Ai In Action

Today's guest is Dave Jacobs, Co-Founder and Co-CEO & Anika Heavener, VP of Data Strategy and Operations at HomeThrive in Illinois. Founded in 2018, Homethrive is a technology-enabled healthcare service company that reduces work, worry and stress for unpaid family caregivers, their loved ones and their employers. Dari, Homethrive's family caregiving platform uniquely integrates their digital assistant for coaching, navigation and resources with expert personal interaction and service coordination. This helps ease the difficult and stressful responsibility of supporting loved ones who are aging or who have special needs. In the episode, Dave and Anika tells us about: Their background and the origins of Homethrive, Challenges they are solving in the Healthcare sector, The role of AI and Data Analytics in achieving their mission, The benefits of their Dari platform and how it all came together, The journey at Homethrive over the past three years, What the future project roadmap looks like, and What exci

Today's guest is Madhav Khurana, Head of Data Science at rebuy in Berlin. rebuy’s mission is to provide a conscious, low-cost alternative to new products, without compromising in looks or functionality. They have developed a unique refurbishing process that upgrades pre-owned products and increases their value. Since their founding by university students back in 2004, rebuy has grown into a 10.000 m² warehouse and logistic center with more than 550 employees and over five million customers, making rebuy the lead player in Europe. In the show, Madhav will discuss: His career to date and interesting roles over the years, The interesting work he does with rebuy, How they are leveraging data science & machine learning, Transitioning from academia into industry, Importance of communication and continuous learning, Common challenges to overcome and His top interviewing tips

Today's guest is Joe Bradley, Chief Scientist, SVP Data Science & ML at LivePerson. Founded in 1995, LivePerson is a leading Conversational AI company who are creating digital experiences that are Curiously Human. Every person is unique and their technology makes it possible for companies to treat their audiences that way at scale. Liverperson's customers, including leading brands like HSBC, Orange, GM Financial, can now meet consumers where they are across social media, messaging, email, voice and more. Nearly a billion conversational interactions are powered by their Conversational Cloud each month. Out of that comes a uniquely rich data set for AI for brands to build connections that are anything but artificial. In the episode, Joe tells us about: The interesting work he does with LivePerson An insight into their B2B platform for managing customer conversations The role of data science and machine learning in their product Benefits they bring to customers within Conversational AI The importance of AI-N

Today's guest is Michael Ferrari, Chief Science Officer & Chief Data Scientist at Engine No. 1 in New York.  Engine No. 1 are an impact investment group purpose-built to create long-term value by harnessing the power of capitalism. They believe a company’s performance is greatly enhanced by the investments it makes in its employees, customers, communities and the environment. Founded in 2020, Engine No.1 believe that over time the interests of Main Street and Wall Street will align, and they can engage as active owners through - the votes they cast, campaigns they run, and investors they bring with them - to create value by focusing on this alignment. In the episode, Michael will talk about: The current work he does at Engine No.1, Challenges they are solving for customers in the investment space, How they are using data science to solve these problems, Why Engine No.1 are a great place to work, What the future holds for the company and What excites him for future innovation in AI

Today's guest is Bryan Smith, Co-Founder and CTO at Myia Health. Myia is the only virtual care platform that optimizes patient outcomes, clinical operations and the economics of delivering care in the home. Designed to be adaptable across the acuity curve, Myia helps health systems and providers deliver individualized virtual care in patients’ homes through deviceless engagement and monitoring, connected medical devices, and easy-to-use software that can work for everyone, regardless of internet access or other barriers to care. With a proprietary approach to connecting clinical actions to outcomes, Myia utilizes advanced analytics and machine learning to help transform innovative healthcare organizations as they transition to value and scale continuous and preventative models of care. Founded in 2017 with headquarters in San Francisco, Myia powers the nation’s leading virtual hospital, mercy virtual and is backed by clinical partners such as the American College of Cardiology. In the episode, Bryan will talk

Today's guest is Susan Hura, Director of Conversation Design Services at Interactions. Founded in 2004, Interactions provides Intelligent Virtual Assistants that seamlessly combine AI and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified and multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Susan is a conversational user experience designer and strategist with deep experience in linguistics, user-centered design and speech technologies. As the Director of Conversation Design Services at Interactions, Susan leads a team who creates transformational conversational experiences for customers. Previously, Susan was Program Chair of the SpeechTEK Conference (2007-2016) and founding president of the Association for Conversational Interaction Design. In the episode, Susan will ta

