Wizardcast

We're live at Dreamforce 2018! We start off with a quick chat before the Salesforce Admins Keynote. It was fantastic celebration of Admins with three success stories and some insights into what's coming next on Salesforce. Plus a new Golden hoodie award! Then it's off to our annual Main keynote podcast. We got interrupted with out podcast plans and were told to sit down before we could do our normal rounds of discussion. Then the keynote started almost 20 minutes early with the dulcet tones of Peter Coffee reviewing the forward looking statement. We pick up at one of the many parties at Dreamforce where we asked folks for their Admin Confessions. In Admin Confessions, we share something that we do or have done as Admins despite knowing we shouldn't. It's simply goes to show you that even Admins that have been doing this for years occasionally go to the dark side. Thank you to everyone who participated! I want to hear your Admin Confession. Leave a comment on our website or call & leave a message on the Wi

Peter Coffee was nice enough to talk with Brian and Mark on many topics. Here's part two of our conversation with Peter Coffee, VP of Strategic Research at Salesforce, from Midwest Dreamin' 2018. The topic is Experience Design. What is experience design? Experience design is the practice of designing products, processes, services, events, and environments with a focus placed on the quality of the user experience. The photo tag is "Don't pave your cow paths." Peter tells us about Boston paving over the cow paths versus designing a car-oriented transportation grid. It's the equivalent of simply taking a paper process and making it digital without taking the time to design the process around the user using the digital process. Have you ever sat down and watched how your users do their jobs? Putting yourself in the customers/user's shoes gives you insight on how you should design your process/product. As Peter mentions, most products you can buy today are pretty good compared to what we could get just a coupl

Ashima Saigal from Database Sherpas talks to us about the importance of Mindfulness.  Learn what mindfulness is, why it is important, and how we can get started with some simple practice. So be mindful of mindfulness, listen, laugh, and enjoy. Show Overview 0:00 Last Time on WizardCast 01:16 Introduction 02:43 Terrible Joke 03:30 Results of the Mike Gerholdt's 70s Kid theory survey 04:37 Introducing Ashima Saigal on Mindfulness 09:05 How does Ashima gets things done with Clients while practicing mindfulness 14:15 Ashima Saigal's sample Practice of Mindfullness 16:04 Flipping our lid 26:10 What can we do as Admins/Devs to help deal with stress 29:20 The importances of talking with each other 30:35 Is Ashima against Comfort food? 34:30 "For every negative thought you have, you need to have 10 positive comments" Ashima Saigal 44:30 Brian would like to go and scream somewhere 49:13 Getting started with Mindfulness 53:00 Steven Universe 56:10 Brain Games 58:11 Dungeons and Dreamforce 2018, Pepup Tech Charity Prom

Peter Coffee returns to share his wisdom and experience. Peter is the VP for Strategic Research at Salesforce. He often speaks on the vision of the Salesforce as a platform and company and shares strategy for companies all over the world. Peter was kind enough to sit down with Mark and Brian at Midwest Dreamin 2018. He's been one of our favorite guests and was our guest in our very first live recording of the Wizardcast - also at Midwest Dreamin. We start with a story of Peter on a reality TV show in India. Then our topic changes to talk about change. We discuss how change is difficult and how we must change our perspective & put ourselves in the customer’s shoes. Peter always has great insights and stories. He reminds us to be the steward of change not the seller of change. Peter also provides us with some actions that we can do today in order to help be the stewards of change in our own organizations. Some of my favorite quotes from Peter this episode: "People are far more averse to failure than th

