Ai In Action

Today's guest is John Bourbeau, Vice President of IT Support Services at Beth Israel Lahey Health. Beth Israel Lahey Health is a healthcare system that brings together academic medical centers and teaching hospitals, speciality and community hospitals, more than 4,800 physicians and 36,000 employees in a shared mission to expand access to care and advance the science and practice of medicine through groundbreaking research and education. They are helping their patients and their families, their communities and healthcare as a whole be healthier. John is a proven thought leader with a focus on building customer-focused teams delivering world-class support and associate productivity. A specialist with organizational transformation and evolving teams, John also delivers impressive Corporate IT Support Operations Management process improvement as a highly innovative, multi-skilled and outstanding problem solver and relationship builder. He consistently directs successful Global Enterprise Client Support depar

Today's guest is Steve Labkoff, Global Head, Clinical and Healthcare Informatics at Quantori. Quantori develops cutting-edge technology systems, applications, and infrastructures for biotech, pharmaceutical and healthcare companies that accelerate drug discovery and improve patient outcomes. Their innovative approach harnesses the power of data engineering and informatics, machine learning, emerging technologies and cloud expertise to advance research and development and ultimately bridge the gap between meaningful data and patient success. Steve is one of the leading clinician-informaticians in the US today with nearly 30 years of experience in the life sciences and healthcare sector. His current role with Quantori involves assisting life science clients to develop and implement innovative informatics solutions throughout the entire drug development lifecycle. In addition, he is working with foundations and not-for-profit groups in helping with data acquisition, management and analytics to assist these o

Today's guest is Gaurav Rao, EVP & GM of Machine Learning and AI at AtScale in Boston, MA. Founded in 2013, AtScale enables smarter decision-making by accelerating the flow of data-driven insights. The company’s semantic layer platform simplifies, accelerates, and extends business intelligence and data science capabilities for enterprise customers across all industries. With AtScale, customers are empowered to democratize data, implement self-service BI and build a more agile analytics infrastructure for better, more impactful decision making. AtScale has brought together a leadership team comprised of accomplished executives from across the global technology ecosystem. Drawing experience from companies including Vertica, Yahoo, Oracle, Dell, Citrix, AWS and IBM, AtScale is squarely focused on transforming the way organizations think about their data and analytics. Gaurav brings his expertise across Product, Engineering, Sales and Corporate Strategy to AtScale, specializing in Data Science, Machine Le

Today's guest is Tim Woodruff, Senior ServiceNow Architect & Developer at Tanium. Founded in 2007, Tanium is the industry's first and only provider of converged endpoint management (XEM) and leads the paradigm shift in endpoint management by consolidating tools, connecting workflows and bringing together people to create a convergence. Tanium's mission is to create a single platform that can identify where all your data is, patch every device you own in seconds, implement critical security controls - and they do that all in a single pane of glass, in real time. Tim is an experienced ServiceNow IT Service Management platform Architect, Developer, and Administrator. He has 10 years of experience architecting powerful best-practice solutions, teaching, reviewing code, and building and leading teams of developers, as well as over 12 years of experience building a wide-range of ServiceNow solutions. Tim is also the author of several books on ServiceNow including The ServiceNow Development Handbook,

Today's guest is Wouter van Groenestijn, Head of Data & Analytics, EVP Digital & Technology Practice at EY-Parthenon. Whether it’s digital transformation, sector convergence and dislocation, or financial and operational complexities, EY-Parthenon teams bring data analytics, leading technology and digital capabilities to a CEO's toughest strategic issues. In doing so, EY-Parthenon teams can move quickly from idea to implementation to help clients realize their strategy with speed and certainty, which they call Strategy Realized. Wouter leads the data, decision science and analytics capabilities within EYP's digital and technology ASEAN (Association of Southeast Asian Nations) practice. His team focuses on making better use of under-utilized data around us to identify business growth opportunities and inform strategic decision-making. They do so through the application of advanced analytics, AI, machine learning, modelling and algorithm development in combination with deep domain expertise a

Today's guest is Chen Peng, Head of Data at Faire. Founded in 2017, Faire is the online wholesale marketplace connecting independent retailers and brands around the world. The company's vision is to help small businesses come together to compete on a more level playing field with the likes of Walmart and Amazon. Today, Faire is the online marketplace where retailers discover their next bestsellers from independent brands across the globe. The data team at Faire is currently a 70+ person full-stack team including data engineering, analytics engineering, machine learning engineering, and data science. They own data warehouse, ETL pipelines, experimentation platform, ML platform, data discovery & quality tooling. The team also work on various ML & optimization systems related to search & recommendation, paid placement, financial underwriting, lead scoring, marketplace dynamics, incentives & pricing, etc. In the episode, Chen will talk about: Faire’s B2B ecommerce marketplace for wholesale

