Synopsis

The podcast for salesforce.com products, features, and community all with a sense of humor. Perfect for Salesforce Admins, Salesforce Developers, and other Salesforce professionals everywhere.

Episodes

  • IdeaExchange Prioritization with Anusha Surepeddi and Scott Allan

    IdeaExchange Prioritization with Anusha Surepeddi and Scott Allan

    18/05/2020 Duration: 54min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast First, the IdeaExchange Prioritization can get 4000 participants, there will be a donation of $10,000 to habitat for humanity. So get out there, prioritize and then share! We have 2 weeks to accomplish this. Second, I'm really happy to have Scott Allan back to talk about the IdeaExchange. Scott brought Anusha Surepeddi, the Director of Product Management at Salesforce, with him to talk about prioritization from the perspective of a product manager. Anusha focuses on Analytics in Salesforce and has a number of ideas gone through and win prioritization. Show Overview 0:00 Eureka! 1:12 Introduction 2:12 Joke 3:28 IdeaExchange Prioritization with Scott Allan and Anusha Surepeddi 6:45 What is Prioritization of the IdeaExchange 12:00 Alignin

  • What if we were not afraid with Kristen Engelhardt WizardCast 109

    What if we were not afraid with Kristen Engelhardt WizardCast 109

    04/05/2020 Duration: 45min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast You're not imagining it! A need episode of the WizardCast is here! It's been a very rocky 2020 so far and we're far behind schedule. Thank you for all our listeners for sticking with us. We have a special episode including an interview with Kristen Engelhardt - VP, Trailblazer Marketing & Communities at Salesforce. She was the keynote speaker at Midwest Dreamin 2019 and shared a series of stories focused around the question "what would we do if we were not afraid" Show Overview 0:00 Measuring for success 1:54 Introduction 2:54 Joke 4:00 Thank you 5:13 MORE JOKES! 6:30 Kristen Engelhardt what would we all do if we weren't afraid 9:15 What is CMI 18:00 Energized by discomfort 19:50 Mark's discomfort story 20:35 Brian's discomfort sto

  • Spring 20 Release Overview WizardCast 108

    Spring 20 Release Overview WizardCast 108

    24/02/2020 Duration: 39min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Salesforce Spring 20 release is here and is it full of goodness. We take a quick overview of some of the features we're excited, think are noteworthy, or simply just confuse us. Check out our overview of what's growing in your Salesforce org this Spring Show Overview 0:00 The Blue Box 1:24 Introduction 2:23 Knock Knock Joke 3:00 Spring 20 3:45 Retiring Features Customizable Forecasting and Territory Management 4:30 Custom settings and Custom Metadata visibility & other Critical Updates 9:20 In-App Guidance Generally Available 11:00 Same Site Cookie 12:25 Opportunity Scores 14:45 Clone Opportunity with related records 16:25 Edit Account Opportunity team related list 16:50Enhanced related list 18:00 Territories on Account Reports and

  • Never Gonna Give Flow Up with Shannon Hale and Jason Teller WizardCast 107

    Never Gonna Give Flow Up with Shannon Hale and Jason Teller WizardCast 107

    27/01/2020 Duration: 01h03min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast It's no secret that Mark and Brian love Salesforce Flow. This episode we are joined by two great Senior Directors of Product Management of Flow at Salesforce! Shannon Hale and Jason Teller share some of the upcoming features in Spring '20 release and where they see the Flow going in the future.   Show Overview 0:00 The SF-Files 1:43 Introduction 3:20 The SF-Files Continued 3:45 Rhetorical Joke 5:48 Senior Director Product Management - Flow at Salesforce, Jason Teller and Shannon Hale 7:40 A Jason Teller Theme song query 12:50 Favorite upcoming Flow feature 16:15 The flow puns. OH MY the Flow Puns 17:15 Importance of before save 21:00 70% are field updates on triggering record 21:18 Chris Peterson's precious APEX has been booted down th

  • Origins of 100 Days of Code with Jessica Murphy WizardCast 106

    Origins of 100 Days of Code with Jessica Murphy WizardCast 106

    14/01/2020 Duration: 38min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Welcome to the first episode of Season 5 of the WizardCast posted in the year of the hindsight (2020)! New Years is a time for resolutions, and what better way than to resolve to improve our knowledge and skills. 100 days of Trailhead aims to help admins and devs to do just this. Originally, 100 days of Code, the event has morphed to include both Salesforce Admins and Salesforce Devs. Jessica Murphy joins us to share just how 100 days of code came to be and why it's important. Show Overview 0:00 Unresolved Quandaries 1:43 Introduction 2:43 a Joke only a father can love (by my 4 yr old son Lucian Kwong) 3:52 in Hindsight, Brian didn't choose a good resolution 6:11 Origins of 100 days of Code with Jessica Murphy 11:30 pink color astros 1

