Coaching For Leaders

Seth Godin: This is Marketing Seth Godin was recently inducted into the American Marketing Association’s Hall of Fame and is the author of one of the most popular blogs in the world. He founded TheMarketingSeminar.com and the altMBA. Seth is the author of eighteen best‑sellers that have been translated into more than thirty‑five languages, including his newest book, This Is Marketing: You Can’t Be Seen Until You Learn to See*. Key Points The world is fragmented into many groups; there is no more mass market. Each of us has the ability to market the work we are doing through our actions. The hard work begins by choosing the smallest group of people you can live with and ignoring everyone else. Pick ten people. Find something that will amaze and delight the ten. And if you can’t, then start over. Resources Mentioned This Is Marketing* by Seth Godin Tribes* by Seth Godin Permission Marketing* by Seth Godin First, ten by Seth Godin Book Notes Download my highlights from This is Marketing in PD

Kwame Christian: Negotiate Anything Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He hosts the top negotiation podcast, Negotiate Anything, and is the author of the new book: Nobody Will Play With Me: How to Find Confidence in Conflict*. Key Points Three points to the breakdown of communication: The Frame (the storyline) The Pace (how fast) The Direction (what issues you’re talking about) Three steps of compassionate curiosity: Acknowledging emotions Getting curious with compassion Joint problem solving Resources Mentioned Kwame’s Negotiation guide Negotiate Anything podcast by Kwame Christian Nobody Will Play With Me: How to Find Confidence in Conflict* Anchoring episode on Negotiate Anything Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes Negotiating

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Samantha asked about what to do if you have a problem employee that is affecting the team. Pat asked about how to show respect for difficult work while also setting clear boundaries for ethical behavior. Ashish asked about using buzzwords and complexity vs. keeping language simple. Craig wanted to know how to influence people whom you have no direct control. Resources Mentioned Theory in Practice* by Chris Argyris Temple Grandin Double-loop learning Team of Teams* by General Stanley McChrystal Related Episodes What Search Dogs Can Teach You About Engagement (episode 25) Use Power for Good and Not Evil (ep

Parker Palmer: On the Brink of Everything Parker Palmer is the founder and senior partner emeritus of the Center for Courage & Renewal and is a world-renowned writer, speaker, and activist who focuses on issues in education, community, leadership, spirituality and social change. He is the author of the newly published book, On the Brink of Everything: Grace, Gravity, and Getting Old*. Key Points “The unexamined life is not worth living.” —Socrates Encourage people to examine the fears they have about looking inward. When we befriend what we are afraid of, it will become our friend. “If you can’t get out of it, get into it.” —Outward Bound motto Focus on building goodwill in your business because it repays many times over. Resources Mentioned On the Brink of Everything: Grace, Gravity, and Getting Old* by Parker Palmer The New Better Off: Reinventing the American Dream* by Courtney Martin Outward Bound Book Notes Download my highlights from On the Brink of Everything in PDF format (free mem

Tom Henschel: The Look & Sound of Leadership Executive coach Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points An offsite doesn’t have to actually be offsite, but it needs to be treated like it is. What do you want the team to know that they don’t know now? Or what do you want them to be able to do that they can’t do now? An offsite is a great way to just talk and have experiences together that you don’t normally have time for. Really skilled facilitation is an art, not a science. Think about the why before the what. A good offsite is the start of a process, not the end of a process. If the offsite is really productive, it creates more work. Leaders should adopt the language of the offsite and use it

James Clear: Atomic Habits James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*. Key Points Goals are great for deciding what direction you want to head, but to actually get there it’s all about your systems. Results aren’t what needs to change; the processes and habits are what need to change. Start with the identity you want for yourself and build your habits to reinforce that identity. Your habits are what prove your identity to yourself. Habits are like compound interest for self-improvement. Bonus Audio How habits reinforce your identity Resources Mentioned Atomic Habits* by James Clear James Clear on Annual Reviews Related Episodes Getting Things Done with David Allen (episode 184) Create Behavior That Lasts With Marshal

Mark Ipaviz: ELEVEN Australia Mark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia. Key Points Create an environment where people come to work absolutely loving every second of their day. If you create an environment where everyone feels loved, you create a family. If you take care of your people, they will take care of your customers. Resources Mentioned ELEVEN Australia How to Win Friends and Influence People* by Dale Carnegie The 7th Habits of Highly Effective People* by Stephen Covey The 5 Levels of Leadership by John C. Maxwell The Coaching Habit* by Michael Bungay Stanier Related Episodes These Coaching Questions Get Results (episode 237) How to Get the Ideal Team Player (episode 301) Your Permission to Fail (episode 338) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, sear

