Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

  • Author: Vários
  • Narrator: Vários
  • Publisher: Podcast
  • Duration: 204:38:11
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Synopsis

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.

Episodes

  • Why I Bought 3 Books Instead of Lunch

    10/12/2019 Duration: 11min

    Wanna know why I bought 3 books instead of lunch? It is predictably irrational behavior and can double your house cleaning revenues. I bought 3 books instead of lunch when I meant to buy only one book. The book Predictably Irrational by Dan Ariely is about behavioral economics. He talks about selling a bundle of items rather than a single item (or service.) His buying observations tricked me too. It's human behavior to want a deal. And his selling observations came true when I bought 3 books in a bundle to get more for my money. Today's #AskaHouseCleaner sponsors are Savvy Cleaner. (Training for house cleaners and maids.) *** HOW DID WE DO? (Help us improve) *** Kristin edited this video – how did she do? https://savvycleaner.com/reviews/kristin-o What can Angela do to make these videos more interesting for you? https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Predictably Irrational -

  • Exact Times or a Range for Cleaning

    09/12/2019 Duration: 09min

    Exact times or a range when you schedule cleaning appointments with customers? #AngelaBrown says exact times work best. "The world runs off a calendar and you can't keep a roster of accounts if you keep showing up late." Schedule all your appointments with https://HousecallPro.com/Angela Do your inventory the night before and keep your cleaning caddy prepared in advance. Work from a timetable and practice time management. Be on time for work and clients will refer more jobs to you. Start and end a job on time. Today's #AskaHouseCleaner sponsors are #SavvyCleaner training for house cleaners and maids. And Housecall Pro - The #1 rated software for service professionals. *** HOW DID WE DO? (Help us improve) *** What do you like best about Kristin’s editing of this video? https://savvycleaner.com/reviews/kristin-o What do you like best about Angela’s delivery of today’s video? https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown

  • How to Stay Safe When Cleaning Solo (House Cleaners and Maids)

    06/12/2019 Duration: 10min

    Ever wonder how to stay safe when cleaning solo? House cleaners and maids ask this question. When working by yourself it's wise to carry pepper spray. #AngelaBrown says to wear appropriate attire when #cleaning. She says all your interactions with clients should send a clear message. "No sexual favors", and #PersonalSafety Personal protection is a big part of how to stay safe when cleaning solo. Today's sponsor is Savvy Cleaner Training. (Where housekeepers learn to have a no-nonsense attitude about personal safety.) *** HOW DID WE DO? (Help us improve) *** Do you like Kristin’s editing of this video? https://savvycleaner.com/reviews/kristin-o Do you like Angela’s delivery of today’s video? https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Don't Feel Safe - Should House Cleaners and Maids Follow Their Gut? - Angela Brown - https://youtu.be/PUu6AJq2m9o The Scariest Thing That Happened to M

  • The Cost of a Mishandled Complaint (House Cleaning)

    05/12/2019 Duration: 07min

    The cost of a mishandled complaint can cost you thousands in lost revenue. And then there is a cost of damage control and reputation management. Angela Brown, The House Cleaning Guru says take responsibility for your actions. If customer satisfaction is the question accept responsibility and do a re-clean or offer a refund. If you break an item while house cleaning offer to fix it, or offer to pay for a replacement. The cost of a mishandled complaint is an angry customer who is social media savvy. And when customers are angry it magnifies complaints. Today's Ask a House Cleaner sponsors are Savvy Cleaner (Training for house cleaners and maids.) And Savvy Perks (an affordable benefits program for cleaning business owners and their cleaning staff. #Responsibility #SavvyPerks #AngelaBrown *** HOW DID WE DO? (Help us improve) *** Do you like Kristin’s editing of this video? https://savvycleaner.com/reviews/kristin-o Do you like Angela’s delivery of this video? https://savvycleaner.com/reviews/angela-brown *** MO

