Scaling Up Business Podcast

Bill explores the essentials of effective annual strategy and planning. Discover the benefits of engaging an outside facilitator, the importance of an inspiring off-site location, and how to foster team connection through shared experiences. Learn to reflect on your organization's vision and goals while ensuring inclusivity in the planning process. Keep scaling.

What are the qualities and mindsets of remarkable people? Today’s guest is Guy Kawasaki, who was previously the chief evangelist for Apple and is currently the chief evangelist for Canva. Guy is the host of the "Remarkable People" podcast, an avid surfer, and the author of numerous books, including most recently "Think Remarkable." Key topics that Bill and Guy explore in this episode: - Remarkable people have a growth mindset, believing they can learn and improve.- Guy and Bill’s experiences with surfing and wing surfing (aka wing foiling). - Guy emphasizes the impact Steve Jobs had on his life and career.- Learning valuable lessons from bad experiences with bosses. - Bill reflects on his own flaws and moments of anger, acknowledging the complexity of human nature.- Embracing vulnerability and surrounding yourself with supportive people for growth mindset success.- Hiring people who are better than you in their function.- The need for complementary skills and diverse perspectives in a

In this episode, Bill explores the art of crafting the ideal meeting rhythm. He looks at how to prioritize meetings over interruptions, emphasizing the importance of annual and quarterly planning sessions. Bill shares insights on effective weekly and daily huddles, one-on-ones, and the optimal timing for each. He outlines how teams can streamline their schedules and boost productivity while keeping the atmosphere light and engaging.Keep scaling.

How can we get frontline employees more involved? How can we challenge the conventional wisdom of hustle and grind, instead empowering our employees to do great things? In this episode, Bill and his guest, Derrick Mains, discuss ways to systematize businesses to facilitate innovation and growth. Derrick Mains is a rockstar in optimization and process engineering. With 20+ years of experience transforming 150+ companies, he's a master at turning chaos into efficiency and value. Mains and his team at The Process Fixer jazz up the workplace by automating the boring stuff. Key topics that Bill and Derrick explore in this episode: - Derrick’s journey from being a process geek to hosting a podcast about process improvement, “The Process Fixer.” - Why process mapping should be done by frontline employees as they’re the ones creating value in the organization. Executives often miss the mark in process improvement due to lack of empathy for frontline employees.- Derrick criticizes hustle cultu

Bill explains the art of creating effective dashboards and scoreboards for businesses. In this episode, he shares key principles such as simplicity, the use of red, green, and yellow indicators, and the importance of team involvement in updating metrics. With real-life analogies and actionable insights, this episode is a must-listen for anyone looking to keep their business on track.Keep scaling.

What insights from behavioral science can entrepreneurs use to drive growth? In this episode, Bill and his guest Leslie Zane explore applying behavioral science in marketing, focusing on understanding the instincts of your target audience.Leslie Zane is an authority on harnessing the instinctive mind to accelerate brand and business growth. A marketer, TEDx speaker, and author, she is also the founder of Triggers, a brand consulting firm grounded in behavioral science. Key topics that Bill and Leslie explore in this episode: - Leslie shares her journey in marketing, from Harvard to starting their own company. - The importance of behavioral science in driving growth and scaling companies.- Why most traditional marketing methods don't work well. - The conscious mind is resistant to change, which is why focusing on the instinctive mind can lead to faster and more sustainable growth for brands.- A brand is the cumulative memories and associations that people have attached to it. - Th

Join Bill as he dives into the essential world of KPIs. Bill breaks down the three crucial types of key performance indicators—lagging, leading, and balancing—that every business needs to thrive. From understanding financial outcomes to predicting future performance and avoiding pitfalls, Bill uses real-world examples and engaging anecdotes to guide you through optimizing your company's metrics. Perfect for anyone looking to master business performance!Keep scaling.

