Shared Insights: The Podcast From Ba Insight

Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of content we create every day, and the deeply personalized and intelligent search tools companies like Microsoft are building to help users, IT, and developers better support their users. Plus, Mark brings news of the new Microsoft podcast he hosts, The Intrazone. Links & Notes The Intrazone Connect with Mark on LinkedIn Subscribe to The Intrazone in Apple Podcasts Subscribe to The Intrazone on Android Follow @SharePoint on Twitter Follow Mark on Twitter Learn more how to Find content and expertise across your company with SharePoint, Yammer and Delve Listen to The Intrazone episode #3, "When Search Becomes Intelligent" that features our own Jeff Fried, CTO of BA Insight

Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of the needs of tens of thousands of business associates at the company to help them do their jobs better. From machine learning to natural language processing, Mark and his team are pushing their systems to unveil new insights, and he shares how his operational processes have had to evolve to support the work as well. About Mars, Incorporated Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary heal

Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves getting stuck into projects and working with clients to figure out how best to use the messy content and data they have. She has supported organizations such as the BBC, gov.uk, Financial Times, Pearson, and Electronic Arts. Helen joins us today to help our audience better understand taxonomies and search and how solid metadata can support your organization through the scourge of digital entropy. Links & Notes Search Insights 2018 from The Search Network Learn more about Taxonomy Boot Camp London — October 16-17, 2018 Follow Helen on LinkedIn Follow Helen on Twitter

Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human intervention in truly useful enterprise search. Ted serves as SharePoint Information Architect with Nationwide and is intimately familiar with what makes enterprise search tick, why it fails, and what he and his team are working on to make search smarter for their users.

Bob Bachand serves as search architect for a major Fortune 100 organization. As such, he's accustomed to dealing with the complexities of unifying the search experience for his users across platforms and applications. Today, he joins us to talk about his experience working on search systems that are evolving rapidly, and the BA Insight products that help him to create a more streamlined and intelligent search for this global company.

We've wrapped up a remarkably eventful year in search and this week on the show, BA Insight CTO Jeff Fried will share his top 10 predictions for 2018 across the search landscape. From machine learning to hyper-personalization to voice, AR, and more, Jeff shares his thoughts that might just influence where you place your attention in the coming year. Before we get started, we've got a recap of just how far we've come in the last year! Links & Notes Search Predictions for 2018 — BAInsight.com

This week, Jeff Fried lands after a whirlwind of speaking and learning to share his report on the state of AI in enterprise search as we wrap 2017. Developments in deep learning, ensemble and transfer learning are allowing savvy engineers to do things more efficiently and more clearly than ever before. There's still a disappointing lack of interoperability across platforms. Plus, the hype cycle is thriving, even as real, substantive development aims to catch up to it. Finally, are people giving up on SharePoint search? All that and more in this, our final show of the year. Happy holidays! Links & Notes "Use Office 365 and Azure Cognitive Services for Intelligent Search" at Collab365 Cognitive Search at BAInsight.com SmartHub at BAInsight.com "Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality? — at CMSWire.com

We're talking about information today, specifically, how we implement and utilize the tools and software at our disposal to improve the way we interact with our information when we need it. To help us, we are honored to have Robert Bogue as our guest. Robert is a sought-after speaker, author and consultant who shares his passion by helping organizations become more effective, efficient, and successful. He's written 25 books, speaks around the world, and is here today to share some of the key lessons he's learned on implementing information management. He has just launched his latest course for the Association for Information and Image Management, Implementing Information Management on SharePoint and Office 365. Links & Notes Implementing Information Management on SharePoint and Office 365 SharePointShepherd.com ThorProjects.com Connect with Robert on LinkedIn

CollabTalk founder and CEO Christian Buckley is back this week, sitting down with CTO Jeff Fried at the European SharePoint Convention 2017 in Dublin, Ireland. This week, they cover the latest trends coming out of Dublin including the latest announcements in hybrid and the Azure stack, the maturing culture around cloud adoption, the continuing embrace of social through Teams and more! Links & Notes European SharePoint Conference CollabTalk Browse past TweetJams BuckleyPlanet.com

This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life sciences customer. This project brought together multiple pieces of BA Insight software and client systems, creating an enterprise search system reaching users around the globe that made their daily lives more productive. Links & Notes Learn more about BA Insight Search Solutions for Life Sciences Connect with Sanjaya on LinkedIn

BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. SearchExplained's Agnes Molnar, Puzzlepart's Mikael Svenson, and FindWise's Mikael Wendelius sit in to unpack their favorite announcements from updates to security and usability, to changes to the Microsoft Graph, to SharePoint and Bing for Business. Links & Notes A Perspective on our Best-of-Breed Approach — BA Insight Blog Ignite sessions Recommended search-related sessions: BRK2181, BRK3216, BRK3266, BRK2403, BRK1062, THR2038 Connect with Agnes Molnar on LinkedIn Search Explained Jumpstarting Search in SharePoint and Office 365 with Agnes Molnar My thoughts about modern search experiences in Office 365 — Microsoft Ignite Reflections — Agnes Molnar Connect with Mikael Svenson on LinkedIn Mikael Svenson's blog Connect with Mikael Wendelius on LinkedIn In Search for Insight — Based on Enterprise

