Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Behind closed doors could be anything. House cleaners squirm when they arrive to clean and have to wonder "What's behind closed doors?" that are always open. Are the relatives in town? Is a family member inside sick? Should they knock or leave what's behind closed doors? Angela Brown, The House Cleaning Guru says it comes to boundaries and expectations. On your walkthrough, you can set the rules and regulations to knock or call the homeowner. Don't wonder and wait, you have cleaning to do. Today's Ask a House Cleaner sponsors are Savvy Cleaner (Maid service training and expert cleaning tips. HouseCleaning360 (where you can find a maid service for your home.) Savvy Perks (a way for cleaning business owners to incentivize house cleaners and staff. And Turnover Cleaning Tips (to serve the Airbnb and VRBO hosts with turnover service.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** Questions to Ask on a Walkthrough (House Cleaning Job Estimate) -

"I've got an emergency clean for my Airbnb. The Airbnb guests wrecked my place and I've got a fast turn. How do you screen a professional house cleaner for an emergency clean in need of a quick fix? Is there a housekeeper for turnover services that understands home sharing and can do an emergency clean before my next booking?" Angela Brown, The House Cleaning Guru says Airbnb cleaning service does exist. But warns an Airbnb host or vacation rental owner (VRBO) should hire slow when hiring hospitality partners. Today's Ask a House Cleaner sponsors are Savvy Cleaner. (House Cleaning and Turnover training and certification.) Turnover Cleaning Tips (for hosts, superhosts and short-term rental owners.) HouseCleaning360 (A place where you can list your cleaning business or find a professional house cleaner. And Savvy Perks (A rewards program for your short-stay partners and cleaning staff.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://turnovercleaningtips.com   *** MORE VIDEOS ON THIS TOPIC *** Airbnb Hosti

"Should I consider buying a cleaning business? Or should I start a cleaning company from scratch? Buying a cleaning business could save years off the learning curve." Angela Brown, The House Cleaning Guru says buying a cleaning business could give you third party endorsement. And more room to negotiate if you buy a cleaning business from an independent. Today's Ask a House Cleaner sponsors are Savvy Cleaner (pro cleaning tips for the cleaning service owner.) HouseCleaning360 (a way to connect a maid service with a homeowner. And Turnover Cleaning Tips (a series of cleaning tips for VRBO and short-term rental turnover.) Savvy Perks (a way to reward your employees and hosting partners.) And My Cleaning Connection (a resource hub for all things cleaning.   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** Should You Buy a Cleaning Business? House Cleaning Startup or Franchise? - https://youtu.be/6ounz2dHeR4 Should I Buy a Cleaning Franchise? - http

Why don't all Airbnb hosts hire cleaners? I'm trying to grow my cleaning company and trying to break into the vacation rental business. But the host or superhost says not all Airbnb hosts hire cleaners. Why not? Angela Brown, The House Cleaning Guru says not all VRBO or Airbnb hosts hire cleaners because of competitive rates. If they are renting out a house, it's got to be clean even if it's DIY cleaning. Renting costs more than couch surfing, but less than a hotel. And if your professional house cleaners charge too much in cleaning fees, you've got to clean your own house. Today's Ask a House Cleaner sponsors are HouseCleaning360. (Where you can list your cleaning business and short-term-rental hosts can find and hire you. ) Turnover Cleaning Tips (resources for Airbnb hosts and partners.) Savvy Cleaner (Training and Certification for house cleaners and maids.) And My Cleaning Connection (Tips, blogs, and products for house cleaning.) And Savvy Perks (A smart way for business owners to save money on a wide v

"Do I need a Facebook business page if I'm just a house cleaner? I want to grow my cleaning company but don't see how a Facebook Business Page fits into it all. I'm not on social media and don't to Twitter or Instagram or even know how to do online marketing." Angela Brown, The House Cleaning Guru addresses the Facebook business page on today's Ask a House Cleaner. "Any savvy cleaner will use Facebook for business if you want to market your cleaning business." Today's sponsors are Savvy Perks (a way for small businesses to give bonuses to employees.) HouseCleaning360 (a place for a maid service to list their business and find leads.) Turnover Cleaning Tips (Cleaning help for Airbnb, VRBO and STR hosts.) And My Cleaning Connection (a resource hub for books, podcasts and cleaning videos.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** How to create a Facebook business page - step by step instructions - https://youtu.be/lAKEddOEd00 How to Cr

