Ai In Action

Today's guest is Joseph Gartner, Director of Data Science at ClosedLoop.ai in Austin, Texas. Founded in 2017, ClosedLoop makes it easy and affordable for healthcare organizations to use data science to improve quality and reduce costs. Their technology consists of two key pillars: a healthcare-specific machine learning automation platform and a catalog of pre-built predictive and prescriptive models that can be customized and extended based on your local population's needs. ​As the Director of Data Science, Joseph's priority is to guide the efforts of their talented data science team. His responsibilities include designing processes to ensure consistent & repeatable work from the data science team, ensuring all customers are continually moving towards successful AI interventions, and collaborating with data scientists, stakeholders and their sales team to focus efforts on building and operationalizing the best models in healthcare.​ In the episode, Joseph will tell you about: The interesting work they do

Today's guest is Jason King, Senior Director of Data Science at XSOLIS in Nashville, Tennesse. Founded in 2013, XSOLIS is a healthcare technology firm focused on improving healthcare operations. By aligning cognitive computing with clinical expertise, they are creating a new framework for decision-making. XSOLIS leverages insights gleaned from proprietary machine learning and AI to transform the utilization management process for both providers and payers. They combine Utilization Review Technology, Denials Management services and Physician Advisor services in a comprehensive suite of solutions that converts clinical information into insight and action to transform the way you approach operational challenges and inefficiencies. XSOLIS' mission is to find truth in data, to reduce noise through artificial intelligence and to build strong partnerships across the healthcare ecosystem In the episode, Jason will tell you about: The interesting roles he enjoyed over the years, The impact XSOLIS are making

Today's guest is Sachin Khankhoje, SVP of Digital Technology at Tech Mahindra in Texas. Sachin is an experienced strategic technology leader who builds and scales enterprise-grade products and platforms that drive digital adoption in Fortune 1000 companies. He helps innovate, optimize and grow business by applying technology to achieve business results. Sachin has over 14 years of leadership experience at Tech Mahindra. In his current role, he turbocharged digital transformation for global Fortune 1000 companies through a bold, synergistic approach towards new platform development, process automation and successful adoption of new methodologies through almost every level of the organization. In the episode, Sachin will tell you about: The interesting work he does with Tech Mahindra, Key highlights and milestones in his career thus far, Digital Transformation macro-trends in the industry, Use cases of his interesting projects throughout the years, The value that ServiceNow adds to their customers, How AI Ops c

Today's guest is Tiankai Feng, Director of Digital Analytics - Social, PR & Voice of the Consumer at Adidas in Bavaria, Germany. With over eight years of experience, Tiankai loves to combine his analytical mindset with creative thinking and apply that to all things digital. He is currently the lead in Social, PR and Voice of Consumer Analytics at Adidas to integrate Consumer Insights from Social Media, PR, Search Behavior, Product Reviews and Experience NPS feedback into any decision-making in brand strategy, campaign planning and in-activation optimization. In today's episode, Tiankai will tell you about: His work with consumer feedback and data analytics, The message of his Data Analytics rap anthem, Interesting projects he is working on, Deciding what projects to invest in, Their interesting work within sustainability, How they stay on top of driving ROI and The future of the sports & fashion industry

Today's guest is Kenny Hosey. Kenny is a servant leader and continual learning advocate offering diverse management experience leading information technology departments, platform implementations and department transformations. At the time of recording, Kenny was Director of Service Management at AdventHealth but he has now joined Corsica Technologies as their Vice President of IT Service Management. Kenny delivers innovative, reliable, cost-saving solutions and strategies that streamline processes and drive business growth in a dynamic environment. He is committed, analytical and hands-on with a proven track record reflecting proactive leadership experience that inspires and motivates teams. Kenny is well known for work ethic, problem-solving, excellent communication skills and people-focused leadership philosophy. In the episode, Kenny will tell you about: Learns and challenges during his career to date, Digital Transformation trends in the Healthcare sector, Use cases of the value that ServiceNow has added

Today's guest is Rahul Kalippurayil Moozhipurath, CEO and Co-Founder at Forecasty.AI in Mannheim, Germany. Founded in 2019, Forecasty.AI enables B2B firms to take smarter and more profitable business decisions by making forecasting easy, accurate and explainable. This month, they launched the beta version of Business Desk, a no-code self-service forecasting platform that enables users from various business functions to generate forecasts quickly and easily. With the advanced AI technology and simple drag-and-drop interface, the Business Desk aims to create a user-friendly forecasting experience for people without coding skills, extracting valuable insights from data to assist the business decision-making process. Beta users will have the opportunity to explore the platform and get exclusive benefits from the business desk for a trial period of 30 days. Create an account here to be a pioneer in AI-powered forecasting. In the episode, Rahul will tell you about: Problems they are solving at Forecasty.ai, Be