We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more important announcements from the company around SharePoint, search, and the Microsoft Graph. Adding capabilities to Graph and driving learning from collaborative behaviors across your company is central to increasing intelligence in search. At Ignite, the team is discussing how research, collaboration, and more can be directly informed by the Graph — it might not look like search as we know it, but it's happening all around you, bringing search wherever you are. Learn how Naomi's team is pushing search forward through the Microsoft Graph, and how the Graph will influence the work we do across Microsoft products such as Bing for Business. Links & Notes Find what you want, discover what you need with personalized intelligent search across Microsoft 365 by Naomi Moneypenny Accelerate productivity wi

Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie Hull, director and co-founder at Flax and open source search specialist. From the importance of test-based relevance and tuning in search, to the drive to help administrative teams understand the critical role search can play in business efficiency, Charlie and Jeff share their perspectives on the new renaissance of the enterprise search space. What's more, Charlie introduces his new book, co-written with Udo Kruschwitz, Searching the Enterprise: Search has become ubiquitous but that does not mean that search has been solved. Enterprise search, which is broadly speaking the use of information retrieval technology to find information within organizations, is a good example to illustrate this. It is an area that is of huge importance for businesses, yet has attracted relatively little academic interest. This monograph will explore the main issues involved in enterpris

BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), SharePoint Search (on-premise or cloud), or Azure Search and is integrated with Google Cloud Machine Learning, Microsoft Cognitive Services and over 60 enterprise systems right out of the box to help you create a new generation of intranets and intelligent search solutions. Armed with practical examples, Jeff illustrates how SmartHub puts a user-accessible face on complex engineering and delivers a truly transformative search experience across the enterprise. Links & Notes About BA Insight SmartHub BA Insight Makes Search Smarter with SmartHub

Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and search technologies. He joins us today for a conversation on search and the importance of findability, specifically in light of Google's announcement that the Google Search Appliance has reached sunset with phase-out of the product beginning early 2016, targeting complete discontinuation by 2019. What does this mean for platform decisions moving forward? MC+A is Google for Work Partner so we count on Michael's expertise to help us navigate search in this post-GSA landscape. Links & Notes BAInsight: The Google Search Appliance Replacement Program BAInsight: Is Google Back in the Enterprise Search Game? Or Just Copying SharePoint with Suite-Wide Intelligent Search? BAInsight: Saying Goodbye to the Google Search Appliance MC+A: Assessing How to Replace the Google Search Appliance MC+A: Google Search Appliance Replacement. Upgrade your Search Strategy MC+A: Google

A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the search space. Today we have two fantastic guests with us on the show to help us better understand what is going on in this area. Hadley Reynolds and Sue Feldman are co-founders and managing directors of the Cognitive Computing Consortium, they are both eminent analysts deeply versed in search and have much to teach in the role cognitive computing has in the rapidly evolving search space. Links & Notes Cognitive Computing Consortium Connect with Sue Feldman on LinkedIn Connect with Hadley Reynolds on LinkedIn The Answer Machine: Synthesis Lectures on Information Concepts, Retrieval, and Services by Susan E. Feldman

Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE analytics offering, the fruits of a partnership we announced in January of this year. The new enhancements bring an updated, easy-to-use interface to the NGAGE data model and extends it, allowing customers to more effectively and efficiently leverage the data they have toward behavioral insights. This puts a new level of insight into customer's hands — go broad and see KPIs from the start, or go deep and see how your users are truly interacting with data across your applications. Links & Notes NGAGE Intelligence, Inc. BA Insight Search Analytics Connect with Paul Henry on LinkedIn Connect with Jeff Fried on LinkedIn

This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of change in the field. While technology is improving, the problems we're working to solve are becoming more challenging too, and the tools we have at our disposal to address them is forcing new paradigms in organization, access, and structure. From AR, to VR, to social and the cloud, your strategy for building a search platform — or replatforming — starts here. Links & Notes Is SharePoint Search Dead? — SearchExplained.com The Search Immaturity Cycle and How to Create a Search Strategy The Search for Intelligent Search — Is it Delve? — BAInsight.com

Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small in their effort to implement BA Insight solutions. He takes us behind the scenes on the decisions that serve to bring improved access to matter and information in an industry that has quickly become a leader in information utilization and organization at scale. Along the way, Rick shares a story of one client that brought together four regions, clients, and thousands of staff in an efficient and user-friendly search implementation. Links & Notes Connect with Rick on LinkedIn Read Rick's posts on the BA Insight Blog Search Solutions for Legal — BA Insight About BA Insight Federator — Address situations where one index isn’t possible BA Insight Federator — How the BA Insight Federator Extends SharePoint Search (White Paper)

Last week, BA Insight launched Search for Microsoft Dynamics bringing instant, enterprise-wide search results related to the specific case or opportunity a user is viewing, connecting Dynamics 365, SharePoint, and content from over 60 other enterprise systems, displaying content directly in Dynamics 365. This week on the show, BA Insight CTO Jeff Fried to bring us more detail about this new product, what it fixes in existing Dynamics search, and how you can get started right away as a BA Insight customer! Links & Notes BA Insight Releases Search for Microsoft Dynamics Introducing Search for Dynamics - by Jeff Fried Search for Microsoft Dynamics Product Page Contact BA Insight