  • Importance of Customer Service with Dr Natalie Petouhoff WizardCast episode 105

    Importance of Customer Service with Dr Natalie Petouhoff WizardCast episode 105

    23/12/2019 Duration: 56min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Dr. Natalie Petouhoff shares her thoughts on Customer Service.  She has a PHD of Engineering from the University of California, Los Angeles. She's a connoisseur of customer service and is passionate about making the world a better place.  Show Overview 0:00 A very Marky-doo mystery (Thanks Jen Bowen and Ben Bolopue) 1:34 Intro 2:34 Hopping Joke. Thanks Christina Nava @ChristinaCNava 3:15 Customer Service with Dr. Natalie Petouhoff 7:00 Personal Branding and Customer Service - keeping your promise 9:10 "At the end of the day we're all people" - Dr. Natalie Petouhoff 10:00 A corrosive story example 16:00 How does this apply to Salesforce Admins? 22:00 Write your own mission statement 29:30 Letters to phones, to computers customer service

  • Dreamforce Awesome Admin Keynote 2019 WizardCast 104

    Dreamforce Awesome Admin Keynote 2019 WizardCast 104

    25/11/2019 Duration: 32min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Click here to post a tweet! We're live at the Awesome Admin keynote at Dreamforce 2019! I'm joined by replacement Mark - John Graf, co-host of Cloudforce Collective podcast.  We're asking only the most hard-hitting important questions today. Thank everyone who put up with us including Francis Pindar, Squire Kershner, Alexander Lovell, Marc Baizman, Michael Kolodner, Steve Molis, Corey Snow, Jen Bowen, Charlie Isaacs, Gillian Bruce, Andy Schmiechen, Justice Sikakane, Ben Bolopue, and Leah McGowen-Hare What's your favorite confetti color? Show Overview 0:00 Brian Find the Culprit!? 0:49 Introduction 2:03 A Fishy joke from Squire Kershner 2:29 Tom - a better joke? 2:50 John Graf & Brian before the Admin Keynote 3:40 What is your favo

  • Dreamforce 2019 Main Keynote Extravaganza WizardCast 103

    Dreamforce 2019 Main Keynote Extravaganza WizardCast 103

    20/11/2019 Duration: 46min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Brian traveled to Dreamforce to find just who really booked Parker Harris. Since he was here, he decided he might as well do a podcast and find out just what people are hoping, expecting, and dreading to hear in this year's main keynote. Then new co-host Ben Polopue joins Brian to share our thoughts on all that happened during the keynote this year. Show Overview 0:00 Who booked 'em! Dreamforce Edition 1:45 Live pre-keynote interviews 23:11 Pardot vs Marketing Cloud throw down preview Chris Zullo vs Andrea Tarrell 24:01 The culprit has been found! 24:42 A ham joke 24:53 Post-keynote breakdown with Ben Bolopue 44:27 Outro 44:46 Nominate MVP 45:23 Happy birthday Libsyn 46:55 Post Outro Links in This Show App Street Team "Beyond CRM Bas

  • Midwest Dreamin, Acquisitions, Data Stewards and More with Peter Coffee WizardCast episode 102

    Midwest Dreamin, Acquisitions, Data Stewards and More with Peter Coffee WizardCast episode 102

    05/11/2019 Duration: 41min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Share this episode on Twitter Peter Coffee, VP of Strategic Research at Salesforce, is a frequent guest on the WizardCast. Peter was nice enough to sit down with Brian during MidWest Dreamin' 2019 in Chicago to talk about a variety of topics.  Plus, we have a mystery on our hands that we must solve. A goal of 20 million trees by 2020 and Brian being part of the AppExchange Street team at Dreamforce 2019 (coming up November 19!) Show Overview 0:00 Who booked 'em! 1:55 Intro 2:56 a sharp joke 3:49 TeamTrees.org 20 million trees by 2020 5:15 Dreamforce plans. Brian is part of the App Street Team 8:14 Peter Coffee LIVE at Midwest Dreamin' 2019 14:15 Secret of the Salesforce core technology 14:54 Why Mulesoft is important 20:10 Why should

  • 5 Years of Trailhead with Chris Duarte WizardCast 101

    5 Years of Trailhead with Chris Duarte WizardCast 101

    21/10/2019 Duration: 45min
  • Parker Harris Has Arrived! WizardCast Episode 100

    Parker Harris Has Arrived! WizardCast Episode 100

    07/10/2019 Duration: 39min
  • BONUS: A Public Service Announcement about Episode 100