Today's guest is Albert Loyola, Management Consultant in the field of AI for Human Resources at Accenture in Dallas, Texas. Albert is a Manager in Accenture’s Talent & Organization/Human Potential Consulting Practice where he leads the AI Startup Evaluation Hub & Market Ecosystem for Talent & HR. He also manages their Ecosystem Partnerships with Pymetrics, Gloat, Yva and other priority partners. Albert is an HR innovation market technology analyst and advisor to senior executives on the impact of intelligent technologies across the employee experience. For over ten years, he has been advising CHROS, SVP, VP HR with digital HR strategy, talent strategy and employee experience enabled by AI/intelligent digital solutions. Albert is also a regular HR technology keynote speaker and frequently featured in talent and business publications. In the episode, Albert will tell you about: His background and current role with Accenture, Applying AI to improve HR practices and the employee experience, Use cases

Today's guest is Gaurav Chakravorty, Founding Member at DevRev in California. Founded in 2020, DevRev is a business software company that brings developers and customers together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design and machine intelligence to empower devs to build, support and grow their revenue. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers. In the episode, Gaurav will tell you about: The interesting work and mission at DevRev, How they have attracted top talent while in stealth mode, His passion for graph neural networks, Exciting opportunities & what he looks for when hiring, Key Learns from his career that helped him build a startup and How the pandemic has impacted the working culture

Today's guest is Alex Sanginov, Enterprise AI/ML Product Manager at ServiceNow in San Francisco. ServiceNow makes the world of work, work better for people. They deliver digital workflows that create great experiences and unlock productivity. With over 6,000 customers, they serve ~80% of the Fortune 500 and were included on the 2020 list of FORTUNE World’s Admired Companies. Alex is an Entrepreneurial minded individual who is passionate about enabling Data-Driven decision-making capabilities across the entire edges of the organization while fostering data-driven culture and community. Alex also hosts his own Analytics at ServiceNow podcast where he takes an in-depth look into what makes the Analytics team at ServiceNow different. In the episode, Alex will tell you about: His background and his journey to ServiceNow, What his role involves as their enterprise AI/ML Product Manager, Use cases of the problems they are solving for customers, What the future holds for the ServiceNow platform, The importa

Today's guest is Ivan Bilan, Data Science and Engineering Manager at TrustYou in Munich. Founded in 2008, TrustYou help companies make better decisions, earn trust and ultimately win with feedback by giving them The Power to Listen.  They understand the potential of receiving feedback from the market, from customers and from employees. When companies listen to this feedback, they earn trust, make better decisions and ultimately, succeed. TrustYou are committed to pioneering a platform that makes listening to feedback easy, powerful and actionable. In the episode, Ivan will tell you about: His background and passion for NLP, The interesting work he does with TrustYou, Problems they are solving applying NLP, How the company adapted during the pandemic, His approach to NLP pipelines and  Contributions to the NLP community

Today's guest is  Henrik Gehrmann, VP of Engineering at Clear Labs in San Carlos, CA. Founded in 2014, Clear Labs harnesses the power of next-generation sequencing (NGS) to simplify complex diagnostics for clinical and applied markets. By creating the only fully automated platform that brings together DNA sequencing, robotics and cloud-based analytics, Clear Labs democratizes genomics applications to deliver increased clarity. Henrik is an enthusiastic, creative and highly organized Engineering Leader with a focus on Enterprise Cloud and SaaS Applications, Data Analytics, Machine Learning, as well as Media and UX. He has deep experience building and mentoring teams while implementing process-oriented, yet agile management methods. Henrik is passionate about technology and is a hands-on leader from developing scalable system architectures to designing innovative applications. In the episode, Henrik will tell you about: Clear Labs interesting work within Biotechnology, Use cases of the impact they are brin

Today's guest is Daniela Moody, VP of Artificial Intelligence at Arturo. Founded in 2018 in Chicago, Arturo is a deep learning spin-out from a Fortune 500 company focused on delivering highly accurate measurement and predictive data for the Property & Casualty (P&C) Insurance, Reinsurance, REIT and PERE markets. They provide the most accurate property insights while offering the most affordable option with the best experience. Daniela is a Strategic thinker and problem solver with a passion for driving innovation and unlocking technology potential.  She has over 15 years of experience designing advanced algorithms and analytic solutions to derive business intelligence from fused multimodal remote sensed data. Daniela is a strong believer in team behavior optimization with a non-conformist and intuitive leadership style. In the episode, Daniela will tell you about: Her journey into the world of AI and Machine Learning Arturo’s interesting work within InsurTech Analytics How they leverage data and

Today's guest is Raja Gangavarapu, Vice President at Wolters Kluwer in Chicago. Founded in 1836, Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. They help customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. As an experienced IT executive leader, Raja's expertise is in managing globally distributed teams of up to 700 people with experience executing billion-dollar business mergers. He's had great success in completing very complex programs on time, reducing operational changes by 30% - 50%, and delivering more than 30% of maintenance changes without a budget increase for a diversified set of application portfolios. In the episode, Raja will tell you about: The interesting work he does with Wolters Klewer, Key learns and milestones in his career to date, Macro-trends in Digital Transformatio

