Rec Scale Up Podcast

Listen to our latest episode as our Chief Executive Neil Carberry interviews Denis Pennel and they discuss the labour market and sectors that were affected by the pandemic, and how temporary staffing workforce provides opportunities and solutions.

Listen to our latest episode as our Deputy Chief Executive Kate Shoesmith interviews Julia Ross and they discuss her career journey in recruitment, service ethics and how to build growth. In this episode, tune in to hear: *How to make economic changes work to your advantage and stand out in the crowd *How to provide clients and candidates engagement, reassurance and deliver the required service *Why company culture and ethic can bring the best of out of people, boosting passion and drive

Listen to our latest episode as our Chief Executive Neil Carberry interviews Phil Sellick and they discuss how technology will change the industry and the opportunities and potential threats that could arise from this change. In this episode, tune in to hear: About Artificial Intelligence and machine learning Ways enhanced automation can transform and shape your recruitment business How the pandemic has helped to push technology and what this tells us about the future of the industry The capacity for recruitment firms to position themselves as centres of excellence for systems built for client needs and training, plus more.

Tune in to our latest episode as our CEO Neil Carberry, interviews Amanda Simpson, CEO and Founder of SVC Solutions. Listen in as they discuss Amanda’s journey through recruitment and running her own business, the lessons learnt whilst recovering from recession and how to change your mindset from survival to business growth. In this episode, tune in to hear: *About the recession recovery cycle and how to help your business bounce back *How to adapt to the growing changes in business and the important qualities to look out for both candidates and clients *The potential of the industry, when individuals have the right talent and knowledge to make informed decisions.

In this episode, our CEO Neil Carberry, interviews Paulo Canoa, CEO of GI Group UK. Listen in as they discuss Paulo’s career to date, the differences between candidate profiles and the focus in recruitment companies in the UK and internationally.

In this episode, our CEO Neil Carberry, interviews Tina McKenzie, CEO, Staffline Ireland and Deputy Chair of Policy and Advocacy, FSB UK. Listen in as they discuss how the economy is changing, and how to meet the expectations of the future of work for business and staff alike, following on from Brexit, Covid and other issues. In this episode, tune in to hear: Ways to deal with the new demands that your business can face and how to satisfy your client How to demonstrate the value of the collective by positive company offerings that ensure you look after clients and your staff members wellbeing, the company culture and retain talent What the future of work looks like taking flexibility and trends on digitalisation into consideration

In this episode, our CEO Neil Carberry, interviews Tim Cook, Group CEO of nGage Specialist Recruitment. They discuss building a recruitment business back better and stronger following the pandemic, and the strategies that should be in place. Tim also talks about bringing AI into the recruitment space in a structured way, the robotic processes and automation that nGage now have in place and their ability to significantly curate more traffic than ever before.

In our latest Talking Recruitment podcast, Gary Wills joins Neil to discuss why he decided to start a recruitment business at a time of uncertainty during the pandemic, and the steps he took to turn things around after a difficult year. Gary took part in a charity fun run for the NHS Charities, where he ran from Nightingale London to Nightingale Birmingham on his treadmill which led to TV exposure. This gave Gary a leap in confidence and he set up a not-for-profit support group FurLearn, to give back to others which included everything from building their life skills, personal branding to mental health and live workout sessions. FurLearn has since gone on to win prestigious awards with The Learning Institute. Gary has now set up recruitment business Talent Today; their core values are driven by the job seeker and hiring manager, which are opportunity, diversity and empathy.

Steve Guest, Director, Coach, Mentor & Author of Top Biller: The Life of a Recruiter shares practical ways to add value and support recruiters by using tools which empower and inspire you to deliver. Listen to our podcast with Steve and Neil, as they discuss recruitment hurdles, the issues and challenges that you can face along with how Steve took it upon himself to become a coach and set up a recruitment mastery programme.

Featured speaker: Joanne Lockwood, founder and CEO of SEE Change Happen Joanne joins Neil Carberry to discuss our industry's role in creating diverse and inclusive workplaces. You'll hear about practical steps that your business can take to enable D&I, and to drive the UK’s productivity. Tune in to hear: • How we can be more diverse and inclusive as an industry and as employers • The importance of tackling and mitigating bias in the recruitment process • Potentially changing the selection process, ditching CVs as a primary source of evidence, anonymising candidates and using objective based tasks

Featured speaker: Michelle Flynn, CBT Practitioner & Certified Health Coach Recruitment will always be a sales business. As we navigate the path of recovery, how can business leaders help their people adapt to the new world of work and deliver against their high targets while providing excellent mental health and well-being support? We spoke to REC business partner and CBT Practitioner & Certified Health Coach Michelle Flynn on the practical steps agency owners and business leaders can take to manage the wellbeing and resilience of their staff. An ex-recruiter herself, Michelle brings in her wealth of knowledge and diverse experience on what our industry can do to tackle this issue. Tune in to hear about: • How do we address the challenge of mental health as we build back? • What challenges do recruitment businesses face around employee mental health and wellbeing? • How can businesses support their staff with mental health and resilience? • Top tips for health and wellbeing for recruiters to improve mind

Featured speaker: Carmen Watson, Chair, Pertemps Network Group “Young people and women have been hardest hit by the pandemic, so businesses are really going to have to look at how they can embrace those particular populations and how they can bring them into the workforce of the future”. Carmen Watson, Chair, Pertemps Network Group COVID-19 certainly has left a lot of casualties in the labour market, but thanks to recruiters, UK productivity is increased by an estimated £7.7 billion a year by improved quality of matching. Carmen joined Neil Carberry to share Pertemps’s journey during the pandemic and how they’ve kept their business moving. There’s plenty of words of wisdom for recruitment business owners of all sizes including how you can enable more diversity and inclusion as an industry, and further drive the UK’s productivity. Tune in to hear: • Lessons Pertemps has learnt during the pandemic • How their business adapted to meet client needs • The role of technology in supporting clients and keeping