Scott Harrison: charity: water Scott is the founder and CEO of charity: water, one of the most visible non-profit organizations in America. He’s author of the new book Thirst: A Story of Redemption, Compassion, and a Mission to Bring Clean Water to the World. Key Points If you’re chasing the wrong things there will never be enough. To do remarkable things you must have remarkable clarity of vision. Pick one thing and focus all of your energy on it. Resources Mentioned Thirst by Scott Harrison* Video: The Spring Thirstbook.com The Spring Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Four Steps to Get Unstuck and Embrace Change (episode 297) Six Tactics to Achieve Extraordinary Performance (episode 337) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. Key Points People often separate their career goals from the personal development goals, and it doesn’t have to be that way. Leaders often have a quick chat and then leave the conversation without actually making any deep connections. We often don’t ask a question and leave it enough time to breathe. Employees get lots of feedback, but it’s often not helpful feedback. Think about feedback as a diagnostic tool. Leaders no longer need to be the problem solvers — they need to help make space for others to solve problems. Employees are looking for emotional transparency. Bonus Audio Emotional Intelligence and Women in the Workplace Resources Mentioned Good Authority by Jonathan Raymond* Refound Book Notes Download my hi

Lynne Whiteford: Defining Moments Lynne Whiteford is a talent management executive who’s led in many capacities, including a focus in learning, leadership development, success planning, and organizational design. Most recently she served as vice president at Disney ABC Television Group. Key Points Recognize and leverage your defining moments. Realize that careers are not straight lines. It’s okay to not know the next step and to experiment. Careers get messy for all of us, at least sometimes, along the way. Related Episodes Growth Mindset Helps You Rise From the Ashes (episode 326) How to Be a Happier Person (episode 334) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Ken Nowack: Envisia Learning Ken Nowack is a licensed psychologist and President and Chief Research Officer of Envisia Learning. Ken also serves as Chief Learning Officer of Organizational Performance Dimensions and is a member of the Consortium for Research on Emotional Intelligence in Organizations and is a lecturer at UCLA’s Anderson School of Management. Key Points The three types of assessments: Personality and style-based tools Skills and abilities Interests, values, and motives Resources Mentioned talenttools.org Clueless* by Sandra Mashihi and Kenneth Nowack Envisia Learning Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Related Episodes Susan Cain on The Power of Introverts (episode 44) Leverage StrengthsFinder for Your Team (episode 293) How to Leverage Your 360 (episode 341) Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10

Russ Laraway: Career Conversations Russ is the Vice President of People at Qualtrics and was previously the Co-Founder and COO of Candor, Inc. working with Kim Scott, the author of Radical Candor*. He’s also been an executive at both Twitter and Google — and a company commander in the United States Marine Corps. Key Points The three career conversations: The life story The career vision The career action plan Questions to help ask when career visioning: What size company What industry What title Four steps of the career action plan: Develop your role Get news skills through training Develop your network Talk about next step in your career Resources Mentioned Radical Candor* by Kim Scott Radical Candor Related Episodes An Astronaut’s Guide To Life On Earth (episode 149) How Superbosses Master the Flow of Talent (episode 236) How to Challenge Directly and Care Personally (episode 302) What Great Technical People Leverage From Leadership (episode 312) Discover More Activ

Steve Schroeder Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry. Key Points Listen to what the other person is saying instead of trying to come up with an answer for what they’re doing. Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems. In some cases, by not holding people accountable you’re actually hurting their future career. Resources Mentioned The Coaching Habit* by Michael Bungay Stanier Leading Change* by John Kotter Success Talks podcast: Shawn Achor on the Secret to Reaching Big Potential Related Episodes These Coaching Questions Get Results (episode 237) How to Succeed with Leadership and Management (episode 249) The Truth and Lies of Performance Management (episode 361) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Jennifer asked about how to not take criticism personally when she receives it. Matt wondered if highly emotional intelligent leaders experience self-doubt. Lillian asked how she could influence the work that is being delegated to her. Amber wanted to know what she could do to address organizational change fatigue. Resources Mentioned Jennifer Garvey Berger at Growth Edge Coaching How to Stop Worrying and Start Living* by Dale Carnegie Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Start With Why* by Simon Sinek The EQ Edge* by Steven Stein and Howard Book Difficult Co

