Coaching For Leaders

Erin Meyer: The Culture Map Erin Meyer, a professor at INSEAD, teaches us how to influence cross-culturally. Erin is the author of the bestselling book The Culture Map: Breaking Through the Invisible Boundaries of Global Business*. Key Points It’s more helpful to know how cultures compare to one another on specific issues than it is to just describe a specific culture. Different cultures have signals that mean different things. Historically homogenous cultures tend to be less explicit in their communication styles, with much more communication implied. Americans tend to be very direct except when giving negative feedback, and many people from other cultures find this confusing. Remember to: be curious, be humble, listen before you speak, and learn before you teach. Resources Mentioned The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer* To access the behavioral culture map showing how 55 countries map to the 8 behaviors, complete the below: Visit http://

Brenda Bernstein: How to Write a KILLER LinkedIn Profile Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years. Key Points LinkedIn profiles are very important for job seekers. Your headline is the most important place to have keywords. Don’t include your company name in your headline unless it has cachet. In your experience section, emphasize your current job and make sure it has the best description. Think of three key words you want to come across in your profile photo. Make sure you have a 100% completed profile to get boosted by LinkedIn’s algorithms. Write your summary in first-person. If you have a very uncommon or unclear job title, it’s okay to write one that people would understand, so long as it’s accurate. Recommendations are important because they’re the only way on LinkedIn to really prove who you are and what

Michael Bungay Stanier: The Coaching Habit Michael Bungay Stanier is the bestselling author of the books Do More Great Work* and The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever*. Michael and his team of facilitators help time-crunched managers coach in 10 minutes or less. Key Points When things get difficult, there are three roles people might fall into: The victim The persecutor The rescuer How to bust out of a victim role: Figure out what’s really going on. Take a deep breath. Think, “And what else?” How to bust out of a persecutor role: Assume positive intent, that people are trying their best. Ask yourself what you want in the situation, and make sure you’ve communicated it to others. Then ask the others what they want. How to bust out of a rescuer role: Ask the victim, “How can I help?” or “What do you want from me?” Resources Mentioned The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier* Do More Great

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Dustin asked about the distinction between mission and vision and how to get started on both in his organization. Andrew asked about how we remember to connect people in our network and stay in touch with the right people. Etai asked if asking for feedback too often might been seen as weak in his organization. Josh asked about resources for books and podcasts on leadership development in Spanish for his team. Resources Mentioned How to Write a Mission Statement That Doesn’t Suck by Dan Heath OmniFocus Learn OmniFocus Start With Why by Simon Sinek* Contactually Getting Things Done by David Allen* Talking From 9 to 5 by Debra Tannen* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Le

Dan Ariely: Payoff Dan Ariely is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and a founding member of the Center for Advanced Hindsight. His books include Irrationally Yours, Predictably Irrational, The Upside of Irrationality, The (Honest) Truth About Dishonesty, and his most recent book, Payoff: The Hidden Logic That Shapes Our Motivations. Key Points The things that motivate us are about accomplishment and achievement, not day-to-day happiness. Most people realize that they themselves are not truly motivated by money, but they still assume other people are completely motivated by it. Figure out a way to pay people that adds to the development of a long-term relationship, not a short-term transactional one. It is important to find a way to connect people’s jobs to the final outcome of their work, because many people don’t feel connected to their organization’s main purpose. Resources Mentioned Payoff: The Hidden Logic That Shapes Our Motivations* by Dan

Collins Osayamwen: Facilities Management Collins Osayamwen is the Managing Partner/Senior consultant of SheltercareFM Consult based in Nigeria. He is also a founding partner of the Corporate FM Alliance – a group of international companies working together on regular basis to provide facilities management and real estate services throughout the Europe, Middle East, and Africa region. He was the International Facility Management Association’s Distinguished Member from 2011-2012 and now serves on IFMA’s board of directors. Key Points Ask yourself some key questions: Are you happy doing what you are doing right now? Will you be happy doing it for the rest of your life? What legacy are you leaving for your children? Failure can redirect you into new directions that are better than before. Don’t start a career just because of the money or because people tell you to, only do it if it’s your passion. Final Day for Academy Applications Monday, January 23rd is the final day for applications to the Coa

