Secret Leaders

We normally can’t see it at the time but bad things often play a critical role in good things happening. As Steve Jobs famously said, it’ll make sense looking backwards. This is exactly what happened to Chris Sheldrick who had plans to be a professional bassoonist but a freak injury changed the course of life. Chris is now the Co-Founder and CEO of What3Words, an alarmingly simple solution to a complex problem you didn’t know we had - addresses. Lots of places don’t have addresses - like a barge on a canal, or a spot on a mountainside. This makes it difficult to deliver or do things at those addresses so Chris’s solution was to turn the world into 57 trillion 3-metre squares and give each of those squares a three word name, e.g. house, dog, car. But it’s one thing haven’t a genius idea. It’s another thing executing on it. Find out how Chris has done it. We talk about: Why a young kid would play the bassoon  How sleepwalking can go wrong Why being polarising is good  How to raise funds Using What3Words to

Ok, ok - it’s not all about your name or your competitors - but Jess Butcher was kicking herself when she came across TikTok shortly after launching Tick.Done. with her Co-Founders in 2018.  Tick.Done. was also a short form video platform which made things confusing. Jess’s friends regularly congratulated her on her success, only for Jess to admit that TikTok, the thing they were hearing about everywhere, wasn’t her business. And pretty quickly it was the end for them. Jess is a legend - you just want to talk to her - and she’s a top entrepreneur. But this is her failure story. Find out what happened and what she learnt from it.   Feedback: hello@secretleaders.com  Sponsor links: yotpo.com

Richard Clark is now the Founder and MD of Drynks, a non-alcoholic drinks business which raised money on Dragons Den and is growing strongly. But a few years ago he launched another non alcoholic drink, Iron Press, which had a very different outcome.  Having enjoyed huge success at Halewood International with Crabbie’s Ginger Beer, Richard and his team found it easy to get into retailers, but it was then the problems started. Find out what went wrong and what he learnt from it.  ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret

We’ve all made mistakes. Many of us have had short-lived jobs. And many of us have been fired. But getting through 37 jobs by the time you’re 24 is quite a haul.  That’s what happened to Krisi Smith, the Founder of Bird & Blend, a booming tea company. But before she found her groove, she found she couldn’t hold down a job. This is the story of what happened and what she learnt from it. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - to grow your ecommerce business: yotpo.com/secret

80% to 90% of startups fail. But what those stats don't tell you is how you can do loads of things right and still fail. This is what happened to Ian Strang and the company he founded, Beyond, who tried to shake up the death industry - offering price comparisons, wills, funerals, probate - those kinds of things. They certainly managed to do that. They landed some blows, but ultimately they lost the war. This is Ian’s story, told a few months after his company failed.  He and his team came up with some ingenious ideas which led to press, shorting stocks and ultimately the regulation of the death industry itself. But that’s not how things ended. We talk about: The demanding childhood which shaped his life His first startup Meeting Alan Sugar’s son Quitting Pollen because it was too much fun The bizarre circumstance for first pitching Beyond The problem with monetising death How to grow through SEO The April fool’s joke that yielded big publicity Shorting Dignity for $700m How to get the CMA on your si

By the time he was 37, Chris Cabrera had managed his career very well. He was a leader in a public company - and he knew what strategy the company should take to seize the future. But then he got fired.  This is the story of what happened and what he did next.  ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret

Vikas Shah MBE looks like the picture of success today. He’s got an MBE. He advises the government on business matters. He’s an NED, investor - he’s someone you look up to. But it wasn’t always like this.  He was a fat kid at school, and when he realised he was obese - was disgusted by himself. He lost his identity when his first business failed.  He tried to commit suicide four times. The last one got very close to succeeding. But we’re here talking with Vikas-the-success today, and that’s because his story is ultimately about resilience. Find out how you can develop your own mental strength, because, as Vikas explains, it’s really on you. We talk about: Growing up as a fat kid Starting his first business at 14 What you really learn from failure Suicide attempts Where resilience comes from Delegating responsibility for mental health Common traits in successful people -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001