Featured speaker: Steven Cooper, Co-Chair, Social Mobility Commission "What was the occupation of your main household earner when you were about 14?" Recent guidance by the Social Mobility Commission highlights this as the single most important question to ask your candidates or staff to assess their socio-economic background. Where are you with your social mobility strategy? We spoke to Steven Cooper, Co-Chair of the Social Mobility Commission to share his guidance and insights on how businesses can utilise data to advance their diversity strategies and how employers can step up their efforts to promote more diversity and inclusion within their workforce. Access their latest toolkits here: https://socialmobilityworks.org/toolkit/measurement/

Featured speaker: Andrew Chamberlain, Director of Policy, IPSE We know that the new IR35 rules are coming into effect in April 2021. Organisations like the REC and The Association of Independent Professionals and the Self-Employed (IPSE) have been pushing for a delay to this legislation. While we continue our work behind the scenes, it is imperative that all parties in the supply chain are fully aware of their obligations and the implications of non-compliance. We spoke to IPSE's Director of Policy, Andrew Chamberlain on what recruiters and clients can do to support contractors and freelancers. In this episode, you'll hear about: • An overview of IR35 from a contractor's and client's point of view • Trends IPSE are seeing among clients with their approach to IR35 • Status Determination - do's and don't • What recruiters can do to support contractors and freelancers ahead of April 2021. Head to REC's IR35 hub for the latest legal resources and to sign up to our upcoming practical seminars: www.rec.uk.com/

Featured speaker: Martin Jackson, Head of Employment Taxes & Training, Croner Taxwise Limited On 6 April 2021, IR35 rules in the private sector will change. How prepared are you? Martin Jackson, Head of Employment Taxes & Training, Croner Taxwise Limited joined Neil Carberry to discuss the upcoming changes, who it applies to and how it affects recruiters. If you're looking for a detailed walk-through of IR35 and have questions around the risks and technicalities, this is a must-listen discussion. Tune in and hear about: • The origins of IR35 and why it exists • A comparison between IR35 in the public and private sectors • Risks on non-compliance to recruitment agencies • Key considerations for agencies as we prepare for April 2021. Head to REC's IR35 hub for the latest legal resources and to sign up to our upcoming practical seminars: https://www.rec.uk.com/recruiters/legal/ir35 Find out more about how Croner Taxwise can support you at: https://www.cronertaxwise.com/

Featured speaker: Lorraine Laryea, Recruitment Standards Director, REC In our first Talking Recruitment podcast of 2021, Neil Carberry is joined by REC's new Recruitment Standards Director Lorraine Laryea to discuss the current hot topics in recruitment - Brexit and COVID-19. Lorraine provides clarity on some of the most frequently asked questions by REC members related to: • Brexit and Data Protection (GDPR) • Brexit and Right to Work for EU citizens • COVID-19 lockdown and it's impact on our industry Need more advice on Brexit? Check out our latest webinar where we delve into the latest analysis for an overview of the likely impact on the market, settled status for EU nationals, latest developments on the immigration system and the regulatory impact of Brexit. https://www.rec.uk.com/our-view/topics/brexit/brexit-latest-legal-advice

In the episode Neil Carberry on giving evidence to the APPG on loan charges for their work on understanding the role of Umbrella companies. "The government need to look at how Umbrellas should be regulated and create a fair and ethical playing field." "We have a really robust industry and this is reflected in the 2019/2020 UK recruitment industry status report. The total industry GVA in 2019 is up 8% from 2018." Kate Shoesmith The status report out on 16th December is an insight into the shape and size of the industry in 2019 to help recruiters plan for their businesses in 2021.

"Pre-pandemic, only 15% of job vacancies were able to reference any form of flexible working in the job vacancy. What we found [post-pandemic] is that the increase has been minimal. It's now 22% of job vacancies in the UK over this year on aggregate are now showing that it's possible to work flexibly from the point of hire." As a recruiter, how do you approach conversations about flexible working with your clients? We spoke to Emma Stewart, Co-founder and CEO of Timewise, UK's leading flexible working consultancy on the latest findings from their Flexible Jobs Index 2020. Timewise has been tracking the jobs market over the past five years looking at how many job vacancies are open to flexible working at the point of hire through their Flexible Jobs Index. In Neil Carberry's latest podcast discussion, Emma talks about: • What flexibility really means? • The shift in flexible working in job vacancies pre-and post- pandemic - based on Timewise's Flexible Jobs Index 2020 report • The role of flexible working

"It's not just what we can do during global pandemics, but how we handle life in general." Anthony Gruppo, CEO of Marsh Commercial. This has been a unique year. Next year will come with its own share of challenges for new and established leaders. But the key thing that'll determine how you come out of the other end is resilience. Anthony is a visionary and thinker around leadership issues as well as a published author. His take on leadership is inspirational and practical. Tune into his discussion with Neil Carberry where he shares his views on how leaders can maintain resilience during tough times and how our values and behaviours can drive impact around us.

How can businesses facilitate the transition for candidates in a post-COVID-19 world? How can the employability and recruitment sectors work together to benefit job seekers? We were joined by Tony Carr, Director of 4front partners, and Jo Ingold, Associate Professor, Department of Management, Faculty of Business & Law of Deakin University, to share expert findings from their research on employability programmes and the role of 'collaboration' between both sectors to bring forward positive results for the industry. Need more advice like this? Access our latest digital guide: REC2020: A guide for future-focused leaders here: www.rec.uk.com/rec2020lessons