Eugenia Weiss: Military and Veteran Transitions Eugenia Weiss is a clinical associate professor at the University of Southern California’s Suzanne Dworak-Peck School of Social Work. She is the co-author of the book The Civilian Lives of U.S. Veterans: Issues and Identities* and Supporting Veterans in Higher Education: A Primer for Administrators, Faculty, and, Advisors*. Key Points Military and civilian cultures are very separate, and sometimes it’s difficult to transition back into civilian life. Most veterans with combat experience won’t have PTSD, it’s about 15%-30% that do. The effects of PTSD vary from person to person. In the past, service members typically had several weeks of transport time between combat roles and home, now it’s only a couple of days. This doesn’t allow them much time to process their experiences. Don’t be afraid to engage with veterans and talk about their experiences, just do it with care and concern. Most veterans do want to talk about their experiences. Volunteering fo

Tom Henschel: The Look & Sound of Leadership Tom Henschel is the host of The Look & Sound of Leadership, a popular leadership podcast spanning almost a decade. In addition, Tom is a talented executive coach and principal of his firm, Essential Communications. Key Points Networking is about abundance and a mindset of giving Networking is about relationships, not goals. Networks are built over time. Ask: How can I help? Be open to giving your time and talents away for free through a spirit of abundance. Always be prepared to network, no matter where you are. Show up consistently, and build relationships over time. Resources Mentioned Tom’s 10 Golden Rules of Networking CFL106: How To Create Your Personal Networking Plan With John Corcoran CFL177: How to Start a Conversation With Anyone CFL209: Get ROI From Professional Associations With John Corcoran Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Tyler asked about the usefulness of anger in the workplace. Yanko asked about making a major career transition. Rich asked about navigating challenges when coaching someone internally. Resources Mentioned Man’s Search for Meaning by Viktor Frankl* What Color is Your Parachute by Richard Nelson Bolles* How to Write a Killer LinkedIn Profile ... And 18 Mistakes to Avoid by Brenda Bernstein* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL190: How to Improve Your Coaching Skills, with Tom Henschel CFL238: How to Be a Non-Conf

Mariano Mosquera: Preventing Corruption Mariano Mosquera, is an Edmond J. Safra Network Fellow at Harvard University and Postdoctoral Fellow of the National University of Cordoba. He is a professor of Ethics and Access to Public Information of the National University of Córdoba and professor of Public Policy at the Catholic University of Cordoba. Key Points Different places in the world have different concepts of corruption. A lot of corruption is created by poorly conceived or implemented laws. Some actions may be legal but should be still be considered institutional corruption. Just trying to catch corrupt individuals doesn’t work; we need to change the rules that incentivize or allow corruption. If you can anticipate corruption you can help prevent it. Rather than immediately reporting corruption, sometimes it’s better to simply steer the conversation another way. Resources Mentioned Mariano Mosquera’s website Harvard articles by Mariano Mosquera Will You Leave a Rating or Review? If yo

Most of us work in organizations where at the very least, it’s espoused that we should engage employees and create a great work environment. But, few firms actually do this well. On this episode, how to practically engagement employees using the principles of Management 3.0 — and also create happiness for the people you lead. Jurgen Appelo: Management 3.0 Jurgen Appelo calls himself a creative networker. Since 2008 Jurgen has penned a popular blog at www.noop.nl, covering the creative economy, agile management, and personal development. He is the author of Management 3.0*, the bestselling agile management text and the proactive follow-up book, Managing for Happiness*. Key Points Not all things work for each company. You must experiment to see what works for your company culture. Incentives should be tangible. Managers should only have to manage the business systems, and the employees should be able to manage themselves. You are learning the most when half your experiments fail. Figure out how to in

Terry Lipovski: Underdog Coaching Terry Lipovski is the President of Ubiquity Leadership. He is a leadership coach and workshop facilitator to top organizations around the world include organizations like Schlumberger, Air Canada, and GE. Key Points Being different from colleagues can present a challenge Many people at a disadvantage don’t realize it Some people just need someone who is in their corner Resources Mentioned Ubiquity Leadership Why We Need Diversity Coaching Quotes for Leaders Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL237: These Coaching Questions Get Results CFL255: How Women Make Stronger, Smarter Choices CFL269: How to Ask for Career Help Need an Editor? Andrew Kroeger edits both this show and Bonni’s Teaching