Today's guest is Vladyslav Prytula, Head of Applied Science at Zooplus in Munich, who is a major European e-store with pet-related products. Zooplus want to continue to be at the forefront of eCommerce and they believe eCommerce to be the sales model of today and for the future. eCommerce has become one of the fastest developing areas of business with modern logistics centres and the use of big data and personalization, which means that online sales can be handled with increasing efficiency. While they aim to achieve continuous growth, Zooplus remain faithful to the key values of the company: a dynamic and flexible approach, constant learning opportunities and inventive thinking at every level and position in the organization. The satisfaction of their animal-loving customers remains their primary goal and the trust they place in them is the highest honour. Thanks to the passion of their employees, Zooplus' customers in over 30 European countries can rest assured that their order is in good hands. In the epis

Today's guest is Corey Bertram, Chief Technology Officer at Rokt in New York. Founded in Sydney in 2012 and now with offices all around the globe, Rokt is the global leader in eCommerce technology. They are powering the Transaction Moment™ of best-in-class companies including Live Nation, Groupon, Staples, GoDaddy, Vistaprint and HelloFresh to name a few. Rokt's mission is to make eCommerce smarter, faster and better. Through its proprietary technology, Rokt enables its eCommerce clients to increase brand engagement and unlock new revenues in the Transaction Moment™, allowing them to stay ahead of their competition while delivering a superior and individualized experience for each customer. In the episode, Corey will tell you about: The interesting work he does at Rokt, How they are applying Data Science and Machine Learning, How the team have grown over the past year, What excites him for the future of Rokt and within eCommerce, What he looks for when hiring into the team, and Why he loves working with Rokt

Today's guest is Kevin Ferguson, VP of Engineering at BentoBox in New York. Founded in 2013, BentoBox empowers restaurants to own their presence, profits and relationships. Trusted and loved by over 6,000 restaurants worldwide, BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. Their vision is to leverage new technology that elevates every interaction between restaurants and their guests. Kevin brings over 18 years of experience in delivering software through all phases of development to BentoBox and has a proven track record of hiring and developing software engineers to become high-performing teams. Kevin is an ambitious engineering leader with a passion for building great software and a results-oriented professional who takes extreme pride in exceeding customer expectations. In the episode, Kevin will tell you about: The interesting work they do in the hospitality sector How their engineering team has evolved Interesting projects th

Today's guest is Scott Thomson, VP of Business Customer Service at Roger Communications in Toronto. Scott is a highly accomplished leader and team builder with proven experience directing cross-functional groups to achieve corporate objectives, including revenue generation, cost savings, effective service operations and strategic program management. In his current role, Scott is responsible for the Enterprise Client Services team at Canadian telecoms giant Rogers where he is leading 400 service professionals nationally. This team delivers a world-class customer experience for all mid-market customers, as well as large national, strategic, government and wholesale Enterprise customers for all Rogers business service products. In the episode, Scott will tell you about: His role and career highlights during his time with Rogers, The impact of the pandemic on the organization, What he has learned during his career thus far, Macro-trends within Digital Transformation in Telecoms, ServiceNow in telecoms and the val

Today's guest is David Neville, Head of Machine Learning at Nostos Genomics in Berlin. Nostos Genomics partners with genetic testing labs to give more people with genetic diseases a fast and clear diagnosis. Over 300 million people live with a rare genetic disease and for most, the journey from the first symptoms to a diagnosis can take years. Now, new technology is allowing millions to benefit from genetic testing for diagnosis, while at the same time targeted therapies for previously untreatable disorders are being developed. However, the last step in genetic testing – interpreting mutations – remains laborious and costly. Because of limited understanding of the consequences of mutations, the test results are often inconclusive and leave 70% of people undergoing a genetic test without a diagnosis. Nostos Genomics platform leverages a unique combination of machine learning and synthetic biology to characterize mutations at scale and automate the interpretation. By offering it to labs, they enable them to dia

Today's guest is Robert Dwyer, Chief Data Scientist at Certilytics in Louisville, KY. Certilytics is the leading data and predictive analytics partner transforming the country’s largest and most advanced healthcare organizations. Their solutions enable health plans, employers, provider health systems, and other organizations to thrive in a value-focused healthcare ecosystem by identifying opportunities, inspiring action, improving patient outcomes and exceeding financial targets. In today's episode, Robert will discuss: The interesting work they do at Certilytics, How they built their healthcare analytics platform, Benefits the platform brings to clients, Interesting projects and day-to-day life of the data science team, Proudest moments during his time with Certiytics, Plans for growth and what the future holds

Today's guest is William Harrison, Senior Managing Director at WRH ZSERVICES in Houston, Texas. William is a Hands-on IT Service Management (ITSM) Service Integration SME & independent contractor. He has an established reputation for both strategic and focused ITIL framework & procedural definitions that are based on Digital Capabilities Management Model (DCMM). William's experience comes with extensive accolades from IT management for team-motivating abilities and limiting IT risk, creating and managing lean support teams (KPI based), and establishing creative strategies for optimizing infrastructure operations with financial returns (ROI’s) and external customer service focused reliability. In the episode, William will tell you about: Highlights of 20 years working in the field, Why he decided to get into the contracting world, Difference between a permanent and contract employee, How he positions himself in the market, Top tips for stakeholder management, Challenges to be aware of in the gig econom