"Cleaning systems don't work and consultants and coaches are overpromising. " Angela Brown, The House Cleaning Guru agrees business is hard. "But it's not because cleaning systems don't work. You have to apply what you learn. You need commitment and follow through. Cleaning systems don't work when you don't work." Today's Ask a House Cleaner sponsors are: Turnover Cleaning Tips (for Airbnb, VRBO, and STR.) HouseCleaning360 (Where Airbnb hosts go to find a house cleaner, maid or maid service.) Savvy Cleaner (House Cleaning Training and Certification.) My Cleaning Connection (A resource hub for cleaning videos, blogs, and supplies.) Savvy Perks (a way VRBO hosts can save money on sheets, linens, blackout curtains, home decor, and restocking amenities.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** Cleaning a Toilet with a Kaivac No-Touch Cleaning System - https://youtu.be/l3yLkvcccnY Streamline's Dragonfly 4 Internal Glass Cleaning System -

How do you rid your Airbnb or VRBO of 420 smell when you have a quick turnover? Even if your short-term rental has a no smoking policy you may find you've got a 420 smell at some point. Angela Brown, The House Cleaning Guru says if your house reeks of marijuana (420 smell) you can mask it. A combination of Ozium, Lysol all-purpose cleaner, and Nag Champa can hide the smell of weed. Of course, you can open windows to circulate the Cannabis scent. Today's Ask a House Cleaner sponsors are Turnover Cleaning Tips. (House cleaning resources for your vacation rental.) Savvy Cleaner (House cleaner training and certification.) HouseCleaning360 (Find a house cleaners, maid or turnover service to help you host.) Savvy Perks (a discount club for house cleaners, and hosts.) My Cleaning Connection (blogs, videos, and podcasts for cleaning service owners.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://turnovercleaningtips.com   *** MORE VIDEOS ON THIS TOPIC *** 7 Ways to Make Your Home Smell Fresh & Clean! DIY Ai

"Help, I'm being sued by a previous boss. I'm trying to grow my cleaning company and I'm being sued because they said I stole their clients. Do I have to have a lawsuit if I'm being sued or can I just ask for forgiveness and resolve it outside of court?" Angela Brown, The House Cleaning Guru says you may have signed a non-compete clause. A breach of contract may have triggered the subpoena and the court case. Market your cleaning business on your own turf. And treat your non-compete and non-disclosure agreements with respect. Today's Ask a House Cleaner sponsors are Savvy Cleaner (house cleaner education.) Savvy Perks (a perks program for small business owners to help you save money on business stuff.) HouseCleaning360 (a place a maid can find clients so you don't get sued.) And My Cleaning Connection where you can find all sorts of cleaning help, ideas, and tips.   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** Is My Non-Compete Agreement En

"I've got no business plan - can I grow my cleaning company with no business plan? I've got bill collectors but can't pay them because I have outstanding collections. I need a band-aid for the bleeding wounds. And I need free resources to help me with business growth and development. Any free advice? " Angela Brown, The House Cleaning Guru says yes, you can start a maid service with no business plan. She talks about SCORE from the Small Business Administration. Did you know as a house cleaner or maid, you have access to free mentors, and free advice? Today's Ask a House Cleaner sponsors are Savvy Cleaner. (Turnover cleaning tips for Airbnb, and VRBO.) HouseCleaning360 (a referral database with coaches and consultants to help you grow your business.) My Cleaning Connection (a hub for more free books, podcasts, and blogs on cleaning. And Savvy Perks (a perks program for small business owners to help you save money on food, car repairs, and office expenses.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://a

What do you do when customers don't pay? You're there to do house cleaning, not bill collections. Do you charge late fees for a late pay or worse a no pay? And do you keep cleaning when customers don't pay and just send them an invoice? Angela Brown, The House Cleaning Guru says you need to revise your approach when customers don't pay. On your walkthrough there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on file for all customers. And clarify you're not a bill collector when you give the bid or the job estimate. Theft of services is a real bugaboo. No pay, no cleaning. Today's Ask a House Cleaner sponsors are Savvy Cleaner (VRBO turnover and house cleaner training.) HouseCleaning360 (A great place for maids to list their cleaning services.) My Cleaning Connection (a resource hub for all things cleaning.) And Savvy Perks (a way to reward loyal employees, staff and Airbnb co-hosts.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http

