Workplace Innovator Podcast | Enhancing Your Employee Experience

Larry Allen Morgan, CFM, SFP, FMP is Director of Facilities Management at SAP in San Ramon, CA where he partners with senior leadership teams to implement workplace programming globally that provides effective and efficient spaces while promoting a common brand and unified corporate culture. Mike Petrusky asks Larry about what it takes to be a workplace leader in today’s world now that FM is seen as a more strategic profession. The key to success, according to Larry, is to create value by applying resources better and “doing the right things instead of doing things right”. Mike and Larry discuss investing in our human capital and the importance of being a lifelong learner through networking and credentials if we hope to be seen as “top talent”. With a more holistic view of the workplace, Larry believes that FM leaders should engage in horizontal thinking across the organization so they are seen as partners with other departments. Mike and Larry both have an interest in music and playing drums, but only one of

Kate Vitasek is an author, educator and architect of the Vested business model for highly collaborative relationships. In September 2018, Mike Petrusky joined Kate in Seattle, WA to broadcast a live webinar called "Strategic Workplace Partnerships, FM Innovation & the Vested Way". Kate is a faculty member at the University of Tennessee where her research and work has led to the publication of six books and has been featured on numerous media outlets such as CNN, Bloomberg, NPR and Fox Business News. Mike and Kate talk about delivering value and innovation in facility management and real estate through “win-win” strategic partnerships. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Kate on LinkedIn: https://www.linkedin.com/in/katevitasek/ Learn more about the Vested business model: http://www.vestedway.com/ Download the Full 1-Hour Webinar Recording with Mike & Kate: https://www.iofficecorp.c

Steve Todd is Head of Workplace Strategy at Nasdaq in New York City where he leads a team focused on providing productive workspaces that elevate the employee experience. Mike Petrusky asks Steve about approaching workplace experience strategy by first understanding what people at each location need and then developing a plan to help create productive environments for specific business outcomes. As Nasdaq works towards a consolidation of their five current NY locations into one HQ at Times Square, Steve must look to the vision of leadership to understand how to build in flexibility around space and technologies that will provide the services needed in the future. Mike and Steve agree about the importance of finding collaboration opportunities through a trusted network of colleagues and like-minded professionals to meet the needs of the workplace. To that end, Steve founded the “Open Sourced Workplace” to deliver curated content that offers data points and information that is tailored to the specific needs of

Katy Redmond is National Director, JLL Technology Solutions where she helps align people, processes and technology with her client's overarching business strategies using innovative workplace management solutions. Mike Petrusky visits the JLL office in Washington, D.C. and asks Katy about the latest workplace technologies and trends impacting the future of work. Katy shares her journey as a woman in the world of real estate and technology and describes her passion for helping other workplace leaders recognize the opportunities available while navigating these career paths. Mike and Katy discuss the need to always be teachable and the power of continuing education and networking at industry communities like IFMA and CoreNet Global. They talk about data management strategies and the practical application of AI, IoT, and other workplace technologies when seeking to deliver data-driven decisions in our organizations. Mike and Katy share a love of music and they celebrate the latest, energetic song by a well-known

Leigh Stringer, LEED AP, is an author, a researcher, and a workplace strategy expert for EYP. In August 2018, Mike Petrusky visited Leigh at the EYP office in Washington, D.C. to broadcast a live webinar called "The Next Generation of Healthy Workplaces: Coworking, Biophilia and Working Outdoors". Leigh shared her experiences and research around L.L. Bean’s “Be an Outsider” at work initiative where outdoor coworking spaces were set up in cities across the country. She also discussed the latest trends in biophilia and healthy workspaces. For your condensed listening pleasure, here is an edit of the conversation that will help you to be a workplace innovator in your organization! Connect with Leigh on LinkedIn: https://www.linkedin.com/in/leighstringer/ Learn more about L.L. Bean’s “Be an Outsider” research: www.beanoutsideratwork.com Download the Full 1-Hour Webinar Recording with Mike & Leigh: https://www.iofficecorp.com/download-webinar-recording-the-next-generation-of-healthy-workplaces REGISTER for th

