Synopsis

The podcast for salesforce.com products, features, and community all with a sense of humor. Perfect for Salesforce Admins, Salesforce Developers, and other Salesforce professionals everywhere.

Episodes

  • Salesforce Summer 19 Release WizardCast Overview Episode 91

    Salesforce Summer 19 Release WizardCast Overview Episode 91

    10/06/2019 Duration: 01h09min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Salesforce Summer 19 release is nearly upon us! As always, Mark and Brian dive in to go over some of the features they're excited for... and ones we're not all that excited for.  From Lightning Experience improvements, reports and dashboards, to the all important Critical updates, we go through the long list of 429 pages of release notes so you don't have to! Although, you really should. Show Overview 0:00 Disaster "plan" 02:11 Joke 03:50 Introducing Salesforce Summer 19 release 05:00 Mark hasn't read the release notes 07:50 "Free" Surveys 14:30 Chrome Popup Blocker Message Troubleshoot issues with Firefox 22:28 Account Partners and Opportunity Partners in Lightning 27:50 Reports and Dashboard updates 34:00 Jen Lee Jumps up and down

  • Quips on Quip Automation with Arnab Bose WizardCast Episode 90

    Quips on Quip Automation with Arnab Bose WizardCast Episode 90

    20/05/2019 Duration: 58min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Salesforce is buying yet another company! Then we dive into Salesforce Quip automation with Product Manager Arnab Bose. What is Quip? What kind of automation can you do with a document? Why would I want to do this? Guess you just have to listen. Show Overview 0:00 Disaster Incoming 2:59 Joke of the episode submitted by Andy Hayworth 4:24 Salesforce acquiring Bonobo 06:14 A formal retraction 06:43 Quiping about Quip Automation with Arnab Bose 8:30 What is quip 18:51 Automation Examples in Quip 25:50 Quip Live Apps 29:00 Salesforce Account Planning 46:00 Salesforce Easter Eggs? 47:30 Quip Releases are more frequent than Salesforce 52:50 How to share feedback with Arnab Bose 55:30 Outro 58:30 Post Credits Links in This Show Bonobo A

  • Salesforce.org, Community Sprints and T-Rex Oh My! WizardCast 89

    Salesforce.org, Community Sprints and T-Rex Oh My! WizardCast 89

    01/05/2019 Duration: 01h24s

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Do you work for a non-profit? Have you supported a non-profit or consult with non-profits with Salesforce? Then you don't want to miss this episode all about salesforce.org, open source and community sprints. It's full of fun tidbits, stories, and acronyms. Show Overview 0:00 If you're not listening to the WizardCast you're being lied to! 3:21 Jokes of narcissism are not funny 3:32 Pig Zombies! 04:55 MapAnything & Salesforce.org is being acquired by Salesforce.com 10:15 Jace Bryan & Cori O'Brien from Salesforce.org CCE (Customer Centric Engineering) Team 14:30 What the heck is CCE (Customer Centric Engineering) and TNP (Tech and Product) 16:30 Brian's 1st attempt at an Office Space Joke 17:55 Brian's 2nd attempt at an Office

  • April 2019 Salesforce IdeaExchange Highlight WizardCast 88

    April 2019 Salesforce IdeaExchange Highlight WizardCast 88

    08/04/2019 Duration: 34min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast   It's April and Spring has sprung! We start out this episode with a surprising announcement of a new offering from Salesforce. Then we dive right into our Salesforce IdeaExchange highlight! This is an episode where we highlight ideas to improve Salesforce from their IdeaExchange. Anyone can submit an idea to Salesforce and any listener can submit an idea to us to talk about during our IdeaExchange highlight episodes. We talk about 7 ideas and explain what they're about, why they are important - or not - and generally give you our thoughts. Show Overview 0:00 We have a really good show tonight 3:13 Joke 3:35 Exciting Salesforce Announcement. Salesforce Brand New Product! 6:13 IDEAEXCHANGE HIGHLIGHT April 2019 6:58 Allow Triggers on