Botched referral. What do you do when a referral backfires on you? As a maid, you give a recommendation to another house cleaner if you can't do the cleaning yourself. And a botched referral is not your fault. You may have a bitter, angry customer or just a miserable client that doesn't get along with the new maid service. Angela Brown, The House Cleaning Guru defines a botched referral as a customer who loves misery and is yelling and screaming. "Don't take it personal, don't explain, just walk away." Today's Ask a House Cleaner sponsors are Savvy Cleaner Training. (Pro cleaning tips and turnover cleaning tips.) HouseCleaning360 (a referral database where your hateful customer can find a new maid.) My Cleaning Connection (pro cleaning tips and cleaning videos.) And Savvy Perks (a way to reward your loyal customers.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com *** MORE VIDEOS ON THIS TOPIC *** BNI Educational Moment - How to Handle a Bad Referral - https://youtu.be/AYbwkEEZUTc

ON the business vs. IN the business - how do I grow my cleaning company and when is it time to hire an assistant? Angela Brown says a business plan will help you expand your cleaning business so you can work ON the business vs. IN the business. If working ON the business vs. In the business is the goal you'll need templates, systems, and tips to outsource. And you may need a virtual assistant or two when it’s time to hire. Today's Ask a House Cleaner sponsors are Savvy Cleaner (Maid and house cleaner training.) My Cleaning Connection (Cleaning videos like this.) HouseCleaning360 (a place to find a maid or list your cleaning business.) Turnover Cleaning Tips (to help you streamline your Airbnb, VRBO or vacation rental management.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** Taking your Cleaning Business to the Next Level - https://youtu.be/dNTcIhNnK8I The ONE Secret to Growing a Successful Cleaning Business - https://youtu.be/iT_xk5l9pUU Wh

What is an Airbnb superhost? And if I'm doing Airbnb cleaning or VRBO, STR (short-term rentals) what do I need to do to meet Airbnb cleaning expectations? Once we learn "what is an Airbnb superhost?" we can learn how to provide hospitality to Airbnb guests and hosts. Angela Brown says "What is an Airbnb superhost?" It's a house cleaning FAQ as caretakers and partners accept jobs for booking and short-stay turnover services. Today's Ask a House Cleaner sponsors are Savvy Cleaner. (Maid and house cleaner training.) Savvy Perks (incentives and bonuses to reward your home-sharing partners.) And Turnover Cleaning Tips to turn your hosts into superhost.   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** How to Become an Airbnb SUPERHOST - https://youtu.be/KnltyNbgSu0 5 Superhost Ways to Prepare for an Airbnb Guest - https://youtu.be/yHAWS2D2d1M Airbnb Hosting: Does Being a Superhost Even Matter? - https://youtu.be/4siQf7wNOUw 8 pro tips to get to 5 Sta

What do you do when customers try to get a free cleaning? I'm trying to grow my cleaning company, and I get complaints - and I have a satisfaction guarantee. I can't tell if this is a scam - clients try to get a free cleaning or if it's legitimate. Angela Brown, The House Cleaning Guru says some customers try to get a free cleaning and its theft of services. How you market your cleaning business will help you weed out those trying to get a free cleaning from those stealing services. Savvy Cleaner Training is the producer of Ask a House Cleaner. (Cleaning videos, cleaning advice, and cleaning tips.) HouseCleaning360 (a sponsor, partners house cleaners and maids with Airbnb, VRBO hosts.) Airbnb Cleaning Tips also sponsors the show along with Savvy Perks (incentives for your cleaning team.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** SCAM Artists Target House Cleaners - https://youtu.be/aSgqmlxbUJY Cleaning Scams - House Cleaners Beware - ht

Should you join associations to market your cleaning business? Networking to build industry partners is one reason to join associations like BNI or The Chamber of Commerce. Angela Brown, The House Cleaning Guru says join associations to find clients as well. There are lots of VRBO, STR (short-term rental) and Airbnb hosts who need turnover service. Many of them are members of community groups. Today's Ask a House Cleaner sponsors are Savvy Cleaner (maid and house cleaner training.) Savvy Perks (bonuses and incentives to motivate your staff or superhost team.) HouseCleaning360 (an electronic referral database connecting house cleaners with homeowners.) And My Cleaning Connection (a resource of cleaning tips, blogs, and cool cleaning stuff.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://MyCleaningConnection.com/resources/associations    *** MORE VIDEOS ON THIS TOPIC *** Joining Professional Associations - https://youtu.be/2IzSp_DPz00   Join Target Industry Trade Associations - https://youtu.be/hJWPzw6Agc

