives you a recommendation and the referrals don't work out. The dark side of referrals is that it costs you the network of neighbors linked to that referral.  You could also get fired by the client who gave you the recommendation.  Yes, it's great to get cleaning customers from referral marketing but not all referrals are equal.  A savvy cleaner understands networking, marketing, and communication to prevent this from happening.    *** MORE VIDEOS ON THIS TOPIC *** How Do I Get More House Cleaning Referrals? - https://youtu.be/Buf6YOZqrFI Nextdoor To Get More Cleaning Leads - https://youtu.be/24bnRoJcYwc Reviews - Should I Turn Them Off? - https://youtu.be/ZG_J-SM9114   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/dark-side-of-referrals/   *** RESOURCES FROM THIS EPISODE *** Endless Referrals, Third Ed

"I paid good money for that so I can't get rid of it." An artist hoarding groups of crafts needs strategies to unclutter. "I paid good money for that, and now I have a full storage unit and a full house and full attic. It's valued hoarding at its finest." "I paid good money for that but my priorities changed even though I'm saving all these crafts. Some of which are now junk and stuff." Today on Ask a House Cleaner we look at the swap and sell sites, and eBay. Angela Brown says "It may be time to sell your stuff pushed to the wayside. Arts and crafts hoarding is a real problem and if it's yours, it may be time to hire a part-time helper to declutter. *** MORE VIDEOS ON THIS TOPIC *** Grief Hoarding - Organizing & Decluttering Estate Junk - https://youtu.be/rJzQNrCQ_vQ Volunteer Hoarding Removal - https://youtu.be/dGfQNWKhjok Hoarding with Hoarders and House Cleaners - https://youtu.be/G-Rwh5Xpsoo Celebrity Hoarders - Keeping Up with The Joneses - https://youtu.be/QYPGmWAYXsg Organized Hoarders - https://y

Family support is crucial to the success of any business. But how do you get family support as a house cleaning business owner? We Ask a House Cleaner about moral support, communication, sharing, and encouragement.  Angela Brown, The House Cleaning Guru says family support starts at home. The key to prosperity lies your family understanding your maid service and having a belief in you.  A savvy cleaner will help their success by caring for family and doing their own housekeeping. Make your own family feel as important as your clients.    *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/family-support/   *** RESOURCES FOR THIS EPISODE *** Professional House Cleaners Facebook Group - https://www.facebook.com/groups/ProfessionalHouseCleaners   Keep the Family Baggage Out of the Family Business: Avoiding the Seven Deadly Sins That Destroy Family Businesses - http://amzn.to/2hxO1IJ   Strategic Planning for The Family Business: Parallel Planning to Unify the Family and Business - http://amzn

Vacations are not just for the rich and famous. House cleaners need vacations too. If your maid service is in burnout mode, schedule some time off.  We Ask a House Cleaner cleaning advice for vacations and time off with family. Angela Brown, The House Cleaning Guru says "You can drive cleaning motivation with a reboot."  Your cleaning routine involves customer service. So, why not schedule advance notice for a replacement? Find time to plan a vacation, travel and reset your attitude. Be a savvy cleaner. Come back well rested and ready to clean again.    *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/vacations/ *** RESOURCES FROM THIS EPISODE *** Mpow Universal Waterproof Smartphone Case, IPX8 Waterproof Phone Case Dry Bag for iPhone X/8/8plus/7/7plus/6s/6/6s plus Samsung galaxy s8/s7 LG V20 Google Pixel HTC10 - http://amzn.to/2xBeFts ZOMAKE Ultra Lightweight Packable Backpack Water Resistant Hiking Daypack, Small Backpack Handy Foldable Camping Outdoor Backpack Little Bag - http://a

The pain of a client firing you is tough the first time it happens. A house cleaner feels rejected at today's firing on the heels of getting fired several times this week.  Ask a House Cleaner what to do if you're not a good fit with the customer but can't stand the rejection of them firing you. If you've tried your best move on. House cleaners get fired all the time. Angela Brown, The House Cleaning Guru says "Getting fired is like a breakup. You will feel angry and dejected. And it's okay to cry." This house cleaning training will give every maid service the tips needed to "get used to it." Relax, you're on your way to becoming a Savvy Cleaner.    *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/firing    *** RESOURCES FROM THIS EPISODE *** How to Keep from Getting Fired - http://amzn.to/2y2oguK 4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! A How-To Guide for Practicing the Empathic Listening, Speaking, and Dialogue Skills to Achieve Relationship Success

There's a ghost in the house watching me clean. Call it old-fashioned haunting. It's not a scary ghost but how to clean when you can feel the presence of a ghost while house cleaning? Ask a House Cleaner how to deal with a ghost or what to do if you're watched by a ghost. Angela Brown, The House Cleaning Guru says "A ghost was a person, use your best people skills." You might be the house cleaner of a haunted house but you can still clean. Here are some ghost precautions for house cleaners that will make you a savvy cleaner and a friend to ghosts. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/ghost *** RESOURCES FROM THIS EPISODE *** The Ghost Meter EMF Sensor - http://amzn.to/2xww6eT The Everything Ghost Hunting Book: Tips, Tools, and Techniques for Exploring the Supernatural World - http://amzn.to/2y0OaPM Ghost Hunting for Beginners: Everything You Need to Know to Get Started - http://amzn.to/2wOd0NJ The Ghost Hunter's Survival Guide: Protection Techniques for Encounters with The