While Mark Ross and Brian Kwong were hanging out at Midwest Dreamin, they took the opportunity to talk to the one, the only, the simply fantastic, Mr. Admin himself - Mike Gerholdt. Mike has been in the Salesforce ohana for a long time. First, he was Mr. ButtonClick Admin and ran an extremely popular blog and podcast about Salesforce. Mike joined Salesforce in May of 2014 as an Admin Evangelist. Show Overview A Mike Gerholdt Introduction 00:00 Standard Introduction 00:26 A Mike Joke 01:44 Navigating your Career with Mike Gerholdt 02:08 Are you a Star Wars or Smokey and the Bandit Kid 03:15 Survey: https://www.surveymonkey.com/r/DQNFTB3 Why talking Careers is important to Mike 04:20 Puzzle Pieces versus Lego Blocks 08:20 What you SHOULD ask to a Mentor/Idol/Role Model about their Career 12:32 How do I become a Salesforce Admin? 14:55 What's the creativity and vision you bring to a job 17:00 Why building Sample Apps is important 19:30 What kind of Opportunities are there and Salesforce? 28:00 Why did Mike Ge

We're live at Midwest Dreamin 2018! Wednesday, July 11th, was the opening night for Midwest Dreamin. There was a great session by Mike Gerholdt about navigating your career. It was followed by a interesting discussion with Kevin Poorman and Heather Dykstra about removing titles, design review, and how to talk and plan as a team. Then it was the opening reception. Cheese, grapes, and crackers in the expo hall. It was a good time to walk around the room to see which vendors were there and plan for the next day. It was also a great networking time. Unfortunately, Mark Ross was stuck on a plane. It just so happened that my Dreamforce Guest Co-host was at Midwest Dreamin and happily joined me. Thanks Benjamin Bolopue! We start with a series of terrible jokes from Patrick Solum We're then joined by Brad Gross and Amber Boaz. Listeners may remember Amber from when she Guest Hosted last year and talked about getting Dreamforce Ready. We started by talking about why we were here at Midwest Dreamin and why it was an im

Pepup Tech is a non-profit organization dedicated to support underrepresented groups in tech. Andrea Perez Medrano talks about her journey with PepUp Tech that led from 0 tech to Salesforce Employee in less than a year. Plus importance of Trailhead, Networking, & her tips to succeed. 0:40 Last time on the WizardCast 2:05 Introduction & Music 3:51 Joke, Bad bad joke 04:30 Hello World! 5:57 Affiliate Spot: Libsyn - free month with promocode: podmagic 6:39 WizardCast Alexa Skill 6:58 Introducing PepUpTech Grad Andrea Perez Medrano 12:00 What is an unrepresented person? 13:55 Midwest Dreamin' starts the journey 17:25 It's more than Trailhead 20:20 Andrea's tips recommend for success: Network and Maintain the relationships 21:30 Andrea's suggestion for how to Network 29:30 How does PepUp Tech Work? 32:00 Andrea's comments to the Salesforce Ecosystem 33:13 PepUp Tech Fundraiser: Dungeons and Dreamforce Spring 18 34:00 Midwest Dreamin Promotion 35:00 Outro 36:00 Closing Music 36:54 Post outro Gag Links in

Are you familiar with the Salesforce Events and Salesforce Community events going on near you? We discuss the various events and some of the benefits and difference between them. We start with the big event - Dreamforce - Salesforce's biggest annual event. We then discuss other events Salesforce puts on from Trailheadx to the World Tours & Connections. We round out our discussion with User Groups and the regional "Dreamin" events that are hosted and organized by the community itself. These events for For Users by Users. Regardless of your budget or location, chances are there's an event near you.   Show Overview 00:00 Let's wish Mark Ross a Happy Birthday! @MarkRoss__c 0:40 Last time on the WizardCast 01:33 Intro & Intro Music 02:20 "Joke" and a Plea for joke submissions 03:15 Hello World! We say hello to our listeners in France and Anymous Proxy! 5:54 Affiliate with Libsyn podcast hosting, free month promocode podmagic plus new Alexa Skill! 08:26 - Midwest Dreamin & Know the Flow Code 09:58 Commu