Nada Wentzel: The Jonah Group Nada Wentzel is Global Solutions Director at the Jonah Group. She is a master coach, facilitator and international speaker, with qualifications in mechanical engineering, neuroscience, and organizational psychology. Key Points In terms of decision-making, the brain doesn’t actually know the difference between imaginary and real. The thought of something bad happening can shift our direction. Pain is an 8x stronger motivator than pleasure. We’re designed to respond well to stress, but we are not designed to be in a chronic stress mode. This about a 2-degree shift and how far a little adjustment can take you. Create an optimal stress level that keeps people engaged but not burnt out. Discuss the three H’s: Heartache, hero, highlight Resources Mentioned Nada Wentzel The Jonah Group Related Episodes The Path to Start Leading Your Team, with John Piñeiro (episode 349) The Value of Pivoting for Growth, with Beth Garrison (episode 351) How Personal Clarity E

John Sanei: What’s Your Moonshot? John Sanei is a trend specialist, business strategist, keynote speaker, author, entrepreneur, and a Singularity University faculty member, working with clients across industries and around the world. He’s the author of the book What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption* and also the newly released book Magnetiize: Stop the chase. Understand the change. Take control of your future*. Key Points The lens we use to look at the world and ourselves is actually how the world reacts back to us. What we look for is what we find. When you finish complaining and moaning, are you empowered or disempowered? We have an incredible privilege of choice to either take responsibility or to blame. The 3 types of victims: Martyr victim - the victim who feels sorry for themselves Arrogant inferior victim - the person who cuts others down so he or she can feel better about themself Arrogant superior victim - the person who t

Michelle Maldonado: Mindfulness Michelle is Founder and CEO of Lucenscia, a human potential and business strategy firm dedicated to developing leaders and organizations with positive impact in the world. Michelle is a faculty member and Meta-Coach for Daniel Goleman's inaugural Emotional Intelligence Coaching Certification Program. Her work has been featured by the Human Capital Institute, the Mindful Leadership Summit, Leadership Excellence, and Chief Learning Officer. Key Points Mindfulness is paying attention to what’s happening in the present moment — in the body, in the mind, in the external environment — with an attitude of curiosity and kindness. What are you thinking, and how is that impacting your interaction with the person before you? There is a different quality of experience when you’re paying attention to what’s happening. The easiest way to get started with mindfulness is to focus on your breathing. Bonus Audio Michelle on Clarity and Resilience Resources Mentioned Emotional I

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Garfield asked about how to lead a team that doesn’t have enough to do. Kevin wondered how his disability might be affecting his ability to lead his team. Roland asked for advice on working for a disengaged leader. Jane wanted to know if she should stay with her organization if there’s no clear path forward to make things better. Resources Mentioned The 7 Habits of Highly Effective People* by Stephen Covey Scrum Seth Godin’s blog Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter and Holger Rathgeber Feel the Fear and Do It Anyway* by Susan Jeffers Related Episodes How to Manage Your Inner Cri

Edgar Schein and Peter Schein: Humble Leadership Ed Schein is Professor Emeritus of MIT’s Sloan School of Management. He is the author of many books and publications, including the new book Humble Leadership*. Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute and co-author of Humble Leadership*. Key Points The problems today’s leaders face are becoming more and more complex, and leaders can no longer be expected to know all the answers. All people are vulnerable in one sense because nobody knows everything. The value systems of many companies do not incentivize managers to get the most out of their teams, instead of rewarding managers for playing up to management. Bonus Audio Transparency, Openness, and Safety Resources Mentioned Humble Leadership* by Edgar and Peter Schein Organizational Culture and Leadership Institute Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Turn Followers Into Leaders, with David Marquet (e

John Corcoran: Rise25 John Corcoran is a recovering attorney, writer, and former speechwriter to both President Bill Clinton and the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. He is also the creator of Smart Business Revolution, Rise25, and the Smart Business Revolution podcast. Key Points You have to place a premium on relationships, no matter what industry you’re in. Many people resist pivoting because of the relationships they might leave behind. If you’re not hearing No very often, you’re not trying hard enough. If you get No’s, it means you’re on the cusp of a new level. Resources Mentioned Rise25 Smart Business Revolution Smart Business Revolution podcast Related Episodes How To Create Your Personal Networking Plan, with John Corcoran (episode 106) Six Ways to Recover From a Bad First Impression, with John Corcor