Today's guest is Nicholas Puleo, Senior Director of Enterprise Architecture and Software Solutions at Tierpoint. Founded in 2010, Tierpoint's mission is to be a champion for untangling the complexity in Hybrid IT. They meet their customers where they are on the path to digital and IT transformation by leading with security, being cloud-agnostic, and always solutioning for business outcomes. TierPoint draws on a comprehensive portfolio of services, from public to private to multitenant cloud, from colocation to disaster recovery, security and more. Nicholas is directly responsible for teams working on strategic software development initiatives, enterprise application integration and custom software solutions within TierPoint, overseeing all application architecture for critical business and operational systems. He leads teams that build custom applications to support customers and increase opportunities for further acquisition of customer services. He is responsible for creating TierPoint's Service

Today's guest is Alex Siegman, Machine Learning Technical Program Manager at Google AI. Google are excited about the transformational power of AI and the helpful new ways it can be applied. From research that expands what's possible, to product integrations designed to make everyday things easier, and applying AI to make a difference in the lives of those who need it most, Google are committed to responsible innovation and technologies that benefit all of humanity. Alex is an experienced leader in the AI/ML space, specializing in designing and leading AI-centric programs. He joined Goggle in April 2021 and currently partners with scientists, applied researchers, and engineering & product teams, alongside compliance, ethics and fairness orgs to develop and deploy human-centric, generative foundation models and other incubatory programs. He is also responsible to manage strategic planning, budgeting, communications, compute, and resource allocation for a 110+ person organization within Research. In

Today's guest is Ryan Johnson, Senior Director of Data and AI at GoGuardian. Founded in 2014, GoGuardian powers K-12 digital learning environments where every student can thrive. The company are helping shape the future of digital learning by providing educators, students and schools with tools to create equitable and engaging learning environments. Together, they build innovative solutions that empower students, deliver insights, encourage experimentation and reduce inequity. Ryan is a results-oriented leader with over 15 years of experience in data strategy and management. Ryan leads GoGuardian's data science and data engineering team where they assist product teams with quantifying success using analysis of high-volume user data. He also partners with the Head of Privacy to build out privacy strategy, data infrastructure and governance, and leads the creation of data models combining seven product lines into knowledge base of educational concepts. In the episode, Ryan will discuss: GoGuardian’s int

Today's guest is Matt Farahmand, Practice Manager at Thirdera. Founded in 2021, Thirdera helps organizations adopt better patterns of work and get more from ServiceNow.  Thirdera is a new type of ServiceNow partner - one that blends the scale and depth of experience that massive multi-national consultancies offer with the responsiveness, agility, and relationship focus of boutique providers. The Thirdera team unlocks enterprise potential to elevate experiences across the world of work. With over 21 years of experience in various areas of the IT industry, Matt is continuously learning new technologies and understanding customer requirements by developing applications to meet their demands. In addition to his broad technical and managerial skills, Matt’s focus in the past several years has been to organize and improve his efficiency, knowledge and development skills by using ITSM software deployment methodologies, and ITIL Service Management’s best practices and practical implementation in his day to day op

Today's guest is Bjorn Austraat, Senior Vice President and Head of AI Acceleration at Truist. Bjorn is responsible for leading their new AI & Analytics Accelerator (A3) to fuel innovation and accelerate scalable solution deployment across the enterprise. The Accelerator delivers AI thought, policy and platform leadership, as well as end-to-end model development and Agile AI methodologies to support and empower teammates across Truist to grow ideas from early stage to MVP to fully deployed solutions.  Bjorn brings more than two decades of diverse experience in taking complex business problems and finding pragmatic, profitable solutions to them through AI, Machine Learning and other technologies. Prior to Truist, Bjorn held a number of senior leadership roles in companies ranging from Silicon Valley startups to large, multinational consulting enterprises working with companies such as Apple, AT&T, Microsoft, Ford, Wells Fargo and IBM. When he is not busy with all things technology, Bjorn spends his

Today's guest is Dylan Fox, Founder and CEO at AssemblyAI in San Francisco, CA. Founded in 2017, AssemblyAI build on the latest AI breakthroughs to offer state-of-the-art, production-ready AI models. The company's mission is to make State-of-the-art AI models accessible to developers and product teams at an extremely large scale through a simple API. Thousands of startups and global enterprises leverage AssemblyAI to ship AI-powered features and products to their end users. AssemblyAI build on the latest AI research in LLMs, generative AI, and scaling large neural nets to deliver production-ready AI models that can transcribe and understand speech within your products. In the episode, Dylan chats about: The interesting work they do at AssemblyAI, Use cases of the impact they bring to organizations, Interesting projects the team are working on, Career opportunities with AssemblyAI, and What excites him for the future of the company

Today's guest is Victor Lemmens, CEO at Wrangu. Founded in 2016 with offices in Amsterdam and London, Wrangu’s mission is to enable their clients to maximise the value from their ServiceNow investment through world class implementation and services. They are also creating intelligent apps which help to solve localisation needs and address the industry specific challenges that their clients have in their business. Victor is an award-winning and versatile executive with a span of control from strategy and international business transformation towards technological enablement. He has a strong track record of sustainably transforming innovations into profit-generating entities and in the development of human capital beyond current capabilities. Victor is also a high-energy problem-solver and confident leader who creates a positive environment by empowering associates, setting sustainable goals and rewarding excellence. In this episode, Victor will discuss: Wrangu’s focus in GRC, SecOps and ESG, Six areas that