  • Towel Monkey and Other BNB Flair this Holiday with Rachel Prince

    04/12/2019 Duration: 17min

    A towel monkey or towel swan is an inexpensive way to add some holiday flair to your vacation home or BNB. #Rentalpreneur Rachel Prince shares tips to delight your guests you're hosting this holiday season. An Airbnb Christmas can be an inclusive celebration with generic but memorable moments. Today's Ask a House Cleaner sponsors are Turnover Cleaning Tips (for the live-in host who does the turnover services.) And Savvy Cleaner Training for house cleaners and maids. #AngelaBrown #Cleaning *** CONNECT WITH RACHEL PRINCE *** Rachel’s Website - http://www.rentalpreneur.com Rachel's YouTube Channel - http://bit.ly/RentalpreneurYouTube Rachel’s Courses – https://www.BUYBNB.net *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same pr

  • Menopause Almost Wrecked My Business this Year

    03/12/2019 Duration: 12min

    Menopause almost wrecked my business this year. Nobody tells you that menopause is going to smack you upside the head with a bunch of whackadoodle hormones that are going to make you scream one minute and cry the next. Nobody (especially business owners) want to share that with you and how you are supposed to survive the joy of maturity. Well, hooray for all the courageous women out there who have braved the daily grind of running a business when they don't want to get out of bed in the morning and don't give a flip. Menopause almost wrecked my business this year - don't let it wreck yours. Today’s #AskaHouseCleaner sponsors are Savvy Cleaner Training for House Cleaners and Maids. #AngelaBrown #SavvyCleaner Access the entire library of FREE cleaning videos that will help you run your business here: https://goo.gl/UCs92v *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Women's Wellness: Perimenopause - What the Heck is Happening to

  • What to Do When Flyers Don't Work (House Cleaning, Maid Service)

    02/12/2019 Duration: 10min

    What do you do when flyers don't work? A cleaning business owner ran some flyers but no one called... In this episode of #AskaHouseCleaner we look at forms of social proof and how to target your marketing. #AngelaBrown says you can't market your cleaning business without the basics in place. i.e. A CTA (call to action), phone number, email, social media, and a QR code that leads people back to your website with ratings and reviews. Also don't forget your email or other URL to your business Facebook page. Gain VIP access to our entire FREE library of cleaning videos here: https://goo.gl/UCs92v Streamline your customer contact and scheduling process with https://HousecallPro.com/Angela Sponsors for this episode are Housecall Pro and #SavvyCleaner *** HOW DID WE DO? (Help us improve) *** Rate Kristin (she edited this video) https://savvycleaner.com/reviews/kristin-o Rate Angela (she is the one in blue) https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.A

  • Cleaning Appointment Reminders When There is No Response

    28/11/2019 Duration: 07min

    Appointment reminders for house cleaners are to confirm appointments. But what do you do if there is no response? You can follow up with clients with https://HousecallPro.com/Angela And some message appointment reminders will ask the customer for a C to Confirm or a D to Decline. But if the clients don't call back are you a no call no show or do you show up? Angela Brown, The House Cleaning Guru says an automated SMS reminder is great but sometimes you need to just drop by. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. And Housecall Pro. *** HOW DID WE DO? (Help us improve) *** Rate Kristin’s editing of this video https://savvycleaner.com/reviews/kristin-o Rate Angela delivery of this video https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown   *** MORE VIDEOS ON THIS TOPIC *** Cleaning Marketing: Why Your Clients Ignore Cleaning Reminders - John Braun - https://youtu.be/0doK-Wg

  • You're Not Special and The Rules Do Apply To You

    27/11/2019 Duration: 08min

    The rules do apply to you. You're not special enough that you don't have to obey the laws or follow the rules. House cleaners listen up, the rules do apply to you and you will get referrals through dependability. It's not an entitlement, but your work ethic clients are hiring. Customers hire maids and they expect reliability, compliance, consistency, and teamwork. They want a satisfaction guaranteed and they want you to show up on time. The rules do apply to you and if you follow rules you will never lack for work. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. https://savvycleaner.com #SavvyCleaner #Cleaning   *** HOW DID KRISTIN DO? (KRISTIN IS THE EDITOR FOR THIS VIDEO) *** https://savvycleaner.com/reviews/kristin--o *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Coaching People with Entitlement in The Office - Ralph Kison - https://youtu.be/Pqwr6nagjnc Why We Have Rules: Basic Conc

  • Cleaning With Disabilities - Can Those with Down Syndrome Clean?