If you’re an entrepreneur looking to create a remote team, how can you find high-end freelancers? John Winsor is an expert on the concept of “open talent,” which he’s written a book about. He’s also started six companies and is cofounder of an organization that has the goal of revolutionizing the workplace for a billion people by 2025. Key topics that Bill and John explore in this episode: - John discusses his book, Open Talent, and experiences applying his theories on open talent in business.- John’s story about using $10,000 of his own money to fund a pitch to Harley-Davidson.- The challenges of implementing new ideas in the French advertising industry, including resistance from the French creative team, who felt threatened by an American upstart disrupting their industry.- NASA's early use of open innovation. - NASA's shift from an organization with 17,000 full-time employees to a networked organization with 110 million people to solve problems.- The average salary for AI engineers is h

In this video, Bill discusses how business owners can achieve peace of mind by identifying the top 10 key performance indicators (KPIs) crucial for their company. By focusing on these essential metrics, you can ensure your business runs smoothly even in your absence. Bill shares his personal experience of successfully stepping away from his company during a period of growth, emphasizing the importance of clarity and strategic focus.Keep Scaling.

How can a resilient and positive mindset help entrepreneurs overcome challenges? In this episode, Bill Gallagher and his guest explore turning trials into triumphs, focusing on the future, and addressing mental health issues in the workplace. Today’s guest, Paul Gencarella Jr., believes in the power of a positive mindset and helps people transform their lives in health, wealth and relationships.Key topics that Bill and Paul explore in this episode (plus chapter titles with timestamps): - How Paul's mental health struggles led to a new perspective on his business.- Encouraging openness around our mental health issues. - The need for leaders to recognize and address mental health issues. - Seeking personal fulfillment versus just pleasing others.- The importance of identifying and developing strengths, particularly in leadership roles.- Paul's son’s cancer and how Paul and his wife talked openly about the cancer in front of their son.- The power of gratitude and positive thinking. 

Unlock the secrets to mastering your priorities with our latest mini episode of Scaling Up Business! Bill dives into practical strategies for setting and tracking your goals effectively. Discover why subjective metrics like percentage complete and color codes fall short, and learn about robust alternatives such as action counts and punch lists. Whether you're aiming to boost sales, streamline projects, or enhance productivity, this episode equips you with actionable insights. Transform your approach to tracking progress and achieving success.Keep Scaling.

What are some practical ways we can elevate and support vulnerability, human connection, and bold kindness in our workplaces? In this episode, Bill Gallagher and his guest explore the need for leaders to be authentic, trustworthy, and empathetic towards their team members. Cathy Thorpe is today’s guest. As the CEO of a home care services company with 400+ franchise locations, Cathy aims to transform the global aging experience. An advocate for senior autonomy and dignified living, she is also the author of the bestselling, Bold Kindness: A Caring, More Compassionate Way to Lead.Key topics that Bill and Cathy explore in this episode: - Cathy’s personal experience with a bad boss, leading to disengagement and a new leadership journey.- Cathy’s story of scaling Nurse Next Door to over 400 franchise locations worldwide. - Bringing joy back into someone's life through personalized care.- The importance of connecting with the person receiving care, beyond just the physical aspects.- Taking bold

In this episode, Bill explores the crucial concept of cascading priorities and how it can revolutionize your organization. Learn effective strategies to ensure everyone, from top leadership to supervisors, is aligned and working towards common goals. Discover how to set clear company-wide targets, create personal and departmental objectives, and maintain seamless communication. Say goodbye to workplace chaos and hello to a cohesive, high-functioning team. Don't miss these actionable tips to boost productivity and drive success!Keep Scaling.

