Synopsis
Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodes
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Contractor Cents - Episode 365 - How Do You Cut Costs Without Cutting Staff?
17/03/2025 Duration: 19minHow do you cut costs without cutting staff? My guest today, Lynn Wise, gives you the answer to this question and more. Lynn is the CEO of Contractor in Charge, a company dedicated to helping home service businesses by providing trained customer service pros and bookkeeping assistance. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 364 - Digital Door Knocking & Marketing in 2025 with Jimmy Speyer
10/03/2025 Duration: 18minIn 2021, 77% of consumers in the U.S., UK, France and Germany used Google to find business information according to a Statista report. Lead generation has changed over the years, but the truth is that contractors need to be where their clients are – online. Digital door knocking is nothing new, and contractors should leverage online tools to enhance marketing ROI and increase lead generation and conversion. What impact will the recent election have on digital door knocking? I specifically waited until after the election, no matter who won, to have my guest, Jimmy Speyer, discuss how demographic insights on consumer spending power help contractors be strategic in their marketing approach, in 2025 and beyond. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 363 - Greener Construction with David Hernandez
03/03/2025 Duration: 18minConstruction is one of the most egregious polluters of the environment. In fact, the industry is by far the largest generator of greenhouse gases, accounting for a staggering 37% of global emissions. This includes emissions directly produced by the construction industry, such as those from machinery used on construction sites, along with emissions during the operational phase of a building’s lifespan. What’s more, the built environment is responsible for one third of global resource use and 40% of worldwide energy consumption. My guest, David Hernandez, Managing Director and Head of the US, for Elecosoft, gives you a tool that can help you reduce your company’s greenhouse gas (GHG) emissions and lowering climate footprint. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 362 - What If You Had Zero Turnover?
24/02/2025 Duration: 18minWhat if you had zero turnover? That’s right, zero turnover. My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my opinion because so few companies every achieve it. When this happens, your customers notice it and they get comfortable with the people they have taking care of them. This leads to higher customer satisfaction, referrals, and more profit. Dylan is the owner and operator of Better Basements and Waterproofing. He’ll tell you what he is doing to achieve zero turnover and how you can apply his process to your business. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 361 - Achieving Zero Turnover: Dylan Milroy’s Blueprint for Business Success
17/02/2025 Duration: 18minWhat if you had zero turnover? That’s right, zero turnover. My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my opinion because so few companies every achieve it. When this happens, your customers notice it and they get comfortable with the people they have taking care of them. This leads to higher customer satisfaction, referrals, and more profit. Dylan is the owner and operator of Better Basements and Waterproofing. He’ll tell you what he is doing to achieve zero turnover and how you can apply his process to your business. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 360 - How Do I Use Ai In My Business?
10/02/2025 Duration: 19minAI has been almost become a buzz word. These questions might be going through your head: How do I use AI easily, and profitably, in my business? How do I use it to scale technologically? How can AI help me make better, data-driven decisions? And, how can AI reduce the cash outlay of one of our highest cash sucking expenditures, inventory? Amanda Harp, the director of strategic relationships for Xoi, gives you the answers to these questions and more. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 359 - What Are The Traits Of A Great Service Manager?
03/02/2025 Duration: 18minWhat are the traits of a great service manager? What do you do if your best tech wants to be manager and he doesn’t have the personality and skills to become one? I give you the answers and more in this session. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 358 - 5 Of The Most Common marketing Mistakes
27/01/2025 Duration: 18minWhat are the common mistakes you as a business owner, make in marketing? Robert Murray, gives you five of the most common marketing mistakes. He is the Co-founder and CEO of Intrigue Media, a digital marketing company that helps businesses that feel stuck increase visibility and quality leads so they can get back on the growth path. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 357 - How Do You Achieve Growth & Prosperity?
20/01/2025 Duration: 18minHow do you achieve growth and prosperity? Join Ed Jarecki, who wrote the book on achieving growth and prosperity in six steps as he gives you the foundation to achieve growth and prosperity. You might recognize Ed’s name – he’s been my guest in the past. Ed has grown and sold businesses. He now coaches others like you on these six steps. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 356 - Sales Goals For 2025
13/01/2025 Duration: 19minYour Sales goals for 2025…at least the minimum of what you might want to achieve. I asked David Holt, the President of Silver Bullet Pricing, to give us his recommendations. You probably recognize David’s name. He has been in this industry longer than I have been in it…his grandfather and dad were contractors in Columbus, Georgia. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 355 - Best Wishes For 2025
06/01/2025 Duration: 15minMy best wishes for 2025 – activities to implement to increase profits and wealth…and of course impact your life and the lives of your employees. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 354 - 2025 Budgeting Questions
30/12/2024 Duration: 15minI give you questions to answer before you start budgeting and some different ways you might look at creating your 2025 budget. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 353 - Customer Retention & Growth In 2025
23/12/2024 Duration: 21minCustomer retention and growth in 2025. Jason Kramer is back to give you some easy and unique ways that you might not have thought of to retain and grow customers in 2025. Jason is the founder of Cultivize, a CRM consulting firm that empowers companies to identify, nurture, and transform leads into real revenue. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 352 - What To Accomplish in 2025
16/12/2024 Duration: 15minWhat do you want to accomplish in 2025? I’ll talk about some easy ways to get started on your 2025 plan. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 351 - Powering the Future: Solar, Batteries & Generators Part 2
09/12/2024 Duration: 18minThis is part two of the series that discusses the technological advances in solar, battery storage, and generators. This podcasts discusses some of the major advances in solar. My guests for these discussions are Carol Smith, Senior Director of Sales and Ben Simon, Senior Regional Sales Manager for Endur Energy Systems. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 350 - Powering the Future: Solar, Batteries & Generators Part 1
02/12/2024 Duration: 17minThe advances in technology are staggering. We now have solar, battery storage, and generators. Which is right for your customers and you? What do you say if a customer asks you about these three topics? This is the first of a two part series that covers these three technological advances. My guests for these discussions are Carol Smith, Senior Director of Sales and Ben Simon, Senior Regional Sales Manager for Endur Energy Systems. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 349 - Happy Thanksgiving!
25/11/2024 Duration: 04minHappy Thanksgiving! My Thanksgiving wishes and hopes for your employees, family, and you. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 348 - 3 WaysTo Use AI
18/11/2024 Duration: 17minArtificial intelligence, AI, is the latest buzz word that has been thrown around for a few years. ChatGPT and others use AI…and it can help us in many ways. What are the pros and cons for us in our industry? My guest, Roland, Ligtenberg, one of the founding members of House Call Pro, talks about using AI in three areas: automated scheduling, inventory management, and enhanced data. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 347 - Your Rolodex Is NOT Your CRM
11/11/2024 Duration: 19minYour Rolodex is NOT your CRM. I’m probably dating my self when I use the word Rolodex. Back in the day we used our rolodex to keep track of our contacts, customers, and potential customers. No we have software to help us. Join Jason Kramer, the founder of Cultivize, a CRM consulting firm that empowers companies to identify, nurture, and transform leads into real revenue. Jason gives you easy ways to track and transform leads into sales. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Contractor Cents - Episode 346 - The Best Exit Strategy
04/11/2024 Duration: 15minThere is an exit plan for all of us. We don’t know how long we will be on this earth. The last thing most of us probably want to do is to die in our office chair. But, what should your business exit plan look like? Chris Buttenham is the co-founder of Reins. They recently launched an equity solution that might help you. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147