Alex Farrell is a successful entrepreneur, NED and investor but amongst the successes, there have also been some losses.  Alex founded Gift Wink in 2015, a platform where users could get timely and excellent gift ideas. So when your Mum’s birthday was coming up, you’d actually get her something awesome which arrived on time. That was the idea anyway, but four years later, after pushing against headwinds, Alex was forced to let the staff go and close the business. Find out what happened… ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret

Andrea Berchowitz is the Co-Founder of Vira Health, a tech startup taking on problems in women’s health, starting with menopause. Andrea worked at McKinsey and then the Bill and Melinda Gates Foundation but this is her first time as a Founder. What’s tougher than she expected? What’s surprised her about the switch? And what would she advise others thinking of making the move? Plus we discuss: How to pick what to do with your career   The reality of menopause Stereotypes of engineers  The kind of work that’s difficult to do remotely How to manage people Feedback isn’t what people think it is  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Sign up here: https://secretleaders.email/ You can find our historic newsletters her

Giles Harrison, the Co-Founder of Sculpd, is riding high now but his first startup ground to a painful halt.  Having quit his job in a bullish mood to found a matcha tea business, he soon found out how difficult startups are - and how much more difficult physical goods businesses are compared to digital ones. Find out how he failed - what went wrong - and what he learnt from it.  ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret

So you’ve heard people talking about the metaverse and have been wondering what they’re on about? You think you get it one minute but then someone else says something and you’re none the wiser? Yeah, sounds about right. This is why we’re pumped to be interviewing Sebastien Borger, the Co-Founder and COO of The Sandbox, who are a market leader in the metaverse. The Sandbox is the place where brands like Starbucks, Gucci and Nike have been buying virtual land so they can deliver experiences to their fans.  Sebastien is a serial entrepreneur who’s always been obsessed with the idea of making his own games and turning players into owners. After three successful startups, he’s on the brink of greatness with The Sandbox, but the chances of them ending up one of the ultimate winners of the metaverse is still very small. How many of the early internet businesses are around today? It didn’t work out for the likes of Napster, Yahoo and MySpace. Will it work out for The Sandbox?  We talk about: What you learn as a seri

Amanda Perry tells us what it’s like to go bankrupt after flying high with her baking business. She’d been featured in Vogue; her cupcakes were flying off the shelves - she thought business was easy. Until it wasn’t, and it was her who was personally on the hook… How do you even go bankrupt from starting a company? What impact does it have on you? And how do you recover from something like that?  Amanda’s now the successful Founder of Soup Agency but this is a cautionary tale for anyone thinking about starting a business. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret

It’s pretty rare that investors have to ask the Founder they’re speaking to if they’re in a warzone, or insist they have to leave their country for somewhere a little more ‘peaceful’ but that’s exactly what happened to Yaron Galai, the Co-Founder and Co-CEO of Outbrain. Yaron was a captain in the Israeli Navy before smashing it out the park with a few startups he founded.  Yaron’s latest company Outbrain (founded in 2006) is one you may not have heard of but you’ve probably used - they power recommended articles on loads of the world’s top news sites.  They nearly merged with their biggest competitor (Taboola) a year ago only for that deal to not work out and float instead on the Nasdaq for $1.25 billion.  As Yaron says, an exit is a great outcome but a terrible plan, so what was his plan? How has he got multiple exits under his belt? What are the secrets to his success?  We talk about: The struggle for funding Israeli military/life/work balance Parents investing to make sure their children got paid Exiti

Steve Witt knows what it’s like to make a lot of money… and lose it all. He knows what it’s like to go from sipping mai tais on the proverbial Caribbean island to sleeping on your mate’s sofa because you’ve got nowhere else to go. And he’s gone through that twice. Find out what happened and how he picked himself up again. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor - if you want to grow your ecommerce business: yotpo.com/secret