Bonni and Dave respond to listener questions on cost-effective training, making a transition as a leader, and giving group feedback. Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions John asked about what to do when it’s the leader who is planning to leave the organization. Allison asked about strategies to train the most people with minimal resources. Andrew asked about giving feedback to an entire group of people. Resources Mentioned Transitions: Making Sense of Life's Changes by William Bridges First Things First by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill altMBA reading list 3 Reasons Why Punishing A Team Is A Bad Idea Managing Transitions: Making the Most of Change by William Bridges and Susan Bridges Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course

Mindy Danna: Adult Development Mindy Danna has over 20 years experience helping individuals and organizations achieve their goals through coaching, organization development, and strategic facilitation. She specializes in workplace communication, influencing skills, sales management, team building, strategic facilitation, and conflict resolution. Key Points The stages of development from Robert Kegan: Impulsive mind (early childhood) Imperial mind (adolescence) Socialized mind (46% of the adult population) Self-Authoring mind (41% of the adult population) Self-Transforming mind There are only modest correlations with age and the adult developmental stages. We can absolutely regress backward into prior stages depending on context and situation. Knowing more about what stage(s) you identify with will help you have more compassion for yourself and for others. Your most practical development plan: Do one thing every day that scares you. Resources Mentioned Invictus movie Immunity to Chan

Muriel Maignan Wilkins: Own the Room Muriel is the Managing Partner and Co-Founder of Paravis Partners. She is the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence. Key Points It’s about learning to adapt and learning how you bring your best self forward for the situation at play. Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders. A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders. Credibility and reliability are two things people look for in every leader. When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing. Resources Mentioned What Got You Here Won’t Get You There by Marshall Goldsmith www.paravispartners.c

Judith Glaser: Conversational Intelligence Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Key Points Great conversation leads to great relationships, which leads to great culture. Level I conversations are about resistance Level II conversations are about “wait and see“ Level III conversations are about co-creation When we are threatened by others, cortisol can linger for 26 hours. Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth. Resources Mentioned Conversational Intelligence by Judith Glaser

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Joshua asked about creating a genuine connection with the team he leads. Warren is wondering what he can do to create a culture where people bring solutions instead of problems. Brian asked about handling an employee who is dominant and intimidating. Mark asked about how to handle degrading comments in the workplace. Warren asked about the best strategies to encourage senior employees to embrace sharing their knowledge with newer employees. Resources Mentioned Analyzing Performance Problems* by Robert F. Mager and Peter Pipe I Want to Coach People Well section on CoachingforLeaders.com Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the mos

Larry Braman: Career Consultant and Coach Larry Braman is the president of Global Career Consulting and Placement and the founder of Career University, live and on demand job landing and career advancing webinars. Key Points It’s essential for us to recognize that the most successful people ask for (and receive) help all the time. Say less initially in your interactions with influencers so that you can meet them where they are as the conversation progresses. When someone offers to help or to make an introduction, take immediate action to follow up. It’s important for us to have both mentors and advocates in our careers. Be memorable in a genuine way by making a human connection to the other party. Resources Mentioned Global Career Consulting & Placement Career University Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* How to Win Friends and Influence People* by Dale Carnegie Mentors Are Good. Sponsors Are Better. by Sylvia Ann Hewlett Larry

Nancy Duarte and Patti Sanchez: Communication Experts Nancy Duarte (web) (Twitter) has created thousands of presentations for the world's top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank. She's also the author of Resonate*, Slide:ology*, the HBR Guide to Persuasive Presentations*, and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*. Patti Sanchez (Twitter) is a communicator with 25 years of experience leading transformative marketing initiatives for brands and causes, co-author of Illuminate*, and Chief Strategy Officer for Duarte, Inc. Key Points Change is the reality for every leader and organization. Empathy for others is key at every stage of the change process — and in all communication. Stories are a powerful tool for teaching. Ceremonies help create buy-in for major transitions. Resources Mentioned Torchbearer Tool Kit Illuminate: Visual executive summary Resonate: Multi-Media Version Slidedocs: Downlo

Ron Wallace: Former President, UPS International Ron Wallace (web) is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the new book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*. Key Points By promoting from within, a company’s legacy and culture is seamlessly passed on. Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career. Most CEOs are only good at one or two things, and that’s what they should focus on. Tell your supervisors what your goals are. When you’re in a leadership position, always remember where you came from. Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 lead