Are you familiar with Business Analysis (BA)? Do you understand the importance and underlying principles? What about Europe's new regulation, the General Data Protection Regulation (GDPR)? Are you impacted? Is your Salesforce environment prepared? Listen as we talk with Ian Gotts, founder and CEO of elements.cloud discuss the importance of Business Analysis and the impacts of GDPR.   Show Overview 00:00 Last Time on WizardCast 01:29 Introduction 02:45 The Joke 03:30 Sponsor/Affiliate mention - Get 1 month free of Libsyn podcast hosting with promo code: podmagic 4:00 Introducing special guest: Ian Gotts 05:12 What is GDPR and what would the US called its version? 06:00 What is Business Analysis aka BA 09:48 Understand the principles of doing Business Analysis 11:10 Story Time: Why it's important to write it down 15:00 How to respond to the can we "Just" do that requests 17:00 Difference between triage and prioritizing 22:40 How to convince your boss doing Business Analysis is worth the time 25:00 Practice your

The Salesforce Summer 18 release is nearly upon us! It's available in Sandbox previews and will be coming to a production environment near you in a few weeks! Mark & Brian go over the release notes, not quite all 494 pages. We pull out some of the interesting features coming out that Admins may be interested in.   Show Overview 00:00 Last Time on WizardCast 01:09 Introduction 02:28 The Joke 02:58 Sponsor/Affiliate mention - Get 1 month free of Libsyn podcast hosting with promo code: podmagic 03:37 Summer Relase Notes!!!! Excellent! 03:55 Classic only features 04:10 It's Better in Lightning 07:10 Search Updates, Search More! Search Specified Items! Synonyms! 09:45 Einstein GA Forecasting, Lead Scoring, Opportunity Scoring! 12:30 Campaign Features in Lightning! 13:25 Topics! Topical Topic on Topics 14:45 Dependent Picklists: Path, Record Detail, Kanban! 15:40 Lead Conversion: Convert to multiple Accounts 16:50 A drag of a features 17:10 Person Accounts in Lightning 17:50 Duplicate Management on Custom Objec

Have you joined the Custom Metadata Type party yet? Join us with Salesforce Product Manager Vladimir Gerasimov as we discuss what Custom Metadata Types are and how Salesforce Admins can use them. We also share a horrible joke from Daniel Sieff, make an exciting announcement about Midwest Dreamin 2018, and wonder why our intern this episode hasn't brought us our drinks (Kristin Cecil). Show Overview 00:00 Mark accidentally destroys the world 01:58 Intro Music 02:20 Horrible joke from Daniel Sieff https://twitter.com/sirsieff/status/966838899879436293 03:20 Affiliate Spot - Libsyn podcast hosting. Free Month with promoCode: podmagic 05:00 Introducing Vladimir Gerasimov https://twitter.com/vladimge Product Manager Custom Metdatypes 06:30 What is a custom Metadata types. Brian & Mark are late to the party 09:50 Custom Metadata Types for Admins 12:20 Custom Settings vs Custom Metadata types 15:30 Some short comings of Custom Metadata Types 19:06 Formula Fields & Default Values (Safe Harbor) maybe Winter '

Adam Olshansky is a Salesforce MVP, Developer at YouTube and holds 14 Salesforce Certifications. He shares what Salesforce Certification means with him and shares his tips on how he got 6 Salesforce certifications in 8 months. "Don't think of it as a failure, but more of a learning opportunity." - Adam Olshansky on failing Salesforce Certification exams.   Show Overview 00:00 Last Time On the WizardCast 01:10 Introduction 02:01 A Tearable Joke 03:25 World Tour Shout Out 03:46 Coffee Break https://twitter.com/petercoffee/status/979800598802415616 Moore's Law Rate 05:39 Mark Hamill TrailheadX marketers https://twitter.com/matthewsalibi/status/979490597055578113 08:47 Affiliate Mention: Libsyn Podcast Hosting Service. Free monthw with Libsyn PromoCode: podmagic 09:37 Introducing Adam Olshansky https://twitter.com/adam17amo 11:00 Salesforce Certification counterpoint to Carlos Siqueira. Why does Adam have so many Certifications? 14:40 Adam Olshansky's quick acquiring of Salesforce Certifications. 6 certs in 8 mo

