Synopsis
News and stories from the world of unified communications brought to life by the editors of No Jitter.
Episodes
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![Microsoft in 2022 Beyond: Whats Next for the Tech Company?]()
Microsoft in 2022 & Beyond: What's Next for the Tech Company?
22/12/2022 Duration: 27minMicrosoft MVP Randy Chapman shares his insight into the year that was and the year to be for Microsoft.
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![Microsoft and the Metaverse: What It Means for Your Enterprise]()
Microsoft and the Metaverse: What It Means for Your Enterprise
23/11/2022 Duration: 26minMicrosoft MVP Randy Chapman and No Jitter editor Ryan Daily explore the metaverse and whether or not it'll be the next evolution of enterprise communications and collaboration.
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![Microsoft Ignite 2022 Recap: Exploring Teams Announcements, New Features]()
Microsoft Ignite 2022 Recap: Exploring Teams Announcements, New Features
19/10/2022 Duration: 36minMicrosoft MVP Randy Chapman shares his thoughts on the biggest Ignite announcements, including Teams Premium licenses, the Cisco partnership, and more.
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![Rethinking Hybrid Work: A Microsoft MVP Weighs In]()
Rethinking Hybrid Work: A Microsoft MVP Weighs In
21/09/2022 Duration: 34minMicrosoft MVP Randy Chapman shares his thoughts on where we stand with hybrid work and the changing role of the office.
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![Extending Your Microsoft Teams Environment With Apps, Services]()
Extending Your Microsoft Teams Environment With Apps, Services
15/08/2022 Duration: 33minIn the second part of this series, Microsoft MVP Randy Chapman explores various first- and third-party apps for your Teams environment.
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![Exploring the Platform Capabilities of Microsoft Teams]()
Exploring the Platform Capabilities of Microsoft Teams
27/07/2022 Duration: 33minIn the first in a two-part series, Microsoft MVP Randy Chapman shares his insight on Teams and its platform capabilities.
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![Microsoft Teams: Exploring E-911 Services, Rooms Updates]()
Microsoft Teams: Exploring E-911 Services, Rooms Updates
23/06/2022 Duration: 25minMicrosoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.
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![Microsoft Teams Adoption: How to Keep Up With New Features]()
Microsoft Teams Adoption: How to Keep Up With New Features
24/05/2022 Duration: 32minMicrosoft MVP Randy Chapman shares how IT admins and users can boost Teams adoption within their organization.
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![Catching Up on Microsoft Teams Operator Connect + Recapping EC2022]()
Catching Up on Microsoft Teams Operator Connect + Recapping EC2022
28/04/2022 Duration: 24minMicrosoft MVP Randy Chapman shares his perspective on the Operator Connect Accelerator program, Teams Connect, and the contact center market.
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![EC22 Preview: Getting CCaaS Into Your Microsoft Teams Environment]()
EC22 Preview: Getting CCaaS Into Your Microsoft Teams Environment
09/03/2022 Duration: 26minMicrosoft MVP Randy Chapman discusses the growth in cloud-based contact centers and how to integrate them into Microsoft Teams.
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![Preparing Your Network for Hybrid Work and Microsoft Teams]()
Preparing Your Network for Hybrid Work and Microsoft Teams
10/02/2022 Duration: 30minWhat do you need to keep in mind when making sure your network is ready for Microsoft Teams in a hybrid work environment? Microsoft MVP Randy Chapman shares his best practices and insights.
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![Microsoft Teams: Using Analytics to Support Hybrid Work]()
Microsoft Teams: Using Analytics to Support Hybrid Work
13/01/2022 Duration: 23minMicrosoft MVP Randy Chapman discusses the reporting tools and analytics that you need to ensure employees have the best Teams experience, regardless of where they work.
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![Microsoft Teams: Enabling Hybrid Work in the Open Office]()
Microsoft Teams: Enabling Hybrid Work in the Open Office
15/12/2021 Duration: 31minMicrosoft MVP Randy Chapman shares the nuts and bolts on how to provide a robust Microsoft Teams experience throughout the office.
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![Microsoft Teams Rooms: What You Need to Know for Hybrid Work]()
Microsoft Teams Rooms: What You Need to Know for Hybrid Work
24/11/2021 Duration: 32minMicrosoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.
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![Rethinking VR, AR in Enterprise Collaboration]()
Rethinking VR, AR in Enterprise Collaboration
17/11/2021 Duration: 28minIndustry analyst Tom Brannen recaps some of the latest VR, AR announcements and what enterprises need to know about getting started.
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![How Microsoft Approaches Hybrid Work Via Teams]()
How Microsoft Approaches Hybrid Work Via Teams
27/10/2021 Duration: 25minMicrosoft MVP Randy Chapman discusses the ways Microsoft is allowing enterprises to create a hybrid work environment with new Team features and devices.
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![Embracing Workforce Management for Better CX, Agent Experiences]()
Embracing Workforce Management for Better CX, Agent Experiences
13/10/2021 Duration: 23minContact center consultant Juanita Coley discusses how to take a holistic approach to workforce management.
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![AI, WFO, WEM: An Optimization Trio for Contact Centers]()
AI, WFO, WEM: An Optimization Trio for Contact Centers
23/09/2021 Duration: 16minContact center analyst Robin Gareiss talks about her upcoming Enterprise Connect sessions on AI use cases and how to improve CX with WFO and WEM.
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![Power Up with Comms Programmability]()
Power Up with Comms Programmability
20/09/2021 Duration: 24minTADHack founder Alan Quayle shares how enterprises can leverage APIs and CPaaS to their best advantage.
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![Microsoft Teams: What You Can Expect this Fall]()
Microsoft Teams: What You Can Expect this Fall
08/09/2021 Duration: 30minMicrosoft MVP Randy Chapman explores upcoming industry events and shares perspective on Microsoft Viva and the Microsoft’s roadmap.
