Synopsis
Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind the scenes tales of our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.
Episodes
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39: The Future of Findability — Guest Panel on Microsoft's Month of Announcements 2017
25/05/2017 Duration: 49minOn the heels of a full month of Microsoft events, we've got a panel of guests ready to take on the latest from Microsoft, from the future of SharePoint through new developer capabilities announced at Build and the SharePoint Virtual Summit. What is the developer take on Microsoft's direction and what it means to us, findability, and beyond? Joining BA Insight CTO Jeff Fried we have returning guest Mikael Svenson, CTO of Puzzlepart; Matthew McDermott, director at Aptillon; and Marc Anderson of Sympraxis Consulting. Links & Notes Connect with Mikael Svenson on LinkedIn Connect with Matt McDermott on LinkedIn Connect with Marc Anderson on LinkedIn Connect with Jeff Fried on LinkedIn
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38: Large Pharmaceutical Marries the Power of ElasticSearch and SharePoint
23/05/2017 Duration: 13minThis week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman wraps up his story of a global pharmaceutical firm building a next-generation search platform. Last week, Sean explained how this customer ultimately selected SharePoint as the engine of their search platform. But that's not the whole story. Given the complexity of systems supporting research, the team had to ensure access to data in other repositories, too. Today we learn how the team integrated ElasticSearch, among others, into their SharePoint system offering power, access, and efficiency. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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37: Global Pharmaceutical Organization Implements SharePoint 2016 as a Next Generation Search Platform
18/05/2017 Duration: 15minThis week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman continues his story of a global pharmaceutical firm building a next-generation search platform. In this episode, Sean explores the map of considerations that lead to the team's ultimate choice: SharePoint. Along the way, they were challenged by hosting considerations, O365 support, and more. Finally, Sean dives into the implementation from the perspective of project management — including their Agile approach to managing work — and cost, schedule, and performance variables along the way. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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36: Global Pharmaceutical Organization Looks to Build Next Generation Search Platform
11/05/2017 Duration: 14minThis week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman begins a story of a global pharmaceutical firm that sought to build a next-generation search platform. Sean shares valuable background on this project, from the technologies they considered across the landscape of search solutions, to the driving factors motivating stakeholders throughout the organization. Join us as we explore considerations driving a world-class institution as they implement a world-class search platform to support their users in the face of technological and cultural complexity. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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35: The Future of Findability in the Legal Industry
04/05/2017 Duration: 30minThe legal industry in under considerable pressure to change. Over the last 15 years, we've seen a massive wave of mergers and acquisitions and consolidation, along with pressures that come with Alternative Fee Arrangements. This in the face of a six year run of essentially flat demand for legal services according to Georgetown University's 2016 Report on the State of the Legal Market. Productivity is decreasing in every category of timekeepers except associate. It is with this backdrop that Jeff Fried shares his perspective on the future of findability in the legal industry and the changes that these associated pressures are putting on large firms to take on through technology. The next wave of development in the field will come thanks to increased investment in R&D, and counting on the machines to take on a heavier load comes with its own set of concerns. Jeff sets the stage for change in our conversation this week. Links & Notes BA Insight Search Solutions Intelligent, Cognitive, AI-Based Search: S
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34: How a Life Sciences R&D Organization Used Scientific Search to Improve Results
27/04/2017 Duration: 09minThis week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight CTO Jeff Fried brings us a story of an organization investing in scientific search first and foremost. Their efforts to connect to the systems they needed to support drug development yielded exceptional results. From a usability perspective, researchers are spending a lot of time with information. For that reason, presentation was critical to support their needs and ensure they weren't missing results critical to their work. Learn how BA Insight software was able to bridge discrete bodies of data to offer a step up in information access and presentation for researchers and beyond, integrating external data sources, SharePoint, and more into one unified interface. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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33: Christian Buckley on Hybrid SharePoint's Promising Future, Details Latest Research
