Paperless Productivity

Here’s a hard truth: Your current methods of creating, distributing, and archiving customer letters or other communications probably include a lot of manual steps with outdated or disconnected systems. Carolyn Kane, senior product evangelist for Hyland, talks us through the many benefits that automated customer correspondence management can bring to your organization.

What's a solution health check, and why does your business need one? At Velocity 2019, we talked with ImageSoft's David Officer about how he works with customers to review their software solutions and best practices to ensure they're getting the most out of their technology systems (and their investment).

For this episode, we took Paperless Productivity on the road for a very special episode - ImageSoft's annual user conference, Velocity 2019! In this episode, we speak with several of the special speakers and guests at Velocity about the insights they've learned and shared with the conference's attendees. 

With so much random video being captured and created, accessing, sharing, and storing a video for access by multiple parties can be difficult, especially in terms of getting the video into a format that is easily used by all parties in a case. How can technology help improve this access for all members of the justice community? In this episode, we're discussing technology solutions for managing multi-media evidence playback with Vince Hanson, director of sales and marketing for ImageSoft, and Terry Chaudhuri, senior sales engineer at ImageSoft.

Managing employee growth at a company, along with onboarding and regular employee support, can put quite a strain on its human resources department. How can one department oversee everything from hiring to performance reviews to exit interviews and more, without losing its mind? Listen in as ImageSoft's human resources manager Leanne Eastman and OnBase administrator Nathan Armaly discuss how implementing OnBase for our own HR department has allowed ImageSoft to more than triple in size without stressing out its two-person (yes, two!) HR team.

The demands of the modern court system are multifaceted: Besides maintaining ongoing communication and access to records between the various courts, the public also expects convenient and even real-time access to information. For a court system still heavily reliant on paper-based systems, this can place quite a strain on court staff, and quickly create frustration among all users. How can the courts quickly get up to speed and create an environment for seamless transfer of information and access to important records, while still maintaining security of sensitive information? Today, we’re talking once again with Scott Bade, president of ImageSoft, about the latest technology that addresses these needs, as well as the efficiencies and time-saving benefits that these solutions provide.

As the pace of business in the insurance industry continues to grow, agencies are increasingly looking to technology to help them better manage their daily operations and grow their businesses. Jeff Hiegert, senior customer advisor for insurance at Hyland, is taking us through the many different ways technology solutions are improving every facet of today's modern insurers.

We're gearing up for Velocity 2019! This second annual customer conference, hosted by ImageSoft, is a high-energy mix of success stories, industry trend sharing and a sneak peek at new solutions to help courts, insurance organizations and government agencies more quickly achieve their business goals by adopting paperless processes. Kevin Ledgister, marketing manager for ImageSoft, gives all the details in this episode about what to expect at this year's Velocity conference, and why it's a can't-miss event for anyone looking to increase their organization's productivity, efficiency and connectivity.

Technology makes our lives easier in many different ways...but can it help keep us safer, too? In this episode, Kevin Bowling, current chairperson of the Global Advisory Committee, takes us through the purpose and goals of the Global Justice Information Sharing Initiative and how it benefits state and federal agencies throughout the U.S.

In part two of a two-part episode, Kevin Ledgister, marketing manager for ImageSoft (a reseller of Hyland’s OnBase solution), shares some quick tips for using OnBase to supercharge your agency’s efficiency.

Government agencies are constantly tasked with doing more with less: less money, less time, and fewer team members. But the information and services that you provide to your constituents is high in demand, which can put you in a tight spot. In part one of a two-part episode, Kevin Ledgister, marketing manager for ImageSoft (a reseller of Hyland’s OnBase solution), shares some quick tips for using OnBase to supercharge your agency’s efficiency.

Incorporating a secure, streamlined solution that brings true visibility and efficiency to daily tasks can make a huge difference for understaffed and overworked government agencies. Hyland's Kevin Albrecht takes us through some of the biggest questions government agencies need to ask themselves, and help us understand how leveraging technology can help eliminate wasted time and paper each day.

eCourts is the can’t-miss event for the justice community, and the ImageSoft team has been a regular attendee for years. So what made eCourts 2018 particularly exciting? In this episode, ImageSoft President Scott Bade talks about the hot-button topics that were the talk of the conference, from the Component Model and online dispute resolution (ODR), to a more intentional shift to paperless systems throughout the court.

Digitizing the contemporary court space can seem like a colossal task - but the reality is that courts around the country are going paperless every day. So what does it mean for a court to truly be paperless...and even then, how do you get there? Brad Smith, Senior Justice Consultant for ImageSoft, answers these questions and more, putting your paperless jitters to rest once and for all.

Jesse Rutledge, Vice President of External Affairs for the National Center for State Courts (NCSC), joins us to talk about eCourts 2018, its purpose, how it has evolved over the years and how attendees can benefit from attending. 

Technology has become such a standard part of modern life that sometimes, it can be hard to remember a time without it. Kevin Ledgister, ImageSoft’s Marketing Manager, shares a few real-life examples - including references to a Sean Connery film and a nearly-missed flight - to put into context just how much technology has contributed to our everyday lives.

For years, ImageSoft has been delivering on the promises of the Component Model even before it was written. Listen to Therese Murphy, from Yakima County District Court, discuss how they implemented eFiling and while keeping their case management system and how the integrated workflow dramatically improved their court processes.

If you work in the court space, this episode is for you. We’re talking the olden days of court operations (meaning last year), where court operations are headed (hint: it’s the component model) and the critical need for a trusted technology partner to walk you through it all.

What scares you? Spiders? Horror films? To us, walking into a paper-dependent office is worse than being pushed into a haunted house. In this episode, we’re talking nightmares-come-to-life when natural disasters, fires, floods and more destroy years' worth of paper records and office know-how, and the scary costs and consequences of recovery and rebuilding.

What is ImageSoft? How can my organization be productive without  paper? Who is Kevin Ledgister? Find all the answers in our quick, 10-minute intro episode where we introduce ourselves, our purpose, and our plans for helping your office digitally transform and achieve optimized efficiency, transparency, and more in your workplace.