    26/11/2019 Duration: 08min

    Cleaning with disabilities comes up from time to time. People wonder can those with Down syndrome clean? Angela Brown, The House Cleaning Guru says yes. Those with Down syndrome want to be a contributing member of society. They want to give something back and help others in spite of their disabilities. Development delays shouldn't stop anyone who wants to clean from house cleaning. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** The Truth About Down Syndrome - Children’s Hospital Colorado - https://youtu.be/CcFjzUazsB4 Down Syndrome: Attitudes and Expectations - Boston Children's Hospital - https://youtu.be/l5R1ReVi2XQ Down Syndrome: Occupational Therapy Demonstration - Ann & Robert H. Lurie Children's Hospital of Chicago - https://youtu.be/Rz4wbdeqIPM How I Do my Household Chores in my Wheelchair - Laundry & Kitchen - Wheelsonheels

  • Mother-in-Law Cleaning - What to Clean Before She Arrives

    25/11/2019 Duration: 06min

    Mother-in-law cleaning is that aggression #cleaning you do when you know your in-laws are coming. Whether its manipulation or jealousy, the condescending comments can drive you mad.  Mother-in-law cleaning doesn't have to be about distant, cold or bullying emotions.  It can be about enjoying the relationship and letting go of the arrogant mental illness games.  Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. And HouseCleaning360 a hub connecting house cleaners and homeowners.   *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown   *** MORE VIDEOS ON THIS TOPIC *** CLEAN WITH ME (mother-in-law version) - NJ Family - https://youtu.be/RPcpmO1eKLw   THE IN-LAWS ARE COMING!!! (Funny Resolve Ad that cracked me up) - WhatsUpMoms - https://youtu.be/3DDTJfaToe4   4 tips for dealing with a difficult mother-in-law - Cityline - https://youtu.be/Rhn8ldFzhks   Narcissism in Mother-in-law/Daughter-in-law relationships - Dr. Todd Grande - htt

  • When Furniture Polish Goes Bad - Do You Use More?

    20/11/2019 Duration: 06min

    When furniture polish goes bad - do you use more? Or do you remove the build-up from the last use? Should you use furniture polish at all? https://HousecallPro.com/Angela can keep track of your customer scheduling while we answer these questions. There are so many furniture polish uses and only a few furniture polish problems. Many DIY house cleaners use #furniturepolish while many don't. Today's #AskaHouseCleaner sponsors are #SavvyCleaner training for house cleaners and maids. And Housecall Pro. *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Angela Brown's Top 10 Furniture Polishes for House Cleaners - Angela Brown - https://youtu.be/JMxRTzsAn-c Furniture Polish? Should You Use it? (DIY & Professional Cleaning) - Angela Brown - https://youtu.be/PJStcWBjIik Homemade Dusting Spray or Furniture Polish - FrugalGreenGirl - https://youtu.be/bc_laszyD7A Restore Filthy Antique Wood and Furniture Fast and Simple - The Do It Yourself

  • Teach Your Kids About Your Cleaning Business

    19/11/2019 Duration: 10min

    "Teach your kids about your cleaning business if you want them to have a work ethic." Ken Carfagno of Carfagno Cleaning and host of the Solo Cleaning School podcast drops by the #AskaHouseCleaner show today. Family values start with you leading by example. You can host family cleaning projects that teach kids to clean. As a homeschooling parent, this dadpreneur says to include a "clean up" time every day. Today’s sponsors are #SavvyCleaner - training for house cleaners and maids. And My Cleaning Connection - a hub with tips for family cleaning and other fun #cleaning stuff. *** LEARN MORE ABOUT KEN CARFAGNO *** https://smartcleaningbiz.com – cleaning biz https://bit.ly/SmartCleaningBiz - Smart Cleaning Biz YouTube *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** How to Get Your Kids to Clean Up After Themselves | Parenting A to Z - Kelly Bourne - https://youtu.be/2iVVhiII2zA Teaching my Kids How to Clean - 8 Passengers - https://y