BorrowMyDoggy is the kind of brand that just sticks in your brain. Once you’ve heard it you can’t unhear it.  Today we’re talking with its Founder and CEO Rikke Rosenlund who had an idyllic Danish childhood but still doesn’t own a dog. Find out how she built the company bit by bit - and how they're helping the 25% of dogs who are depressed. We talk about: What your parents say behind your back The issues with dog care in the UK People finding love through pet sitting Real reason women founders get less funding -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Sign up here: https://secretleaders.email/ You can find our historic newsletters here: https://www.secretleaders.com/episodes

This is the first episode in our new bitesize series (10/15-minute episodes) dedicated to failure. Trinny Woodall’s an A-lister now, and the Founder of Trinny London, but before all the success she experienced a soul-crushing failure around the dotcom boom. Find out what happened, what she learnt from it - and how you should think about failure. ... We'd love your feedback: hello@secretleaders.com  Check out Yotpo, our exclusive sponsor: yotpo.com/secret

What we’re taught at schools is a real pet peeve here at Secret Leaders. Why are we mucking about learning Latin when we could be learning about stuff like nutrition and personal finance - genuinely useful subjects that will help us lead happier, more fulfilling lives? That’s what Max Rofagha thought when, after exiting his previous startup, he didn’t know what to do with his new found wealth. The content on the internet, the advice he was getting, just didn’t cut it - so he founded Finimize. Their idea is to help more ‘ordinary people’, i.e. retail investors (not professional investors) do more with their money, and the company has done pretty well. They were bought last year by Aberdeen (abrdn), making Max the youngest Exec of a FTSE 100 company.  How has he done it? What has he learnt about business building that’s delivered two exits from two companies? Let’s dive in… We talk about: What Berlin used to be like Why you should grow up with computers What you should do with your savings Why people don’t

If you’ve been on holiday - if you’ve been anywhere you’ve Googled - you’ve probably used Tripadvisor. It’s just one of those names synonymous with the internet, and it’s not just because their SEO has been amazing - they’ve been going for 22 years.  Extraordinarily it’s had the same person leading it all this time - Steve Kaufer, who’s finally stepping down this year.  Tripadvisor has been through a variety of management changes along the way, which have forced Steve to adapt but he’s still here, although not for much longer. Find out why now’s the time he’s leaving. We talk about: The unlikely birth of Tripadvisor The difference between hindsight and wisdom How to handle a business which loses 90% of its revenue  The most renewed thing on Tripadvisor How to manage change in company ownership  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or clou

When you’re first dreaming up a business idea, you imagine it at its best - as if your execution was perfect and your resources unlimited. When your friends ask at a dinner party, you say you’ll have Gordon Ramsey teaching cooking and Christina Aguilera teaching singing. Your friends laugh, you cheers each other - and carry on with your meal. But in the case of today’s guest, David Rogier, he’s turned that dream into a reality. Everyone thought he was mad, and pointed it out to him at various stages, but here we are with MasterClass, valued at $2.75b last year according to CNBC - and with the craziest line up of teachers you’ll ever see in one place.  How has David pulled it off?  And all this from a man who was bullied as a child over his stutter.  We talk about: His grandparents meeting in Auschwitz Getting over his stutter How to choose which business to launch How he started Masterclass The real art of storytelling The hardest things he’s ever done Why he kept going when everybody told him to stop

How do you buy a ski mountain? How much does it cost? And how do you turn it into the biggest ski resort in North America - Powder Mountain? That’s the kind of thing we wanted to know when we sat down with Elliott Bisnow, who shot to startup fame as Co-Founder of Summit, a now legendary events series which attracted speakers like Jeff Bezos, Richard Branson and Jessica Alba. He’s now the proud Co-Founder of Powder Mountain which is insanely cool. And not bad for a college dropout, although, to be fair, that’s now a pretty common trend on this podcast: drop out of university to start something and make it big. We have a lot of dreamers on this show but Elliott’s dreams are legitimately crazy. Find out how he turns them into a reality and: The book that changed his life Homeschool Building a business with your Dad The tiny first Summit event The real value of co-founders Buying Powder Mountain The most difficult feedback to hear -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleader