Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

What do you do when customers don't pay? You're there to do house cleaning, not bill collections. Do you charge late fees for a late pay or worse a no pay? And do you keep cleaning when customers don't pay and just send them an invoice? Angela Brown, The House Cleaning Guru says you need to revise your approach when customers don't pay. On your walkthrough there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on file for all customers. And clarify you're not a bill collector when you give the bid or the job estimate. Theft of services is a real bugaboo. No pay, no cleaning. Today's Ask a House Cleaner sponsors are Savvy Cleaner (VRBO turnover and house cleaner training.) HouseCleaning360 (A great place for maids to list their cleaning services.) My Cleaning Connection (a resource hub for all things cleaning.) And Savvy Perks (a way to reward loyal employees, staff and Airbnb co-hosts.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http