Inner Chief Podcast

For more info check out www.chiefmaker.com.au/120 Our High Performance teams series now enters the fourth part of the Execution pillar of HP Teams: Business Acumen. While this is probably the least sexy trait of high performing teams, it might well be that it is the most underrated and hence single biggest indicator of results. So, in this episode we cover: The compound effect of bad acumen and good acumen Why this is often overlooked but will forever be relevant The four pillars of good acumen in a team Stay epic, Greg

  In this episode, we meet  Ari Galper, the World’s #1 Authority on Trust-Based Selling on trust and influence, eliminating resistance and being a sales magnet not chaser.   Go to: www.chiefmaker.com.au/119   Complete your FREE Career Scorecard: www.chiefmaker.com.au/score-card   Ari is the World’s #1 Authority on Trust-Based Selling and is one the most expensive sales growth advisors in the world. He is the creator of Unlock The Game®, a completely revolutionary sales approach and has clients in over 35 countries. Ari has a Masters Degree in Instructional Design and is a practitioner of Aikido, a special martial art that diffuses conflict between two parties. Ari is based in Sydney, Australia with his wife Michelle and their two sons and daughter. In this episode we talk about: Building trust first before anything else, so that you create influence; Eliminating resistance in any communication with a prospect; Why the language you use is so critical, and some practical examples of phrases to remove from your

For more info check out www.chiefmaker.com.au/118 Our High Performance teams series now enters the third part of the Execution pillar of HP Teams: Optimising Risk. So, in this episode we cover: How to optimise risk and make it a more enjoyable and aspirational process; How Richard Branson uses Risk to make money; and The two opposing models of risk and why it’s important to use both. For your copy of the two Risk Management templates please email greg@chiefmaker.com.au with the subject line “Risk” and I’ll send you the templates straight away so you can follow along in the podcast. Stay epic, Greg

In this episode, we meet Nicolette Rubinsztein, President of the Actuaries Institute and professional board member, on removing guilt, female confidence, and overcoming busyness. Go to: www.chiefmaker.com.au/117 Career Scorecard: www.chiefmaker.com.au/score-card You can also get hold of her book, Not Guilty. All the author profits go towards her charity, Missionvale Australia. Nicolette is a qualified actuary and is currently a non-executive director at UniSuper and SuperEd. She has previously held senior positions in the corporate world at Colonial First State, BT Funds Management, and Towers Perrin. She received two awards for her contribution to superannuation policy: an inaugural FSC Industry Excellence Award and an ASFA Distinguished Service Award. But her proudest achievement is, without doubt, raising her three gorgeous girls. In this episode we talk about: The resilience learnt from losing her job twice due to overnight industry changes; How to balance work with motherhood without feeling guilty or

For more info check out www.chiefmaker.com.au/116 Our High Performance teams series now enters the second part of the Execution pillar of HP Teams: Stakeholders. So, in this episode we cover: How one conversation saved a client $15M; Why not managing stakeholders is the number one cause of project failure; How it is the most important point of trust for accelerating your career. Stay epic, Greg

In this episode, we meet Mike Michalowicz, serial entrepreneur and multiple best-selling author. Self-defined as a normal guy with a normal upbringing, by his 35th birthday, Mike had founded and sold two multi-million dollar companies. Confident that he had the formula to success, he became an angel investor…and proceeded to lose his entire fortune. Then he started all over again, driven to find better ways to grow healthy, strong companies. Among other innovative strategies, Mike created the “Profit First Formula”, a way for businesses to ensure profitability from their very next deposit forward. Mike is now running his third million dollar venture, alongside keynote speaking and is also the author of Profit First, Surge, The Pumpkin Plan and The Toilet Paper Entrepreneur, which BusinessWeek deemed “the entrepreneur’s cult classic.” In this episode we talk about: How his early success ultimately proved to be a fallacy and led to his downfall; Why workaholism is not a badge of honour and must be defeated in

For more info check out www.chiefmaker.com.au/114   Our High Performance teams series now enters the final HP Teams pillar: Execution. So far the pillars we’ve covered are Mission, People, Culture and Tools, and so now we delve into where it can all go pear-shaped and the wheels can come off.   So, in this episode we cover part 1 of this pillar, Operating Rhythm: How to find the drumbeat of your team; How it keeps everyone focused and united; Why it creates time to do all the right thinking required; How an operating rhythm makes everyone highly effective with their time. This episode is brought to you by: Unrushed Experiences: Sydney’s premium degustation of the senses event for overworked professionals to undo the damage of busy.   It’s on a Saturday evening on the 11th of May at renowned restaurant No.1 Bent Street By Mike in the Sydney CBD.   For listeners of the podcast, use this code to get the buy one ticket get one free promo offer at checkout:   ONEFREE   www.unrushedexperiences.com Stay epic, Greg