Michael DeLacey is Principal and CEO of Microdesk, an Architecture, Engineering, Construction and Operations & Maintenance industry consultancy, with decades of experience in integrating technology into the built environment. Mike Petrusky asks Michael to share his vision on how technology is impacting the lifecycle of buildings today and what we might see in the future. Microdesk strives to educate about how workplace leaders can help integrate tech into workflows to get better results and Michael explains how BIM processes and the data available in these models can help leaders draw metrics and improve ROI. Mike and Michael discuss the importance of collaboration from the earliest stages of a project and how changing understanding and encouraging involvement with CRE, FM, and operations can improve efficiencies. Mike asks Michael for his thoughts on how tech tools like VR, AR, and AI are having a significant impact on the design process as well as in operations and maintenance. Connect with Michael on L

René Jackson is Regional Manager of Real Estate and Facilities at Ciena Corporation in Silicon Valley, CA. Mike Petrusky asks René about her FM story and the support she has received throughout her journey from the IFMA community. René shares an inspirational quote about goal setting and discusses how anticipating employees’ needs is essential to creating great experiences and workplace satisfaction. Mike and René talk about the integration of technology and real estate as Ciena moves forward with testing a new workplace strategy to create better environments for different employee activities. It is an exciting time of change in the workplace, so René and Mike celebrate the value of FM voices being heard and they’ll put a smile on your face with their “podcast karaoke” version of a 70’s disco classic! Connect with René on LinkedIn: https://www.linkedin.com/in/René-jackson-b57b01/ Find Your Local IFMA Chapter: https://www.ifma.org/membership/membership-benefits/local-chapter-benefits Sign up for the next iOFF

Mike Petrusky, host of the Workplace Innovator Podcast, shares an update on the show now having twenty interviews in the books! As we get ready for a busy fall season, Mike asks the audience for feedback and offers ideas for finding inspiration by connecting with our community of workplace leaders at upcoming industry events. Reflecting on his recent interviews and looking ahead to plans for the future, Mike tells a story about our need to balance new, innovative pursuits, while also maintaining existing assets and caring for the built environment. Facility management and corporate real estate professionals are encouraged to seek personal connections and collaboration opportunities with our industry's experts to be a workplace innovator! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ REGISTER for the Next LIVE Webinar with Leigh Stringer: https://www.iofficecorp.com/webinar-the-next-generation-of-healthy-workplaces Listen to the Freakonomics Radio episode "In Praise of Maintenance":

Kate North is Vice President of Workplace Innovation at Colliers International and the Global Chair of the Workplace Evolutionaries at IFMA where she is helping to build a community of practitioners, strategists and innovators that strive to “be the change” in the workplace. Mike Petrusky asks Kate to share her background story and passion for finding the connection between design and how it impacts people. Believing that workplace is a tool for transformational change, Kate encourages senior leaders to think about the workplace as a tool to attract, retain, and engage the people in their organizations. Kate and Mike agree that having a holistic view of the workplace is essential as we must be willing to step out of our comfort zone and seek to collaborate across disciplines to drive innovation. They discuss the plans for the Workplace Evolutionaries community at IFMA’s World Workplace 2018 and give us a preview of the excitement, education (and singing) that will take place in Charlotte this October! Connect

Adi Gaskell is an innovation thinker, a writer and consultant based in London, England where he contributes to some of the biggest online media platforms including Forbes, the Huffington Post, and the BBC. Mike Petrusky asks Adi about some of the recent articles he has published covering the latest trends in the world of work on his website called "The Horizons Tracker". Adi says the workplace is being reshaped by technology and evolving social trends making this a fascinating time to explore the impact of coworking, the gig economy, and big data. Mike and Adi agree about the importance of understanding people and they offer some creative inspiration and give practical advice on how to be a “Workplace Innovator”. A prolific writer, Adi shares his thoughts on learning from failures and offers valuable research about what it takes to increase collaboration at work while Mike jokes about the unfair advantages of speaking with a British accent! Connect with Adi on LinkedIn: https://www.linkedin.com/in/adigaskell/

Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow serves as the 2nd Vice Chair on IFMA's newly elected board of directors. In July 2018, Mike Petrusky joined Peter at the IFMA HQ Offices in Houston, TX to broadcast a live webinar called "A Roadmap to How FMs Can Deliver ROI through Workplace Experience". Peter provided information based on research from Tim Oldman at Leesman and Kate Lister of the Workplace Evolutionaries, among others. For your condensed listening pleasure, here is yet another fast-moving conversation that will help you to be a workplace innovator in your organization! Connect with Peter on LinkedIn: https://www.linkedin.com/in/peter-ankerstjerne-1aa9121/ Watch the Facebook LIVE Pre-show Video with Mike & Peter: https://www.facebook.com/InternationalFacilityManagementAssociation/videos/2046716372027559/ Download the Full 1-Hour Webinar Recording with Mike & Peter: https://www.iofficecorp.com/download-webinar-recording-a-fm-roadmap REGISTER for the Next LIVE Webinar with Leigh String

Porschia Parker CPC, ELI-MP is Founder and CEO of the Millennial Performance Institute and Fly High Coaching in Atlanta, GA. She is a Certified Professional Coach, a Myers-Briggs Type Indicator Certified Practitioner, and an Energy Leadership Index Master Practitioner. Mike Petrusky asks Porschia about how the generations are working together and the many ways that technology is impacting engagement in the workplace. Porschia says that getting all generations on the same page is essential and the need for respect, communication, and finding common ground as human beings is most important for reaching our goals. Porschia shares her expertise about improving the performance of millennials and how workplace leaders can help understand the differences in the generations to better manage their workforce. Mike & Porschia talk about motivational quotes and find inspiration in all types of music, but find a special connection with their appreciation of jazz! Connect with Porschia on LinkedIn: https://www.linkedin

John Parsons, CFM is the Director of Workplace Experience at 23andMe and a long-time member of IFMA and contributor to our FM community. Mike Petrusky asks John about his perspective on the workplace revolution and how facility leaders can create experiences that enable employees to do their best work by delivering concierge-like services that encourage innovation. John shares how he works to facilitate and communicate the mission at his company with a belief that mentoring and training using face-to-face interaction is essential. Understanding our human "DNA" and that people need a sense of place at this stage of the company's growth, John talks of the value of being together in a new corporate headquarters is essential to their success. He is passionate about helping the next generation of emerging professionals and he offers his FM story as inspiration for taking advantage of opportunities as they arise and how unplanned events and changes can offer the key to develop and advance your career. Mike and John

Thomas L. Mitchell, Jr., CFM, CFMJ, IFMA Fellow is Senior Vice President and Chief Operating Officer at FM3IS Associates in San Antonio, TX where he consults with organizations on facilities management, strategic planning, and workforce development. Mike Petrusky asks Thomas to share his FM story and his vision for managing the built environment of today and tomorrow. With decades of experience across many facility management disciplines, Thomas brings an understanding of the current needs of organizations and while many workplace dynamics may be changing, he recognizes that caring for the people occupying our facilities must remain at the center of the conversation. By raising awareness of the value of facility management, Mike & Thomas discuss how FM professionals have an opportunity to take the lead in their organizations by promoting innovation and creating workspaces that meet the needs of their employees. This is a story of inspiration that will encourage you to be a leader, a mentor, and a workplac

Lorri Rowlandson is Senior Vice President of Strategy and Innovation for BGIS, a leading global provider of real estate management and facility management services, where she focuses on delivering "practical innovation" to the workplace. In June 2018, Mike Petrusky joined with Lorri to host a live webinar event where they discussed workplace trends and disruption taking place in the world of corporate real estate and facility management. Lorri shared her philosophy and gave us five predictions for the biggest changes that will impact the workplace and the workforce in the coming years. Mike and Lorri have some fun discussing the music of Canada and the many artists that have made their mark on the U.S. This is another fast-moving, condensed conversation that will help you to be a workplace innovator in your organization! Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson-a4a48b17/ Download the full webinar recording with Lorri: https://www.iofficecorp.com/download-webinar-recording-