    BONUS: A Public Service Announcement about Episode 100

    03/10/2019 Duration: 01min

    This is an important public service announcement regarding the upcoming episode 100.  Apologies to Bye Bye Birdie and the artist that composed and wrote this song and musical. Share this Bonus: Click here to post a tweet!  Lyrics [Brian] Me, interviewing Parker Harris? [Mark] Parker Harris [Brian] Us, Brian and Mark recording with [Mark] Parker Harris   [Both] Parker, Parker Harris   [Both] Parker Harris, Parker Harris We're gonna talk to Parker Harris How could any podcast be Half as fortunate as we? We'll try not to flounder With our fave co-founder It's Parker Harris!   [Both] Parker Harris, Parker Harris We're gonna talk to Parker Harris [Brian] I've got a wonderful wife [Mark] Me too [Brian] Three swell kids [Mark] I've only got one [Brian] A good job [Mark] Mine's better [Brian] and now this! Ha ha!   [Both] Someday we'll recall The greatest day of all   [Brian] Parker, we love you!   [Both] It's Parker Harris! Parody song based on Hymn for a Sunday Evening (Ed Sullivan) (Paul Lynde, Marijane Maricle, S

  • Salesforce Winter 20 Release WizardCast Episode 99

    Salesforce Winter 20 Release WizardCast Episode 99

    24/09/2019 Duration: 01h07min

    Salesforce Winter '20 Release is nearly out! Some orgs have already received the new release on September 20. The majority of customers are getting the new update October 12. This is one big update with over 500 pages of release notes. That's a lot to read, so we read the release notes for you!  This is definitely not everything, but we pull our highlights for the Winter '20 release into this podcast. Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Share this episode on Twitter Show Overview 0:00 A new Podcast? 1:33 Intro 2:34 Joke 5:40 Lighting Enabled for Everyone link 7:00 Once enabled LEX is permanently on link 7:12 User Default will be LEX for new users created after LEX is enabled link 7:55 Actions & Buttons Tab - Move from Classic to LEX actions link 9:55 Hard Coded UR

  • Announcing Einstein Search with Alexander Lovell WizardCast Episode 98

    Announcing Einstein Search with Alexander Lovell WizardCast Episode 98

    19/09/2019 Duration: 41min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Share this episode on twitter Alexander Lovell announces Einstein Search coming to Salesforce in the Winter '20 release! Alexander is the Director of Product Management for Salesforce Search.  Einstein Search brings a lot of new functionality and improvements in global search in Salesforce. Search results are faster, provides more information, and supports "Natural Language." Think searching for "My opportunities this quarter" and getting proper results without creating a list view.  Einstein Search is also the first free Einstein feature released in Salesforce. It is in beta with some restrictions in Winter '20. Alexander shares what those restrictions are and what the expectation is for making Einstein Search generally available. Sh

  • Reimagined Salesforce IdeaExchange with Jennifer Sacks and Scott Allan WizardCast episode 97

    Reimagined Salesforce IdeaExchange with Jennifer Sacks and Scott Allan WizardCast episode 97

    09/09/2019 Duration: 55min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast In 2018, Steve Molis posted an Idea which sparked a loud outcry of agreement from the community. Salesforce simply was not doing a good enough job with the IdeaExchange and communication. A year later, Jennifer Sacks and Scott Allan from Salesforce have been traveling the world gathering feedback on the start of reimaging the IdeaExchange. To start, you can now prioritize the ideas you want to have Salesforce work on in each release. Better communication, updated technology, and improved internal processes are all part of the reimaging of the IdeaExchange. Prioritization is open RIGHT NOW from September 9, 2019 thru September 22, 2019. So go and put your 2 cents in! Show Overview 0:00 Artificial Intelligence for the Win! 1:45 Intro 2