In Idea Highlights, we take recommendations from listeners on what they want to see improved in Salesforce. These ideas are posted on Salesforce's IdeaExchange, where customers can post suggestions, comments, and vote on their desired features. This episode, we hear ideas submitted to WizardCast from Amber Boaz, Yohan Yu, Sarah Pilzer, and Jen Bowen. Thank you for your contributions! Show Overview 00:00 Last Time on the WizardCast a very Grav-E jokes 00:42 Podcast Intro 02:01 Joke from Carrie Anderson https://twitter.com/carrie_msp/status/967935009368805377 02:54 NEW SEGMENT *cash register sound* Salesforce enters agreement to purchase MuleSoft 11:03 Libsyn Podcast Hosting Affiliate mention. Get a free month & help the Wizardcast when you use the promocode: podmagic 11:57 Mark Introduces Parker Harris (Belated April Fool's) Segment: LIGHTBULB 12:40 Amber Boaz:    Average as Roll-up Summary Type 14:50 Rankles afterschool snack 15:16 Johan Yu Add Recycle Bin to Lightning Experience 17:18 Sarah Pilzer: Supp

Brian Kwong and Mark Ross talk to Salesforce Trailblazer Carlos Siqueira. Carlos is an immigrant from Brazil and Salesforce MVP Carlos has over 200 Trailhead badges and 4 certifications. He's fluent in English, Spanish and Portuguese. Join us as we talk about Carlos' journey from Mainframes to Salesforce, Salesforce Lightning Field Service, and MVP Office Hours Portuguese. We also chat about Peter Coffee's tweet regarding caffeine and tell a really bad joke from listener Lorna O'Callaghan.  Show Overview 00:00 Last Time on The WizardCast 01:54 Introduction 02:59 Dental Joke: https://twitter.com/lornaocall/status/966897430477197317 03:44 Belated Pi Day but Tau is twice as good 04:12 Happy Saint Molis Day WizardCast Saint Molis day Episode 22 05:40 Was Mark Funny? Tweet and let us know! @Wizardcast_pod 06:20 coffee Break - Caffeine https://twitter.com/petercoffee/status/972875105431883781 Article: https://boingboing.net/2015/02/18/caffeine-can-really-mess-with.html 13:05 Libsyn Promo, free month for podcast h

Do you ever have to call Salesforce Support? Do you wish you could make Salesforce mobile a better experience for your users? Would you like to talk with a Salesforce Product Manager? Then you want to listen to this episode as Mark and Brian talk with Cheryl Feldman. Cheryl Feldman is an MVP, User Group Leader, Admin for a large Enterprise company and so much more. You may have read about Cheryl when Trailhead featured her story: https://trailhead.salesforce.com/trailblazers/cheryl-feldman  There's even a better chance that you've seen her photo on the login page. Show Overview 00:01 A very dramatic retraction about Dashboards 01:28 Introduction 02:25 Joke from Amy Oplinger https://twitter.com/SalesforceAmy/status/966836693192998912 03:00 Public Service Announcement due to Budget restraints 04:18 Fake Sponsor: Podcast anonymous 04:35 Libsyn Affiliate: 1 month free with promo code: podmagic 05:17 Coffee Break AI on a poor adopted Enterprise platform Https://twitter.com/petercoffee/status/963129134078615553 0

