Auto Shop Connection Podcast

An Automotive Podcast By Dave Eastman In episode three we continue the introduction of the podcast goal of improving auto owner satisfaction with auto shop services. Our vision is to present unbiased auto repair facts from auto repair shop owners and employees.In accomplishing our vision and mission we will use one of our core values, which is to be an impartial resource for repair shops and auto owners alike.This discussion presents a summary of the complex issues in the automotive service industry that are prompting production of the podcast. The episode continues with the logic behind the vision and mission to improve auto owner satisfaction.This episode presents five motivating factors behind production of the ASC podcast:The complexity of today’s vehicles The skills required of today’s technicians The battle for availability of technical repair information and tools The repair customers’ struggle for satisfaction at different types of shops The need for access to unbiased information so auto owners can i