  • A Pod for Pardot with Andrea Tarrell WizardCast Episode 96

    A Pod for Pardot with Andrea Tarrell WizardCast Episode 96

    27/08/2019 Duration: 48min

    Marketing automation has been a growing in popularity over the years. Salesforce has two platforms, Marketing Cloud and Pardot. What's the difference? What can you do with Pardot? Andrea Tarrell from Sercante answers these questions and more. 0:00 No Bears were harmed in the recording of this episode 1:14 Intro 2:44 Bearly a joke 3:24 Anderea Tarrell - Spot for Pardot 4:45 Andrea Tarrell vs Chris Zullo ... Fight! 13:10 Twitter Fights 16:05 Cool Example of Marketing email 19:20 Hmmm Cookies 22:06 Pardot Resource beyond the documentation 26:42 why is it "pardot" 34:50 Craziest, coolest use case with Pardot (Cirrus Insight) 38:25 If Andrea could ask Parker Harris a question... 46:00 Outro 47:56 Post Outro Links in This Show Andrea Tarrell Blog Andrea Tarrell Twitter Jenna Molby Pardot Blog Jenna Molby In the Weeds with Pardot API Lara Black Pardot Blog Lara Black Twitter Chris Zullo versus Andrea Tarrell Twitter War 1 Twitter War 2 Twitter War 3 Twitter War 4 FEEDBACK You can ask your questions, make commen

  • Campfire Stories and IT Leadership with Justice Sikakane WizardCast 95

    Campfire Stories and IT Leadership with Justice Sikakane WizardCast 95

    12/08/2019 Duration: 51min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast What it like to be an IT Leader in the day of Salesforce? What is the Campfire Stories podcast? Our guest really does the WizardCast Justice... Justice Sikakane, Co-Host of the Campfire Stories podcast and IT leader at Hennepin Theatre Trust joins us to talk about his podcast and what's it like being an IT Leader in today's Salesforce world. Show Overview 0:00 Mark goes mad with power 1:31 Intro 2:32 Joke? 03:14 EXTREME Justice (Sikakane) - Campfire Stories & Modern IT Leadership 08:02 Justice's favorite trailhead badge 17:00 Vala Afshar 20:45 Justice's dream guest 23:23 Gif squad or Gif squad 27:35 Emojii in business email 31:39 What Gif would be used for Campfire Stories podcast? 34:01 Being an IT Leaders, what does it mean tod

  • Salesforce community groups 1000 strong and Growing with Sofia Rodriguez WizardCast 94

    Salesforce community groups 1000 strong and Growing with Sofia Rodriguez WizardCast 94

    23/07/2019 Duration: 46min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Salesforce Community Groups, or User Groups, hit 1,000 groups recently. There are groups spread across 38 countries there to support Salesforce customers. Sofia Rodriguez is the Community Manager at Salesforce and shares details on how to find a community group or create a new one in a city near you.  Show Overview 0:00 No dogs or chickens were hurt in the recording of this episode 1:52 Intro 2:52 Joke 3:54 Community Management and 1000+ Salesforce Community Groups with Sofia Rodriguez 12:05 Hi Squire 20:00 Find a community group near you 20:27 Start your own community group 23:15 Community Group History - 2006 30:30 Holly on the lam 32:00 Different Trailblazer programs: MVP, Community Group, Student, Trailblazer connect, answers &am

  • Fun Fundraising with Siebren Bakker of Fragforce WizardCast Episode 93

    Fun Fundraising with Siebren Bakker of Fragforce WizardCast Episode 93

    08/07/2019 Duration: 24min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Salesforce gives employees paid volunteer hours for charity work. A group of employees banded together to play games to raise funds for Extra-Life. Their first event raised 7,000 dollars. Meet Fragforce with Nerd-n-Chief Siebren Bakker sharing how Fragforce raises money and how the community can participate. Show Overview 2:32 shellfish joke Thanks John Reed 3:23 Siebren Bakker joins to share about Fragforce, a group created within Salesforce that raises money for charity by playing games and holding events. Their first event raised 7,000 dollars. 15:10 Mark's phone alarm goes off again. 2 episodes in a row. We're professionals. Plus Fragforce Discord 22:00 Outro 24:22 Outtakes Links in This Show Twitter Fragforce Fragforce Discor

  • Partners in Salesforce with Garry Polmateer WizardCast Episode 92

    Partners in Salesforce with Garry Polmateer WizardCast Episode 92

    24/06/2019 Duration: 01h10min

    Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast What is a Salesforce Partner? What types of partners exist? Do you want to be a Salesforce Partner? What should you expect if you're thinking of hiring a Salesforce Partner? Garry Polmateer, CEO of Red Argyle, shares his thoughts from over 20 years of IT experience. Show Overview 1:10 Guest Garry Polmateer is the CEO of Red Argyle, one of the original Salesforce MVPs, and is currently in the MVP Hall of Fame. He joins to talk about partnership specifically Salesforce Partners. 11:40 Entrepreneurial Organization(EO) 20:09 Mark's phone goes off while Garry talks about concentration of consulting partners 23:50 Brian shows off his terrible interviewing skills with 20 questions in 1 32:00 Talk with more than one partner to find the right

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