  • Automation Hour with Jen Lee - WizardCast Episode 87

    Automation Hour with Jen Lee - WizardCast Episode 87

    25/03/2019 Duration: 28min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast   It's been a bumpy podcasting schedule for 2019, but we're back with a new episode. If you like automation in Salesforce and do not know about Automation Hour, this is an episode you need to listen to! If you already know about Automation Hour, listen to it anyways, because we have the great, the wonderful, the simply fantastic Jen Lee on talking all about Automation Hour! Show Overview 0:00 Brian wishes the podcast was a bit more exciting 1:13 Intro 2:10 Joke 3:10 Correcting our guests in the intro 4:35 Coffee Break! How are you Building your Customer Community? 6:30 Automation Hour with Jen Lee - Co host & organizer of Automation Hour 26:35 Outro 29:00 Post Credit Links in This Show Automation Hour Videoshttps://bit.ly/Aut

  • Salesforce Spring 19 and Community Sprint WizardCast Episode 86

    Salesforce Spring 19 and Community Sprint WizardCast Episode 86

    08/02/2019 Duration: 01h01min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast The Salesforce Spring '19 release is upon us! By now you've probably read all 450+ pages of release notes, watched all the webinars, read all the blog posts and you're experts. But what features are Brian & Mark excited for? Admit it, this is what really matters. We go through and talk about the release notes based on what features we think are "big news" and what we're excited about. We end with a list of other interesting tidbits. We also talk about Salesforce.org's community sprint. It's an event where the community comes together to help work on the open source apps for the non-profit world of Salesforce. The next one is coming up in Long Beach. Take a look and participate if you can! Show Overview 0:00 I swear I've done t

  • Happy New Year! Automatic Lightning Enablement for Everyone! WizardCast Episode 85

    Happy New Year! Automatic Lightning Enablement for Everyone! WizardCast Episode 85

    11/01/2019 Duration: 23min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Happy New Year! Welcome to Season 4 and Episode 85 of the WizardCast podcast. Home to bad jokes and interesting tidbits about salesforce.com. Are you using Lightning Experience? No? Well, get ready because starting in October 2019 Salesforce will begin automatically turning Lightning Experience on for all customers. We talk about the impact and considerations. New Year's is also a time for changes. Mark Ross shares his announcement and we share our most popular episodes. Show Overview 0:00 A Whole New Podcast! 00:42 Introduction 01:42 Joke 02:09 Happy New Year! Resolutions & changes 3:00 Automatic Lightning Experience Enabling starting October 2019 5:00 Mark is beamed up to the Mothership.org 6:21 What's the interview process lik

  • Trailhead, Certifications, and Deadlines with Tracie Ozug WizardCast Episode 84

    Trailhead, Certifications, and Deadlines with Tracie Ozug WizardCast Episode 84

    05/12/2018 Duration: 30min

    There are a changes a coming to Salesforce certifications. We get all the details from Tracie Ozug the Trailhead Program/Project Manager for Salesforce Credentials.  First, anyone who has NOT taken their Salesforce Spring '18 or Summer '18 Maintenance exams MUST finish them by December 14, 2018.  What's very important is to complete your Summer '18 exams you MUST link your Webacessor account to your trailhead account first!  Maintenance exams for Salesforce will be managed on Trailhead going forward and will be a combination of questions and demo builds.  There's a really easy way to link your Webaccessor and Trailhead accounts, confirm your accounts are linked, and view any outstanding exams. Goto https://sfdc.co/mystatus Click Link in the email to linkk the Trailhead & Webaccessor Account Follow Directions It's so easy, Mark and Brian do this live on the episode. Brian and Mark also want to give a very energetic and excited "Welcome Back!" to Shannon Hale who is returning to Salesforce as the new Prod

  • A Thankful Salesforce Community WizardCast Episode 83

    A Thankful Salesforce Community WizardCast Episode 83

    26/11/2018 Duration: 16min

    It's Thanksgiving time again here in the United States. It's the first big holiday to kick off the holiday season (unless you count Halloween) and a time to share what we are thankful for. Mark and Brian talk about what they're thankful for and share community members submissions. Show Overview 0:00 Last Time on WizardCast 00:48 Introduction 01:48 Terrible Joke, thanks Jeffrey Sbonik 02:28 Happy Thanksgiving, turkey football nap day! 03:20 What we're thankful for 03:52 Brian sells out 06:14 Give Thanks App! 07:12 Maggie Jolitz - Thankful for Support from Salesforce peeps 07:35 Anon - Thankful for spending time with family 08:02 Johan Yu - Thankful for a great boss & team 08:30 Meredith Stretz - Thankful for Salesforce Mentors like Steve Mo, Aine Johnson, and Spandana Medikonda 09:13 Kim McClure - Thankful for the Salesforce Ohana 10:04 Andy Boettcher - Thankful for being able to interact with people that share their passion for the platform 10:15 Elizabeth Davidson - Thankful for the Salesforce Ohana 10

