Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

Botched referral. What do you do when a referral backfires on you? As a maid, you give a recommendation to another house cleaner if you can't do the cleaning yourself. And a botched referral is not your fault. You may have a bitter, angry customer or just a miserable client that doesn't get along with the new maid service. Angela Brown, The House Cleaning Guru defines a botched referral as a customer who loves misery and is yelling and screaming. "Don't take it personal, don't explain, just walk away." Today's Ask a House Cleaner sponsors are Savvy Cleaner Training. (Pro cleaning tips and turnover cleaning tips.) HouseCleaning360 (a referral database where your hateful customer can find a new maid.) My Cleaning Connection (pro cleaning tips and cleaning videos.) And Savvy Perks (a way to reward your loyal customers.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com *** MORE VIDEOS ON THIS TOPIC *** BNI Educational Moment - How to Handle a Bad Referral - https://youtu.be/AYbwkEEZUTc