In this episode, we meet George Hunt, the Chief Information Officer (CIO) of Sydney Water.   George is a recognised technology leader within the global utility sector. He has a successful track record in implementing technology infrastructure to support increasing customer expectations, challenging regulatory outcomes and corporate business goals.   He has held roles as a Global Consulting Partner at Wipro Digital in the UK and CIO for Wessex Water.   George completed a four year technical apprenticeship in a major engineering company, and has a Bachelor of Engineering from Birmingham University, UK and a Master of Information Systems from Kingston University, London, UK. Connecting with George You can connect with George Hunt on LinkedIn. On a story from his childhood that impacted his life My most influential teacher was my maths teacher. He encouraged two or three of us to take our maths O-Level a year early because he had faith in us. We all got A's, which was interesting. That was a defining moment. Aro

For more info check out www.chiefmaker.com.au/112 Our High performance teams series now enters part 20 and we enter the final part of our pillar on Tools. So far we’ve covered Scoreboards and Metrics, Hardware and Systems, Processes and Frameworks and IP. So, in this episode we cover Partnerships: How all the best HP Teams and Businesses use partnerships at a whole new level How partnerships can lower your risk, vastly grow your business IP, accelerate your growth and improve your culture When to partner and when not to How to select partners Stay epic, Greg

In this episode we meet Ram Castillo.   Ram is an award-winning Design Director, Author, Blogger, top-ranking Podcaster and international Speaker.   For 13+ years he’s been working for global agencies including Ogilvy & Mather, DDB, JWT and McCann Worldgroup on clients such as Audi, McDonald’s, Qantas, Coca-Cola, Telstra, Google and The Louis Vuitton Group.   He is the author of two best selling books and has been featured in HOW magazine, Herman Miller, deFrost*, AIGA.org and Apple.   Since 2012, he’s been providing expert advice for emerging designers and creatives to be employed, and those that are established – to reach their next level, via GiantThinkers.com and has recently launched Unrushed Experiences.   In this episode we talk about: How creatives are different and what you need to do to motivate them and make them maximally effective How to accelerate your career as a creative or not Thinking Big ADVICE FROM HIS MOTHER & ACCELERATING YOUR CAREER AND GROWTH she just put her hand on

For more info check out www.chiefmaker.com.au/110 Our High performance teams series now enters part 19 and we enter part 4 of our pillar on Tools. So far we’ve covered Scoreboards and Metrics, Hardware and Systems and Processes. IN THIS EPISODE WE COVER FRAMEWORKS AND IP “You don’t need to be a genius or a visionary, or even a college graduate for that matter, to be successful. You just need framework and a dream.” – Michael Dell How all HP Teams have a secret recipe for success which drives authority, clarity and unrivalled results How to develop that secret recipe by starting with employee / customer or business needs How you can overcome some resistance from the people in your team or stakeholders with diagnostics and health checks; How this can accelerate your career and ability to lead new teams Stay epic, Greg

In this episode we meet Perry Marshall.   Perry Marshall is endorsed in FORBES and INC Magazine, and is one of the most expensive business consultants in the world.   He founded the $5 million Evolution 2.0 Prize, with judges from Harvard, Oxford and MIT. The prize aims to solve the biggest mystery in biology.   His reinvention of the Pareto Principle is published in Harvard Business Review. NASA’s Jet Propulsion Labs at the California Institute of Technology uses his 80/20 Curve as a productivity tool.   His Google AdWords book laid the foundations for the $100 billion Pay Per Click industry, and techniques he pioneered are standard best practices. Ultimate Guide to Google AdWords is the world’s best selling book on internet advertising.   He’s consulted in over 300 industries and served as an expert witness for marketing and Google AdWords litigation. Perry has a degree in Electrical Engineering and lives in Chicago.   In this episode we talk about: What the 80/20 rule actually is How to buy back time by

For more info check out www.chiefmaker.com.au/108 Our High performance teams series has reached part 18 and today we look at part 3 of our pillar on Tools, namely Systems and Processes. So far under this section, we've covered Scoreboards and Metrics and how you need to measure what you want to manage if you want to keep pushing the dial on performance. We then moved to Hardware and Collateral that your people have at their disposal to do their jobs. In this episode, I outline: How to use systems and processes to gain a competitive advantage; How you can optimise your team’s performance; How you can overcome some resistance from the people in your team by creating freedom within a framework; Why the use of systems and processes will help you lead any team in any job.   Why do we need systems and processes? If you are in a leadership position and you're finding that maybe growth has stalled or going backwards, or you're having to put out fires all the time and you just can't seem to get to the bottom of wh

In this episode we meet Rob Patterson Rob Patterson is a senior Executive with extensive experience in the leadership and significant growth of national professional service firms. Rob is the former COO of  HWL Ebsworth Rob where he played a key role overseeing the metamorphosis of a small Melbourne Based Legal Practice (40 employees, Turnover $3m) into a National Commercial Law firm of over 600 people and turnover in excess of $150M. Now Australia’s largest firm by partner numbers. Rob then joined Macpherson Kelley as COO and led a similar transformation there and is now the Managing Director of the Parkins Lane Consulting Group which focuses on creating and executing on strategy, growth and marketing for professional Services firms. Outside of work he is a keen surfer, grows Sangiovese vines, has an amazing partner Kim and is the proud father of Abbey who is just embarking on her own professional career.   In this episode we talk about: How he grew their business from $3M to $150M The importance of relat