Mark Eltringham is an author, commentator, speaker and the publisher of Workplace Insight, the UK's most widely read publication dedicated to the design and management of workplaces. Mike Petrusky is excited to talk to Mark about British music, which leads to a discussion about bands from the early days of new wave in Liverpool, including Echo & The Bunnymen. The evolution of music serves as a metaphor which leads to a conversation about the history of the workplace where Mark shares his perspective on some of the founding thought leaders in our modern workplace industry. Mike asks about today’s workplace and Mark references a recent report from Andrew Mawson of AWA, Kate Lister of Global Workplace Analytics and Haworth while also sharing some research provided by Leesman Index. Mike & Mark talk about the blurring of the lines and need for collaboration across departments inside organizations, the relationship between facilities management and workplace as a whole, while also discussing the controvers

Geoff Snavely is Vice President and General Manager at Millicare Floor & Textile Care where he is a leader with great insight about managing people in our industry. Mike Petrusky and Geoff have been long-time friends and volunteers at the Capital Chapter of IFMA where they share a passion for workplace partnerships. They get together every few months to discuss trends in the marketplace and the facility management community and Geoff is not afraid to ask the difficult questions that challenge the status quo. During this conversation, Geoff and Mike share their admiration for Kay Sargent and her understanding of the fast-changing world in which we live. Geoff challenges us by asking “So what?” and reminds us to make sure we truly understand “the why” in all that we do in the workplace and in our lives. Mike delivers more inspirational lyrics from U2 and shares a favorite quote from Simon Sinek’s book “Start with Why”. Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoff-snavely-37a7b51/ Regist

Kay Sargent, ASID, IIDA, CID, LEED® AP, MCR.w is a senior principal and director of HOK’s WorkPlace practice and a co-founder of the Workplace Evolutionaries community at IFMA. In May 2018, Mike Petrusky joined Kay at the HOK offices in Washington, D.C. to host a live webinar event where they discussed “The Big Shifts” in the workplace of today that will impact the worker of the future. Kay shared her presentation summarizing the key trends in the marketplace and then answered questions from the live online audience. Mike and Kay talked about artificial intelligence, the evolution of workspace design, elevating workplace experiences, and they emphasized the essential role of human beings in the workplace of the future. This is a fast-moving, condensed conversation that will inspire and encourage you to be a workplace innovator in your organization! Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Download the full webinar recording of “The Big Shift with Kay Sargent”: https://ww

Rex Miller is a consultant, speaker, and the author of “The Healthy Workplace Nudge: How Healthy People, Culture, and Buildings Lead to High Performance”. Mike Petrusky asks Rex about getting started with human behavior changes and explores how insights gained from new research on health and wellness in the workplace have shifted the conversation. Rex and his team used extensive studies to discover the the root problem with workplace wellness programs and suggest how organizations can make them more effective. The built environment and physical space is now a central character in the discussion as we seek to manage stress in the workplace and Rex says for the first time that medical science and building science have converged to create healthier environments. Rex shares his thoughts on strategic foresight and culture change and the need for collaboration across different departments to shift behavioral health. Mike asks Rex about his favorite song and musical artist which leads to another edition of “podcast

Jill Christensen is a best-selling author, international keynote speaker, and she partners with the best and brightest leaders around the world to re-engage employees, improve productivity, retention, customer satisfaction, and revenue growth. Mike Petrusky asks Jill to share her ideas about how workplace leaders from every department can influence their organization’s culture to improve engagement and deliver enhanced employee experiences. Jill and Mike agree that human beings are wired similarly regardless of where they are in the world or what their generational category. They discuss practical ideas and share advice about strategic thinking and problem solving, regardless of your role, which will help you deliver positive culture change in your organization. Mike and Jill discuss one of the most amazing venues in Denver which inspires Mike to perform the opening of his favorite concert film by U2! Connect with Jill on LinkedIn: https://www.linkedin.com/in/jillchristensen/ Find details about Jill’s book &a