  • How to Bid Apartment Complexes - House Cleaning

    18/11/2019 Duration: 07min

    How to bid apartment complexes for house cleaning is our topic on today's #Askahousecleaner. Pricing apartment complexes is not as simple as doing walkthroughs and leaving a bid packet. Cleaning job proposals depend on a variety of factors. Are you doing building maintenance or move-in move-out cleanings? And are they condominium cleanings or is this a high-rise apartment cleaning? Today's sponsors are Savvy Cleaner Training for House Cleaners and Maids. And we recommend Clean Bid from Clean Guru. *** CLEAN BID SOFTWARE BY CLEAN GURU *** https://cleanguru.com *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** How Do I Bid Lawn Care at a Large Apartment Complex? - Lawn Care Millionaire - https://youtu.be/NM68JLMxkdo Pricing Apartment Complexes - Better Quality - Squid's Pressure Washing LLC - https://youtu.be/gqSqYz3PVyc Bidding a New Condominium Complex 25 Acres / Walk through - Beach River Landscapes - https://youtu.be/Evr-nSvycWI

  • How and When to Say No to Hoarding Jobs

    15/11/2019 Duration: 08min

    How and when to say no to hoarding jobs is a fair question. In today's #AskaHouseCleaner we cover that as part of the care series. Streamline your daily admin tasks with https://HousecallPro.com/Angela Compassionate cleaning includes some psychology training. Hoarding is a mental health issue and it comes in all forms. Compulsive hoarding, organized hoarding, itemized hoarding, extreme hoarding and often needs junk removal. There is an emotional attachment to hoarders and their stuff. Today's sponsors are Savvy Cleaner Training for house cleaners and maids. And Housecall Pro. *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** How to Break Up with a Client (House Cleaners and Maids) - Angela Brown - https://youtu.be/XbBsrQ7pzOY Wait! Don't Close the Sale - House Cleaners Walk Away - Angela Brown - https://youtu.be/9-qDWz-1lZ8 How to End a Job, Get Paid, and Leave - House Cleaning & Maids - Angela Brown - https://youtu.be/6NNAQTohgvo

  • House Cleaners Love Dr. Bronner's Sal Suds

    14/11/2019 Duration: 15min

    House cleaners love Dr. Bronner's Sal Suds because there are so many Sal Suds uses. And on today's #AskaHouseCleaner we're going green with Lisa Bronner. Lisa Bronner is the author of Going Green with a Bronner Mom. She's also the granddaughter of Emanuel Bronner the creator of Dr. Bronner's 18-in-1 pure castile soap. If you've ever wondered how to clean with natural cleaning products this is for you. You can also use Dr. Bronners for shampoo, Dr. Bronners body wash, heck there's even a Dr. Bronners All-One toothpaste. And it's not just for professional house cleaners, it's for everyone who is #GoingGreen Today's sponsor is Savvy Cleaner Training for house cleaners and maids. #DrBronners *** LEARN MORE ABOUT LISA BRONNER *** Visit my blog, “Going Green with a Bronner Mom” at https://www.lisabronner.com Shop Dr. Bronner’s products at https://shop.drbronner.com YouTube - https://www.youtube.com/user/BronnerMom https://www.lisabronner.com/sal-suds-dilution-cheat-sheet/ https://www.lisabronner.com/dilutions-chea