Can entrepreneurs and business owners hire for cultural fit instead of trying to train new employees on your culture? Put another way, could your company take an approach to HR that could be summarized as: “We don’t train culture; we hire it”? In this episode, Bill talks with Steve Robinson, who worked for three decades for a company that firmly believed that they didn’t train for culture, that they instead hired it. Steve Robinson is a consultant, author, and speaker specializing in organizational culture, brand strategy, marketing, and advertising. As the former EVP and CMO of Chick-fil-A, he led their marketing, advertising, brand, menu, and hospitality strategies.Key topics that Bill and Steve explore in this episode: - Chick-fil-A's success is due to careful candidate selection and empowering employees, managers, and leaders.- Trust in leadership. - Maintaining culture through training, reinforcement, and consistent messaging.- Chick-fil-A's culture is built around clarity of purpose, core values, and br

Unlock the secrets to setting powerful priorities that drive action and ensure success! In this video, Bill breaks down how to create specific, measurable, and actionable quarterly priorities that align with your annual goals. Learn to avoid vague objectives and discover the right way to formulate priorities with clear metrics, verbs, and ownership. With these strategies, you'll turn your goals into tangible results and boost your business performance. Keep scaling.___Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, so

As entrepreneurs and CEOs, how can we continuously develop our leadership skills?This episode features Ryan Hawk, an author, advisor, keynote speaker who is on a mission to make people like you become smarter leaders. He’s also the host of the Learning Leader Show, a podcast about helping leaders become more effective. Key topics that Bill and Ryan explore in this episode: - Ryan’s personal story of growing up in Ohio and learning leadership skills through sports. - Surrounding yourself with people from diverse backgrounds to gain perspective and become a better person.- Listening to others and gaining a more profound understanding of their perspectives.- Struggling with celebrating accomplishments. - The impermanence of past accomplishments. - Intentionally practicing gratitude to shift your mindset.- Starting and ending meetings with positive news to create a more optimistic atmosphere.- Ryan’s experience in corporate America and pursuing an MBA. - The audacious goal of impacting millions of business leader

Bill explores the essential elements that drive successful execution: priorities, metrics, dashboards, and meeting rhythm. Emphasizing the importance of setting priorities based on future goals rather than current problems, one should envision long-term success and break it down into actionable steps.By focusing on where they want to be, organizations can better align their daily actions with their big-picture aspirations. Learn how to identify and pursue future-based priorities, helping you stay focused and motivated as leaders on your path to growth and success.Keep Scaling._Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: / billgall Bill on YouTube: / @billgallagherscalingcoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and th

How can entrepreneurs prioritize self-care and happiness, all without jeopardizing growing their businesses? In this episode, Bill Gallagher and his guest have a wide-ranging conversation about imposter syndrome, improving workplace culture, reframing negative self-talk, and more. Today’s guest is Zahra Karsan, a neuroscientist, entrepreneur, author, and mindset coach to global executives and celebrities. Key topics that Bill and Zahra explore in this episode: - Zahra’s insights on taking care of oneself for happiness and well-being.- Zahra’s journey from management consulting to corporate wellness coaching. - Zara’s book, “6 Weeks to Happy: The Ultimate Roadmap To Retrain Your Brain For Better Health, Greater Abundance, and Long Lasting Happiness.” - Managing our consumption of news. - How stress affects productivity and well-being in the workplace. - Workplace wellness programs that include fitness, nutrition, and education to help employees look after their health.- How our subconscious beliefs can impact

Today Bill explores the essentials of great execution and why it’s the key to scaling your business. We're talking about the three big factors that make all the difference: setting priorities, keeping metrics visible, and establishing a solid meeting rhythm. Whether you're struggling with low profitability or team inefficiencies, these insights will help you get on track. Keep scaling._Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so m

What are some tangible ways entrepreneurs, CEOs, and business owners can shape their company culture and brand identity in ways that foster customer loyalty? In this episode, Bill Gallagher and Pam Nemec have a wide-ranging conversation about values, respectful communication in leadership, and successful brands. Pam Nemec is a leader in brand culture and celebrated for her transformative impact on organizational development. In HR, brand communications, and public relations, Pam has revolutionized the way companies nurture their internal cultures, leading to extraordinary customer experiences. Now at the helm of her own consultancy, Pam believes that exceptional brands are built from the inside out, guiding organizations to create vibrant internal cultures that power their success.Key topics that Bill and Pam Nemec explore in this episode: - Pam shares her experience growing up with Whataburger, a restaurant chain, and then working in the company’s HR, culture, and branding.- Pam’s mission: to help CEOs crea