  • Busting Silos with Peter Coffee WizardCast Episode 82

    Busting Silos with Peter Coffee WizardCast Episode 82

    12/11/2018 Duration: 37min

    As the cold days of November creep upon us and we fall slowly into the dreary days of winter, the WizardCast harkens back to warmer days. Days where the sun was hot, the leaves were green, and we sat down with the great Peter Coffee at MidWest Dreamin' Peter Coffee is the VP of Strategic Research at salesforce.com. He always has some delightful perspectives and stories that make you stop and think. I always walk away from a discussion with Peter both feeling smarter and dumber. It's a very unique experience. This is part 3 of our conversation with Peter Coffee. The first episode, The Fellowship of Peter Coffee WizardCast Episode 76 we talked about Salesforce Admins being the Stewards of Change. In our second episode, Experience Design with Peter Coffee WizardCast 78 we talked about experience design. In our third and final episode from our discussion at MidWest Dreamin' we are talking about Silo Busting. Silo Busting is an interesting - albeit violent - metaphor for breaking down the barriers at an organizati

  • Salesforce Release Notes Strategies and Salesforce Winter 19 Release WizardCast Episode 81

    Salesforce Release Notes Strategies and Salesforce Winter 19 Release WizardCast Episode 81

    29/10/2018 Duration: 45min

    It took us a while to return, but we're back from Dreamforce 2018! Mark and Brian explain just why it took us so long to get back and publish a new episode. Plus, we share our thoughts about Dreamforce this year. Finally, we dive into strategies for Salesforce Release Notes! Release notes are often over 300 pages long and are often ignored by Salesforce Admins and Devs. Mark and Brian share how they use the release notes and some short cuts they take to make those 300+ pages manageable. Once we're done talking about Salesforce Release Notes strategies we dive right into talking about some of the features in the Salesforce Winter 19 release.  Show Overview 0:00 Last Time on WizardCast 01:03 Introduction 02:00 Terrible Joke 02:35 Good to be back from Dreamforce 03:35 Our favorite part of Dreamforce 08:00 Why Mark Thinks this Dreamforce is Legendary 09:20 Dungeons and Dreamforce Winter 19 Live! 14:00 Salesforce Release Strategies 17:20 How Brian Kwong reads the release notes 19:11 HOw Mark Ross reads the releas

  • Trailing the Trailhead Zone Dreamforce 2018 WizardCast 80

    Trailing the Trailhead Zone Dreamforce 2018 WizardCast 80

    28/09/2018 Duration: 25min

    It's the last day of Dreamforce 2018. Mark and Brian managed to get together one last time to walk the Trailhead Zone at Moscone West. We talk to Andy Golden from Skuid about his terrible sense of humor. We chat to Jen Bowen, an attendee & my community group co-leader. We also had some run ins with Beth Breisnes , Jessica Murphy, Rachel Watson, Nate Lipke, and finally Stephanie Foerst & Rakesh Gupta from Automation Champion about Flow. Last, you may know that Brian wears a Wizard Hat and is known as Salesforce Wizard. Mark Ross is known as Salesforce Yoda but this year he didn't wear the yoda ears OR carry his little stuff yoda around. I'll like our loyal listeners to show their support for the yoda ears. Tweet to him, post on our website, post on our Facebook page and let Mark know you want to see him in Yoda ears! Tweet: @Markross__c Facebook: https://www.facebook.com/SalesforceWizard

  • Dreamforce Keynotes and Admin Confessions WizardCast 79

    Dreamforce Keynotes and Admin Confessions WizardCast 79

    26/09/2018 Duration: 13min

    We're live at Dreamforce 2018! We start off with a quick chat before the Salesforce Admins Keynote. It was fantastic celebration of Admins with three success stories and some insights into what's coming next on Salesforce. Plus a new Golden hoodie award! Then it's off to our annual Main keynote podcast. We got interrupted with out podcast plans and were told to sit down before we could do our normal rounds of discussion. Then the keynote started almost 20 minutes early with the dulcet tones of Peter Coffee reviewing the forward looking statement. We pick up at one of the many parties at Dreamforce where we asked folks for their Admin Confessions. In Admin Confessions, we share something that we do or have done as Admins despite knowing we shouldn't. It's simply goes to show you that even Admins that have been doing this for years occasionally go to the dark side. Thank you to everyone who participated! I want to hear your Admin Confession. Leave a comment on our website or call & leave a message on the Wi