Today's guest is Gaurav Kaushik, Founder, President and COO at ScienceIO in Boston, MA. Founded in 2019, ScienceIO have developed the industry-leading healthcare AI platform which gives organizations the keys they need to drive to solutions and results faster than ever before. Progress in medicine is driven by their ability to find and organize information. ScienceIO decodes the language of medicine and structures data to be searched, analyzed and mined for insights. ScienceIO helps capture millions of concepts with full context, understand what’s in your data, visualize trends and dissect patterns. Their language platform can understand many different domains of biomedical information, spanning biochemistry, genetics, personalized medicine, clinical care, commercial operations and more. ScienceIO's mission is to close the gap between the massive amounts of healthcare data and life changing solutions. In the episode, Gaurav will talk about: His background and journey to setting up ScienceIO, The interesting w

Today's guest is Amit Rai, Vice President, Head of Enterprise Product & Sales at Zoominfo, a global leader in go-to-market intelligence solutions. Zoominfo's platform empowers business-to-business sales, marketing and recruiting professionals to hit their numbers by pairing best-in-class technology with unrivaled data coverage, accuracy and a depth of contacts. The company’s large and diversified customer base consists of over 20,000 customers from global enterprises, mid-market companies and small businesses. In the episode, Amit will talk about: The interesting work they do at Zoominfo, His role as the head of enterprise product & sales, The role of AI and their interesting work within Business NLP, How the data team is set up for success, The successful growth of their data engineering function, Why Zoominfo is a great place to work, and What’s in store for the future at Zoominfo

Today's guest is Scott Zoldi, Chief Analytics Officer at FICO in San Diego. Founded in 1956, FICO is a leading analytics software company who help businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of their products reach industry-wide adoption such as the FICO Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit health In the episode, Scott will discuss: The work FI

Today's guest is Chris Knepper, Vice President & Global Head ServiceNow Partnership at Wipro Technologies in San Francisco. Wipro are a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and other emerging technologies to help their clients adapt to and become successful in the digital world. Chris joined the company in September 2021 where he leads Wipro's partnership with ServiceNow. He previously worked with ServiceNow where he lead their global alliance with Microsoft in the alliances and channel ecosystem (ACE) organization. Prior to ServiceNow, he led the global alliance with Microsoft at DXC and CSC, establishing DXC as one of the top global system integrator partners with Microsoft globally. In the episode, Chris will talk about: The work he does with Wipro & how he got involved in ServiceNow Pivotal career moves that helped him to where he is today Macro-trend

Today's guest is Nicolas Tobis, Director of Data Science at Bertelsmann Education Group in New York. The Bertelsmann Education Group is one of Bertelsmann’s eight core business divisions. The Group is dedicated to creating innovative learning opportunities that meet 21st-century workplace needs. Labor markets requirements are rapidly changing and a person entering the workforce today will change jobs no less than ten times before they are 40 years old. That’s why lifelong learning opportunities are more important than ever before. As digitalization increasingly affects how people access and process knowledge and information, appropriate and up-to-date skill-sets are essential to advancing careers. With more than 180 years of entrepreneurial experience, Bertelsmann has a strong commitment to a purpose greater than profit alone. The Bertelsmann Education Group manages a diversified portfolio of learning innovators who share their vision, mindset and values. Together, they are shaping professional learning for t

Today's guest is Timo Möller, Co-Founder at Deepset in Berlin. Founded in 2018, Deepset are a Machine Learning agency focused on Natural Language Processing. Building on top of the latest AI research, they unlock the value from text, documents and conversations for German businesses. They provide solutions to gain deeper insights and automate processes for Customer Service, Finance and R&D. Timo is the tech guru at Deepset. He has been researching Neural Networks since they still had one hidden layer and coded a deep object recognition system from scratch. He has been working in the industry to apply machine learning models at all scales and believes it is important to democratize AI knowledge through open sourcing and education. In the show, Timo will discuss: The interesting work he does with Deepset, The benefits of applying NLP in your organization, Haystacks for new research and information extraction, Challenges of working with different languages, Future trends within NLP, Overcoming limitatio

Today's guest is Ethan Bloch, CEO at Digit in San Francisco. Digit are on a mission to make financial health effortless for everyone. In 2015, they launched the first truly personalized and automated savings app that has helped members save over $7 billion towards their financial goals to date. Today, Digit fully automate the day-to-day work of managing all personal finances including banking, saving, budgeting, investing and retirement. Digit gives members the power of an all-in-one financial app that helps them effortlessly manage their money based on their individual financial situation and goals, alongside financial best practices. As one of the first companies to successfully automate financial health, they face fascinating product challenges, like building decision-making AI and “human in the loop” machine learning. Digit are building groundbreaking technology to make financial health approachable, simple and automatic for their members. In the episode, Ethan will tell us about: The origins of Digit and