20/04/2017 Duration: 31minCollabTalk founder and CEO Christian Buckley returns to Shared Insights this week to share with us news of note around a major hybrid SharePoint research project he conducted in partnership with graduate students at the Marriott School of Management at Brigham Young University. The project is designed to give us a better understanding of the landscape of organizations actively pursuing hybrid SharePoint and the results paint a promising picture for the road to hybrid and beyond. Links & Notes Download the Research Paper: Understanding the State of the Hybrid SharePoint Ecosystem "Hybrid SharePoint Deployments Poised to Expand" by Jeffry Schwarz — redmondmag.com CollabTalk CollabTalk Monthly TweetJam -- April 25, 2017 @9am PT Browse past TweetJams BuckleyPlanet.com
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32: A Successful Intranet Search Implementation in Life Sciences
18/04/2017 Duration: 21minOver the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. Today, BA Insight CTO Jeff Fried brings us a story of search in life sciences that showcases the power of search to enhance productivity at enterprise scale. In this case, the organization has studied the impact of their new search to begin to collect data around adoption and effectiveness, and the results so far are impressive. Join us! Links & Notes BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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31: Using Search to Extract Quick Value from M&A in Life Sciences
13/04/2017 Duration: 08minOver the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. This week, BA Insight CTO Jeff Fried continues the story of search in life sciences with two cases. The first showcases the power of search to enhance productivity at enterprise scale. The second, a story of search and the direct impact of surfacing new insights to scientists by connecting discrete sources seamlessly. Links & Notes BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box
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30: Reducing Duplication in Life Sciences R&D
06/04/2017 Duration: 15minLast week on the show we started our conversation on search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. This week, BA Insight's Jeff Fried continues the story of search in life sciences with two cases that showcase the power of data to combat the risks of ballooning research costs, soften the cultural rifts that come from access to information, and improving efficiency by de-duplicating efforts to stunning results. Links & Notes BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners
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29: Moving 150 bananas per second and other insights from Elastic{ON}17 with Elastic's Shane Connelly
30/03/2017 Duration: 42minToday on the show we present a conversation between BA Insight CTO Jeff Fried and Shane Connelly, Principal Product Manager at Elastic. The two begin their conversation on their rich competitive history that has led them to their current roles in the industry, through great consolidation in the field, to our broader and more accessible search horizons today. This conversation comes on the heels of Elastic{ON}17 in San Francisco, with resources, keynotes, and demos linked below. Shane introduces us to Elasticsearch and how the Elasticsearch stack faces up against the explosion of data and requirements to access it as the company crests 100 million downloads and beyond. Links & Notes Connect with Shane Connelly on LinkedIn ElasticON17 Events and Resources BA Insight and Elastic Search ElasticSearch as a Platform for Enterprise Search by Jeff Fried Betting on Elasticsearch for Enterprise-wide Search with BA Insight by Jeff Fried
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28: The Hateful Eight: Portal Risks every CIO needs to know
23/03/2017 Duration: 25minThis week on Shared Insights, BA Insight chief customer officer Sean Coleman is back to tell us a story of The Hateful Eight, the eight portal risks that every CIO needs to know. While we're talking specifically about CIOs in the legal industry, these best practices inform the universe of all CIOs and CTOs charged with supporting Intranets, portals, and enterprise search infrastructure. Links & Notes Search Solutions for Legal Find Sean Coleman on LinkedIn Contact BA Insight
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27: The Evolution of Legal Technology with Jeff Bodem
16/03/2017 Duration: 20minJeff Bodem serves as BA Insight's director for North American legal markets and as a twenty-year veteran in the legal industry he joins us to talk about the evolution of technology in the field. From the prominence of the legal library to an exploding set of technology requirements, firms have seen technology as a key driver in firm success. Jeff leads us through some of the challenges that have plagued progress in the field, and the opportunities that have come with advances that have lead to cutting costs and increasing efficiencies in the firm.