  • Experience Design with Peter Coffee Episode 78

    Experience Design with Peter Coffee Episode 78

    18/09/2018 Duration: 16min

    Peter Coffee was nice enough to talk with Brian and Mark on many topics. Here's part two of our conversation with Peter Coffee, VP of Strategic Research at Salesforce, from Midwest Dreamin' 2018. The topic is Experience Design. What is experience design? Experience design is the practice of designing products, processes, services, events, and environments with a focus placed on the quality of the user experience. The photo tag is "Don't pave your cow paths." Peter tells us about Boston paving over the cow paths versus designing a car-oriented transportation grid. It's the equivalent of simply taking a paper process and making it digital without taking the time to design the process around the user using the digital process. Have you ever sat down and watched how your users do their jobs? Putting yourself in the customers/user's shoes gives you insight on how you should design your process/product. As Peter mentions, most products you can buy today are pretty good compared to what we could get just a coupl

  • Mindful of Mindfullness with Ashima Saigal WizardCast 77

    Mindful of Mindfullness with Ashima Saigal WizardCast 77

    28/08/2018 Duration: 01h05min

    Ashima Saigal from Database Sherpas talks to us about the importance of Mindfulness.  Learn what mindfulness is, why it is important, and how we can get started with some simple practice. So be mindful of mindfulness, listen, laugh, and enjoy. Show Overview 0:00 Last Time on WizardCast 01:16 Introduction 02:43 Terrible Joke 03:30 Results of the Mike Gerholdt's 70s Kid theory survey 04:37 Introducing Ashima Saigal on Mindfulness 09:05 How does Ashima gets things done with Clients while practicing mindfulness 14:15 Ashima Saigal's sample Practice of Mindfullness 16:04 Flipping our lid 26:10 What can we do as Admins/Devs to help deal with stress 29:20 The importances of talking with each other 30:35 Is Ashima against Comfort food? 34:30 "For every negative thought you have, you need to have 10 positive comments" Ashima Saigal 44:30 Brian would like to go and scream somewhere 49:13 Getting started with Mindfulness 53:00 Steven Universe 56:10 Brain Games 58:11 Dungeons and Dreamforce 2018, Pepup Tech Charity Prom

  • The Fellowship of the Peter Coffee WizardCast Episode 76

    The Fellowship of the Peter Coffee WizardCast Episode 76

    13/08/2018 Duration: 51min

    Peter Coffee returns to share his wisdom and experience. Peter is the VP for Strategic Research at Salesforce. He often speaks on the vision of the Salesforce as a platform and company and shares strategy for companies all over the world. Peter was kind enough to sit down with Mark and Brian at Midwest Dreamin 2018. He's been one of our favorite guests and was our guest in our very first live recording of the Wizardcast - also at Midwest Dreamin. We start with a story of Peter on a reality TV show in India. Then our topic changes to talk about change. We discuss how change is difficult and how we must change our perspective & put ourselves in the customer’s shoes. Peter always has great insights and stories. He reminds us to be the steward of change not the seller of change. Peter also provides us with some actions that we can do today in order to help be the stewards of change in our own organizations. Some of my favorite quotes from Peter this episode: "People are far more averse to failure than th