For more info check out www.chiefmaker.com.au/106 Our High performance teams series has reached part 17 and today we look at part 2 of our pillar on Tools, namely Hardware and Collateral. Last week we spoke about Scoreboards and Metrics and how you need to measure what you want to manage if you want to understand what success looks like in your business, and keep pushing the dial on performance. But today, we explore the hardware and collateral that your people have at their disposal to do their jobs. This includes their phones, computers, tools, machinery, equipment, sales, brochures, sales decks, business cards, all this kind of equipment. In this episode, I outline: What goes wrong culturally when you have the wrong hardware and collateral; How to know how much to invest in this, given it is often a capital expense and requires a return; How Scoreboards and Metrics are intrinsically linked to Hardware and Collateral; How to use Hardware and Collateral to create a happy workplace. What goes wrong when you

In this episode we meet Laura Gasner Otting. Laura has empowered thousands through her speaking engagements and inspirational writing, including her newest book, Limitless: How to Ignore Everybody, Carve your Own Path, and Live Your Best Life. Laura’s 25-year resume is defined by her entrepreneurial edge. She served as a Presidential Appointee in Bill Clinton’s White House, helping shape AmeriCorps; Was founder and President of the highly successful Nonprofit Professionals Advisory Group, which placed nonprofit executives around the world. Through her own commitment to give back, Laura has helped build a local Montessori school, co-founded a women’s philanthropic initiative, advised a start-up national women’s PAC, grew a citizen-leadership development program, and completed three charity-inspired marathons—projects emblematic of her passions and values. Laura is both an experience CEO and Guru and her advice around success and reaching your limitless potential is practical and inspiring.   In this episode we

For more info check out www.chiefmaker.com.au/104 Our High performance teams series now enters part 16 and we enter the 5 key Tools that drive a high performance culture, the first of which is Scoreboard and Metrics. We’ve spoken about the Mission - all about the vision, your purpose and your why. And then we went into getting the right people on the bus, followed by building a high performance Culture. Now, for the next 5 episodes, we’re going to talk all about Tools; the equipment that let your people do their job well. But today, we explore how to gamify your team's performance and increase engagement and results through the regular use of metrics and scoreboards. In this episode, I outline: Why measuring performance is important and what happens when results are not measured correctly; Scoreboards and metrics in a business context and how they can be used to your advantage both internally and externally; How you can make numbers and data more interesting, meaningful and inspiring. What gets measured get

In this episode, our guest is Natalie Speers, the Founder & CEO of Social Ally, an agency in the digital marketing and social media space. It was a great chat, in which we talk about how being an early adopter has pushed her out of her comfort zones, particularly in the social media space in the last decade. Natalie also shares some incredible social media stats that prove that everyone needs to use social media, regardless of your industry. We then go through her list of common mistakes business owners and leaders make on social media and what they should be doing instead, and then we round up with her explaining what visual disruption - a term she coined - is and how to introduce it into your social posting strategy. You can connect with Natalie Speers on LinkedIn or by email: natalie@socialallyusa.com.   Key Quotes from Natalie Speers   Keeping up with the ever-changing social media landscape I visit various websites, such as Social Media Examiner and Social Media Today. I'll visit those three times a

For more info check out www.chiefmaker.com.au/102 Our High Performance Teams series now enters part 15, where we finalise the 5 key elements that drive a High Performance Culture, namely the rituals & traditions of the team. We cover how to overcome those periods in work or business life when it has become a bit soulless, a bit toxic and is all work, and no play. One of the best ways is to use rituals and traditions to create meaning and a sense of belonging to your team and get the trust back on track. In this episode, I outline: The history of rituals and traditions and why they are so important, no matter the context; When rituals and traditions take on a negative form and what good ones should look like; 6 topics that will guide you around rituals and traditions and some really great, specific examples; How it's important to remember that you are the chief story-teller and your team will look to you to create rituals and traditions that energise them and ultimately will drive high performance. Stay

This week’s episode takes a totally different format as it’s a discussion rather than an interview.   I recorded this episode with our spiritual guru, Damien Price, for another podcast called The Universal Man, a Not-For-Profit organisation dedicated to helping men operating at their best in the modern world.   You can connect with Damien on LinkedIn.   He’s also been on the podcast before; check out episode 31. Key Quotes from discussion with Damien Price   What is balance? When we are out of balance, there's a sense that you're just going around, you're spinning, you're on a treadmill. You feel a sense that you've got no particular power, and you’re just rushing, rushing, rushing, go, go, go. You’re out of balance.   Aligning balance to your life vision and life chapters We've got to look at the particular context of where we are in life; it's our vision, it's where we are at this point in time. What chapter of our lives we’re in. There is a famous story where a university professor gets out a large ja