Auto Shop Connection Podcast

In today’s episode I speak with Pat Marron Jr. of Tune Tech Downtown in Boise ID. Pat starts by telling us about his dad Pat Marron Sr. who started Tune Tech at this location in 1981. He tells about his mom and dad coming over from Ireland. They came to Boise and his dad started the company. Pat shares that his sisters and brother were a part of the company. His older brother, Sean and his five sisters would come down to the shop on weekends and help clean the shop or do other chores.  Pat said they’re a big family and they like working together and doing things together. He said they have always helped one another out and working in the business was an adventure they enjoyed together. Boise Auto Repair on All Makes and Models When they started the company Pat’s mechanics primarily worked on Ford’s and Chevy's. From there they grew into working on all import and domestic vehicles. Today that includes cars, vans, pickup trucks, and SUV’s. They are also an emissions test station. Everyone who lives i

In today’s episode I speak with Neil Palmer of Palmer’s Automotive Repair in Twin Falls ID. This is the first auto shop owner interview I have done. It starts the process of accomplishing part of the podcasts mission, which focuses on three aspects which are: ·      To help repair shops get the word out about their business with podcasts ·      To help auto owners get to know shops in their community by listening to their podcast ·      To have the shops share helpful tips for auto owners The unstated objective of the interviews is to help auto owners get to know shop owners and employees better. The belief is that if you hear them talk about their businesses and themselves, you will get to know them better. As they share their values, knowledge and passion for helping their customers you can come to trust them more. In these episodes you’ll hear them share their beliefs about car repair. They’ll explain why they recomme

Another Auto Podcast By Dave Eastman A repair shop with a podcast can benefit from an improved online presence, the ability to connect with its local community, having a status of being experts, and a reputation of being trustworthy and honest.This is the fifth in a series of introductory episodes that present the vision, mission and strategies behind the podcast. This episode takes the benefits listed above and expands them by covering four aspects of podcasting that work well when marketing an auto repair shop. How Repair Shops Benefit from Having a Podcast:Sharing success stories helps with inbound marketing and referrals Sharing stories on a podcast brings seven other benefits to shops Letting employees share their story adds value The importance of differentiating your shop from other shops As a repair shop owner you may be curious about the value of sharing auto repair shop success stories on a podcast. You may even be intrigued about how it can benefit your repair shop.In a nutshell, a podcast is like

An Auto Podcast By Dave Eastman Almost every auto owner has had an auto repair experience they can share.  Stories offer a way to connect automotive consumers with repair professionals. They can give compelling feedback to those automotive businesses.These are stories that car drivers can relate to because of their own experiences getting vehicle repair work done. Episode four of the Auto Shop Connection podcast shows how stories can connect automotive consumers to repair shops. Shared stories are compelling ways of engaging without offering offense in the process.In this episode I share one of my own stories about a brake pulsation problem on a 2003 Buick that was proving difficult for several repair shops to pinpoint. Why Share Auto Repair Stories? Stories have been used for thousands of years to communicate and connect people in a community. They are a compelling way to engage attention or touch the heart and mind of an individual.But how can a story bring about change in the auto repair industry. We all k

An Automotive Podcast By Dave Eastman In episode three we continue the introduction of the podcast goal of improving auto owner satisfaction with auto shop services. Our vision is to present unbiased auto repair facts from auto repair shop owners and employees.In accomplishing our vision and mission we will use one of our core values, which is to be an impartial resource for repair shops and auto owners alike.This discussion presents a summary of the complex issues in the automotive service industry that are prompting production of the podcast. The episode continues with the logic behind the vision and mission to improve auto owner satisfaction.This episode presents five motivating factors behind production of the ASC podcast:The complexity of today’s vehicles The skills required of today’s technicians The battle for availability of technical repair information and tools The repair customers’ struggle for satisfaction at different types of shops The need for access to unbiased information so auto owners can i

Automotive Podcast By Dave Eastman The introduction of the podcast continues by providing more detail about episode format and auto repair topics to be covered. It identifies the automotive professionals to be interviewed and describes the target audience that the podcast content is intended to help. It explains the podcast and Auto Shop Connection website mission and goal of highlighting exceptional repair shops.The purpose of information shared in these monthly episodes is to help auto owners find a repair shop that will meet their individual vehicle repair needs.Our mission will be accomplished when we show auto owners how to save money, time and frustration by connecting with reliable, efficient, and trustworthy auto repair organizations.You can find a full description of this episode at Auto Repair Website and Podcast Show Introduction Key Talking Points: How the automotive podcast episodes will be presented The episodes will be interviews of the following groups:Owners, managers, or employees of repair

An Automotive Podcast By Dave EastmanIn this first episode Dave Eastman introduces the podcast as an alliance between repair shops and auto owners. He presents his vision and objective for the podcast as a way of helping auto owners have a better auto repair experience by accessing unbiased and trustworthy information from repair professionals. Most of the episodes will be in the form of interviews with a variety of individuals who are willing to contribute by sharing their experiences, ideas, passion and expertise. The objective will be to improve the auto repair process for both consumers and service providers. This will hopefully reduce unnecessary frustration, expenses, and facilitate encounters between car owners and shop owners that build trust. Dave introduces himself and presents his recent 20 years of experience working with over 700 repair shops, his ASE certifications as a master technician, and the many positions he has held in the auto service industry. His passion for helping improve the auto re