Today's guest is Scott Downes, Chief Technology Officer at Invisible Technologies. Founded in 2015, leaders use Invisible’s tech-enabled, next gen outsourcing service to scale operations, cut costs and support their teams. Invisible is a team of business process & technology experts who help clients - such as Klarna, DoorDash, Grubhub and Canon - to solve complex scale challenges, to optimize mind numbing workflows, and everything in between. Scott is an experienced, hands-on technical leader, as well as a builder of great teams and great technology. He excels in visual design, user interface and communication, but complements those skills with many years of experience in architecting and supporting scalable technology systems. Scott is also a veteran at teaching and mentoring employees, ranging from the technical software engineers to the very creative such as graphic designers and web developers. In the episode, Scott chats about: The interesting work he does with Invisible Technologies, Problems th

Today's guest is Briana Brown, VP of Technology and Innovation at Bayless Integrated Healthcare in Phoenix, AZ. Bayless Integrated Healthcare is committed to disrupting the status quo with a comprehensive integrated healthcare delivery system that addresses all of their patients’ mental and physical care needs under one roof.  Their proprietary, technology-driven practice platform contributes to lower medical costs per member and improved health outcomes for each patient by ensuring better care coordination, standardizing best-practice clinical protocols, and providing patients with convenient virtual access to providers for all levels of care. Briana is an entrepreneurial-minded, technology executive with extensive experience leading all facets of organizational change and technology initiatives across large organizations. She has successfully directed technology and operational teams that collaborate as focused units to achieve business goals. Briana has been particularly effective leveraging stakeholde

Today's guest is Justin Nguyen, Head of Customer Service Data Engineering and Analytics at Chewy. Founded in 2011 and headquartered in Plantation, Florida, Chewy are on a mission to be the most trusted and convenient destination for pet parents (and partners) everywhere. Behind the scenes, their talented teams are made up of innovators, delighters, big-thinkers, and of course, passionate pet people - creating a place where you'll be empowered to build, grow and unleash your fullest potential.   Chewy's Customer Service Data Analytics Team are deeply valued and trusted advisors to the business, delivering extraordinary insights that drive and differentiate the Chewy customer experience. They strategically leverage their data expertise to inform and guide critical decisions at all levels of the organization. The team works closely with business leaders to understand their needs and provide custom solutions that meet their unique challenges. They are invested in the success of the business and commit

Today's guest is Naisha Shah, VP of Data Science at BioAge Labs in California. Founded in 2015, BioAge are on a mission to develop a pipeline of treatments that extend healthy lifespan by targeting the molecular causes of aging. BioAge takes a human-centric, data-driven approach to identify the molecular features of healthy aging and reveal the causes of age-related diseases. By targeting aging with a large and mechanistically diverse portfolio of drugs, they will unlock opportunities to treat or even prevent these diseases in entirely new ways. Naisha leads a team of data scientists at BioAge that are developing statistical, Machine Learning and AI pipelines to identify targets for new therapeutics to increase healthspan. The team leverages proprietary human cohorts with longitudinal omics and phenotypic data for data-driven insights into mechanisms of aging and age-related diseases. Naisha brings 10+ years of experience in computational analysis of multi-omics, clinical, imaging, EHR, and other phenotyp

Today's guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter experts, and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers. Doug has over 30 years of experience in developing, deploying and marketing IT products and solutions, as well as delivering management consulting services to Department of Defense and private sector organizations. He also has practical and extensive experience in marketing, technical/product marketing, sales, sales support, solution architecture, solution development, solution delivery, project management, training development and delivery, and organizational change management. In this episode, Doug talks about: The work

Today's guest is Franck Rapaport, Director of Precision Medicine, Computational Biology and Data Science at Sanofi. Sanofi are an innovative global healthcare company, driven by one purpose: to chase the miracles of science to improve people’s lives. Their teams across the world strive to transform the practice of medicine, turning the impossible into the possible for patients. They provide potentially life-changing treatments and the protection of life-saving vaccines to millions of people, and affordable access to their medicines in some of the world’s poorest countries. Franck joined Sanofi in May 2021 and became the lead of the Precision Medicine and Computational Biology Data Science lab in July 202. His team applies machine learning to advance precision medicine and finds new treatment options for immunological, inflammatory, and neurological diseases. Previously, Franck's interest in computational biology led him to Institut Curie and Memorial Sloan-Kettering Cancer Center where he designed and

Today's guest is Nafiz Hamid, Head of Data Science for Molecular Pathways at Nobias Therapeutics in Mountain View, CA. Founded in 2020, Nobias is building a drug discovery and development platform that integrates powerful new techniques from AI and Machine Learning with unique genetic and tissue databases to identify treatments for rare pediatric diseases. Their platform, the Nobias Workbench, automates and simulates large swaths of the pre-clinical and discovery phase, enabling rapid iteration and testing of new ideas. In the episode, Nafiz will talk about: His role & their interesting work in pediatric care, An insight into the day-to-day life of the Data & ML team, How the team is structured for success, What makes them unique as an AI-focused therapeutics company, What the future looks like for Nobias Therapeutics, What makes Nobias Therapeutics a great place to work