  • How Do You Find the SDS Safety Data Sheet

    13/11/2019 Duration: 07min

    How do you find the SDS or Safety Data Sheet? It's a great question because as house cleaners and maids we need it for workplace safety. Another way to work smart not hard is to use https://HousecallPro.com/Angela to streamline your admin and scheduling tasks. Now back to the SDS. The globally harmonized system of classification and labelling of chemicals mandates one. On every chemical product sold. (Including shampoo, deodorant and of course, cleaning solutions.) Airbnb Hosts learn about them in OSHA training and homeowners are now going online to find them. So how do you find the SDS? Angela Brown, The House Cleaning Guru shares 3 sources. Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. And Housecall Pro. #SafetyDataSheets, #Cleaning *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Safety Data Sheets - GHS -Top Ten Things to Know - Hazcom Safety for Work & Home - Safety Memos - htt

  • The ISSA Tradeshow and Convention Tips from Marlo Kanipe

    12/11/2019 Duration: 13min

    The ISSA Tradeshow and Convention is the world’s largest cleaning conference. It's a cleaning tradeshow with exhibitors, booths, educational sessions, and parties. Check out HousecallPro.com/Angela to streamline your cleaning jobs, scheduling, invoices, and appointments. Come network with attendees or hang out at the round table discussions at Bally's. Marlo Kanipe Owner of Deserved Comfort House Cleaning gives us cleaning expo tips. The ISSA tradeshow and convention is HUGE. Learn what to wear, eat, carry, when to sleep, how to network and hotel and transportation know-how. If you're a cleaning business owner this #cleaningconference is for you. This #AskaHouseCleaner show paid for by Savvy Cleaner Training for house cleaners and maids. And HousecallPro. #ISSAShow *** LEARN ABOUT MARLO KANIPE *** Facebook: https://www.facebook.com/marlo.kanipe Website: https://www.deservedcomfort.com/ *** MORE VIDEOS ON THIS TOPIC *** We Went to A MASSIVE Cleaning Trade Show And....Clean My Space - https://youtu.be/Cvd91L7f

  • The Ugly Truth About Move-in Move-Out Cleans

    11/11/2019 Duration: 06min

    Wanna know the ugly truth about move-in move-out cleans? Angela Brown, The House Cleaning Guru joins us on #AskaHouseCleaner to tell us today. Many new house cleaners think working with realtors will give them leverage when bidding a cleaning job. They assume since the homeowner is moving, they HAVE to have a cleaning service. The challenge with move-in move-out cleaning is determining who pays. And bidding a cleaning job is every time occurrence. So, you're always starting the sales cycle over. Today's sponsors are Savvy Cleaner Training for house cleaners and maids. And HouseCleaning360 - a resource hub that partners house cleaners and homeowners. *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Move-In Move-Out Cleaning + Refrigerator Cleaning - Maid Training Academy - https://youtu.be/UH_8Ez4Tym0 Move Out Cleaning Tips - House Cleaner Training - Angela Brown - https://youtu.be/SjkjReCuXKI Move-in Cleaning Routine! - Clean My Spac

  • Should You Do Charity Cleaning When Starting a Cleaning Biz?

    08/11/2019 Duration: 09min

    Should you do charity cleaning when starting a cleaning biz? Charity cleaning is a noble cause any domestic cleaning service can be proud of. Let https://HousecallPro.com/Angela do your repetitive scheduling and CRM tasks. Cleaning for a reason like cancer patients, surgery patients, disabled veterans or the elderly is saintlike. But Angela Brown, The House Cleaning Guru will tell you that your bills come first. As a cleaning business owner turning a profit and supporting your employees is higher on the scale than volunteer cleaning. Today's sponsors are Savvy Cleaner Training for house cleaners and maids. And Housecall Pro. *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** Charity and Complimentary Cleaning with Elena Ledoux - Angela Brown - https://youtu.be/ASnJ0E82Pb0 Cleaning for a Reason on Steve Harvey - Cleaning for a Reason - https://youtu.be/tOLpXP86el4 Getting Started in the Cleaning Business - Work Smart Not Hard - Angela

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