Today's guest is Sean Kamkar, Vice President of Data Science at Zest AI in Los Angeles. Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans, thus increasing revenue, reducing risk and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies in the US. In the episode, Sean will tell us about: The impact they are making in the Financial Services industry, How the company has evolved over the past six years, Transitioning into a software business, Applying AI & ML to improve offerings to customers, Why they are a great place to work, and What the future looks like for Zest AI

Today's guest is Josh Tessaro, Practice Manager at Thirdera, the largest pure-play ServiceNow partner in the world. Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Thirdera's architects, developers, consultants, designers and project managers help their customers transform, get more from ServiceNow and unlock hidden potential. They are ushering in the next era of transformation, digitization, automation and partner expectation, all with and at the speed of NOW. In the episode, Josh will discuss: What is it like to work at Thirdera, Career highlights and challenges along the way, Transitioning into a leadership role, Macro-trends he is seeing in the security and compliance space, Why ServiceNow and the functionalities organizations are using on the platform, How ServiceNo

Today's guest is Philippe Moore, Senior Director of Engineering at Tenable. in Virginia. Over 30,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. As the creator of Nessus®, Tenable extended its expertise in vulnerabilities to deliver the world’s first platform to see and secure any digital asset on any computing platform. Tenable customers include more than 50% of the Fortune 500 as well as more than 30% of the Global 2000 and large government agencies. Philippe is an experienced leader and engineer with over 15 years of experience in enterprise application development in the cloud and on-prem. He is focused on building high performing engineering teams and then giving them the freedom to do their job. He excels at building strong relationships across teams and using those relationships to deliver value to customers. Philippe has seen Tenable grow from a fledgling vulnerability management startup to a leader in cyber exposure with over 1,000 employees. In the episode, Ph

Today's guest is Dr. Lorenzo Guidi, Data Scientist at DieProduktMacher in Munich. Founded in 2012, DieProduktMacher bring innovative digital products to life. At the intersection of the user, market and technology, they discover, design and build software that solves real problems and needs. DPM's solid practice of Product Management, User Experience, Data Science and Software Engineering covers the full range of modern digital product and service development. In the episode,  Lorenzo will discuss: DPM’s work in creating digital products, The make-up of the team and the role of data science, Challenges when applying AI into business & driving ROI, and Interesting use cases of the benefits they bring to customers

Today's guest is Gerald Harris, Director of ServiceNow in the IT industry. Gerald is an innovative IT leader with heavy experience in Enterprise Service Management and Platform Business Transformation. He works with clients to help modernize and consolidate operations and, by doing so, lay the foundation for innovation. He believes that Digital Transformation isn’t about one tool or another... it’s about implementing a strong platform business model with the RIGHT people, processes and tools. In the episode, Gerald will discuss: Key learns throughout his career to date, Trends he is seeing within Digital Transformation across enterprise customers, The platform business model, Why ServiceNow is the platform of choice, What’s next for the ServiceNow platform, Building and managing a winning team, and Advice he would offer to his younger self

Today's guest is Adam Wenchel, CEO at Arthur in New York. Founded in 2018, Arthur is the AI performance company that helps enterprises deliver on the full potential of AI through performance monitoring and optimization, explainability and bias mitigation. At Arthur, they are deeply passionate about building technology that makes AI work for everyone. Adam has over 20 years of experience in the AI, Machine Learning and software development spaces. Prior to founding Arthur, he founded and acted as CEO for Anax Security, a DC-based startup focused on Machine Learning for large-scale defensive cybersecurity. After Anax’s acquisition by Capital One, Adam served as Capital One’s VP of AI & Data Innovation where he led transformative projects across the business. In the episode, Adam will discuss: The origins and what they do at Arthur, The journey of building a startup from the ground up, The role of Data Science & Machine learning in their product, What’s in store for Arthur in the near

Today's guest is Qingqing Ouyang, Chief Technology Officer at OJO Labs in Austin, TX. OJO Labs is a real estate technology company removing barriers to homeownership. OJO Labs platform for buying and selling homes meets people wherever they are on their journey, offering personalized guidance every step of the way. Through a combination of industry expertise and patented AI technology, OJO cultivates a deep understanding of individual needs and preferences, matching people with the right tools and trusted providers to help them become successful homeowners and unlock life’s possibilities.​ Qingqing is responsible for building and leading a talented team to drive innovation for homebuyers. As Executive Vice President of Engineering at OJO, she grew the footprint of the OJO engineering team globally, scaling from seven local engineers to more than 100 around the world in under two years. Her ability to recruit the right talent for the right opportunity, while maintaining a strong engineering culture, has signif