Ai In Action

Today's guest is Josh Tessaro, Practice Manager at Thirdera, the largest pure-play ServiceNow partner in the world. Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Thirdera's architects, developers, consultants, designers and project managers help their customers transform, get more from ServiceNow and unlock hidden potential. They are ushering in the next era of transformation, digitization, automation and partner expectation, all with and at the speed of NOW. In the episode, Josh will discuss: What is it like to work at Thirdera, Career highlights and challenges along the way, Transitioning into a leadership role, Macro-trends he is seeing in the security and compliance space, Why ServiceNow and the functionalities organizations are using on the platform, How ServiceNo