  • Navigating Your Career with Mike Gerholdt - Wizardcast 75

    Navigating Your Career with Mike Gerholdt - Wizardcast 75

    23/07/2018 Duration: 45min

    While Mark Ross and Brian Kwong were hanging out at Midwest Dreamin, they took the opportunity to talk to the one, the only, the simply fantastic, Mr. Admin himself - Mike Gerholdt. Mike has been in the Salesforce ohana for a long time. First, he was Mr. ButtonClick Admin and ran an extremely popular blog and podcast about Salesforce. Mike joined Salesforce in May of 2014 as an Admin Evangelist. Show Overview A Mike Gerholdt Introduction 00:00 Standard Introduction 00:26 A Mike Joke 01:44 Navigating your Career with Mike Gerholdt 02:08 Are you a Star Wars or Smokey and the Bandit Kid 03:15 Survey: https://www.surveymonkey.com/r/DQNFTB3 Why talking Careers is important to Mike 04:20 Puzzle Pieces versus Lego Blocks 08:20 What you SHOULD ask to a Mentor/Idol/Role Model about their Career 12:32 How do I become a Salesforce Admin? 14:55 What's the creativity and vision you bring to a job 17:00 Why building Sample Apps is important 19:30 What kind of Opportunities are there and Salesforce? 28:00 Why did Mike Ge

  • Midwest Dreamin 2018 LIVE - Dreamforce, an RV, and a Ring

    Midwest Dreamin 2018 LIVE - Dreamforce, an RV, and a Ring

    05/07/2018 Duration: 18min

    We're live at Midwest Dreamin 2018! Wednesday, July 11th, was the opening night for Midwest Dreamin. There was a great session by Mike Gerholdt about navigating your career. It was followed by a interesting discussion with Kevin Poorman and Heather Dykstra about removing titles, design review, and how to talk and plan as a team. Then it was the opening reception. Cheese, grapes, and crackers in the expo hall. It was a good time to walk around the room to see which vendors were there and plan for the next day. It was also a great networking time. Unfortunately, Mark Ross was stuck on a plane. It just so happened that my Dreamforce Guest Co-host was at Midwest Dreamin and happily joined me. Thanks Benjamin Bolopue! We start with a series of terrible jokes from Patrick Solum We're then joined by Brad Gross and Amber Boaz. Listeners may remember Amber from when she Guest Hosted last year and talked about getting Dreamforce Ready. We started by talking about why we were here at Midwest Dreamin and why it was an im

  • PepupTech Super Charging Salesforce Skills with Andrea Perez Medrano WizardCast 73

    PepupTech Super Charging Salesforce Skills with Andrea Perez Medrano WizardCast 73

    26/06/2018 Duration: 37min

    Pepup Tech is a non-profit organization dedicated to support underrepresented groups in tech. Andrea Perez Medrano talks about her journey with PepUp Tech that led from 0 tech to Salesforce Employee in less than a year. Plus importance of Trailhead, Networking, & her tips to succeed. 0:40 Last time on the WizardCast 2:05 Introduction & Music 3:51 Joke, Bad bad joke 04:30 Hello World! 5:57 Affiliate Spot: Libsyn - free month with promocode: podmagic 6:39 WizardCast Alexa Skill 6:58 Introducing PepUpTech Grad Andrea Perez Medrano 12:00 What is an unrepresented person? 13:55 Midwest Dreamin' starts the journey 17:25 It's more than Trailhead 20:20 Andrea's tips recommend for success: Network and Maintain the relationships 21:30 Andrea's suggestion for how to Network 29:30 How does PepUp Tech Work? 32:00 Andrea's comments to the Salesforce Ecosystem 33:13 PepUp Tech Fundraiser: Dungeons and Dreamforce Spring 18 34:00 Midwest Dreamin Promotion 35:00 Outro 36:00 Closing Music 36:54 Post outro Gag Links in

  • Salesforce Community Events WizardCast Episode 72

    Salesforce Community Events WizardCast Episode 72

    11/06/2018 Duration: 35min

    Are you familiar with the Salesforce Events and Salesforce Community events going on near you? We discuss the various events and some of the benefits and difference between them. We start with the big event - Dreamforce - Salesforce's biggest annual event. We then discuss other events Salesforce puts on from Trailheadx to the World Tours & Connections. We round out our discussion with User Groups and the regional "Dreamin" events that are hosted and organized by the community itself. These events for For Users by Users. Regardless of your budget or location, chances are there's an event near you.   Show Overview 00:00 Let's wish Mark Ross a Happy Birthday! @MarkRoss__c 0:40 Last time on the WizardCast 01:33 Intro & Intro Music 02:20 "Joke" and a Plea for joke submissions 03:15 Hello World! We say hello to our listeners in France and Anymous Proxy! 5:54 Affiliate with Libsyn podcast hosting, free month promocode podmagic plus new Alexa Skill! 08:26 - Midwest Dreamin & Know the Flow Code 09:58 Commu

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