Contractor Cents

What if you had zero turnover? That’s right, zero turnover. My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my opinion because so few companies every achieve it. When this happens, your customers notice it and they get comfortable with the people they have taking care of them. This leads to higher customer satisfaction, referrals, and more profit. Dylan is the owner and operator of Better Basements and Waterproofing. He’ll tell you what he is doing to achieve zero turnover and how you can apply his process to your business. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

What if you had zero turnover? That’s right, zero turnover. My guest, Dylan Milroy has achieved this feat. And yes, it is a feat in my opinion because so few companies every achieve it. When this happens, your customers notice it and they get comfortable with the people they have taking care of them. This leads to higher customer satisfaction, referrals, and more profit. Dylan is the owner and operator of Better Basements and Waterproofing. He’ll tell you what he is doing to achieve zero turnover and how you can apply his process to your business. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

AI has been almost become a buzz word. These questions might be going through your head:  How do I use AI easily, and profitably, in my business?  How do I use it to scale technologically?  How can AI help me make better, data-driven decisions? And, how can AI reduce the cash outlay of one of our highest cash sucking expenditures, inventory? Amanda Harp, the director of strategic relationships for Xoi, gives you the answers to these questions and more. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

What are the traits of a great service manager? What do you do if your best tech wants to be manager and he doesn’t have the personality and skills to become one? I give you the answers and more in this session. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

What are the common mistakes you as a business owner, make in marketing? Robert Murray, gives you five of the most common marketing mistakes. He is the Co-founder and CEO of Intrigue Media, a digital marketing company that helps businesses that feel stuck increase visibility and quality leads so they can get back on the growth path. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

How do you achieve growth and prosperity? Join Ed Jarecki, who wrote the book on achieving growth and prosperity in six steps as he gives you the foundation to achieve growth and prosperity. You might recognize Ed’s name – he’s been my guest in the past. Ed has grown and sold businesses. He now coaches others like you on these six steps. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Your Sales goals for 2025…at least the minimum of what you might want to achieve. I asked David Holt, the President of Silver Bullet Pricing, to give us his recommendations. You probably recognize David’s name. He has been in this industry longer than I have been in it…his grandfather and dad were contractors in Columbus, Georgia. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

My best wishes for 2025 – activities to implement to increase profits and wealth…and of course impact your life and the lives of your employees. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

I give you questions to answer before you start budgeting and some different ways you might look at creating your 2025 budget. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Customer retention and growth in 2025. Jason Kramer is back to give you some easy and unique ways that you might not have thought of to retain and grow customers in 2025. Jason is the founder of Cultivize, a CRM consulting firm that empowers companies to identify, nurture, and transform leads into real revenue. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

What do you want to accomplish in 2025? I’ll talk about some easy ways to get started on your 2025 plan. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

This is part two of the series that discusses the technological advances in solar, battery storage, and generators. This podcasts discusses some of the major advances in solar. My guests for these discussions are Carol Smith, Senior Director of Sales and Ben Simon, Senior Regional Sales Manager for Endur Energy Systems. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

The advances in technology are staggering. We now have solar, battery storage, and generators. Which is right for your customers and you? What do you say if a customer asks you about these three topics? This is the first of a two part series that covers these three technological advances. My guests for these discussions are Carol Smith, Senior Director of Sales and Ben Simon, Senior Regional Sales Manager for Endur Energy Systems. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Happy Thanksgiving! My Thanksgiving wishes and hopes for your employees, family, and you. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Artificial intelligence, AI, is the latest buzz word that has been thrown around for a few years. ChatGPT and others use AI…and it can help us in many ways. What are the pros and cons for us in our industry? My guest, Roland, Ligtenberg, one of the founding members of House Call Pro, talks about using AI in three areas: automated scheduling, inventory management, and enhanced data. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Your Rolodex is NOT your CRM. I’m probably dating my self when I use the word Rolodex. Back in the day we used our rolodex to keep track of our contacts, customers, and potential customers. No we have software to help us. Join Jason Kramer, the founder of Cultivize, a CRM consulting firm that empowers companies to identify, nurture, and transform leads into real revenue. Jason gives you easy ways to track and transform leads into sales. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

There is an exit plan for all of us. We don’t know how long we will be on this earth. The last thing most of us probably want to do is to die in our office chair. But, what should your business exit plan look like? Chris Buttenham is the co-founder of Reins. They recently launched an equity solution that might help you. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Imagine what your life would be like if you had financial freedom and time freedom. Many of us have financial freedom yet we are slaves to our businesses. Clay Staires gives you several easy to implement practices that can increase your time AND financial freedom. Clay is a seasoned leader, speaker, and coach with more than 25 years of transformative experience. His mission is to liberate business owners so they can experience time and financial freedom. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Free P&L Statement and Balance Sheet What if you could hire and manage the perfect salesperson? Ok, you might call that person a comfort consultant or some other title. What would the perfect salesperson do for your bottom line? Jonathan Whistman has the proven methodologies for hiring that perfect salesperson. He is the author of the Sales Boss: The Real Secret to Hiring, Training, and Managing a Sales Team. Jonathan gives you a few things to do today! https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Fall is upon us. In some areas of the country fall is the start of the busy season. In other areas, fall slows down dramatically. Whether you are busy or slow, here are 5 easy to implement steps to have the best fall ever. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147