This episode of the WizardCast we're joined by Jessica Murphy. Jessica shares her Trailblazer story. She's and Admin/Developer that started 2017 with no certifications. By November she's gotten 5 certs! She's also a Trailhead Ranger with 125 badges. Did I mention she also has a Master's in Education? We talk about how someone with a Master's in Education became a Salesforce Admin & Developer. Jessica shares her incredible story of going from no certs and no badges to a Trailhead Ranger with 5 certifications. We also discuss the visibility of Women in Technology, How the Salesforce community is special, and Jessica reveals evil secrets of using her Master's in Education in her Salesforce career. Show Overview 00:01 A squirrel's ransom 01:28 Intro Music 01:53 Setting the Atmosphere Joke 03:02 We got Nothing 03:56 Affiliate Libsyn, Free month with promocode podmagic 04:43 Jessica Murphy Introduction 05:40 Jessica corrects Brian 06:41 How far a master's with education gets you 08:50 User Group Meeting, Chris

Spring is nearly here! Some believe the first evidence is the robin, but they are wrong. It's the Spring release of Salesforce!  The release notes are over 450 pages long. Don't bother reading them, listen as Mark and Brian cover some of the highlights and chat about implications. 00:00:01 Brian experiences a strange mirror xfiles 00:02:05 Joke that won't let you down 00:02:25 Correcting episode count 00:03:30 Daniel Stange convinces us to do advertising 00:03:50 Libsyn Podcast Hosting Affiliate mention. 1 free month with promo code "podmagic" 00:05:26 Join the Salesforce UX Research, signup to help shape the future of Salesforce bit.ly/salesforceux 00:07:10 start of Salesforce Spring 18 discussion 00:07:57 Mark starts reading all 400+ pages of the release notes 00:09:00 GDPR - The new EU privacy laws 00:10:42 Individual Object for GDPR support 00:12:40 GDPR Trailhead module: https://trailhead.salesforce.com/en/modules/european-union-privacy-law-basics/units/get-to-know-eu-privacy-law 00:14:00 List View Tabs

(2:50) Terrible Joke (3:30)WizardCast_pod Twitter Handle. We also announce that WizardCast podcast is now available on Spotifiy and TuneIn (05:00) Brian and Mark talk about how thankful they are for Mike Gerholdt’s support and how we will miss him on the Salesforce Admins podcast. (06:43) No Sponsor Spot - Happy New Year! (07:19)Brian and Mark talk about Salesforce's acquisition of Attic Labs. You can read about the purchase at TechCrunch https://techcrunch.com/2018/01/08/salesforce-acquires-attic-labs-the-startup-behind-decentralized-database-noms/ (09:00)We talk about Salesforce’s quip product (not the toothbrush) and how we think it compares to Google docs. We also talk about how we use the feature. (21:10) One with Ninjas ... 3 electric chiminey (24:10)We also mention Elements.cloud will have one of the first live apps for Quip. (Want to sponsor Ian Gotts?) https://elements.cloud/elements-and-quip/ (27:40)Changes to theWizardnews.com Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Some sound eff

WizardCast Happy Holidays 2017 Episode 58   Click logo to subscribe RSS Feed https://thewizardnews.com/feed/wizardcast Happy Holidays 2017 We want to wish everyone a happy winter holiday. Merry Christmas, Happy Hanukkah, Joyful Kwanzaa, Winter Solstice, and any other holiday you celebrate that I didn’t include. This year, the Salesforce Team beat us to the bunch for parody […] The post WizardCast Happy Holidays 2017 appeared first on The Wizard News.

WizardCast Imposters! Imposters Everywhere! with Amy Oplinger Episode 57   Click logo to subscribe RSS Feed https://thewizardnews.com/feed/wizardcast Imposter Syndrome with Amy Oplinger Amy Oplinger hold 4 Salesforce certifications, is a Salesforce MVP, and a freelance consultant. She’s also both a WIT and Non-Profit User Group Leader. At Dreamforce 2017, she gave a presentation on Imposter Syndrome. […] The post WizardCast Imposters! Imposters Everywhere! with Amy Oplinger appeared first on The Wizard News.