"The best advice I ever got I used for my cleaning business. The counsel was accidental and the wisdom rare. The best advice I ever got came from a new car salesman whose questions got me thinking about my options and choices.” Angela Brown, The House Cleaning Guru shares a story about the best advice for buying a car, became a question she uses daily. "I'll always have my gut instinct, but if I'm to grow my cleaning company, I need to have choices." Today's sponsors are Savvy Cleaner (producer of the Ask a House Cleaner show.) HouseCleaning360 (a referral network where a VRBO or Airbnb host can find a house cleaner or maid.) Airbnb Cleaning Tips to help with turnover service. And Savvy Perks (a way to reward loyalty partners who are part of your team.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** The Greatest Advice Ever Told - https://youtu.be/lKpmdgeF_ho Tony Robbins: The Best Advice Ever (Tony Robins Motivation) - https://youtu.be/bA7T

What are the best spray bottles for your cleaning solutions? As a house cleaner or maid, the best spray bottles are the ones that have a colored spray bottle trigger for speed cleaning. Angela Brown, The House Cleaning Guru says the best spray bottles to use are the 'any angle' spray bottle. They allow you to spray on flat surfaces like floors or down near baseboards without standing the spray bottle upright. Today's Ask a House Cleaner sponsors are Savvy Cleaner (house cleaner education.) My Cleaning Connection (a good place to buy bottles, cleaning supplies and find cleaning tips.) HouseCleaning360 (a referral network where homeowners can find a maid service.) Savvy Perks (Employee perks for you and your team.) And Airbnb Cleaning Tips (to help you be the superhost you want to be.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://mycleaningconnection.com/best-spray-bottles/   *** MORE VIDEOS ON THIS TOPIC *** Best Sprayers for Car Detailing: No More Frustrating Spray Bottles! - https://youtu.be/dCBbrQk

How to list your business on HouseCleaning360.com so you can get more leads. The chance to list your business on HouseCleaning360.com is free. There are also paid listings that have advertising and SEO attached. But if you're a home service provider, it's wise to list your business on HouseCleaning360.com. We're talking house cleaners, landscapers, carpet cleaners and window washers. HC360 is for gutter cleaners, electricians, plumbers and swimming pool cleaners. Angela Brown, The House Cleaning Guru says a business listing that allows you to market your cleaning business and never pay for leads is a steal. Today's Ask a House Cleaner sponsors are HouseCleaning360.com. Savvy Cleaner (Training for house cleaners and maids.) My Cleaning Connection (a resource hub for cleaning stuff.) And Savvy Perks, (perks for business owners and their staff.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** JOIN O

Should employees know what you charge house cleaning clients? It's a house cleaning FAQ that all cleaning employees have. Should employees know how you get paid, and the cost to run a cleaning business? And should employees know how the company makes money? Angela Brown, The House Cleaning Guru says communication with your cleaning techs is key. You want to market your cleaning business and they are an extension of you. At some point, you have to explain how your company works. Today's Ask a House Cleaner sponsors are Savvy Cleaner (Maid and house cleaning training.) My Cleaning Connection (Cleaning tips, products, uniforms, and supplies.) HouseCleaning360 (A place to get more cleaning leads.) Savvy Perks (Perks for small business owners, and VRBO, Airbnb hosts.) And AirbnbCleaningTips.com *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** 5 Success Traits of Cleaning Employees - https://youtu.be/-WlDu1-dm5E Coaching and Development for Cleaning E

KEYWORDS FOR THIS EPISODE: Set Your Rates for Hoarding Cleanup How to set your rates for hoarding cleanup, house cleaners wonder. Do you have a cleaning business that caters to hoarders or families with obsessive-compulsive freeitis?  If you set your rates for hoarding cleanup right, you can help any family throw away, donate and organize used, aged, free and old stuff.  Angela Brown gives tips to set your rates for hoarding cleanup to promote mental health and solve customer requests for a clean home. Explain what you do, charge an hourly rate at a fair price. No need for clients to live in filth or keep stuff they don't use. Help them give away, regift or donate their freebies and free stuff and clear their messy house.  Today's Ask a House Cleaner sponsors are Savvy Cleaner (Training for house cleaners and maids.) My Cleaning Connection (a resource hub on how to clean and tips on hoarding.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show       *** MORE VIDEOS ON THIS TOPIC