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26: Findwise Mikael Wendelius Shares Enterprise Search and Findability Report, Posts Promising Trends in Search Strategy
09/03/2017 Duration: 32minFindwise has released the results of their fifth annual "Enterprise Search and Findability" survey that reports how search is managed and used globally. There's some great news in the data that points to an increased sophistication around search strategy — among other great trends — across reporting organizations over the last five years. Findwise Business Area Manager for SharePoint and Office 356 Mikael Wendelius joins us from Copenhagen to help us wade through the results, along with a brief preview of our upcoming joint webinar to be held on March 28, 2017. Registration available now! Links & Notes Findwise Enterprise Search and Findability Survey — Download the 2016 Report Connect with Mikael Wendelius on LinkedIn Share your thoughts with Jeff Fried Register for the Findwise BA Insight Hybrid Search Webinar — March 28, 2017
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25: Search in Life Sciences — Regulation, Transparency & Efficiency
02/03/2017 Duration: 13minThere are industries in which search is used intensively across different parts of the business, different roles, and functions, with different information intentions. One of those industries is life sciences. There are unique requirements in the life sciences as a regulated industry, not to mention the higher than average trend toward mergers and acquisitions and the complications that come from bringing disparate systems together. Today on Shared Insights, we begin a series on search in the life sciences industry with an overview of unique traits that face technologists supporting the industry, leading to a number of cases that define search success in some surprising ways. Links & Notes BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners
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24: Microsoft's Mark Kashman on Intelligent Search, Delve, and the Evolving Microsoft Graph
23/02/2017 Duration: 41minThis week, Microsoft announced a new search experience in Office 365, along with updates to Delve, all targeted at giving users a more personalized search experience that offers rich insight into the work you're doing, and better connects you to the work of your organization. Microsoft's Mark Kashman joins us to walk through details of the announcement and share his insights into the broader implications of ongoing intelligent search development. And yes, we discuss the three laws of robotics in the process. Links & Notes ANNOUNCEMENT | Intelligence-powered search, Delve, and Microsoft Graph updates Connect with Mark on LinkedIn Connect and collaborate in Office Delve Microsoft-BA Insight Case study: ISV uses the cloud to help customers find content where it lives Perspectives on the Intelligent Intranet
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23: Expanding Connections: Bring Recommind to SharePoint with BA Insight
16/02/2017 Duration: 20minLast year, we announced a strategic partnership between BA Insight and Recommind. Listeners will know Recommind as the brand behind Decisiv Search, an enterprise search leader of particular — though certainly not exclusive — interest to those in the legal field. Through this partnership, BA Insight has integrated Decisiv natively into SharePoint bringing Recommind's world-class search capability to all SharePoint customers. Rick Fafard is BA Insight's technical director of professional services and joins us today to tell the story of this partnership and the opportunities that come with it in connecting users with the documents and experts they need to do their jobs. Links & Notes Connect with Rick Fafard on LinkedIn Decisiv Search, Recommind and BA Insight: Better Together BA Insight and Recommind Announce Strategic Partnership Is OpenText's Acquisition a New Dawn for Recommind's Decisiv Customers? — by Jeff Fried Recommind — OpenText eDiscovery, Enterprise Search Solutions
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22: Faceted Search Comes to Mobile Today with New BA Insight Visual Refiners
09/02/2017 Duration: 16minThis week, BA Insight announced the immediate availability of Visual Refiners for O365. It's a new version of the software you already love, bringing reactive design and mobile awareness so that data exploration can be done effectively, even on a mobile device. BA Insight CTO Jeff Fried joins us on the show today to share the thinking that went into this release of Visual Refiners along with his favorite functions that offer not just user convenience, but insights into data inside the firewall your teams have never experienced — both at work, and on the road. Links & Notes BA Insight Visual Refiners BA Insight Brings Mobile Search to Office 365 Going Mobile - Introducing our New Release of Visual Refiners by Jeff Fried Contact Us
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21: Building the Business Case for Search
02/02/2017 Duration: 36minAsk your users to make the case for continuous improvement and investment in search, and you're likely to get a set of solid — potentially quite emotional — responses that stem from their experience struggling to find documents important them, their work, and their projects. And yet, even in the wake of user frustration, search is historically under-resourced. Today on the show, our guest Martin White joins BA Insight CTO Jeff Fried to unwind the challenges facing the business in supporting increased investment in search and together they offer a set of actions to help you understand where you are in search, and helpful tools to guide your efforts to build the business case to improve it. Martin White has been involved in the use of search technology since 1975. He is the author of four books on enterprise search, has conducted many search strategy and implementation projects since setting up his consulting business in 1999 and is a Visiting Professor at the Information School, University of Sheffield where h
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20: 7 Steps to Building an Intranet that Your Employees will Love
26/01/2017 Duration: 27minYour intranet brings with it the baggage of history. Users are accustomed to consumer tools that look great, move quickly, and allow them to find whatever they need to find, when they need to find it. But these same users are equally accustomed to their business tools that are historically slow, awash in complex menus, and ill-suited to deliver the kind of results they need to do their jobs. Today on the show, BA Insight Chief Customer Officer Sean Coleman, and Emgage Head of Product Development Harout Katerjian join us to share seven steps to building an internet that your employees will love. Links & Notes Share your experience Emgage Connect with Harout on LinkedIn