Scaling Up Business Podcast

What are some practical ways we can elevate and support vulnerability, human connection, and bold kindness in our workplaces? In this episode, Bill Gallagher and his guest explore the need for leaders to be authentic, trustworthy, and empathetic towards their team members. Cathy Thorpe is today’s guest. As the CEO of a home care services company with 400+ franchise locations, Cathy aims to transform the global aging experience. An advocate for senior autonomy and dignified living, she is also the author of the bestselling, Bold Kindness: A Caring, More Compassionate Way to Lead.Key topics that Bill and Cathy explore in this episode: - Cathy’s personal experience with a bad boss, leading to disengagement and a new leadership journey.- Cathy’s story of scaling Nurse Next Door to over 400 franchise locations worldwide. - Bringing joy back into someone's life through personalized care.- The importance of connecting with the person receiving care, beyond just the physical aspects.- Taking bold